Best Western Plus Hotel Plaza | Pet Friendly Stay in Naples

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Best Western Plus Hotel Plaza Naples Exterior photo

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Key details

About the Hotel

Piazza Principe Umberto 23, Naples, Italy, 80142

Near Naples Central Train Station

Great

8.1

7.6

/10

3.1

3.3

Loved by Best Western Plus Hotel Plaza guests

Warm welcome
Comfortable night
Strategic location
Elegant design
Comfy bed
Friendly staff

"Roof top breakfast room plenty of choice friendly and helpful staff"

Greer from United Kingdom

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"Besides the great customer service we really loved the room we got."

ourmail1788 from United States

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"The breakfast was excellent, with a wide range of choices."

Anonymous

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Rooms with Amenities

Best Western Plus Hotel Plaza offers 57 rooms equipped with soundproofing. Room options include double, twin, and quadruple rooms. Each room features air conditioning, a minibar, and a safe deposit box. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Ironing facilities, heating, and trouser press are also available. AM/FM alarm clocks are provided.

Dining On-Site

Guests enjoy a breakfast buffet on the rooftop terrace. The café restaurant on the roof garden serves dishes according to Neapolitan tradition, business meals, and brunch. The hotel boasts a restaurant and bar.

Leisure and Facilities

The hotel provides wireless internet in public areas and an internet corner. Facilities include a 24-hour reception, elevator, and lobby bar. Guests can admire a view of Castel Sant' Elmo and Certosa San Martino from the rooftop terrace.

Location and Transport

Best Western Plus Hotel Plaza is located 400 m from Napoli Piazza Garibaldi and 5 km from Capodichino Airport. The hotel is positioned near the Port of Naples and Molo Beverello Port. Landmarks nearby include Catacombe di San Gennaro (2 km), Via San Gregorio Armeno (1 km), and Galleria Umberto I (2 km). The hotel provides shuttle buses to the port of Naples and Capodichino Airport at an extra cost.

Hotel Services

Featured amenities include complimentary wired internet access, a business center, and express check-in. The hotel has facilities measuring 1076 square feet, including a meeting room accommodating up to 150 guests. Concierge services are available.

“This hotel stands out for its rooftop dining, where the city's historical sights become part of the experience. The location near Central Station is undeniably convenient, though the immediate area may feel a bit rough around the edges. I found the staff helpful, particularly with arranging transportation.”

Isabella MooreSenior Editorial Director at Petfriendlyhotels

Location: Very good

7.7/10Review score

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Highlights from guests

DiningBreakfast Views

Breakfast on the rooftop offered amazing views. There was plenty of choice and the terrace was lovely.

Oliver Smith from United Kingdom

Review on

Guest ParkingParking Discount

The hotel offers discounted parking at a nearby location, which is very convenient when traveling by car.

Ingrid Müller from Germany

Review on

Room FeaturesBalcony Bliss

The room featured a tiny balcony with French windows, perfect for enjoying the city sounds.

Jean Dubois from France

Review on

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Select your room type

Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals

Standard Double Room

2 persons

110 sq. feet

1 Double bed

Air conditioning

room details

Superior King Room

2 persons

175 sq. feet

1 King-size bed

Air conditioning

room details

Superior Twin Room

2 persons

175 sq. feet

2 Single beds

Air conditioning

room details

Junior Suite King Queen Bed Terrace

2 persons

270 sq. feet

1 King-size bed

Air conditioning

room details

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Facilities

Enjoy premium amenities for a relaxing stay with your pet

Facilities: Great

8.2/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Paid shuttle service
Room service
Housekeeping
Laundry
Tours/Ticket assistance

Dining

In-room breakfast
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Ironing facilities

Media

AM/FM alarm clock

Best Western Plus Hotel Plaza Location

Piazza Principe Umberto 23, Naples, Italy, 80142

Map view

Piazza Principe Umberto 23, Naples, Italy, 80142

City landmarks

Church

Museo Cappella Sansevero

4800 ft

Museum

Naples National Archaeological Museum

1.1 mi

Square

Piazza del Plebiscito

1.6 mi

Landmark

Via San Gregorio Armeno

4000 ft

Castle

Castel Nuovo

1.4 mi

Mall

Galleria Umberto I

1.5 mi

Church

Naples Cathedral

3400 ft

Landmark

Underground Naples

4300 ft

Church

Piazza San Gaetano

4300 ft

Castle

Ovo Castle

2.1 mi

Museum

National Museum of Capodimonte

1.3 mi

Cemetery

Catacombe di San Gennaro

1.3 mi

Church

Museum Complex of St. Clare

1.1 mi

Castle

Castel Sant'Elmo

1.7 mi

Landmark

Spaccanapoli

3500 ft

Museum

Museum of the Treasure of San Gennaro

3300 ft

Landmark

Napoli Sotterranea

3200 ft

Church

Gesu Nuovo Church

1.1 mi

Landmark

Astronomical Observatory of Capodimonte

3900 ft

Landmark

The Neapolis Buried

3800 ft

Square

Church of San Domenico Maggiore

4800 ft

Museum

Museo dell'Opera Pia Purgatorio ad Arco

4200 ft

Museum

Pio Monte della Misericordia

2900 ft

Landmark

Centro Storico

1.1 mi

Museum

Museo d'Arte Contemporanea Donnaregina

3100 ft

Palace

Royal Palace of Naples

1.6 mi

Landmark

Piazza Bellini

1.1 mi

Square

Piazza Cavour

1.0 mi

Nearby

Piazza Garibaldi

Stazione Napoli Centrale

1100 ft

Square

Porta Capuana

1700 ft

Restaurants

Attanasio

1000 ft

Piazza G. Garibaldi 106/107/108

Fratelli La Bufala

700 ft

Piazza Garibaldi

O'Luciano

1000 ft

15 Piazza San Francesco di Paola

Tentazioni Cafe

1000 ft

Piazza Giuseppe Garibaldi Stazione di Napoli Centrale

Da Donato dal 1956 Antica Trattoria e Pizzeria

1800 ft

Via Silvio Spaventa 37/43

Da Pellone

2300 ft

Via Nazionale 93 Quartiere Vasto

Amoroso dal 1876 Ristorante Pizzeria

2300 ft

Piazza Giuseppe Garibaldi 121

Gran Caffe' Novara

1300 ft

Corso Novara 37-39-41

Explore Naples

Local Highlights

Naples Cathedral

13 minutes' walk

This stunning Gothic cathedral features beautiful frescoes and the revered treasure of San Gennaro.

Museo Cappella Sansevero

18 minutes' walk

Home to the exquisite Veiled Christ sculpture, this museum showcases stunning Baroque art and unique architectural features.

National Archaeological Museum

20 minutes' walk

Rich in ancient artifacts, this museum offers invaluable insights into Roman history and impressive frescoes.

Via San Gregorio Armeno

15 minutes' walk

Famous for its artisan workshops, this street showcases intricate nativity scene figurines, reflecting local craftsmanship.

Biking in Parco Virgiliano

20 minutes' drive

Rental bikes are available for cycling in this scenic park, offering stunning views of the Bay of Naples.

Relaxation at Hypogeum Babuk and Garden

10 minutes' walk

This serene garden features tranquil paths and lush greenery, perfect for a peaceful escape from busy city life.

Fratelli La Bufala

3 minutes' walk

Specializing in Neapolitan pizza, this casual eatery offers a vibrant atmosphere and authentic flavors.

Da Donato dal 1956 Antica Trattoria e Pizzeria

7 minutes' walk

A family-run establishment, this trattoria serves traditional dishes with a warm, inviting ambiance.

Teatro di San Carlo

7 minutes' drive

Italy's oldest opera house hosts exceptional performances in an opulent setting, ideal for culture lovers.

Piazza Bellini

20 minutes' walk

A vibrant nightlife spot offering bars and live music, perfect for an evening out with friends or family.

Getting around

City Centre

Naples4 min · 1000 ft

Airports

Capodichino (NAP)7 min · 2.7 mi

Train

Naples Central Train Station8 min · 2000 ft

Underground

Garibaldi metro5 min · 1400 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

from 01:00-11:00

Guest Parking

Public parking is possible at a location nearby at EUR 20 per day.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of EUR 10 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian

Number of floors:

Number of rooms:

Former name

best western hotel plaza

Reviews and Ratings

Feedback about Best Western Plus Hotel Plaza from previous guests about their experience.

Review summary

Based on recent reviews

The Best Western Plus Hotel Plaza is favored for its convenient location near Napoli Centrale train station, making it ideal for day trips to places like Pompeii. Guests frequently commend the modern and clean rooms, some featuring balconies overlooking the lively square (with soundproofing). The breakfast, served in a rooftop dining room, is another highlight, with a wide selection of hot and cold options. While the area immediately surrounding the hotel has been described as less desirable by some, the hotel itself provides a comfortable and well-equipped base for exploring Naples.

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Review score

Based on 552 verified reviews

8.0/10

Great

83%

Recommend

Staff

8.7/10

Breakfast

8.6/10

Paid Wi-Fi

6.5/10

Location

7.7/10

Pros

Clean room

Central location

Friendly staff

Cons

Poor air-conditioning

Oliver from United Kingdom

Single

superior king room

3 nights in November 2025

Reviewed:February 08, 2026

7/10

decent stay near the station

breakfast selectionexcellent locationfriendly staffair conditioningdrug dealersawful area

the breakfast selection was great. i really enjoyed the variety offered. the location is excellent it's very close to the train station. the staff at the desk were friendly too.

the air conditioning didn't let me turn it down. my room air conditioning was set 25° even though it was hot outside. the area around the hotel is filled with drug addicts and drug dealers. it's awful in that regard.

0 Helpful

Ian from United Kingdom

Family with children

superior king room

3 nights in November 2025

Reviewed:January 14, 2026

6/10

adequate, but some issues noted

sufficient optionssmall shower cubicledimly lit corridors

the breakfast was acceptable with sufficient options to start the day.

the room i was given was not ideal. the shower cubicle was small and difficult to use. the corridors were dimly lit and lacked a cute atmosphere.

0 Helpful

Connor from Ireland

Family with children

Superior King Room

3 nights in November 2025

Reviewed:January 04, 2026

9.0/10

wonderful stay, great breakfast

efficient welcomecomfortable bedgreat location

the welcome was efficient and friendly, i arrived early and the receptionist found me a room. the room was large and the bed was comfortable. its location near the rail station was a big bonus because i did train trips.

the room was darker than expected, so it felt a bit gloomy to me.

Location

9/10

the hotel location is great because it is near the train station and metro. there are also bus stops and tram lines just outside.

Facilities

8/10

the breakfast area is a nice room. the location allows guests to leave their cars, thanks to the car spot. they also stored my baggage for a few hours with no problem.

Service

10/10

the staff were friendly. personnel at the reception were excellent, specially salvatore and gianluca. they helped me with everything and were always nice.

Dining

9/10

breakfast was excellent with lots of choice. there was a hot cooked selection and cheeses. i saw nice breads, cereals, salad, fruit, yogurt and a generous choice of pastries and cakes.

Rooms

9/10

the room was very spacious with a good view of the street. the room was super clean and well-supplied with necessary items. the tv had local and international news.

0 Helpful

FAQs

About Best Western Plus Hotel Plaza

Which landmarks are closest to the Best Western Plus Hotel Plaza?

Guests of the Best Western Plus Hotel Plaza can visit Piazza Garibaldi (only 5 minutes' stroll from the accommodation), or the ancient Porta Capuana City Gate placed 6 minutes' walk away.

What is the closest airport to Best Western Plus Hotel Plaza?

Capodichino airport is located within a 10-minute drive (5 km) from Best Western Plus Hotel Plaza.

Can we park our car at the hotel?

Guests of the hotel can take advantage of public parking.

Can I eat breakfast at the Naples hotel?

Yes, guests can enjoy breakfast, served daily on the roof top of the Naples hotel.

How much is a room at this smart hotel?

In the Lahe district, 4-star hotels offer an average nightly rate of €106. Rooms at this smart hotel are €47 cheaper than the city average at only €59/night.

What payment methods are available in the 4-star Best Western Plus Hotel Plaza?

At the 4-star Best Western Plus Hotel Plaza, you can pay using Visa, American Express, and Diners Club.

What kinds of rooms does the smart 4-star Best Western Plus Hotel Plaza offer?

The smart 4-star Best Western Plus Hotel Plaza offers such room types as Superior Twin Room, Junior Suite, and Superior King Room.

Is the 4-star Best Western Plus Hotel Plaza equipped with amenities for persons with disabilities?

Yes, the 4-star Best Western Plus Hotel Plaza provides accessible bathrooms, wheelchair access, and rooms with accessible facilities to improve the experience for the guests with special needs.

Are there any business facilities featured at the smart 4-star Best Western Plus Hotel Plaza?

Yes, for business travellers the smart 4-star Best Western Plus Hotel Plaza provides a computer and a photocopier.

Are there any cleaning services provided at the 4-star Best Western Plus Hotel Plaza?

Yes, the 4-star Best Western Plus Hotel Plaza offers housekeeping and ironing service.

Which facilities are provided in this smart hotel?

Top locations of this smart hotel include a restaurant and luggage storage, whereas guests' safety will be ensured with a safety deposit box and luggage storage.