What is the check-in and check-out policy at Intercontinental Marseille - Hotel Dieu By Ihg?
Check-in is available from 16:00, and check-out is required by 11:00.
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Intercontinental Marseille - Hotel Dieu By Ihg, Marseille
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Key details
About the Hotel
1 Place Daviel, Marseille, 13002,
- Close to the Old Port
Great
8.7
8.9
4.5
4.3
Guest Room Features
InterContinental Marseille - Hotel Dieu, located in the Le Panier district, features rooms designed by Jean-Philippe Nuel. Classic Rooms include furnishings, a bed with a leather headboard, and a bathroom. Amenities include complimentary Wi-Fi and a minibar. Rooms offer garden or city views. Some suites include a terrace, a flat-screen TV, a minibar, and ironing facilities. Views include Notre-Dame de la Garde Basilica, the port, the city, or the garden.
Dining Choices
The InterContinental Marseille includes two restaurants: Les Fenêtres brasserie and the Michelin-starred Alcyone. Les Fenêtres offers Mediterranean cuisine. Guests can enjoy a pastis aperitif on the terrace with views of Notre Dame de la Garde Basilica before dining on Mediterranean dishes in the Michelin-starred Alcyone restaurant. Both restaurants feature views of the Vieux Port and dishes incorporating local Provence ingredients.
Leisure and Well-being
Guests have access to 1000 m2 dedicated to physical and mental well-being at The Marseille Spa by Clarins. The spa includes an indoor pool, two saunas, and a hammam. Six beauty treatment booths offer experiences into the Mediterranean. A fitness center is open 24/7 and features Technogym equipment.
Location Highlights
Located in the Le Panier district, the hotel is near the Vieux Port. The hotel is near the legendary Cannebière, the Noailles quarter, and the Belle de Mai district. The Opéra district is where the local and international designer boutiques are located. A few steps from the hotel is the "Hotel de Ville" parking, located Place Jules Vernes.
Hotel Services
InterContinental Marseille - Hotel Dieu provides services including dry cleaning, foreign currency exchange, and a business center. The hotel offers 14 naturally lit spaces for events, including the Salle des Honneurs which can cater for up to 440 guests. A dog bowl, a blanket, a dirt-free set and a small dishes menu to choose from are available for guests travelling with pets, for an extra fee.
“The Intercontinental Marseille inhabits a stunningly converted Hôtel-Dieu, its architecture alone worth the stay. However, some find the execution of five-star service and amenities inconsistent with its grand setting. While the views are undeniable, a few report the experience can sometimes fall short of expectations for a hotel of this caliber.”
Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
- Junior King Suite Church View2 persons45 sq. feet1 King-size bedAir conditioningBathtubroom details
- Classic Twin Room Terrace Harbour View2 persons33 sq. feet2 Single bedsAir conditioningBalconyroom details
- Premium King Room Sofa Bed2 persons45 sq. feet1 King-size bed and 1 Sofa bedAir conditioningBathtubroom details
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Price and room availability calendar
Check availability and rates for your selected dates!
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Check-in/ Check-out
Facilities
Enjoy premium amenities for a relaxing stay with your pet
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- Hairdresser
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Yoga class
- Sports trainer
Guest Parking
- Private parking is possible on site (reservation might be needed) at true.
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
Spa & Leisure
- Indoor swimming pool
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Steam room
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Hot spring bath
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Les Fenetres Brasserie invites guests to indulge in modern French and Mediterranean cuisine in a setting that melds romantic elegance with the vibrancy of Marseille. With breathtaking views of Notre-Dame de la Garde and a lively atmosphere, it's a perfect spot for any occasion, from family gatherings to chic nights out.
Location
1 Place Daviel, Marseille, 13002,
Explore Marseille
Local Experiences Around Intercontinental Marseille - Hotel Dieu
Cathedrale de la Major
10 minutes' walk
A stunning example of Roman-Byzantine architecture, the cathedral offers impressive mosaics and scenic views of the waterfront.
Museum of the Roman Docks
5 minutes' walk
Here, ancient artifacts reveal Marseille's rich history as a key maritime trading hub since antiquity.
Old Port of Marseille
12 minutes' walk
This historic harbor is vibrant with shops and restaurants, representing the heart of Marseille's maritime culture.
Fort Saint-Jean
14 minutes' walk
A historic fortress offering panoramic views of the city, accessible via beautiful gardens and pathways.
Kayaking at Plage des Catalans
5 minutes' drive
Kayak rentals available at the beach, perfect for thrilling water adventures with beautiful coastal scenery.
Wellness at Spa Cinq Mondes
10 minutes' drive
Luxurious spa treatments and relaxing wellness options, a perfect hideaway for rejuvenation after a busy day.
Local Market Visit
10 minutes' walk
Experience the vibrant Marche des Capucins for fresh produce and local delicacies; a great spot to indulge in local flavors.
Les Fenetres
1 minute' walk
Contemporary dining with stunning views and a Mediterranean-inspired menu; reservation recommended.
Alcyone
2 minutes' walk
An elegant Michelin-starred venue featuring exquisite seafood dishes made with local, fresh ingredients.
La Brasserie
2 minutes' walk
A lively atmosphere offering classic French dishes and local wines. Ideal for casual dining with friends or family.
L'Alcazar Library and Auditorium
20 minutes' walk
A cultural hub featuring live literature events and exhibitions suitable for all ages, located in a modern architectural marvel.
Le Trolleybus
10 minutes' drive
A popular nightlife venue featuring vibrant DJ sets and themed dance nights for those looking to enjoy an energetic evening out.
Getting around
Looking for exclusive early booking discounts?
Unlock special rates for your next adventure with your pet today!
Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site (reservation might be needed) at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of EUR 32 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Italian, Dutch, Russian
Year renovated:
2012
Number of floors:
7
Number of rooms:
197
Former name
InterContinental Marseille
Reviews and Ratings
Feedback about Intercontinental Marseille - Hotel Dieu By Ihg from previous guests about their experience.
Show moreShow less
Pros
Great location
Excellent room service
Efficient staff
Shady terrace
Cons
Lack of dress code
Terrible check-in
Understaffed restaurant
Privacy invasion
Guest reviewsbased on 1096 reviews
Luc from France
Single
classic king room church view
3 nights in October 2025
|
Reviewed: January 08, 2026
9/10
really good stay
good-sized room perfect cleanliness
i appreciated the well-sized room. the bed was AMAZING!!! the cleanliness was perfect too.
0 Helpful
Grace from United Kingdom
Family with children
Classic King Room Church View
4 nights in November 2025
|
Reviewed: January 01, 2026
7/10
perfect location polite staff lovely view bad breakfast dirty moquette no room showing
Hotel have a perfect location. The staff were very nice, polite. Rooms are very very nice and properly heated. The view from the water is lovely.
Check in was terrible. No one showed me to the room. Breakfast service was bad. The cleaning of the room was terrible. They didn't changed sheets and the room always smells bad with the floor moquette dirty.
0 Helpful
olivia from united kingdom
Single
classic king room church view
3 nights in November 2025
|
Reviewed: December 24, 2025
9.3/10
good stay with amazing views
central area clean hotel attentive staff
I loved the central area. everything was within easy walking distance! the hotel was immaculately very comfy and tidy. staff members were attentive and helpful. They enhanced my visit.
the air conditioning did not work in my room! my request to have it fixed was ignored, disappointing.
Service
10/10
The staff were very helpful and kind. They provided assistance with directions and recommendations for local attractions. I found their support invaluable. the reception offered a warm welcome to the amenities and food was five star!
Facilities
9/10
the hotel offers excellent facilities, including a gym, spa, and a terrace with music. the terrace provides a relaxing space, with affordable drinks! the location offers many opportunities for leisure.
Location
9/10
The hotel's location is perfect! though the parking was expensive. it allows easy access to shops, restaurants, and historical sites. The setting adds to the charm of the stay. the position makes exploring very simple.
0 Helpful
|
olivia from united kingdom
Couple
classic king room church view
4 nights in November 2025
|
Reviewed: December 01, 2025
8.7/10
wonderful stay!
comfortable bed spacious bathroom attentive staff
i enjoyed my stay! my room featured a very comfortable bed. it also included a spacious bathroom with a great bathtub. the staff were always attentive and cordial.
the location was perfect! though the parking was expensive.
Service
9/10
The staff ensured a cute atmosphere. They quickly addressed requests! the concierge service was also very efficient and helpful, giving us great advice for exploring the local area.
Facilities
8/10
The hotel boasts a well-equipped gym with three treadmills and two stationary bikes. It had everything i needed. the outdoor pool area provided about twenty loungers and a comfortably shaded section, a very pleasant surprise.
Location
9/10
the hotel is situated near several shops and restaurants. museums and historic sites are within a walkable distance, a big plus. the proximity to main attractions made sightseeing simple.
0 Helpful
|
Show more reviews
FAQs
About Intercontinental Marseille - Hotel Dieu By Ihg
Is there an airport transfer service offered by Intercontinental Marseille - Hotel Dieu By Ihg?
The hotel offers a paid airport transfer service for guests.
What are the nearest attractions to Intercontinental Marseille - Hotel Dieu By Ihg?
Nearby attractions include Vieux Port (0.5 km), MuCEM (0.5 km), and the historic Le Panier district (0.5 km).
What dining options are available at Intercontinental Marseille - Hotel Dieu By Ihg?
The hotel features on-site dining at La Brasserie Les Fenêtres and the Capian Bar.
What amenities are offered in the rooms at Intercontinental Marseille - Hotel Dieu By Ihg?
Rooms include air conditioning, a flat-screen TV, mini bar, tea and coffee-making facilities, and complimentary Wi-Fi.
Is parking available at Intercontinental Marseille - Hotel Dieu By Ihg?
Private parking is available on-site for a fee of 49 EUR per day, and reservation is needed.
What wellness facilities are available at Intercontinental Marseille - Hotel Dieu By Ihg?
The hotel features a spa by Clarins, an indoor pool, two saunas, hammam, and a fitness center.
What are the business facilities at Intercontinental Marseille - Hotel Dieu By Ihg?
The hotel provides a business center equipped for meetings and conferences.
What is the breakfast policy at Intercontinental Marseille - Hotel Dieu By Ihg?
Breakfast is available for an additional charge of 35 EUR.
What are some restaurants nearby Intercontinental Marseille - Hotel Dieu By Ihg?
Nearby restaurants include Bar Le Capian (0.5 km), Vinoneo (0.5 km), and Le Miramar (0.5 km).
Does Intercontinental Marseille - Hotel Dieu By Ihg offer any recreational activities?
Guests can enjoy on-site activities such as yoga classes, bike tours, and walking tours.
What accessibility features are available at Intercontinental Marseille - Hotel Dieu By Ihg?
The hotel has five rooms compliant with accessibility standards and all public areas are accessible.
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