Save
up to 10%
when booking directly with us!
Zel Cozumel Hotel Amenities photoZel Cozumel Hotel Beach photoZel Cozumel Hotel Beach photo

Zel Cozumel, Cozumel

•
8.2|Great
Check rooms and rates
From$242 /nightOnly on Our Website-10%
Check-in
01Nov
Check-out
02Nov
Guests
2 Guests
Key details

About the Hotel

Carretera Costera Norte Km. 5.8, Cozumel, 77600
-
Near Playa San Juan
Great
8.2
8.6
/10
4.3
4.3
/5

Rooms and Views

Rooms at Meliá Cozumel are spacious and clean, with daily housekeeping. Many have ocean views from higher floors-the 14th floor offers a panorama of the Caribbean. Garden-view rooms are on the quieter side. The rooms have comfortable beds and basic amenities like air conditioning and Wi-Fi. Some guests noted that rooms can feel humid and may have a mildew smell, so take that into account.

Dining Options

Dining is all-inclusive. The main buffet serves breakfast, lunch, and dinner with a variety of dishes. There are also four additional dining areas: Fish House, The Mole, Taco Restaurant, and a garden eatery. Fish House offers seafood and is a standout-guests recommend it. The buffet has themed nights and a wide selection, but reservations for the à la carte restaurants are hard to get, especially for longer stays. You may need to book early (right at 9 am) for a chance.

Leisure and Wellness

The resort has two outdoor pools, including an adult-only pool. The family pool has plenty of seating. There's a kids' club with activities like archery and electric car driving, plus a playground, mini golf, and water sports. The spa offers treatments, and the wellness center is certified to support cancer patients. The fitness center has modern equipment, and there's a games room. Beach access is direct, but sometimes seaweed can affect water clarity.

Location and Transport

Meliá Cozumel is 10 km from Cozumel International Airport-about 10 minutes by car. A taxi to downtown costs about $8 USD. The hotel is on the north end of the island, close to Playa San Juan and Club Cozumel Caribe. It's a quiet area-no loud nightlife, but you can rent a jeep (delivered to the hotel) to explore. The beach is sandy, but water can be murky due to seaweed.

“Zel Cozumel stands out for its deeply ingrained sense of hospitality, evident in staff who consistently go above and beyond, truly making it feel like a home away from home over decades of patronage. The property itself, a constant work in progress with thoughtful upkeep, presents beautifully maintained grounds and rooms. While the dining options could be more varied, the quality of service across the board, from attentive waitstaff to helpful concierges, is exceptional.”
Hotel logo
Isabella MooreSenior Editorial Director at Petfriendlyhotels

Select your room type

Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
  • ZEL Room Ocean View
    2 persons
    465 sq. feet
    2 Single beds / 1 King-size bed
    Air conditioning
    Balcony
  • ZEL Room Garden View
    2 persons
    465 sq. feet
    2 Single beds / 1 King-size bed
    Air conditioning
    Balcony
  • ZEL Suite Garden View
    2 persons
    930 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
Show all rooms

Price and room availability calendar

Check availability and rates for your selected dates!

Facilities

Enjoy premium amenities for a relaxing stay with your pet
Facilities: Great
8.0/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Golf course
  • Darts

Services

  • Room service
  • Housekeeping
  • Laundry

Dining

  • All inclusive
  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Garden area
  • Spa & wellness centre
  • Treatment room
  • Beauty treatment
  • Massage
  • Public Bath

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Curtains
Show more

Dining Onsite

Zel Cozumel offers a delightful array of dining experiences that blend local flavors with inviting settings. From family-friendly venues to serene beach bars, each option invites guests to indulge in authentic culinary delights, complete with stunning ocean views.
Zel Cozumel Hotel Restaurant photo
Zel Cozumel Hotel Restaurant photo
Zel Cozumel Hotel Restaurant photo

Fish House

Creative seafood dishes
Ambiance
Intimate and welcoming, with soothing background music
Key Offerings
Fresh seafood-inspired dishes served in a cozy atmosphere, perfect for a relaxing dinner or cocktail hour.
Reservation
No
Dinner, Cocktail hour

El Embarcadero Beach Bar

Traditional beach bar fare
Ambiance
Charming, open-air setting with ocean views
Key Offerings
Brunch and lunch highlights featuring fresh bites and refreshing drinks, alongside high tea service.
Reservation
No
Brunch, Lunch, High tea

El Isleño Swim Up Bar

Traditional snacks and beverages
Ambiance
Relaxing swim-up bar with a traditional feel
Key Offerings
Enjoy a casual brunch, lunch, or high tea while lounging in the pool.
Reservation
No
Brunch, Lunch, High tea

Mole Snack Bar

Casual snacks
Ambiance
Family-friendly, vibrant lounge
Key Offerings
A casual spot for brunch or lunch with a variety of light bites that cater to all ages.
Reservation
No
Brunch, Lunch

Mole

Authentic Mexican
Ambiance
Open-air setting with breathtaking ocean views
Key Offerings
A delicious range of traditional Mexican dishes paired with an enchanting cocktail hour.
Reservation
No
Dinner, Cocktail hour

Location

Carretera Costera Norte Km. 5.8, Cozumel, 77600
Map view
Nearby
El Dorado Scooters Cozumel
700 ft
Cozumel Country Club and Golf Course
1400 ft
Restaurants
Restaurante Gaviotas
2300 ft
Carretera Costera Norte Km 4.8 Westin Hotel
Playa Azul Golf
2700 ft
Restaurant
Explore Cozumel
Explore Cozumel
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
San Juan Reef
San Juan Reef
16 minutes walking
Vibrant coral formations make this prime snorkeling destination a must-visit. Perfect for underwater enthusiasts.
Chankanaab Adventure Beach Park
Chankanaab Adventure Beach Park
15-minute drive
This eco-park offers pristine beaches, lush gardens, and sea life exhibits. Great for families seeking fun and nature.
Playa Azul
Playa Azul
10 minutes walking
A stunning beach known for its calm waters and vibrant bar scene, ideal for relaxation or a spirited day out.
Snorkeling at San Juan Reef
16 minutes walking
Accessible via a short beach walk, this snorkeling site guarantees an exciting underwater experience for thrill-seekers.
Spa Services
0.2 km, 3 minutes walking
Local spas offer rejuvenating treatments and massages, perfect for relaxation after a day of exploring.
Golf at Cozumel Country Club
6 minutes walking
Golf enthusiasts can enjoy a scenic 18-hole course tailored for all skill levels, just a short walk away.
Restaurante Gaviotas
Restaurante Gaviotas
9 minutes walking
Known for fresh seafood and traditional Mexican dishes, this casual eatery offers a cozy atmosphere with local flair.
Playa Azul Golf
Playa Azul Golf
10 minutes walking
A beachfront restaurant featuring a diverse menu with a focus on local ingredients, perfect for a relaxed meal.
No Name Cigar Bar
40 minutes walking
A laid-back bar offering premium cigars and spirits, with regular live jazz nights appealing to nightlife enthusiasts.
Local Festivals
0.5 km, 6 minutes walking
Seasonal festivals feature cultural performances and local artisan crafts, family-friendly events throughout the year.
Getting around
  • City Centre
    Cozumel 9 min  ·  3.4 mi
  • Airports
    Cozumel (CZM) 11 min  ·  4.4 mi
    Aeropuerto de Playa del Carmen (PCM) 53 min  ·  21.6 mi
Looking for exclusive early booking discounts?
Unlock special rates for your next adventure with your pet today!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Breakfast
A buffet breakfast is served at affordable prices.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Number of floors:
12
Number of rooms:
214
Former name
Paradisus Cozumel, Melia Mayan Paradise

Reviews and Ratings

Feedback about Zel Cozumel from previous guests about their experience.
Cleanliness
8.7/10
Comfort
8.6/10
Facilities
8.0/10
Free Wi-Fi
9.5/10
Location
8.5/10
Staff
8.8/10
Value for money
8.0/10
Pros
Really good staff service
Attentive concierges
Themed buffet variety
Friendly bar staff
Cons
Room maintenance issues
Guest reviews
based on 4428 reviews
4/5
based on 282 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews

Next best alternative

Consider them for your next trip.