"Location, friendly staff, delicious food, design and quality of materials used in the hotel."
Abdullah from Kuwait
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Elegant Accommodation
Mercer Madrid offers 5-star rooms with parquet floors, a flat-screen TV, minibar, and a private bathroom with bathrobe, slippers, and free toiletries. Some rooms include a balcony with city views. Air conditioning and tea and coffee makers are standard.
Dining Options
The on-site restaurant serves Spanish and European cuisines, with buffet and à la carte breakfast options. Guests can also order wine or champagne, and breakfast in the room is available. The bar provides a spot for drinks and snacks.
Leisure & Entertainment
The hotel includes a spa and wellness centre with a sauna, public bath, and plunge pool. There is also a fitness centre with modern equipment. Outdoor furniture is available for relaxing.
Prime Location
Mercer Madrid is 0.5 km from Banco de Espana and a 5-minute walk from the Thyssen-Bornemisza Museum. Puerta de Atocha is 1.4 km away, Gran Via is 1.7 km away, and Plaza Mayor is a 19-minute walk. Adolfo Suarez Madrid-Barajas Airport is 11 km from the hotel.
Guest Services
The 24-hour front desk offers concierge service, luggage storage, and tour desk. Airport shuttle, valet parking, and parking garage are available. Room service, laundry, ironing, and trouser press are provided. Safety features include 24-hour security, CCTV in common areas, fire extinguishers, key card access, and safety deposit box.
“Mercer Madrid truly impressed me with its immaculate, artfully designed spaces and the quiet elegance that permeates throughout. The staff consistently show a remarkable attentiveness, making you feel genuinely looked after, a sentiment amplified by the sophisticated dining and cocktail offerings. It strikes me as a place where meticulous detail in both comfort and service coalesce, making a stay feel both grounding and refined.”
Isabella MooreSenior Editorial Director at Petfriendlyhotels
Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
Premium
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Suite
2 persons
47 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Junior Suite
2 persons
35 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Show all rooms
Price and room availability calendar
Check availability and rates for your selected dates!
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Check-in/ Check-out
Facilities
Enjoy premium amenities for a relaxing stay with your pet
Facilities: Perfect
9.0/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Laundry
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Children
Cots
Spa & Leisure
Spa & wellness centre
Sauna
Jacuzzi
Public Bath
Room features
Air conditioning
Heating
Mini-bar
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Calle Ruiz De Alarcon, 5, Madrid,
Explore Madrid
Local Attractions and Experiences Near Mercer Madrid
Top Attractions
Activities
Dining
Entertainment
Prado National Museum
6 minutes' walk
Renowned art museum housing works by Velázquez, Goya, and more. Perfect for art lovers.
El Retiro Park
10 minutes' walk
Beautiful park ideal for leisurely strolls, boating, and picnics with stunning gardens.
Museo Nacional Thyssen-Bornemisza
7 minutes' walk
Home to a vast collection of art from the 13th to the 20th centuries, showcasing European masters.
Cybele Palace
4 minutes' walk
Stunning architecture hosting exhibitions and a famous café with beautiful city views.
Yoga at El Retiro
10 minutes' walk
Outdoor yoga classes in El Retiro Park, perfect for relaxation amidst nature.
Bike Rental at Retiro Park
10 minutes' walk
Bike rentals available for exploring El Retiro and nearby spots. Great for families.
Thrill Rides at Parque de Atracciones
15 minutes' drive
Amusement park offering thrilling rides and activities for adventure seekers.
Cooking Class
15 minutes' drive
Classes available for traditional Spanish cuisine, great for culinary enthusiasts.
Maura Wines & Food
2 minutes' walk
Local eatery with a focus on wine pairings and seasonal dishes. Casual atmosphere.
Adrede
2 minutes' walk
Charming spot serving traditional tapas with a modern twist. Ideal for casual dining.
Viridiana
3 minutes' walk
Fine dining restaurant offering creative Spanish cuisine, reservations recommended.
Garcia de la Navarra
3 minutes' walk
Cozy atmosphere with a focus on Mediterranean dishes and fresh local ingredients.
Circulo de Bellas Artes
8 minutes' walk
Cultural center with art exhibitions, film screenings, and a rooftop terrace for stunning views.
Plaza de Santa Ana
13 minutes' walk
Vibrant square known for its bars and theaters, perfect for a lively night out.
Teatro Español
15 minutes' walk
Historic theater featuring a range of performances including plays and music shows.
Brewery Tour
15 minutes' drive
Local brewery offering guided tours and tastings. A hit among craft beer enthusiasts.
Getting around
City Centre
Madrid 10 min · 2700 ft
Airports
Adolfo Suarez Madrid-Barajas (MAD) 37 min · 15.0 mi
Underground
Banco de Espana 5 min · 1400 ft
Retiro 9 min · 2300 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 42.0 per person.
Pets
Pets are allowed on request.
Languages
Spanish, Italian
Number of rooms:
52
Reviews and Ratings
Feedback about Mercer Madrid from previous guests about their experience.
Review score
Based on 15 verified reviews
8.8 /10
Great
88 %
Recommend
Breakfast
10.0/10
Cleanliness
8.8/10
Comfort
9.5/10
Facilities
9.0/10
Free WiFi
10.0/10
Location
9.8/10
Staff
8.8/10
Value for money
8.5/10
Pros
Elegant design
Attentive staff
Central location
Cons
Air conditioning issues
Non-operational amenities
Guest reviews
based on 30 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.