Crowne Plaza Newcastle - Stephenson Quarter By Ihg | Pet Friendly Stay in Newcastle upon Tyne

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Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel Exterior photo

Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel Room photo

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Key details

About the Hotel

Hawthorn Square, Forth Street, Newcastle upon Tyne, United Kingdom

Close to Quayside nightlife

Great

8.7

8.9

/10

4.0

Loved by Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel guests

Lovely room
Comfy beds
Friendly staff
Good WiFi
Excellent breakfast
Cleanliness attention

"We loved our stay, the rooms are lovely with touches of luxury, comfortable beds, exceptionally clean!!"

Sue H from United Kingdom

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"Pool facility, large room and breakfast."

Wardle from United Kingdom

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"Excellent location, just behind the railway station."

Alan C from Malta

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"Breakfast had a good selection of options with a choice of al a carte or the buffet."

jane from United Kingdom

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"Would highly recommend a visit to the spa at the Crowne Plaza."

Byersbain from United Kingdom

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Rooms and Suites

The Crowne Plaza Newcastle - Stephenson Quarter has 251 rooms with a color scheme of greys, creams, splashes of purple, and sea-blue. Room options include double, queen, or king beds. Club rooms provide access to the Club Lounge. Suites feature balconies and espresso machines. Amenities provided are: tea and coffee facilities, complimentary bottled water, and mini-bar. Rooms also include work desks, lamps, irons, ironing boards, and flat-screen TVs. Bathrooms provide free toiletries and hair dryers. Connecting rooms, grab bars, tall toilets and wheelchair accessible rooms are available upon request.

Dining Options

Hawthorns Brasserie provides British Northern fare for breakfast, lunch, and dinner. The Gin Bar specializes in gin-based cocktails. The hotel offers 24-hour in-room dining. Guests can collect a To Go breakfast bag from reception, which includes continental breakfast items and a hot item such as a bacon, sausage, or vegetarian sausage bap. The Club Lounge serves breakfast for Club Floor guests, with bean-to-cup coffee, drinks, and nibbles available throughout the day.

Leisure and Wellness

The Mineral House offers cardio and resistance equipment, free weights, a 10-meter black-tile pool, a steam room, and a spa bath. There are three treatment rooms for massages and beauty rituals. The fitness center is open 24/7. The indoor pool is open from 7:00 AM to 9:00 PM. The hotel is a 15-minute walk from Sage Gateshead.

Location and Transportation

Located in the Quayside, the Crowne Plaza Newcastle - Stephenson Quarter is near the River Tyne. Newcastle Airport (NCL) is a 15-minute drive. The hotel is steps from Newcastle rail station and a 10-minute walk from Central Station for Metro trains. The Stephenson Quarter Car Park is located on Forth Street behind the hotel. The hotel is over a mile from the Quayside precinct and a 15-minute drive to the Angel of the North sculpture.

Hotel Services

The Crowne Plaza Newcastle - Stephenson Quarter provides a 24-hour business center with internet access, printing, and scanning. There are nine meeting rooms, the largest accommodating up to 450 guests. The hotel provides dry cleaning pickup or laundry valet and wake-up calls. Multilingual staff can speak English, French, Russian, and Lithuanian. Car parking is subsidised to £12 per 24 hours for hotel guests. Wheelchair access is available via the front entrance, on all floors via the lift, to rooms, Hawthorns restaurant, The Gin Bar, Mineral House Spa and all meeting rooms.

“Crowne Plaza Newcastle distinguishes itself with a Gin Bar and locally-inspired cuisine. The hotel offers a spa and fitness amenities, creating a restful environment. I especially note the flexible meeting spaces, accommodating both business and leisure needs in a central location.”

Isabella MooreSenior Editorial Director at Petfriendlyhotels

Location: Perfect

9.2/10Review score

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Highlights from guests

Spa & LeisureRefreshing Dip

The pool area provides a clean and refreshing experience, the perfect way to start the day.

Olga K from Poland

Review on

Guest ParkingEasy Access

Nearby parking is easily accessible, making arrivals smooth and stress-free.

Ricardo from Spain

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Room FeaturesGreat View

I enjoyed a very spacious and quiet room, complete with a balcony with city views.

Naomi L from Canada

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BathroomDeep Soak

The bathroom included both a deep bathtub and a separate walk-in shower, amazing!

Hans Schmidt from Germany

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View all

Select your room type

Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals

Standard Queen Room

2 persons

305 sq. feet

1 King-size bed

Shower

Heating

room details

Standard King Room

2 persons

345 sq. feet

1 King-size bed

Shower

Heating

room details

Standard Room

2 persons

205 sq. feet

1 Double bed

Shower

Heating

room details

Standard Double Room Two Double Beds

2 persons

345 sq. feet

2 Double beds

Shower

Heating

room details

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Price and room availability calendar

Check availability and rates for your selected dates!

Facilities

Enjoy premium amenities for a relaxing stay with your pet

Facilities: Great

8.9/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Locker room
Lift
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Indoor swimming pool
Sun loungers
Live entertainment
Leisure/ TV room
Spa & wellness centre
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Crowne Plaza Newcastle - Stephenson Quarter, dining comes alive with the enticing offerings at Hawthorns and the Gin Bar. Featuring a cozy atmosphere and a focus on Northern British cuisine, guests can indulge in inventive dishes crafted from local ingredients while enjoying a family-friendly environment.

Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel Restaurant photo

Hawthorns

Brasserie-style Northern cuisine

Ambiance

Smart, modern setting, ideal for families and casual meals.

Key Offerings

Signature dishes include juniper and sloe gin-cured duck breast, poached halibut with baby fennel and cucumber jelly, alongside traditional steaks and local produce like Eyemouth scallops and artisanal cheeses. A convenient To Go breakfast bag is also available for those on the move.

Reservation

Recommended for dinner.

Open for breakfast, brunch, lunch, dinner, high tea, and cocktail hour.

Gin Bar

Casual all-day dining

Ambiance

Fun and relaxed atmosphere focused on gin enthusiasts and casual diners.

Key Offerings

Offers over 45 gins and a simple menu featuring sandwiches and tapas plates, perfect for a light bite or a refreshing drink.

Reservation

Not needed.

Open throughout the day for casual dining.

Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel Location

Hawthorn Square, Forth Street, Newcastle upon Tyne, United Kingdom

Map view

Hawthorn Square, Forth Street, Newcastle upon Tyne, United Kingdom

City landmarks

Bridge

Gateshead Millenium Bridge

1.3 mi

Museum

Discovery Museum

2600 ft

Market

The Quayside

3400 ft

Gallery

Baltic Centre for Contemporary Art

5300 ft

Bridge

The Tyne Bridge

3300 ft

Museum

The Great North Museum

1.1 mi

Church

Saint Nicholas Cathedral

2200 ft

Market

Grainger Market

2800 ft

Landmark

Newcastle Cathedral

2200 ft

Bridge

Swing Bridge

2900 ft

Landmark

Grainger Town

3600 ft

Museum

Holy Jesus Hospital

3100 ft

Stadium

St James' Park

4400 ft

Monument

Grey's Monument

3300 ft

Cinema

Tyneside Cinema

3000 ft

Landmark

Historic England

2500 ft

Landmark

Grey Street

2600 ft

Mall

Eldon Square

4400 ft

Square

The Blue Carpet

4200 ft

Gallery

The Biscuit Factory

1.2 mi

Gallery

Laing Art Gallery

4400 ft

Landmark

Hadrian's Wall

2100 ft

Museum

Victoria Tunnel

1.3 mi

Shopping Area

Central Arcade Newcastle

3700 ft

Nearby

Night club

Newcastle Castle

1800 ft

Museum

Life Science Centre

1100 ft

Bridge

High Level Bridge

1900 ft

Church

Cathedral Church of St Mary

1900 ft

48 Westgate Rd

George Stephenson Monument

1100 ft

Church

St John the Baptist Church

1200 ft

Restaurants

Hawthorns Brasserie

1000 ft

Forth Street Crowne Plaza Newcastle - Stephenson Quarter

Mantra Thai Dining

1100 ft

29 Forth Banks Waterside Palace Building

Filmore & Union

2400 ft

Neville Street Central Station

The Centurion

2600 ft

Neville Street Grand Central Station

The Victoria Comet

2000 ft

38 Neville Street

Gunner Tavern

2000 ft

Gunner House Neville Street

Ottoman Turkish Newcastle

2100 ft

32 Clayton Street West

Central Oven & Shaker

1900 ft

8 Neville Street

The Forth

2200 ft

Pink Lane

The Bake 3

1900 ft

48 Clayton Street West

Explore Newcastle upon Tyne

Explore the Best of Newcastle

Newcastle Castle

7 minutes' walk

Historic fortress showcasing medieval architecture and rich history. Guided tours provide deep insights.

Discovery Museum

10 minutes' walk

A fascinating museum highlighting the maritime heritage of Tyneside. Free entry with engaging exhibitions.

The Quayside

13 minutes' walk

Vibrant riverside area featuring stunning views, iconic bridges, and a variety of dining and entertainment options.

The Great North Museum

20 minutes' walk

Diverse exhibits ranging from ancient artifacts to natural history. Free admission and family-friendly activities.

Leisurely Stroll at Ouseburn Park

7 minutes' walk

Charming park known for its landscape and wildlife. Perfect for relaxation or a family picnic.

Skiing at Whickham Thorns Outdoor Activity Centre

6 minutes' drive

Thrilling outdoor pursuits including skiing, cycling, and climbing. Rentals available for all skill levels.

Yoga Classes at The Zen Den

12 minutes' walk

Relaxing yoga sessions in a tranquil setting. Classes cater to all levels, with discounts for hotel guests.

Hawthorns Brasserie

4 minutes' walk

Stylish brasserie serving locally-sourced dishes. Notable for its seasonally inspired menu and cozy atmosphere.

Mantra Thai Dining

4 minutes' walk

Authentic Thai cuisine with a contemporary twist. Known for vibrant decor and flavorful dishes, including vegetarian options.

Filmore & Union

9 minutes' walk

Health-focused eatery offering fresh, seasonal ingredients. Great for brunch or a light lunch in a relaxed setting.

Tyneside Cinema

11 minutes' walk

An independent cinema offering diverse films, including classic and contemporary. Features a café and bar for a complete night out.

The Stand Comedy Club

15 minutes' walk

Hilarious comedy shows featuring both local and national acts. A lively venue great for a fun night out with friends.

The Sage Gateshead

20 minutes' walk

Iconic venue hosting live music from various genres. Offers a beautiful riverside setting and outstanding acoustics.

Getting around

City Centre

Newcastle upon Tyne11 min · 3000 ft

Airports

Newcastle (NCL)19 min · 7.8 mi

Durham Tees Valley (MME)98 min · 40.6 mi

Train

Newcastle Train Station3 min · 700 ft

Bus

Bus stop4 min · 1000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Paid Public parking is possible at a location nearby.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of GBP18.95 per person per day.

Pets

Pets are allowed on request.

Languages

English, German, French, Spanish, Italian, Dutch, Chinese, Russian, Arabic, Lithuanian

Number of floors:

Number of rooms:

418

Former name

crowne plaza newcastle - stephenson quarter, an ihg hotel

Reviews and Ratings

Feedback about Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel from previous guests about their experience.

Review summary

Based on recent reviews

The Crowne Plaza Newcastle - Stephenson Quarter is frequently praised for its spacious and spotless rooms, often described as beautifully decorated, and the availability of a full breakfast, including cooked-to-order items. Its location just behind Central Station makes it convenient for accessing the city center, Quayside, and the Arena; some guests find it ideal for exploring the area, especially with easy parking available (level 10 is recommended). While many appreciate the excellent facilities like the pool and steam room, a few guests have occasionally noted issues such as limited vegan options at breakfast.

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Review score

Based on 2627 verified reviews

8.7/10

Great

88%

Recommend

Comfort

9.2/10

Location

9.2/10

Free Wi-Fi

8.4/10

Value for money

8.5/10

Pros

Excellent staff

Spacious rooms

Cons

Slow service

Ethan from United Kingdom

Couple

Standard King Room

3 nights in November 2025

Reviewed:December 09, 2025

9.0/10

a VERY GOOD experience

comfortable bedgood foodfriendly staff

the room had a standard king room. I found the bed really comfortable,. the breakfast offered many options, and I found the food quality high. I appreciated the friendly staff who assisted me .

the air conditioning made SOME noise, a minor issue.

Facilities

9/10

the swimming pool was available with clear hours. The gym included three treadmills and two stationary bikes.

Service

9/10

the staff offered quick check-in services. They handled requests efficiently. the front desk staff was available 24 hours. The hotel provided room service with prompt delivery.

0 Helpful

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William from United Kingdom

Standard Queen Room

4 nights in August 2025

Reviewed:October 08, 2025

7/10

friendly staffspacious roomgood foodrun down areauncomfortable pillownoisy train station

the staff were nice. kath were great at the lounge. the rooms was spacious and the food seemed good. breakfast had many options, a choice of al a carte or the buffet were available.

the area seemed run down. the train station beside the hotel room makes it noisy. the bed pillows was very uncomfortable.

0 Helpful

FAQs

About Crowne Plaza Newcastle - Stephenson Quarter By Ihg

Which landmarks are closest to the Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel?

Guests of the Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel can visit Tyne Theatre and Opera House (just 6 minutes' stroll from the accommodation), or Life Science Centre placed 5 minutes' walk away.

What is the closest airport to Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel?

Newcastle airport is located within a 20-minute drive (5 km) from Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel.

Can we park our car at the hotel?

Guests of the hotel can take advantage of public parking.

At what time can I check-in at the 4-star Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel?

At the 4-star Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel, you can check in from 15:00 till 23:59.

At what time can I check-out at the hotel?

You can check out of the hotel from 11:00 till 11:00.

What payment methods are available in the lovely 4-star Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel?

At the lovely 4-star Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel, guests can pay using American Express, Visa, and Diners Club as well as other payment methods.

What kinds of rooms does the 4-star Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel offer?

The 4-star Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel offers such room types as Standard King Room, Standard Queen Room, and Standard Twin Room.

Does the staff at this lovely hotel speak any foreign languages?

Yes, the staff of this lovely hotel will help you in Italian, Chinese, Spanish, Russian, and German.

Which facilities are provided in the lovely 4-star Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel?

Top locations of the lovely 4-star Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel include a luggage room and a restaurant, whereas guests' safety will be ensured with a safe deposit box.

What spa facilities are provided at the 4-star Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel?

At a spa salon featured at the 4-star Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel guests can receive such spa procedures as body wraps, body scrub, and pedicure. Additionally, a steam room, a Jacuzzi, and a sauna are offered on-site.

Do you have a pool at this lovely hotel?

Yes, this lovely hotel features an indoor pool.