What is the check-in and check-out policy at Aldea Balam?
Check-in is at 15:00 and check-out is by 12:00.
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Aldea Balam, Tulum
35US$
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Key details
About the Hotel
Carretera Tulum - Coba Km. 21.5 Francisco Uh May L1 M3,
Tulum,
Mexico,
77796,
Quintana Roo
- Near Templo La Nueva Jerusalem
Great
8.4
5.0
Loved by guests
"The rooms are impeccably clean, the decor is minimal but elegant. and the pool with an overload of nature, flowers makes it a mini paradise."
"Their pool is looks like a cenote and is always cool and refreshing."
"The property is really nice and well looked after, rooms are very spacious, and the staff is friendly."
Aldea Balam - A Garden Retreat with Pool, Free Bikes, and Continental Breakfast
Located 14.5 miles from Bus station Tulum Ruins, this 3-star Tulum hotel features air-conditioned accommodations with private bathrooms and free WiFi throughout. Aldea Balam's rooms come with private entrances, desks, bed linens, and towels, while select units offer pool or garden views. The spacious quadruple rooms include seating areas and terraces overlooking the garden. A continental, à la carte, or American breakfast is served daily, and the on-site restaurant specializes in American and Caribbean cuisine. The property provides 24-hour front desk service with English and Spanish-speaking staff, room service, and tour organization assistance. Aldea Balam's amenities include an outdoor swimming pool, free private parking, and complimentary bicycle rentals. The property sits 52.5 miles from Playa del Carmen Airport and 61 mile from Cozumel International Airport.
Pros
24-hour multilingual staff assists with tours and room service
Each accommodation includes a private terrace or balcony with garden views
Free bicycle rentals for exploring the area
Three breakfast options: continental, à la carte, or American
Cons
14.5 miles from Tulum Ruins bus station
Nearest airport is 52.5 miles away
“In Tulum, this is a conveniently located property with a year-round pool and on-site dining that serves American and Caribbean cuisine; rooms feature garden views and terraces. The vibe here is undeniably serene, a virtue given the easy access to Mayan ruins and local artisan shops. It's a practical choice for those who prioritize location and quiet relaxation.”
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Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
Budget Double Room
2 persons
16 m²
1 Double bed
Shower
Air conditioning
room details
Superior King Room
2 persons
47 m²
1 King-size bed
Shower
Balcony
room details
Superior Queen Room Two Queen Beds
2 persons
47 m²
2 King Size Beds
Shower
Balcony
room details
Villa Pool View
2 persons
30 m²
1 King-size bed
Pool view
Shower
Balcony
room details
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Price and room availability calendar
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Facilities
Enjoy premium amenities for a relaxing stay with your pet
General
- No smoking on site
- Free Wi-Fi
- Parking
- 24-hour reception
- Pets allowed
- 24-hour security
- Luggage storage
- Coffee shop
- Fire extinguishers
- Key access
Services
- Paid airport shuttle
- Pet amenities available
- Room service
- Housekeeping
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Packed lunches
Business
- Fax/Photocopying
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Garden area
- Public Bath
Room features
- Air conditioning
- Sitting area
- Patio
- Terrace
- Garden furniture
Bathroom
- Free toiletries
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Location
Carretera Tulum - Coba Km. 21.5 Francisco Uh May L1 M3,
Tulum,
Mexico,
77796,
Quintana Roo
Map view
Carretera Tulum - Coba Km. 21.5 Francisco Uh May L1 M3,
Tulum,
Mexico,
77796,
Quintana Roo
City landmarks
Landmark
Templo "La nueva Jerusalem"
920 m
Nearby
Templo "La nueva Jerusalem"
880 m
Restaurants
Ammore Mio
410 m
Carretera Tulum coba Km 21
Explore Tulum
Explore Near Aldea Balam
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 05:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of MXN 140 per person per day.
Children & extra beds
There are no cots provided in a room.
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Number of rooms:
14
FAQs
About Aldea Balam
How far is Aldea Balam from Tulum International Airport?
The hotel is located 64 km from Tulum International Airport.
Does Aldea Balam offer an airport shuttle service?
The hotel provides a paid airport shuttle service.
What are the room amenities available at Aldea Balam?
Rooms include air conditioning, free Wi-Fi, and a private bathroom.
Is there a swimming pool at Aldea Balam?
Yes, Aldea Balam features an outdoor swimming pool that is open year-round.
What dining options are available at Aldea Balam?
The hotel has an on-site restaurant serving American and Caribbean dishes.
Are pets allowed at Aldea Balam?
Pets are allowed at the hotel.
What nearby attractions can visitors explore from Aldea Balam?
Nearby attractions include Tulum Archeological Site (24 km) and Tulum Bus Station (23 km).
Is parking available at Aldea Balam?
The hotel offers free private parking on-site.
What breakfast options are provided at Aldea Balam?
Guests can enjoy a continental or American breakfast.
What languages do the staff at Aldea Balam speak?
Staff at the hotel speak both English and Spanish.
What recreational activities does Aldea Balam offer?
Guests can take advantage of bicycle rental services available at the hotel.
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