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From23US$ /night
Check-in
31Dec2025Select date
Check-out
01Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenida 15 Norte Entre Calle 2 Y Avenida Juarez, Playa del Carmen, Mexico, 77710
-
Near the beach
Guest rating
6.1
/10

Balam Playa - 15Th Ave - A 5-star hotel in Centro district with concierge service and private suite accommodations

Located in the heart of Centro district, this 5-star Playa del Carmen hotel occupies a prime spot 656.2 ft from ADO International Bus Station. Balam Playa - 15Th Ave features air-conditioned suites with private entrances, each equipped with flat-screen TVs offering streaming services, wardrobes, and private bathrooms with showers and complimentary toiletries. The property maintains a 24-hour front desk and provides concierge assistance, while free WiFi connectivity extends throughout all areas. Balam Playa sits 1640.4 ft from the Maritime Terminal, with eight restaurants within 984.3 ft, including Antico Bistrot, Romeo Trattoria Pizzeria, and Mercatto Italian Cuisine. Cultural attractions surrounding the property include Galeria de Arte 5ta Avenida, Sun Jaguar, and Zona Arqueologica Playa del Carmen, all situated within 1640.4 ft. Transportation options include Cozumel International Airport at 12.5 miles and a secondary airport 21 mile from the premises.

Pros

Eight diverse dining establishments within 984.3 ft, from Italian cuisine to local Mexican restaurants

Strategic location near six cultural attractions, all within 0.5 miles

Private entrance for each suite ensures independent access

Around-the-clock front desk service with dedicated concierge support

Cons

Primary airport located 12.5 miles from the property

No on-site restaurant

“This hotel aims for a blend of urban convenience and family comfort, placing guests in the heart of Playa del Carmen with a rooftop pool that catches the sun. The location, close to transport hubs and the beach, is undeniably a plus, though reports of maintenance issues give pause. While the concierge and family-friendly options are appealing, potential guests should weigh the convenience against the reported inconsistencies.”
Hotel logo
Isabella MooreSenior Editorial Director at Petfriendlyhotels
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Select your room type

Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
Queen Suite
2 persons
20 m² 
1 Double bed
Shower
King Suite Pool View
2 persons
25 m² 
1 King-size bed
Pool view
Shower
Family Suite
2 persons
30 m² 
2 Double beds
Shower
Queen Suite Pool View
2 persons
35 m² 
2 Double beds
Pool view
Shower
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Price and room availability calendar

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Facilities

Enjoy premium amenities for a relaxing stay with your pet

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Key access

Services

  • Housekeeping
  • Car hire
  • Tours/Ticket assistance

Spa & Leisure

  • Rooftop pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Shallow end

Room features

  • Air conditioning
  • Soundproofed rooms
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location

Avenida 15 Norte Entre Calle 2 Y Avenida Juarez, Playa del Carmen, Mexico, 77710
Map view
Avenida 15 Norte Entre Calle 2 Y Avenida Juarez, Playa del Carmen, Mexico, 77710
Nearby
5ta Avenida
Galeria de Arte 5ta Avenida
300 m
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
340 m
Spa Centre
Ferry Cozumel
420 m
Night club
Club 01
560 m
Restaurants
Romeo Trattoria Pizzeria
190 m
Calle 4 Nte 150 Between 10 and 15 Avenida
Mercatto Italian Cuisine
140 m
Av. 10 Nte con Calle 2 Col. Centro The Fives Downtown Hotel
Carboncitos
360 m
4th Street Between 5th and 10th Avenues
El Tigre
160 m
Av. 10 Nte con Calle 2 Col. Centro Inside The Fives Downtown Hotel
Manne's Biergarten
170 m
Calle 4 Norte
Mexican Experience Playa Del Carmen
220 m
Avenida 20 Between 2 And 4 Centro
Pez Vela
270 m
3 Calle Quinta Avenida
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Zona Arqueologica Playa del Carmen
10-minute walk
Mayan ruins offering a glimpse into ancient history, positioned near downtown Playa del Carmen, with guided tours available.
Los Fundadores Park
9-minute walk
A beautiful park featuring sculptures and a beach area, great for relaxation and local events throughout the year.
Galeria de Arte 5ta Avenida
4-minute walk
Art gallery showcasing local artists, ideal for art enthusiasts, with rotating exhibits and shop options for unique souvenirs.
Museo Frida Kahlo Playa Del Carmen
14-minute walk
Museum dedicated to the life and work of Frida Kahlo, featuring engaging exhibits about her art and cultural influence.
Beach Day at Playa Mamitas
14-minute walk
Popular beach known for its vibrant atmosphere, offering sunbeds, beach clubs, and water sports rentals nearby for thrill-seekers.
Wellness at Yaan Wellness Energy Spa
5-minute drive
Spa providing various wellness treatments and yoga sessions, perfect for relaxation after a busy day of exploration.
Cenote Adventure
10-minute drive
Explore natural cenotes with swimming and snorkeling opportunities, a short ride away from the hotel for an eco-friendly experience.
Mercatto Italian Cuisine
2-minute walk
Italian eatery with a cozy atmosphere, famous for its fresh pasta and stone-baked pizzas. Reservations recommended on weekends.
Carboncitos
5-minute walk
Local Mexican cuisine with a casual vibe, great for families. Known for its tacos and flavorful salsas; vegetarian options available.
El Tigre
2-minute walk
Vibrant cantina featuring traditional recipes and a lively ambiance, perfect for casual dining. Offers gluten-free menu options.
Coco Bongo
14-minute walk
Famous nightlife venue known for spectacular shows and live performances, perfect for couples looking for thrilling entertainment.
Club 01
7-minute walk
Chic nightclub featuring live DJ sets and dance floors, great for fun nights out. Events for all ages held on specific weekends.
3D Museum of Wonders
14-minute walk
Interactive art museum with 3D art installations, family-friendly ambiance perfect for immersive photo opportunities.
Getting around
City Centre
Playa del Carmen8 min  ·  600 m
Airports
Playa Del Carmen, Quintana Roo (PCM)8 min  ·  600 m
Cancun International Airport (CUN)86 min  ·  56.9 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
is available in for free.
Breakfast
The hotel Balam Playa - 15Th Ave provides visitors with a free full breakfast. 
Pets
Pets are allowed on request.
Number of rooms:
20
FAQs
About Balam Playa - 15Th Ave
How far is Balam Playa - 15Th Ave from the beach?
Balam Playa - 15Th Ave is located 300 meters from Playa del Carmen Beach.
What are the check-in and check-out times at Balam Playa - 15Th Ave?
Check-in at Balam Playa - 15Th Ave is at 15:00, and check-out is by 12:00.
Which airport is closest to Balam Playa - 15Th Ave?
Cozumel International Airport is located 34 km from Balam Playa - 15Th Ave.
Is Wi-Fi available at Balam Playa - 15Th Ave?
Free Wi-Fi is available throughout Balam Playa - 15Th Ave.
What room amenities can guests expect at Balam Playa - 15Th Ave?
Rooms at Balam Playa - 15Th Ave include a flat-screen TV, a wardrobe, and a private bathroom with free toiletries.
What are some dining options available near Balam Playa - 15Th Ave?
Nearby restaurants include Taqueria Gomez, Fives Rooftop, and Romeo Trattoria Pizzeria, all located within 300 meters.
Does Balam Playa - 15Th Ave have a swimming pool?
Yes, Balam Playa - 15Th Ave features a rooftop swimming pool.
What services does the front desk at Balam Playa - 15Th Ave provide?
The front desk at Balam Playa - 15Th Ave operates 24 hours and offers concierge services.
Is there parking available at Balam Playa - 15Th Ave?
Public parking is available nearby for 120 MXN per day, and no reservation is needed.
What attractions are close to Balam Playa - 15Th Ave?
Popular attractions near Balam Playa - 15Th Ave include ADO International Bus Station (200 meters) and Playa del Carmen Maritime Terminal (500 meters).
Does Balam Playa - 15Th Ave serve breakfast?
A continental breakfast is available at Balam Playa - 15Th Ave.

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