Balam Playa - 15Th Ave Hotel Playa del Carmen Business photo Rooftop pool at the Hotel Xel-HáBalam Playa - 15Th Ave Hotel Playa del Carmen Kitchen photo A modern bread machineBalam Playa - 15Th Ave Hotel Playa del Carmen Room photo The interior of the restaurant
Save
up to 10%
when booking directly with us!
Check rooms and rates
From23US$ /night
Check-in
24May2026Select date
Check-out
25May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenida 15 Norte Entre Calle 2 Y Avenida Juarez, Playa del Carmen, Mexico, 77710
-
Near the beach
Guest rating
6.0
/10

Rooms

Each room at Balam Playa - 15Th Ave includes a wardrobe, a flat-screen TV, bed linen, towels, and a private bathroom. Suites feature air conditioning, a private entrance, and a flat-screen TV with streaming services. Some suites offer one bed, two beds, or three beds.

Location Highlights

Balam Playa - 15Th Ave is in the Centro district of Playa del Carmen, 200 metres from ADO International Bus Station, and 500 metres from Playa del Carmen Maritime Terminal. Nearby landmarks include Museo Frida Kahlo Playa Del Carmen (1 km), Los Fundadores Park (0.5 km), and Zona Arqueologica Playa del Carmen (0.5 km).

Hotel Services

This 5-star hotel provides a 24-hour front desk and a concierge service. Free WiFi is available throughout the property.

Airport Proximity

The nearest airport is Cozumel International Airport, located 20 km from Balam Playa - 15Th Ave. Playa del Carmen Airport is 34 km away.

Points of interest

Points of interest near the accommodation include Galeria de Arte 5ta Avenida (0.5 km), La Sirena's Fine Mexican Handcrafts (0.5 km), Quinta Alegria Shopping Mall (1 km), Kool Beach Club (1 km), and Mamita's Beach Club (1 km).

“This hotel aims for a blend of urban convenience and family comfort, placing guests in the heart of Playa del Carmen with a rooftop pool that catches the sun. The location, close to transport hubs and the beach, is undeniably a plus, though reports of maintenance issues give pause. While the concierge and family-friendly options are appealing, potential guests should weigh the convenience against the reported inconsistencies.”
Hotel logo
Isabella MooreSenior Editorial Director at Petfriendlyhotels
View all

Select your room type

Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
Queen Suite
2 persons
220 sq. feet 
1 Double bed
Shower
Deluxe King Suite
2 persons
270 sq. feet 
1 King-size bed
Shower
King Suite Pool View
2 persons
270 sq. feet 
1 King-size bed
Pool view
Shower
Family Suite
2 persons
325 sq. feet 
2 Double beds
Shower
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and room availability calendar

Check availability and rates for your selected dates!

Facilities

Enjoy premium amenities for a relaxing stay with your pet

General

  • Non-smoking rooms
  • Wi-Fi
  • Car park
  • Off-site car park
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Key access

Services

  • Housekeeping
  • Car hire
  • Tours/Ticket assistance

Spa & Leisure

  • Rooftop pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Shallow end

Room features

  • Air conditioning
  • Soundproofed rooms
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
Show more

Balam Playa - 15Th Ave Hotel Location

Avenida 15 Norte Entre Calle 2 Y Avenida Juarez, Playa del Carmen, Mexico, 77710
Map view
Avenida 15 Norte Entre Calle 2 Y Avenida Juarez, Playa del Carmen, Mexico, 77710
Nearby
5ta Avenida
Galeria de Arte 5ta Avenida
1000 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
1200 ft
Spa Centre
Ferry Cozumel
1400 ft
Night club
Club 01
1900 ft
Restaurants
Romeo Trattoria Pizzeria
700 ft
Calle 4 Nte 150 Between 10 and 15 Avenida
Mercatto Italian Cuisine
500 ft
Av. 10 Nte con Calle 2 Col. Centro The Fives Downtown Hotel
Carboncitos
1200 ft
4th Street Between 5th and 10th Avenues
El Tigre
600 ft
Av. 10 Nte con Calle 2 Col. Centro Inside The Fives Downtown Hotel
Manne's Biergarten
600 ft
Calle 4 Norte
Mexican Experience Playa Del Carmen
800 ft
Avenida 20 Between 2 And 4 Centro
Pez Vela
900 ft
3 Calle Quinta Avenida
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Zona Arqueologica Playa del Carmen
10-minute walk
Mayan ruins offering a glimpse into ancient history, positioned near downtown Playa del Carmen, with guided tours available.
Los Fundadores Park
9-minute walk
A beautiful park featuring sculptures and a beach area, great for relaxation and local events throughout the year.
Galeria de Arte 5ta Avenida
4-minute walk
Art gallery showcasing local artists, ideal for art enthusiasts, with rotating exhibits and shop options for unique souvenirs.
Museo Frida Kahlo Playa Del Carmen
14-minute walk
Museum dedicated to the life and work of Frida Kahlo, featuring engaging exhibits about her art and cultural influence.
Beach Day at Playa Mamitas
14-minute walk
Popular beach known for its vibrant atmosphere, offering sunbeds, beach clubs, and water sports rentals nearby for thrill-seekers.
Wellness at Yaan Wellness Energy Spa
5-minute drive
Spa providing various wellness treatments and yoga sessions, perfect for relaxation after a busy day of exploration.
Cenote Adventure
10-minute drive
Explore natural cenotes with swimming and snorkeling opportunities, a short ride away from the hotel for an eco-friendly experience.
Mercatto Italian Cuisine
2-minute walk
Italian eatery with a cozy atmosphere, famous for its fresh pasta and stone-baked pizzas. Reservations recommended on weekends.
Carboncitos
5-minute walk
Local Mexican cuisine with a casual vibe, great for families. Known for its tacos and flavorful salsas; vegetarian options available.
El Tigre
2-minute walk
Vibrant cantina featuring traditional recipes and a lively ambiance, perfect for casual dining. Offers gluten-free menu options.
Coco Bongo
14-minute walk
Famous nightlife venue known for spectacular shows and live performances, perfect for couples looking for thrilling entertainment.
Club 01
7-minute walk
Chic nightclub featuring live DJ sets and dance floors, great for fun nights out. Events for all ages held on specific weekends.
3D Museum of Wonders
14-minute walk
Interactive art museum with 3D art installations, family-friendly ambiance perfect for immersive photo opportunities.
Getting around
City Centre
Playa del Carmen8 min  ·  2000 ft
Airports
Aeropuerto de Playa del Carmen (PCM)8 min  ·  2000 ft
Cozumel (CZM)51 min  ·  20.8 mi
Looking for exclusive early booking discounts?
Unlock special rates for your next adventure with your pet today!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in for free.
Breakfast
The hotel Balam Playa - 15Th Ave provides visitors with a free full breakfast. 
Pets
Pets are allowed on request.
Number of rooms:
20

Reviews and Ratings

Feedback about Balam Playa - 15Th Ave Hotel from previous guests about their experience.
Review score
Based on 417 verified reviews
5.3/10
Guest rating
40%
Recommend
Breakfast
4.4/10
Cleanliness
6.5/10
Comfort
6.4/10
Facilities
6.0/10
Free Wi-Fi
6.6/10
Location
8.1/10
Paid Wi-Fi
6.1/10
Staff
6.4/10
Value for money
6.6/10
Pros
Comfortable bed
Rooftop pool
Close location
Cons
Hard mattress
Dirty towels
Loud music
Guest reviews
based on 1000 reviews
6.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Balam Playa - 15Th Ave
How far is Balam Playa - 15Th Ave from the beach?
Balam Playa - 15Th Ave is located 300 meters from Playa del Carmen Beach.
What are the check-in and check-out times at Balam Playa - 15Th Ave?
Check-in at Balam Playa - 15Th Ave is at 15:00, and check-out is by 12:00.
Which airport is closest to Balam Playa - 15Th Ave?
Cozumel International Airport is located 34 km from Balam Playa - 15Th Ave.
Is Wi-Fi available at Balam Playa - 15Th Ave?
Free Wi-Fi is available throughout Balam Playa - 15Th Ave.
What room amenities can guests expect at Balam Playa - 15Th Ave?
Rooms at Balam Playa - 15Th Ave include a flat-screen TV, a wardrobe, and a private bathroom with free toiletries.
What are some dining options available near Balam Playa - 15Th Ave?
Nearby restaurants include Taqueria Gomez, Fives Rooftop, and Romeo Trattoria Pizzeria, all located within 300 meters.
Does Balam Playa - 15Th Ave have a swimming pool?
Yes, Balam Playa - 15Th Ave features a rooftop swimming pool.
What services does the front desk at Balam Playa - 15Th Ave provide?
The front desk at Balam Playa - 15Th Ave operates 24 hours and offers concierge services.
What attractions are close to Balam Playa - 15Th Ave?
Popular attractions near Balam Playa - 15Th Ave include ADO International Bus Station (200 meters) and Playa del Carmen Maritime Terminal (500 meters).
Does Balam Playa - 15Th Ave serve breakfast?
A continental breakfast is available at Balam Playa - 15Th Ave.

Next best alternative

Consider them for your next trip.
Check-in
24May2026Select date
Check-out
25May2026Select date
Rooms and Guests2 Guests, 1 Room