Candlewood Suites-West Springfield By Ihg, West Springfield
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Key details
About the Hotel
572 Riverdale Street,
West Springfield,
Massachusetts,
United States,
01089,
Massachusetts
-
Near the Connecticut River
Great
8.1
8.3
/10
3.8
4.0
/5
Loved by Candlewood Suites-West Springfield By Ihg guests
Comfortable beds
Clean rooms
Friendly staff
Kitchenette facilities
Heated pool
"We liked the fact that it had a kitchen."
Dixanne from United States
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"The pool, with accompanying hot tub, was the best part about this hotel."
cecesimms from United States
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"The hospitality was great and we were impressed with the 24/7 coffee station along with the grab and go items in the store."
Roselyn from United States
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Candlewood Suites-West Springfield By Ihg - Extended-stay hotel with indoor pool, kitchenettes, and business amenities
Located just two miles from the MassMutual Center, this 2-star West Springfield hotel features 71 air-conditioned suites with fully-equipped kitchens including refrigerators, ovens, and dishwashers. Each suite at Candlewood offers a separate living area with a sofa bed, DVD player, and coffee maker. The property maintains a 24-hour fitness center with aerobic and cardio equipment, an indoor heated pool, and a whirlpool. The Candlewood Cupboard provides quick snacks and frozen dinners, while an outdoor gazebo with grills is available for guest use. Business travelers have access to a 24-hour business center, complimentary newspapers, and free Wi-Fi throughout. The hotel sits near major attractions including Six Flags New England, the Basketball Hall of Fame, MGM Casino, and the Eastern States Expo, which hosts the annual Big E festival and numerous trade shows. Candlewood Suites-West Springfield is situated 15.5 miles from Bradley International Airport.
Pros
On-site laundry facilities and complimentary parking
Outdoor gazebo with grilling stations
Pet-friendly accommodation allowing dogs up to 150 pounds
24-hour access to business center and fitness facilities
Cons
No airport shuttle service available
No on-site restaurant
“While the rooms meet basic IHG expectations, inconsistencies in service mar the experience, most notably with confusing elevator access. In my opinion, better staff training and clearer signage could vastly improve guest satisfaction; sadly, as it stands, I wouldn't choose to return.”
Isabella MooreSenior Editorial Director at Petfriendlyhotels
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Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
Studio Suite Two Double Beds
2 persons
500 sq. feet
2 Double beds
Coffee machine
Bathtub
room details
Studio Queen Suite
2 persons
500 sq. feet
1 King-size bed
Coffee machine
Bathtub
room details
Queen Suite Roll Shower Disability Access
2 persons
500 sq. feet
1 King-size bed
Coffee machine
Bathtub
room details
Queen Studio Disability Access
2 persons
500 sq. feet
1 King-size bed
Coffee machine
Bathtub
room details
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Facilities
Enjoy premium amenities for a relaxing stay with your pet
Facilities:
Great
8.2/10Review score
General
No smoking on site
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Hiking
Golf course
Services
Laundry
Dry cleaning
Shops/Commercial services
Dining
Snack bar
Picnic area/ Tables
Business
Business centre
Fax/Photocopying
Children
Cots
Board games
Spa & Leisure
Indoor swimming pool
Casino
BBQ facilities
Leisure/ TV room
Jacuzzi
Room features
Air conditioning
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
CD player
AM/FM alarm clock
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Candlewood Suites-West Springfield By Ihg Location
572 Riverdale Street,
West Springfield,
Massachusetts,
United States,
01089,
Massachusetts
Map view
572 Riverdale Street,
West Springfield,
Massachusetts,
United States,
01089,
Massachusetts
City landmarks
Museum
Springfield Museums
2.3
mi
Landmark
West Springfield 15
2300 ft
Landmark
Q Pin 2's
2300 ft
Landmark
Saint George Greek Orthodox Church
2400 ft
Museum
Basketball Hall of Fame
2.8
mi
Landmark
Spanish Apostolate All Souls Church
3100 ft
Landmark
Iglesia Bautista Sinai
3200 ft
Church
all souls church
3200 ft
Landmark
Kingdom Hall of Jehovahs Witnesses
3300 ft
Landmark
Spanish Christian Church
3800 ft
Landmark
Dr Seuss National Memorial Sculpture Garden
2.4
mi
Landmark
West Springfield Covenant Community Church
4000 ft
Landmark
Mother of Sorrows Monastery
4100 ft
Theatre
Majestic Theater
1.0
mi
Church
Church of the Good Shepherd
5000 ft
Landmark
Saint Thomas Aquinas Church
1.0
mi
Landmark
Alpha and Omega Ministry Church
1.0
mi
Landmark
Day House
1.1
mi
Park
Van Horn Park
1.7
mi
Landmark
First Church
1.1
mi
Landmark
Josiah Day House Museum
1.1
mi
Church
First Congregational Church
1.1
mi
Landmark
Eastern States Exposition Center
2.1
mi
Landmark
Town Recreation
1.1
mi
Public Building
west Springfield town hall
1.1
mi
Park
North Riverfront Park
1.4
mi
Landmark
French Congregational Church
1.2
mi
Landmark
Pinnacle Raceway
1.2
mi
Landmark
Harvest Assembly of God Church
1.3
mi
Amusement Park
Calhoun Park
2.2
mi
Nearby
Mother of Sorrows Monastery
1900 ft
Restaurants
Wendy's
1000 ft
644 Riverdale St
Crazy Seafood
2800 ft
847 Riverdale St
Olive Garden
3600 ft
919 Riverdale St
KFC
3900 ft
931 Riverdale Street
Explore West Springfield
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Springfield Museums
10 minutes' drive
A collection of museums featuring art, history, and science exhibits. Home to the Dr. Seuss Museum, with family-friendly features and special events.
Basketball Hall of Fame
10 minutes' drive
An interactive tribute to basketball, showcasing legends. Offers guided tours and is ideal for sports enthusiasts and families alike.
Dr Seuss National Memorial Sculpture Garden
7 minutes' drive
A whimsical outdoor space featuring sculptures of popular Dr. Seuss characters. Perfect for a stroll and photography.
Watershops Pond
30 minutes walking
A scenic spot for picnics and leisurely walks. Ideal for families and solo travelers seeking some tranquility in nature.
Eastern States Exposition Center
10 minutes' drive
Hosts various local events and fairs throughout the year. Check the schedule for seasonal fun and food festivals.
Crazy Seafood
11 minutes' walk
A casual dining option specializing in fresh seafood. Offers a variety of dishes, including their popular shrimp platter.
Olive Garden
14 minutes' walk
Italian-American dining with a warm atmosphere. Famous for its unlimited breadsticks and hearty pasta dishes.
Majestic Theater
20 minutes' walk
A historic venue showcasing live performances, including musicals and concerts. Check the calendar for upcoming shows.
West Springfield 15
10 minutes' walk
A local movie theater featuring the latest films. Family-friendly environment with comfortable seating and snack options.
Getting around
City Centre
West Springfield21 min
·
1.1
mi
Airports
Bradley International Airport (BDL)35 min
·
14.3
mi
Hartford, CT (HFD)74 min
·
30.6
mi
Bus
Bus stop3 min
·
700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Children & extra beds
There are no cots provided in a room.
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Number of floors:
5
Number of rooms:
71
Former name
candlewood suites-west springfield, an ihg hotel
Reviews and Ratings
Feedback about Candlewood Suites-West Springfield By Ihg from previous guests about their experience.
Review score
Based on 197 verified reviews
8.1/10
Great
76%
Recommend
Breakfast
8.7/10
Cleanliness
8.5/10
Comfort
8.7/10
Facilities
8.2/10
Free Wi-Fi
7.5/10
Location
8.6/10
Paid Wi-Fi
7.5/10
Staff
8.7/10
Value for money
8.4/10
Pros
Accommodating staff
Studio suite
Kitchen equipment
Indoor pool
Cons
Pet fee
Poor TV reception
Musty smell
Guest reviews
based on 212 reviews
8.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Candlewood Suites-West Springfield By Ihg
What is the check-in and check-out time at Candlewood Suites-West Springfield By Ihg?
Check-in is at 15:00 and check-out is by 11:00.
What are the nearby attractions to Candlewood Suites-West Springfield By Ihg?
Nearby attractions include Eastern States Expo (5 km), Six Flags New England (8 km), and the Basketball Hall of Fame (6 km).
What amenities does Candlewood Suites-West Springfield By Ihg offer for fitness enthusiasts?
The hotel features a 24-hour fitness center, indoor swimming pool, and a hot tub.
What dining options are available at Candlewood Suites-West Springfield By Ihg?
The hotel includes a snack bar and the Candlewood Cupboard, which offers quick snacks and frozen dinners.
Does Candlewood Suites-West Springfield By Ihg offer airport transportation?
The hotel is located 20 km from Bradley International Airport.
What unique features are present in the guest rooms at Candlewood Suites-West Springfield By Ihg?
Guest rooms include a kitchenette, flat-screen TV, air conditioning, and a seating area.
Are pets allowed at Candlewood Suites-West Springfield By Ihg?
Pets are allowed on request, with charges applicable.
What services does Candlewood Suites-West Springfield By Ihg provide for business travelers?
The hotel features a 24-hour business center and free Wi-Fi.
What recreational activities can guests enjoy at Candlewood Suites-West Springfield By Ihg?
Guests can enjoy hiking, swimming in the indoor pool, and relaxing in the whirlpool.
How far is Candlewood Suites-West Springfield By Ihg from the city center?
The hotel is located approximately 5 km from downtown Springfield.
What check-in features are available at Candlewood Suites-West Springfield By Ihg?
The hotel offers express check-in and check-out services.