What is the check-in and check-out policy at Canopy By Hilton Cancun La Isla?
Check-in is at 15:00 and check-out is by 12:00.
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Canopy By Hilton Cancun La Isla, Cancun
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Key details
About the Hotel
Boulevard Kukulcan S N Km. 12.5,, Cancun,
- Steps from the beach
Great
8.4
8.6
4.5
Just-Right Rooms
Canopy By Hilton Cancun La Isla provides air-conditioned rooms with a seating area, a flat-screen TV with satellite channels, a safety deposit box, and a private bathroom that includes free toiletries and a hairdryer. Rooms also feature free Wi-Fi, a 55-inch HDTV, murals from local artists, and Canopy beds. Room options include quadruple rooms with 2 beds, and double rooms with 1 bed. Select rooms have sea views. Additional amenities in all rooms include ironing facilities, tea and coffee facilities, a mini-bar, a dressing area, a trouser press, soundproofed rooms, and garden furniture. A Canopy Break Fast bag is available.
Dining Options
Guests at Canopy By Hilton Cancun La Isla can find a restaurant serving American, Caribbean, and Mexican cuisine. Azulinda Cafe & Bar features a bar/lounge. The hotel offers a café with artisanal breakfasts made with fresh, local ingredients. A selection of drinks, beverages, and light appetizers are available in an informal setting.
Leisure and Entertainment
Canopy By Hilton Cancun La Isla features an outdoor swimming pool and a fitness center. A hot tub and sun terrace are available. Guests can enjoy a casino, a shared lounge, and a garden. The hotel provides access to a rooftop fitness center and an outdoor pool.
Location and Access
Canopy By Hilton Cancun La Isla is located in Zona Hotelera, near La Isla Shopping Village, trendy stores with prestigious brands, and international specialty restaurants. The hotel overlooks the Nichupté Lagoon and the Caribbean Sea. Landmarks nearby include Museo de Arte Popular Mexicano (1 km), La Madonna (0.5 km), and Yamil Lu'um Archeological Site (0.5 km).
Hotel Services
Canopy By Hilton Cancun La Isla provides room service, an ATM, and tour organization. A 24-hour front desk is available, where staff speaks English, Spanish, and French. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. The hotel has 3 meeting rooms. Guests enjoy late check-out where available. The hotel offers concierge services and gift shops/newsstands. A book meeting space is available for up to 35 people. Complimentary wireless Internet access is included.
“This hotel sits in Cancun's newest retail hub, putting exclusive shopping and dining right outside the door. I noticed that the rooftop bar's soft-shell crab tacos get rave reviews. Late check-out and complimentary bikes add flexibility, while local art and lagoon views provide distinctive character.”
Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
- Premium King Room Lake View High Floor2 persons33 sq. feet1 King-size bedLake viewAir conditioningHeatingroom details
- Premium Queen Room Two Queen Beds Sunset View2 persons33 sq. feet2 King Size BedstrueAir conditioningHeatingroom details
- Premium Queen Room Two Queen Beds Sunrise View2 persons33 sq. feet2 King Size BedstrueAir conditioningCoffee machineroom details
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Price and room availability calendar
Check availability and rates for your selected dates!
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Check-in/ Check-out
Facilities
Enjoy premium amenities for a relaxing stay with your pet
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Coffee shop
- Fireplace
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Paid shuttle service
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Cots
- Board games
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Beach umbrellas
- Sun loungers
- Entertainment
- Sun terrace
- Spa & wellness centre
- Solarium
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Canopy By Hilton Cancun La Isla, guests can relish the flavors of the Yucatán with an enticing range of dining experiences. Featuring a mix of American, Caribbean, and Mexican cuisines, the onsite venues offer something for every palate amid inviting atmospheres perfect for families or casual gatherings.
Azulinda Cafe & Bar
American, Caribbean, Mexican
Ambiance
Family-friendly, modern setting
Key Offerings
Enjoy artisanal breakfasts, all-day dining options including vegetarian, vegan, and gluten-free selections, and a relaxed bar/lounge experience.
Reservation
Not needed
7:00 AM - 10:00 PM, daily
Wander Rooftop
American, Caribbean, Mexican
Ambiance
Informal, laid-back rooftop space
Key Offerings
Indulge in brunch, lunch, and dinner with a focus on local flavors, complemented by refreshing drinks and light appetizers.
Reservation
Not needed
Brunch, Lunch, Dinner, Cocktail hour; hours may vary
Canopy By Hilton Cancun La Isla Location
Boulevard Kukulcan S N Km. 12.5,, Cancun,
Explore Cancun
Local Delights Near Canopy By Hilton Cancun La Isla
La Isla Shopping Village
5 minutes walking
A vibrant shopping destination with boutiques, dining, and waterfront amenities offering a variety of unique experiences.
Interactive Aquarium
5 minutes walking
An engaging aquarium featuring marine exhibits, interactive experiences, and the chance to swim with dolphins.
Museo Sensorial del Tequila
15 minutes walking
A unique tequila museum where visitors can learn about tequila production and enjoy tastings for an immersive experience.
Cancun Wax Museum
5 minutes walking
Home to lifelike wax figures of celebrities and historical figures, offering fun photo opportunities for visitors of all ages.
Water Sports at Playa Marlin
14 minutes walking
Thrilling water sports options including snorkeling and jet skiing at Playa Marlin, accessible with rentals nearby.
Yoga at arte Garden
3 minutes walking
Peaceful yoga events held in arte Garden, providing relaxation amidst nature, perfect for stress relief and wellness.
Pepe's Pier
3 minutes walking
Seafood haven with a casual atmosphere, famous for its fresh catch dishes and oceanfront views. Reservations not required.
Santos Mariscos
4 minutes walking
A lively spot specializing in seafood, known for its delicious tacos and casual vibe, suitable for families.
Coco Bongo
5 minutes driving
Famous for its spectacular live shows, blending music, acrobatics, and entertainment. Family-friendly and fun for all.
BeachWalk Restaurant
4 minutes walking
Charming beachside eatery with live music, offering relaxed dining and vibrant nightlife vibes, perfect for evening fun.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of US$31 per person per day.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are allowed on request.
Number of floors:
7
Number of rooms:
180
Reviews and Ratings
Feedback about Canopy By Hilton Cancun La Isla from previous guests about their experience.
Pros
Helpful staff
Rooftop bar
Sunset view
Shopping access
Cons
Room not ready
Deposit issues
Cleaning issues
Guest reviewsShow more reviews
FAQs
About Canopy By Hilton Cancun La Isla
How far is Canopy By Hilton Cancun La Isla from Cancun International Airport?
The hotel is 18 km from Cancun International Airport, which is approximately a 27-minute drive.
What dining options are available at Canopy By Hilton Cancun La Isla?
The hotel features two restaurants that serve American, Caribbean, and Mexican cuisine.
What popular attractions are near Canopy By Hilton Cancun La Isla?
Nearby attractions include La Isla Shopping Mall (0.5 km), El Rey Beach (0.5 km), and El Rey Archaeological Zone (4 km).
What amenities are available in the rooms at Canopy By Hilton Cancun La Isla?
Rooms feature air conditioning, a seating area, a flat-screen TV, a safety deposit box, and a private bathroom with free toiletries.
Is there a pool at Canopy By Hilton Cancun La Isla?
The hotel has an outdoor swimming pool located on the rooftop.
Does Canopy By Hilton Cancun La Isla provide internet access?
Free Wi-Fi is available in all rooms of the hotel.
What fitness facilities are offered at Canopy By Hilton Cancun La Isla?
Guests have access to a fitness centre and can enjoy recreational activities such as bike rentals and bike tours.
What services does Canopy By Hilton Cancun La Isla offer for business travelers?
The hotel includes a business centre and meeting rooms available for events.
Are there any notable dining options nearby Canopy By Hilton Cancun La Isla?
Nearby restaurants include La 3a Ronda Cancun, KAI, Cambalache Cancun, and Santos Mariscos, all located within 0.5 km.
What wellness services does Canopy By Hilton Cancun La Isla offer?
Guests can enjoy spa services, including full body massages, head massages, and access to a hot tub.
Is parking available at Canopy By Hilton Cancun La Isla?
Free private parking is available on-site without reservation.
What languages are spoken by the staff at Canopy By Hilton Cancun La Isla?
The staff speaks English, Spanish, and French.
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