"The stately enormous, beautiful room of high aristocratic quality."
Ting from United States
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"The hotel is beautiful, and choc full of history and amazing art."
Eddie from United Kingdom
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"Great decor and service. I will add that they have a great cook because the food is delicious."
Adam Gąsiorek from Poland
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"Architecture beautiful, decor superb, staff brilliant, our room was spacious"
David from United Kingdom
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"This hotel certainly lives up to its name Absolutely beautiful in a great location!"
frankriverelvis3 from United Kingdom
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Rooms and Furnishings
The Grand Hotel offers air-conditioned rooms with antique furniture and modern amenities. Each room includes a desk, kettle, fridge, minibar, safe, flat-screen TV, and a private bathroom with a shower. Some rooms overlook the Main Market Square, while others face quieter rooftops. Soundproof windows block street noise. The building itself dates back to the Middle Ages, with high ceilings and period details.
Dining Options
The Grand Signature Restaurant serves Polish and European cuisine. Breakfast includes a buffet with cold cuts, cheeses, pastries, and hot options like scrambled eggs and pancakes. Guests can also dine at the Grand Café or Piano Restaurant. The bar offers wine, champagne, and snacks. Special diet menus are available on request. However, the evening set menu (soup, pasta, dessert) has received mixed reviews, with some guests finding it below five-star standards.
Leisure and Wellness
The hotel has a fitness centre with Peloton bikes and Technogym equipment. Guests can play billiards or rent bicycles to explore the city. On-site spa services include massages (back, foot, full body), body treatments, facials, sauna, manicure, and pedicure. Other activities include walking tours, themed dinner nights, and temporary art galleries. A games room and happy hour are also available.
Location and Transport
The Grand Hotel is 200 metres from Krakow's Main Market Square and a short walk to Wawel Royal Castle, Cloth Hall, and St. Florian's Gate. The Historical Museum of Krakow is nearby. John Paul II International Airport is 15 km away. The hotel offers an airport shuttle (complimentary) and car hire. Krakow Central Railway Station is within walking distance, with tram and bus stops nearby.
Services and Amenities
The 24-hour front desk provides concierge service, currency exchange, and luggage storage. Room service is available. Other services include laundry, dry cleaning, and express check-in/check-out. The hotel has meeting and banquet facilities, a business centre, and fax/photocopying. Pets are welcome with pet bowls and baskets. Family rooms and accessible rooms for disabled guests are offered. Bicycle rental and shuttle service are also available.
“This hotel makes a striking impression with its lavish, historic decor and truly exceptional breakfast spread. Its position is unbeatable for exploring Krakow on foot, and the staff's attentive service, noted particularly for a wedding, adds a deeply personal touch. The spacious, comfortable rooms and superb restaurant dining round out a very accomplished stay.”
Isabella MooreSenior Editorial Director at Petfriendlyhotels
Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
Single Room
2 persons
14 sq. feet
1 Single bed
Air conditioning
Bathtub
room details
Executive Suite
2 persons
45 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Deluxe Apartment
2 persons
55 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
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Check-in/ Check-out
Facilities
Enjoy premium amenities for a relaxing stay with your pet
Facilities: Great
8.2/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Hiking
Cycling
Billiard tables
Guest Parking
Electric kettle
Services
Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's menu
Game room
Spa & Leisure
Sauna
Pedicure
Manicure
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Make up services
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Grand Hotel offers an array of delightful dining venues, each showcasing a rich tapestry of culinary influences, from traditional Polish flavors to international favorites. Indulge in the comforts of home-baked treats or savor the elegance of Fine Dining, all within exquisite settings that invite relaxation and enjoyment.
Grand Signature Resto & Cafe
Polish, International
Ambiance
Traditional atmosphere with a warm and inviting decor, perfect for casual dining or high tea.
Key Offerings
A variety of meal options catering to vegetarian, vegan, gluten-free, and dairy-free diets, alongside exquisite desserts and a curated cocktail selection.
Reservation
Recommended
Open for dinner, high tea, and cocktail hour; specific hours vary.
Grand Café
Café
Ambiance
Cozy and intimate, featuring the inviting aroma of coffee and freshly baked cakes.
Key Offerings
Indulge in original cakes paired with aromatic coffee, creating a perfect spot for a leisurely treat at any time of day.
Reservation
Not needed
Hours vary; primarily open during the day for high tea and casual visits.
Mirror Hall
Continental, Polish
Ambiance
A stunning dining area under a Secessionist stained-glass roof, blending elegance with traditional styles.
Key Offerings
Enjoy classic continental dishes and beloved Polish favorites in an unforgettable setting, ideal for enchanting dinners.
Reservation
Recommended
Open for dinner; hours may vary.
Vienna Café
Café, Dessert
Ambiance
Charming and inviting, perfect for a sweet indulgence.
Key Offerings
Specializing in rose ice cream and tempting tortes, this café is a haven for dessert lovers and a quaint retreat.
Reservation
Not needed
Hours vary; primarily open for light meals and desserts.
Piano Restaurant
Fine Dining
Ambiance
Intimate Empire-style décor in shades of crimson and gold, offering a romantic dining experience.
Key Offerings
Exquisite European cuisine that highlights both traditional flavors and modern presentations, perfect for special occasions.
Reservation
Recommended
Open for dinner; hours vary.
Café Bar Strauss
Bar
Ambiance
Sophisticated club atmosphere, ideal for relaxation and leisure.
Key Offerings
Exquisite drink selections, fine cigars, and a collection of daily newspapers create a perfect spot for unwinding.
Reservation
Not needed
Open throughout the day; hours may vary.
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Location
Slawkowska, 5/7, Krakow, 31014,
Explore Krakow
Explore Krakow
Top Attractions
Activities
Dining
Entertainment
St. Mary's Basilica
3 minutes' walk
Gothic architecture, famous for its stunning altarpiece and hourly trumpet signal. A Krakow icon located in the Main Square.
The Cloth Hall
4 minutes' walk
Historic market hall, known for local crafts and souvenirs. A must-visit for shopping in the heart of the city.
Wawel Royal Castle
16 minutes' walk
Once the residence of Polish kings, featuring beautiful gardens and impressive exhibitions. A UNESCO World Heritage site.
Planty Park
9 minutes' walk
A scenic park surrounding the Old Town, ideal for leisurely strolls and picnics. Offers restful green spaces.
Vistula Boulevards
11 minutes' walk
Scenic pathways along the river, perfect for walking, cycling, or enjoying a boat ride, ideal for casual or thrilling explorations.
Botanic Garden of the Jagiellonian University
18 minutes' walk
A tranquil escape offering beautiful flora. Perfect for relaxation amidst nature, with no admission fee on Wednesdays.
Grand Signature Restaurant
1 minute' walk
Elegant dining with Polish cuisine and international dishes. Notable for its exquisite tasting menu and wine selection.
Morskie Oko
2 minutes' walk
Authentic Polish fare specializing in seafood dishes. Warm atmosphere and great for family gatherings.
Pasta Bar
1 minute' walk
Casual eatery known for fresh pasta and quick service. Ideal for a laid-back meal or a snack on-the-go.
Harris Piano Jazz Bar
15 minutes' walk
Charming venue offering live jazz music. Perfect for a laid-back night out with a cozy atmosphere and signature cocktails.
Teatr im. Juliusza Słowackiego
15 minutes' walk
Beautiful theater showcasing plays and performances. A cultural highlight with a stunning architectural backdrop.
Getting around
<br />
City Centre
Krakow 8 min · 2000 ft
Airports
John Paul II International Krakow-Balice (KRK) 25 min · 10.1 mi
Katowice (KTW) 157 min · 64.9 mi
Train
Kraków Main Station 11 min · 3000 ft
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site (reservation might be needed) at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of PLN 110 per person per day.
Pets
Pets are allowed on request.
Languages
English, German, Portuguese, Polish, Russian
Number of rooms:
65
Reviews and Ratings
Feedback about Grand Hotel from previous guests about their experience.
Review score
Based on 493 verified reviews
8.2 /10
Great
79 %
Recommend
Breakfast
7.9/10
Cleanliness
8.8/10
Comfort
8.9/10
Facilities
8.2/10
Free WiFi
8.6/10
Location
9.7/10
Paid Wi-Fi
5.5/10
Staff
8.9/10
Value for money
8.2/10
Pros
Historic character
Central location
Professional staff
Cons
Worn furnishings
Noisy rooms
Impractical bathrooms
Guest reviews
based on 827 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Grand Hotel
What is the check-in and check-out policy at Grand Hotel?
Check-in is available from 16:00, and check-out is by 12:00.
What are the nearby attractions to Grand Hotel?
Nearby attractions include the Main Market Square (0.3 km), Wawel Royal Castle (1 km), and St. Florian's Gate (1 km).
Is parking available at Grand Hotel?
Private parking is available on-site for 180 PLN per day, with prior reservation required.
What dining options are available at Grand Hotel?
The hotel features on-site dining at the Grand Signature Restaurant, the Piano Restaurant, and the Vienna Café.
What amenities are provided in the rooms at Grand Hotel?
Rooms are equipped with air conditioning, a flat-screen TV, a minibar, a safety deposit box, and a kettle.
Is breakfast included at Grand Hotel?
Breakfast is available for an additional charge of 110 PLN, offering buffet, continental, and Full English/Irish options.
Does Grand Hotel have a fitness center?
The hotel includes a 24-hour fitness center for guests to use.
What languages are spoken by the staff at Grand Hotel?
Staff at the hotel speak multiple languages to accommodate international guests.
How far is Grand Hotel from John Paul II International Kraków-Balice Airport?
The hotel is located 15 km from John Paul II International Kraków-Balice Airport.
What type of hotel is Grand Hotel?
This is a luxurious 5-star hotel situated in the heart of Old Town, ideal for both leisure and business travelers.
Are there recreational activities available at Grand Hotel?
Guests can enjoy activities such as billiards, cycling, and walking tours.
What notable features does Grand Hotel offer?
The hotel features elegant event spaces, a well-known bar, and exclusive classic music concerts held in the Mirror Hall.
Are there facilities for business events at Grand Hotel?
The hotel provides meeting rooms and conference facilities suitable for business events.