Highland Manor Inn, Townsend

Rooms types include Standard Queen, Deluxe King, and King with Balcony. Each room has cable TV, a microwave, a refrigerator, a desk, and an en suite bathroom with a hairdryer. Some rooms feature a fireplace, a whirlpool tub, or a balcony with mountain views. Rooms are cleaned daily and have comfortable beds. The hotel uses physical keys.

A continental breakfast is included, served from 8:00 AM. It offers bagels, muffins, bread for toasting, cereal, hard-boiled eggs, coffee, and juice. Pastries and muffins are homemade. Some guests noted early closures on Sundays. A vending machine is available on site. A pancake house and other restaurants are across the street.

The outdoor pool has sun loungers, umbrellas, and a shallow end. A children's playground, BBQ facilities, picnic area, and sun terrace are on the grounds. Inside, board games and a shared lounge with TV are available. Townsend centre offers bicycle hires, fishing, and horseback riding services.

The inn is a 4-minute drive to the west entrance of Great Smoky Mountains National Park. It is opposite the Little River Railroad Museum and 3 km from the Great Smoky Mountains Heritage Center. Cades Cove, Pigeon Forge, and Gatlinburg are nearby. Free parking is provided.

Services include daily housekeeping, concierge, express check-in/check-out, and private check-in/check-out. Free WiFi is available throughout. A business centre with fax/photocopying, meeting and banquet facilities are available. The hotel has family rooms, accessible parking, CCTV in common areas, and smoke alarms.