What is the check-in and check-out policy at Hotel Casa Cuenca?
Check-in is at 15:00 and check-out is by 12:00.
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Hotel Casa Cuenca, Mexico City
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Key details
About the Hotel
4 Cuernavaca, Mexico City, 06140,
- Close to Chapultepec Park
Perfect
9.0
9.3
4.0
Rooms at Hotel Casa Cuenca
All rooms at Hotel Casa Cuenca include air conditioning and a flat-screen TV. Select rooms also feature a seating area. The rooms provide bed linen. The double room includes a safe deposit box. The double room offers bathrobes. The private bathroom has a bath, shower, hairdryer and free toiletries. The air-conditioned double room is comprised of a flat-screen TV with streaming services. The units in the hotel are equipped with a kettle.
Location in Condesa District
Hotel Casa Cuenca is located in Condesa, featuring many amazing themed restaurants, sidewalk cafes and pretty bars. Landmarks nearby include Mercado Roma (1 km), Parque Mexico (1 km), Monumento a los Ninos Heroes (1 km), The Angel of Independence (1 km), Zoologico de Chapultepec (2 km), Estela de Luz (1 km), Parque Espana (0.5 km), Museum of Modern Art (1 km) and Fuente de Cibeles (0.5 km).
Nearby Attractions
The Angel of Independence is set 2 km from Hotel Casa Cuenca. The National Museum of Anthropology is around 3 km away.
Hotel Services
Hotel Casa Cuenca features concierge services and free WiFi throughout the property. Staff are always on hand and speak German, English, Spanish and French at the reception.
Airport Proximity
Benito Juarez International Airport is 13 km from Hotel Casa Cuenca.
“The hotel's minimalist design, enhanced by organic materials, creates a warm atmosphere, while the colorful bathrooms feature high-quality products. I think the location strikes a great balance, providing quietude yet placing you close to shops and dining. However, some guests have noted noise issues in the presidential suite due to its location above the restaurant.”
Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
- Double Room2 persons18 sq. feet1 King-size bedAir conditioningShowerroom details
- Deluxe Room2 persons21 sq. feet1 King-size bedAir conditioningShowerroom details
- Junior Suite Terrace2 persons21 sq. feet1 King-size bed and 1 Sofa bedAir conditioningShowerroom details
Show all rooms
Price and room availability calendar
Check availability and rates for your selected dates!
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Check-in/ Check-out
Facilities
Enjoy premium amenities for a relaxing stay with your pet
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Pets allowed
- 24-hour security
- Fire extinguishers
Guest Parking
- Electric kettle
Services
- Housekeeping
- Laundry
Dining
- Restaurant
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Hotel Casa Cuenca Location
4 Cuernavaca, Mexico City, 06140,
Explore Mexico City
Explore Cuernavaca's Delights
Museo Historico Judio y del Holocausto "Tuvie Maizel"
5 minutes' walk
Museum dedicated to Jewish history and the Holocaust, offering deep insights and educational exhibits.
Fuente de Cibeles
6 minutes' walk
Stunning fountain inspired by the original in Madrid, perfect for photos and a peaceful stroll in the surrounding area.
Chapultepec Castle
19 minutes' walk
Historic castle with beautiful views and rich history, showcasing royal artifacts and surrounding gardens.
Bosque de Chapultepec
25 minutes walking
Vast park featuring lakes, museums, and gardens, ideal for leisurely walks or picnics amid nature.
Hiking at Chapultepec Park
25 minutes walking
Hiking trails within Chapultepec Park, suitable for all levels, surrounded by beautiful landscapes.
Yoga Sessions
5 minutes' walk
Local yoga studios offering classes for relaxation and wellness, with beautiful settings and certified instructors.
Vivo Cafe
1 minute' walk
Relaxed cafe serving delicious coffee and light meals with a cozy atmosphere, perfect for breakfast or a snack.
El Pescadito
5 minutes' walk
A casual eatery specializing in fresh seafood, featuring vibrant flavors and affordable dishes.
Foro Shakespeare
10 minutes' walk
Intimate theater showcasing local plays and performances, offering a creative atmosphere for all ages.
Zona Rosa
13 minutes' walk
Lively area known for its vibrant nightlife, restaurants, and shops, suitable for evenings out with family or friends.
Getting around
<br />
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 11:00-12:00
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Portuguese
Number of rooms:
10
Reviews and Ratings
Feedback about Hotel Casa Cuenca from previous guests about their experience.
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Pros
Comfortable beds
Perfect location
Delicious breakfasts
Cons
Low water pressure
Noisy from street
No elevator
Guest reviewsbased on 245 reviews
Emily from Canada
Couple
Deluxe Room
4 nights in November 2025
|
Reviewed: January 20, 2026
9/10
excellent boutique experience
quiet room fresh juices delicious food
i enjoyed the quiet room. breakfast included fresh juices and dishes. dinner at the restaurant was amazing and the chef chatted with us.
0 Helpful
Lee from United Kingdom
Single
double room
5 nights in October 2025
|
Reviewed: January 04, 2026
6/10
filtered water excellent service unprofessional manager late response
the location was good. i walked to places in the area. the front desk service was excellent. the staff provided a cake for a birthday. they provided filtered water and refilled it daily.
the room was okay but something happened at the end of my trip. i left something in the room. the manager found it and promised he will mail it. then they stopped responding. i think it's an unprofessional way to manage a hotel.
0 Helpful
Avery from Canada
Couple
Deluxe Room
3 nights in November 2025
|
Reviewed: December 24, 2025
8.5/10
Stylish Condesa Stay
avocado toast mexican design helpful staff
The staff helped arrange a tour. During the stay, recommendations flowed freely. Breakfast was included. I especially liked the avocado toast. The hotel's modern mexican design stood out.
The room felt quite dark. It impacted the overall experience. More lighting would greatly improve the ambiance.
Dining
9/10
Breakfast included avocado toast. The staff catered to dietary needs, a pleasant touch. The restaurant offered a quality dining experience. It was a highlight.
Rooms
8/10
The beautiful room was well appointed. It had generous storage, good lighting and outlets for charging. The modern mexican design added to the appeal.
0 Helpful
|
Dominic from United Kingdom
Couple
Double Room
3 nights in November 2025
|
Reviewed: December 21, 2025
9/10
boutique hotel experience
clean bathrooms nice amenities
the double room was beautiful. it included nice amenities and a spacious design. the outside courtyard and restaurant area were also well decorated. i found the bathrooms clean and well kept.
The hotel service did not quite reach the 9+ rating standard. A group was noisy in the courtyard late at night. the staff apologized but offered no compensation for the disturbance. i hope they address such issues to ensure customer satisfaction.
Service
9/10
the team provided helpful recommendations and was warm! they addressed my needs with care. i found them to be attentive. the staff added a personal touch.
0 Helpful
|
Mason from Canada
Couple
Deluxe Room
4 nights in November 2025
|
Reviewed: December 05, 2025
6/10
noise at night hallway party
the Staff was friendly SO friendly. breakfast was also acceptable, nothing lovely.
I do regret the noise at night. Other guests were loud. it was VERY irritating when they partied in the hallways after midnight. I think management should have handled this better.
0 Helpful
Show more reviews
FAQs
About Hotel Casa Cuenca
How far is Benito Juarez International Airport from Hotel Casa Cuenca?
The hotel is 13 km from Benito Juarez International Airport.
What amenities are available in the rooms at Hotel Casa Cuenca?
Rooms include air conditioning, a flat-screen TV, a kettle, and free toiletries.
Is Wi-Fi available at Hotel Casa Cuenca?
Free Wi-Fi is offered throughout the property.
What popular attractions are near Hotel Casa Cuenca?
Nearby attractions include The Angel of Independence (2 km), Chapultepec Castle (2 km), and National Museum of Anthropology (3 km).
Does Hotel Casa Cuenca have an on-site restaurant?
The hotel features an on-site restaurant for guests.
What languages do the staff at Hotel Casa Cuenca speak?
The staff speaks German, English, Spanish, and French.
Are there any dining options within walking distance of Hotel Casa Cuenca?
Dining options nearby include Condesa DF Restaurante (0.5 km), Restaurante Cedron (0.5 km), and El Pescadito (0.5 km).
What type of property is Hotel Casa Cuenca?
Hotel Casa Cuenca is a non-smoking hotel located in the Condesa district of Mexico City.
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