What is the check-in and check-out policy at Mandarin Oriental, Santiago?
Check-in is from 15:00 and check-out is by 12:00.
Mandarin Oriental, Santiago, Santiago
Key details
About the Hotel
Avenida Kennedy North 4601, Santiago, 756-0994,
- Near Selva Viva
Perfect
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9.2
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Rooms
Mandarin Oriental, Santiago features 310 rooms with views of the city and the Andes Mountains. The rooms include polished wood, modern carpet, and neutral color hues. Bathrooms feature marble vanities and walk-in showers. Suites include a master bedroom, a living room with a dining table, and a bathroom with a bathtub, walk-in shower, and dressing area. The Panoramic Suite, on the 19th floor, features high ceilings, a kitchenette, and measures 100 m². Club room guests get exclusive Club Lounge access with breakfast, afternoon tea, and evening cocktails.
Dining
Senso is a classic Italian restaurant with original Italian cuisine and homemade pasta. It features indoor and alfresco seating. Matsuri offers Nikkei cuisine with dishes from chef Juan Ozaki. The Atrium Lobby Lounge provides light meals, coffee, and cocktails with views of the gardens and swimming pool. The Pool Bar serves signature cocktails. A Sunday buffet is available at Senso. Breakfast is served from 7 AM to 10:30 AM, lunch from 1 PM to 4 PM, and dinner from 6 PM to 10:30 PM.
Leisure
Mandarin Oriental, Santiago includes gardens, and a lagoon-style swimming pool with a waterfall. AKO Wellness & Spa offers treatments blending modern knowledge with Mapuche techniques. The Fitness Centre features Technogym equipment and is open 24 hours. Guests can request yoga mats and light weights for in-room fitness. The pool is open from 10 AM to 7 PM. Garden hours are from 9:30 AM to 6:30 PM.
Location
Mandarin Oriental, Santiago is located in the residential district of Las Condes, near shopping malls and golf clubs. Santiago Airport (SCL) is 25 km away, a 20-minute car ride. Downtown Santiago is 8 km away, a 15-minute car ride. Nearby attractions include KidZania Santiago (1 km), the Fashion Museum Foundation (0.5 km), and Sky Costanera (3 km). The hotel is near Araucano Park and Padel Cerro Colorado Padel Tennis.
Services
The hotel offers venues for weddings and business meetings, with catering services for events. The Grand Ballroom offers access to the gardens. Aysén room features direct access to the gardens. High-speed Wi-Fi is available, along with audio-visual equipment. The Club Lounge offers personalized service and culinary choices for Club room guests. The hotel offers a personalized tour of Santiago from the executive circle transfer service.
“What stands out is the promise of lush gardens alongside the city's largest pool, plus a Club Lounge that whispers exclusivity. The dining, particularly the Nikkei and Italian options, seems genuinely destination-worthy; however, some experiences appear inconsistent. It's a property with clear potential that, with attention, could easily deliver on its promises.”
Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
- Panoramic Suite2 persons1520 sq. feet1 King-size bedBathtubroom details
- Two-Bedroom Suite2 persons1735 sq. feet2 Single beds or 1 Queen-size bedBathtubroom details
- Executive Room Queen2 persons560 sq. feet2 King Size BedsAir conditioningHeatingroom details
Show all rooms
Price and room availability calendar
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Check-in/ Check-out
Facilities
Enjoy premium amenities for a relaxing stay with your pet
General
- No smoking on site
- Paid Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Golf course
Guest Parking
- Public parking is possible on site for free.
Services
- Paid airport shuttle
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Outdoor dining area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
Spa & Leisure
- Seasonal outdoor pool
- Sun terrace
- Garden area
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Mandarin Oriental, Santiago, guests can indulge in an array of delightful dining experiences, ranging from the comforting embrace of Italian classics to the vibrant fusion of Japanese and Peruvian cuisine. Each venue offers a unique atmosphere, perfect for any occasion-whether it's a family gathering or a romantic dinner for two.
Senso
Italian fine dining
Ambiance
An inviting and family-friendly setting that exudes traditional warmth, perfect for both lively brunches and intimate dinners.
Key Offerings
Senso treats diners to original Italian cuisine, featuring handmade pastas and sumptuous sauces, ideal for relishing cherished family recipes or creating new memories over flavorful dishes.
Reservation
Recommended.
Open for breakfast, brunch, lunch, and dinner.
Matsuri
Japanese-Peruvian fusion
Ambiance
A modern and romantic atmosphere, making it an enchanting spot for evening dining with a taste of sophistication.
Key Offerings
Matsuri presents a delightful blend of Japanese and Peruvian flavors, showcasing creative sushi and innovative dishes that reflect a harmonious culinary dialogue between two cultures.
Reservation
Recommended.
Open for dinner.
Location
Avenida Kennedy North 4601, Santiago, 756-0994,
Explore Santiago
Explore Santiago
Araucano Park
9 minutes' walk
A lively park featuring walking trails, playgrounds, and a diverse range of flora and fauna, perfect for families and nature lovers.
Bicentenario Park
30 minutes walking
A large beautiful park with stunning landscapes, ideal for relaxation, jogging, and enjoying picnics alongside the water.
Sky Costanera
10 minutes' drive
The tallest building in Latin America offering breathtaking panoramic views of Santiago from its observation deck.
Mall Parque Arauco
13 minutes' walk
A major shopping destination featuring numerous shops, cinemas, and dining options, perfect for an afternoon out.
KidZania Santiago
13 minutes' walk
An interactive children's theme park where kids can enjoy role-playing various professions in a fun educational setting.
Gran Torre Santiago
10 minutes' drive
An exhilarating experience for thrill-seekers with stunning city views from the observation deck of South America's tallest building.
Catae Restaurant Spa
5 minutes' walk
A wellness escape offering relaxing treatments perfect for rejuvenation after a busy day in the city.
Matsuri
2 minutes' walk
A cozy Japanese restaurant specializing in fresh sushi, ramen, and other traditional dishes, suitable for casual dining.
Restaurant Aquarium
4 minutes' walk
An innovative seafood restaurant offering an extensive menu with a vibrant atmosphere and stunning decor.
Shinsei
5 minutes' walk
A modern Asian fusion restaurant known for its creative dishes and stylish setting, ideal for a romantic dinner.
Paseo de las Esculturas
15 minutes walking
An outdoor art gallery showcasing contemporary sculptures, perfect for family-friendly outings or leisurely strolls.
Club de Golf Los Leones
15 minutes' walk
An upscale golf club offering scenic views and a professional atmosphere, ideal for networking or business meetings.
Rooftop Drinks
20 minutes' walk
Trendy bars with stunning skyline views, perfect for evening cocktails and unwinding after a long day.
Getting around
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Unlock special rates for your next adventure with your pet today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel at .
Breakfast
The hotel offers a full breakfast at the price of US$28.31 per person per day.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, Spanish, Portuguese
Year renovated:
2010
Number of floors:
24
Number of rooms:
308
Former name
Santiago Hotel
Reviews and Ratings
Feedback about Mandarin Oriental, Santiago from previous guests about their experience.
Pros
Spacious rooms
City views
Excellent staff
Nice breakfast
Cons
Slow service
Costly tours
Delayed luggage
Guest reviewsShow more reviews
FAQs
About Mandarin Oriental, Santiago
How far is Mandarin Oriental, Santiago from the nearest shopping mall?
The hotel is located 0.5 km from Parque Arauco Shopping Mall.
What dining options are available at Mandarin Oriental, Santiago?
Guests can enjoy dining at Matsuri for Nikkei cuisine and Senso for Italian cuisine.
Does Mandarin Oriental, Santiago offer a swimming pool?
The hotel features a lagoon-style outdoor swimming pool with a waterfall.
Is parking available at Mandarin Oriental, Santiago?
Free private parking is available on-site without the need for a reservation.
What type of amenities do the rooms at Mandarin Oriental, Santiago have?
Rooms are equipped with a LED TV, spacious seating area, and marble bathrooms with spa amenities.
Does Mandarin Oriental, Santiago offer business facilities?
The hotel has a business center available for corporate travelers.
How far is Mandarin Oriental, Santiago from the nearest metro station?
Manquehue Metro Station is located 2 km from the hotel.
What other nearby attractions are found close to Mandarin Oriental, Santiago?
Nearby attractions include Araucano Park and Cousiño Macul Vineyard.
What breakfast options are offered at Mandarin Oriental, Santiago?
Breakfast is available for an additional charge of 40 USD.
Are there any recreational activities available at Mandarin Oriental, Santiago?
The hotel offers facilities such as bicycle rentals and access to a golf course.
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