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From58US$ /night
Check-in
10Mar2026Select date
Check-out
11Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Heidenkampsweg 34, Hamburg, Germany, 20097
-
Near the harbour
Very good
7.5
/10

Novum Hotel Ambassador - A 3-star Hamburg hotel with conference facilities and seasonal dining in Hammerbrook

Located in Hamburg's central Hammerbrook district, Novum Hotel Ambassador houses 119 rooms spanning 19-72.2 ft^2 with sound-insulated walls, minibars, and milk glass-walled bathrooms. The Focus Restaurant serves seasonal German and international cuisine with a complete lunch buffet, while the Lux Bar features live piano music. Business travelers have access to a 3875-square-foot conference center accommodating up to 240 people, alongside a 24-hour business center. The property includes a fitness center, sauna, indoor pool, and solarium. Guest amenities encompass complimentary WiFi throughout, a TV lounge, and tour assistance services. A complimentary breakfast buffet is served from 6:30 AM to 10:00 AM on weekdays. The Berliner Tor metro and train stations provide direct connections to Landungsbrücken, the TV tower, and Hamburg's fish market.

Pros

Multilingual staff provides currency exchange and valet cleaning services

Located in an alternative neighborhood with skate shops, boutiques, bars, and cafés

Situated within 2-2 miles of major landmarks including HafenCity, Town Hall, and Elbphilharmonie

Four restaurants within 0.5 miles: Safran, Jawa Restaurant, Brot & broetchen, and Betriebssportcasino

Cons

Breakfast service limited to weekdays

Most tourist attractions require public transport or 2-2 miles walking distance

“I found this property's location to be a real asset, placing guests near key transport links and Hamburg's attractions. The on-site amenities, including diverse dining options and leisure facilities, seem geared toward both business and leisure travelers. While some staffing issues were reported, the proactive approach during emergencies stands out. It's a solid choice for those seeking convenience and a range of services.”
Hotel logo
Isabella MooreSenior Editorial Director at Petfriendlyhotels
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Select your room type

Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
Twin Room
2 persons
205 sq. feet 
2 Single beds
Shower
Heating
Economy Single Room
1 person
130 sq. feet 
1 Single bed
Shower
Heating
Standard Double Room
2 persons
240 sq. feet 
1 King-size bed
City view
Shower
Heating
Family Room
4 persons
370 sq. feet 
2 Single beds
Shower
Heating
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Price and room availability calendar

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Facilities

Enjoy premium amenities for a relaxing stay with your pet
Facilities: Very good
7.3/10Review score

General

  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Lift
  • Currency exchange

Sports & Fitness

  • Exercise gym
  • Golf course

Services

  • Room service
  • Laundry

Dining

  • Buffet breakfast

Spa & Leisure

  • Casino

Room features

  • Air conditioning

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Novum Hotel Ambassador Location

Heidenkampsweg 34, Hamburg, Germany, 20097
Map view
Heidenkampsweg 34, Hamburg, Germany, 20097
Nearby
Nordkanalstrasse 51
Mindways
1800 ft
Restaurants
Fraulein Fritz
3000 ft
Lindenstr. 21
Cafe Mila
2800 ft
Alexanderstr. 33
Pic-A-Deli
3200 ft
Hammerbrookstr. 92
Lades
3800 ft
Steindamm 70
Casa Mira
4100 ft
Lange Reihe 1-5
Kabul-Afghanische Spezialitaten
3900 ft
Steindamm 53
Back-Lava
4000 ft
Steindamm 62
OZ Urfa
4200 ft
Steindamm 43
Explore Hamburg
Local Experiences Near Novum Hotel Ambassador
Top Attractions
Activities
Dining
Entertainment
Museum of Art and Crafts Hamburg
Museum of Art and Crafts Hamburg
16 minutes' walk
Art and crafts collections showcasing works from the Middle Ages to modern times, with unique temporary exhibitions.
Miniatur Wunderland
Miniatur Wunderland
30 minutes' walk
The world's largest model railway and miniature airport, featuring stunning detailed craftsmanship and interactive elements.
Internationales Maritimes Museum Hamburg
Internationales Maritimes Museum Hamburg
35 minutes walking
A comprehensive maritime museum displaying historic ships, models, and marine art amid stunning waterfront views.
Elbphilharmonie Hamburg
Elbphilharmonie Hamburg
35 minutes walking
Iconic concert hall featuring exceptional acoustic experiences and a rooftop plaza with panoramic views of the harbor.
Mindways
Mindways
7 minutes' walk
A thrilling escape room experience for teamwork and problem-solving amidst immersive settings. Reservations recommended.
Hammer Park
25 minutes walking
A tranquil park perfect for leisurely strolls, picnics, and enjoying nature, ideal for relaxing moments away from the city.
CHOCOVERSUM Chocolate Museum
CHOCOVERSUM Chocolate Museum
25 minutes walking
An interactive chocolate experience where guests learn about production and can create their own chocolate treat.
Café Mila
11 minutes' walk
A cozy café offering fresh, local ingredients, with brunch specialties and delightful pastries in a laid-back atmosphere.
Fraulein Fritz
Fraulein Fritz
11 minutes' walk
German cuisine with a twist in a rustic setting featuring hearty dishes like schnitzel and a variety of local beers.
Casa Mira
Casa Mira
15 minutes' walk
Known for its Italian fare, Casa Mira offers fresh pasta and pizza in a family-friendly environment. Reservations are recommended.
Elbphilharmonie Plaza
35 minutes walking
Live performances in a world-renowned venue, hosting concerts with breathtaking views and stunning architecture.
Jazz Cafe
10 minutes' drive
A lively spot showcasing local jazz talent, perfect for music lovers looking to enjoy great live performances.
Comedy Club
12 minutes' drive
Stand-up comedy performances in an intimate setting, offering a mix of local and international comedians suitable for all ages.
Getting around
City Centre
Hamburg28 min  ·  1.4 mi
Airports
Hamburg Airport (HAM)18 min  ·  7.3 mi
Hamburg Finkenwerder Airport (XFW)32 min  ·  13.1 mi
Train
Hamburg Central Bus Station14 min  ·  3700 ft
Underground
Berliner Tor5 min  ·  1400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at EUR 12 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 14 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Polish, Arabic
Year renovated:
2008
Number of floors:
6
Number of rooms:
100
Former name
Quality Hotel

Reviews and Ratings

Feedback about Novum Hotel Ambassador from previous guests about their experience.
Review score
Based on 935 verified reviews
7.2/10
Very good
73%
Recommend
Cleanliness
7.9/10
Comfort
7.5/10
Facilities
7.3/10
Free Wi-Fi
7.9/10
Location
7.8/10
Value for money
8.4/10
Pros
Central location
Clean rooms
Good breakfast
Friendly staff
Comfortable beds
Cons
Noisy neighbors
Slow elevators
Dated furniture
Guest reviews
based on 294 reviews
3.5/5
based on 4556 reviews
7.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Novum Hotel Ambassador
What are the check-in and check-out times at Novum Hotel Ambassador?
Check-in is from 15:00 and check-out is by 12:00.
How far is Novum Hotel Ambassador from Hamburg Airport?
The hotel is located 12 km from Hamburg Airport, approximately a 20-minute drive.
What are the fitness facilities available at Novum Hotel Ambassador?
The hotel features a fitness center, sauna, and an indoor swimming pool.
Is Wi-Fi available at Novum Hotel Ambassador?
Free Wi-Fi is available throughout the hotel.
Are there any nearby dining options from Novum Hotel Ambassador?
Nearby restaurants include Safran, Brot & Broetchen, Jawa Restaurant, and Betriebssportcasino, all within 0.5 km.
What amenities are available in the rooms at Novum Hotel Ambassador?
Rooms are equipped with free Wi-Fi, flat-screen TVs, minibars, and sound-insulated walls.
What on-site dining options are there at Novum Hotel Ambassador?
The hotel features the Focus Restaurant, which serves innovative seasonal German and international dishes.
How far is Novum Hotel Ambassador from the city center of Hamburg?
The hotel is approximately 3 km from the city center.
Is there parking available at Novum Hotel Ambassador?
On-site parking is available for guests.
What business facilities does Novum Hotel Ambassador offer?
The hotel has versatile conference facilities that can accommodate up to 240 people.
What types of entertainment or activities can guests enjoy at Novum Hotel Ambassador?
Guests can enjoy live music entertainment at the Lux Bar and access to a games room.
What type of environment does Novum Hotel Ambassador provide for families?
The hotel is family-friendly and includes amenities like a kid's club.
How can guests get to popular attractions from Novum Hotel Ambassador?
Public transport links including the Berliner Tor metro station are within walking distance, allowing easy access to attractions.

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Check-in
10Mar2026Select date
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Rooms and Guests2 Guests, 1 Room