H15 Palace, A Luxury Collection Hotel, Krakow, Krakow

The hotel offers individually decorated rooms with high-quality furnishings, high ceilings, and marble bathrooms with heated floors. Room types include Classic, Superior, Deluxe, Junior Suite, Suite, and Presidential Suite. All rooms feature a flat-screen TV, air conditioning, and a minibar (water is restocked daily at no charge). Some suites have a balcony overlooking the courtyard or historical frescoes on the ceiling.

On-site dining includes the Bistro (The Hours) and the fine dining restaurant Artesse. Breakfast is a gourmet buffet with a la carte items like eggs Benedict and omelets. The menu features freshly baked bread, pastries, fruits, and made-to-order hot dishes. The Bistro serves lunch and dinner, with small portions at moderate prices. Guests can also order drinks and snacks from the bar or enjoy room service 24/7.

The spa and wellness center includes an indoor swimming pool, hot tub, sauna, steam room, and fitness center with Technogym equipment. Treatments offered include massages (back, foot, full body), body scrubs, facials, and couple's massages. The pool has a jet stream for swimming against the current. Sun loungers, pool towels, and a spa lounge are available. The fitness center has weight racks and cardio machines.

The hotel is a 2-minute walk from the Main Square, 5 minutes from St. Florian's Gate, and a 5-minute walk from Krakow Central Railway Station. St. Mary's Basilica and the Czartoryski Museum (housing Leonardo da Vinci's 'Lady with an Ermine') are nearby. The airport is 17 km away. The hotel offers a paid airport shuttle, car hire, and valet parking. The street is quiet despite the central location.

Services include a 24-hour front desk, concierge, luggage storage, express check-in/check-out, and private check-in/check-out. The concierge arranges tours, restaurant reservations, and airport transfers. Room service is available 24/7. The hotel offers daily housekeeping, turn-down service, laundry, dry cleaning, and ironing. Business services include fax/photocopying and meeting/banquet facilities. The hotel is wheelchair accessible and has family rooms. Pets are allowed with pet baskets and bowls.