What are the check-in and check-out times at H15 Palace, A Luxury Collection Hotel, Krakow?
Check-in is at 15:00 and check-out is by 12:00.
H15 Palace, A Luxury Collection Hotel, Krakow, Krakow
Key details
About the Hotel
Ul. Sw. Jana 15, Krakow, 31-017,
- Next to the Old Town
Perfect
9.4
9.7
4.7
4.6
Rooms
The hotel offers individually decorated rooms with high-quality furnishings, high ceilings, and marble bathrooms with heated floors. Room types include Classic, Superior, Deluxe, Junior Suite, Suite, and Presidential Suite. All rooms feature a flat-screen TV, air conditioning, and a minibar (water is restocked daily at no charge). Some suites have a balcony overlooking the courtyard or historical frescoes on the ceiling.
Dining
On-site dining includes the Bistro (The Hours) and the fine dining restaurant Artesse. Breakfast is a gourmet buffet with a la carte items like eggs Benedict and omelets. The menu features freshly baked bread, pastries, fruits, and made-to-order hot dishes. The Bistro serves lunch and dinner, with small portions at moderate prices. Guests can also order drinks and snacks from the bar or enjoy room service 24/7.
Leisure
The spa and wellness center includes an indoor swimming pool, hot tub, sauna, steam room, and fitness center with Technogym equipment. Treatments offered include massages (back, foot, full body), body scrubs, facials, and couple's massages. The pool has a jet stream for swimming against the current. Sun loungers, pool towels, and a spa lounge are available. The fitness center has weight racks and cardio machines.
Location
The hotel is a 2-minute walk from the Main Square, 5 minutes from St. Florian's Gate, and a 5-minute walk from Krakow Central Railway Station. St. Mary's Basilica and the Czartoryski Museum (housing Leonardo da Vinci's 'Lady with an Ermine') are nearby. The airport is 17 km away. The hotel offers a paid airport shuttle, car hire, and valet parking. The street is quiet despite the central location.
Amenities
Services include a 24-hour front desk, concierge, luggage storage, express check-in/check-out, and private check-in/check-out. The concierge arranges tours, restaurant reservations, and airport transfers. Room service is available 24/7. The hotel offers daily housekeeping, turn-down service, laundry, dry cleaning, and ironing. Business services include fax/photocopying and meeting/banquet facilities. The hotel is wheelchair accessible and has family rooms. Pets are allowed with pet baskets and bowls.
“The hotel's design is a true standout, blending a sense of luxury with a quiet, central location that makes exploring the city effortless. Its spa is a significant draw, offering a welcome respite, and the well-appointed rooms provide a comfortable haven. Breakfast here is particularly noteworthy, consistently impressing with quality and attentive service.”
Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
- Classic King Room2 persons345 sq. feet1 King-size bedroom details
- Classic Twin Guest Room2 persons345 sq. feet2 Single bedsroom details
- Twin Junior Suite2 persons400 sq. feet2 Single bedsroom details
Show all rooms
Price and room availability calendar
Check availability and rates for your selected dates!
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Check-in/ Check-out
Facilities
Enjoy premium amenities for a relaxing stay with your pet
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Hiking
Guest Parking
- Public parking is possible at a location nearby at PLN 150 per day.
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Garden furniture
- Ironing facilities
Show more
Dining Onsite
H15 Palace offers a delightful array of dining experiences that celebrate both international and European cuisine. Guests can indulge in a stylish bistro setting or a refined culinary journey led by accomplished chefs, ensuring a memorable dining experience in the heart of Krakow.
Bistro The Hours
International
Ambiance
A modern, chic bistro that exudes a casual yet refined atmosphere.
Key Offerings
Guests can relish a variety of international dishes during lunch and dinner, complemented by expertly crafted cocktails during the cocktail hour.
Reservation
Recommended.
Open for lunch and dinner; cocktail hour available.
Restauracja Artesse by Juanlu Fernández
European
Ambiance
Elegant dining space that captivates with its contemporary design and intimate atmosphere, perfect for a sophisticated evening.
Key Offerings
The menu showcases European flavors with a creative twist, providing a special dining experience in the evening hours.
Reservation
Recommended.
Open for dinner only.
Location
Ul. Sw. Jana 15, Krakow, 31-017,
Explore Krakow
Explore Krakow
Wawel Royal Castle
25 minutes' walk
A UNESCO World Heritage site, this castle features stunning architecture and rich history, reflected in its royal chambers.
Main Square
8 minutes' walk
The heart of Krakow, this vibrant square offers history, shops, street performances, and the iconic Cloth Hall.
St. Mary's Basilica
8 minutes' walk
Famous for its magnificent altar, this gothic basilica hosts a daily trumpet signal and offers guided tours.
Krakow's Rynek Glowny Central Square
8 minutes' walk
Known for its lively atmosphere, this square is surrounded by restaurants and historic buildings, perfect for a leisurely stroll.
Botanic Garden of the Jagiellonian University
27 minutes' walk
A serene escape with diverse plant species, ideal for leisurely walks and family picnics during spring and summer.
Papugarnia Amazonia
8 minutes' walk
An exotic experience with colorful parrots, where guests can interact with birds and enjoy educational sessions.
Gossip Cafe 2
1 minute' walk
Cozy ambiance offering coffee, desserts, and light meals, perfect for casual hangouts or a quick snack.
Cyrano de Bergerac
2 minutes' walk
Upscale dining featuring French cuisine, renowned for its elegant atmosphere and signature dishes like duck foie gras.
The Mexican
3 minutes' walk
Vibrant spot serving authentic Mexican cuisine and cocktails, known for its festive décor and friendly service.
Bunkier Sztuki Contemporary Art Gallery
13 minutes' walk
A hub for modern creativity featuring rotating exhibitions; ideal for art enthusiasts looking to experience new talent.
Jazz Club
10 minutes' walk
Live music venue showcasing local and international jazz artists, with a relaxed atmosphere perfect for a night out.
Getting around
Looking for exclusive early booking discounts?
Unlock special rates for your next adventure with your pet today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at PLN 150 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of PLN 180.0 per person.
Pets
Pets are allowed on request.
Languages
English, Italian, Polish, Russian, Ukrainian
Number of floors:
4
Number of rooms:
70
Former name
hotel h15 luxury palace - destigo hotels
Reviews and Ratings
Feedback about H15 Palace, A Luxury Collection Hotel, Krakow from previous guests about their experience.
Pros
Palace beauty
Kind staff
Comfortable bedding
Delicious breakfast
Cons
Dark rooms
Hard beds
Inconsistent service
Guest reviewsShow more reviews
FAQs
About H15 Palace, A Luxury Collection Hotel, Krakow
How far is H15 Palace, A Luxury Collection Hotel, Krakow from the nearest airport?
John Paul II International Airport Kraków-Balice is 17 km from the hotel.
What is the proximity of H15 Palace, A Luxury Collection Hotel, Krakow to major attractions?
The hotel is located 0.5 km from St. Florian's Gate and 0.5 km from St. Mary's Basilica.
What amenities are available at H15 Palace, A Luxury Collection Hotel, Krakow?
The hotel features a fitness center, indoor pool, sauna, hot tub, and a restaurant.
Does H15 Palace, A Luxury Collection Hotel, Krakow offer parking options?
Public parking is available nearby for 180 PLN per day without reservation.
Is there an airport shuttle service at H15 Palace, A Luxury Collection Hotel, Krakow?
The hotel offers a paid airport shuttle service for guests.
What dining options are available at H15 Palace, A Luxury Collection Hotel, Krakow?
The hotel features an on-site restaurant offering a buffet breakfast and international cuisine.
Which nearby restaurants can guests visit from H15 Palace, A Luxury Collection Hotel, Krakow?
Nearby restaurants include Morskie Oko (0.5 km), Hard Rock Cafe (0.5 km), and Brasserie Olympique (0.5 km).
What types of room amenities are provided at H15 Palace, A Luxury Collection Hotel, Krakow?
Rooms are equipped with air conditioning, a flat-screen TV, minibar, and private bathroom with shower.
What recreational activities are available at H15 Palace, A Luxury Collection Hotel, Krakow?
Guests can enjoy wellness treatments, bicycle rental, and walking tours.
What languages are spoken by staff at H15 Palace, A Luxury Collection Hotel, Krakow?
Staff speak English and Polish.
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