Sheraton Buenos Aires Hotel & Convention Center, Buenos Aires

The Sheraton Buenos Aires Hotel & Convention Center offers 739 spacious rooms. Each room features satellite TV, a minibar, and large windows that provide panoramic city or river views. Some rooms include access to the Club Lounge, which offers complimentary breakfast and beverages. The beds are comfortable, though the furniture and bathroom fixtures are dated. The hotel is undergoing renovations to update these areas, and some rooms are on floors under construction. Guests can request a renovated room if available.

The hotel has two restaurants. Buono Ristorante serves regional Italian cuisine for dinner. Breakfast is served as a buffet with hot and cold dishes, but can get crowded. The Terrace Bar offers casual dining and drinks in an outdoor setting. There is also a lobby bar, Doce25, for cocktails and light meals. A small coffee bar near the entrance has limited hours. The Club Lounge on the 22nd floor serves breakfast, afternoon snacks, and evening desserts for guests with lounge access.

The hotel has two swimming pools: one heated indoor pool and one outdoor seasonal pool. The indoor pool area is clean and open daily from early morning. The outdoor pool deck needs cleaning, and there is no poolside drink service. The spa includes a sauna, steam room, and offers massages. Guests report that the hot stone massage therapist lacked technique, so consider this before booking. The fitness center is open 24 hours and has Technogym equipment, Peloton bikes, and on-demand personal training. The gym looks toward the outdoor pool.

The hotel is 400 metres from Florida Street and across from Retiro train and subway stations. It is a short walk to Puerto Madero, Recoleta, and the Torre Monumental park. The park across the street is not safe, but Plaza San Martin to the west is fine. The hotel offers car hire and can arrange airport shuttles. Jorge Newbery Domestic Airport is 6.7 km away, and Ezeiza International Airport is 33.7 km away. The downtown airport and main bus station are within walking distance.

The 24-hour front desk can arrange luggage storage, concierge services, and tour desk assistance. The hotel has a business centre with fax/photocopying and meeting/banquet facilities, including a 13,740-square-foot ballroom. Dry cleaning, laundry, and ironing are available. Room service operates 24 hours, and the staff often includes extra treats with orders. The hotel is pet-friendly and provides a bed and bowls for pets. Families can request extra towels or cribs. Key card access and CCTV provide security.