Sheraton Boston Hotel, Boston

The guest rooms feature renovated interiors with spacious windows and a 55-inch flat-screen cable TV. Each room includes a coffee maker and an adjustable desk with one chair. Some rooms offer views of Back Bay and the Charles River. Note that bathrooms vary: some have small step-over bathtubs with cloth shower curtains, while others include roll-in showers. Bathroom design may lack adequate bathroom fans, hooks, and functional sinks. Towels are rough, and some rooms have noisy heating/cooling vents.

On-site dining includes the MARKET for grab-and-go items and SideBar. Due to ongoing renovations, the main restaurant and bar are closed. Room service is available but offers a limited menu, and a $25 fee applies for microwave use. Guests can also access eateries in the connected Prudential Center, which includes Dunkin', CVS, and full-service restaurants.

The hotel has a heated indoor/outdoor saline pool with a retractable roof, open year-round. The rooftop pool area includes sun loungers. The fitness center is open 24/7 with Peloton bikes and Technogym equipment. A full-service spa is on-site for relaxation. Note that the pool may be closed due to maintenance during renovations.

Steps from Copley Square, the hotel is attached to the Prudential Center, providing direct indoor access to shopping and dining. It is 1.5 km from the Museum of Fine Arts and 2.7 km from Boston Common. Public transport is nearby: the Green Line tram (Prudential stop) is inside the mall, and Bus #7 connects to Central Station. The hotel offers a complimentary shuttle to local attractions.

Services include a 24-hour front desk, concierge, currency exchange, and express check-in/check-out. Business facilities include a business center, fax/photocopying, and meeting spaces. Valet parking costs $70 per night, and an electric vehicle charging station is available. The hotel is wheelchair accessible with raised toilets and grab rails. Dry cleaning, ironing, and breakfast in-room are offered. Security features include fire extinguishers, CCTV, and key card access.