Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) Amenities photoHyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) Exterior photoHyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) Exterior photo
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From90US$ /night
Check-in
24May2026Select date
Check-out
25May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

5Ta Avenida Norte Por 12, Playa del Carmen, Mexico, 77710
-
Near the beach
Very good
7.9
7.9
/10
4.1
3.9
/5

Rooms with rooftop pools

Hyatt Centric Playa Del Carmen offers rooms with air conditioning, a mini-bar, and a balcony. Some rooms have city views, pool views, or sea views. Triple rooms, quadruple rooms, and suites are available. Each room includes a private bathroom with a walk-in shower, free toiletries, and a flat-screen TV with streaming services. Suites include hot tubs. Select rooms feature a rooftop pool.

Rooftop Dining

The hotel features dining spaces. Executive Chef Pedro Abascal and the team from CATCH NYC serve authentic Mexican flavors. There are 2 hip restaurants. One features live DJ sets at night. The chef prepares 4 different types of Mexican candies.

Leisure and Activities

Thompson Playa del Carmen has an infinity-edge outdoor pool on the rooftop. Guests can engage in snorkeling and windsurfing. Guests can join Yoga rooftop classes every morning, Tequila or Mezcal tasting. The hotel provides daily bottled water and a faster WiFi connection. There are special happenings every day of the week.

Location on Fifth Avenue

Located on 5th Avenue, Hyatt Centric Playa Del Carmen is near restaurants and shops. Landmarks nearby include Sun Jaguar (0.5 km), Museo Frida Kahlo Playa Del Carmen (0.3 km), and Quinta Alegria Shopping Mall (0.3 km). Guests can walk to taquerias, restaurants, shops, and nightlife. Playa del Carmen's 5th Avenue is lined with restaurants, bars, souvenir shops, boutiques, and entertainment.

Services and Amenities

Thompson Playa del Carmen offers free WiFi throughout the property. The hotel provides a roundtrip airport shuttle and a free grocery shopping service. The hotel includes a gift shop. Safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit. Other features include meeting and event space. The property also has a poolside bar.

“I think this adults-only property distinguishes itself with a dual offering: a vibrant downtown location and a more serene beachfront experience. The rooftop scene is a draw, featuring an infinity pool and curated events. In my opinion, it is a solid choice for travelers seeking both nightlife access and stylish accommodations.”
Hotel logo
Isabella MooreSenior Editorial Director at Petfriendlyhotels
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Select your room type

Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
King Room One King Bed Balcony Downtown House
2 persons
540 sq. feet 
1 King-size bed
Shower
Coffee machine
King Room One King Bed Partial Ocean Front Beach House
2 persons
530 sq. feet 
1 King-size bed
Shower
Coffee machine
Queen Room Two Queen Beds Downtown House
2 persons
520 sq. feet 
2 King Size Beds
Shower
Coffee machine
Queen Room Two Queen Beds Balcony Downtown House
2 persons
550 sq. feet 
2 King Size Beds
Shower
Coffee machine
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Price and room availability calendar

Check availability and rates for your selected dates!

Facilities

Enjoy premium amenities for a relaxing stay with your pet
Facilities: Great
8.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Cycling
  • Yoga class
  • Fishing

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Rooftop pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Leisure/ TV room
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Curtains
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Dining Onsite

Hyatt Centric Playa Del Carmen boasts exquisite dining options that celebrate local flavors and culinary creativity. With two vibrant venues - one perched atop the hotel with stunning views and the other just steps from the beach - guests can indulge in a diverse array of dishes, from Caribbean seafood to classic Tex-Mex.
Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) Restaurant photo

UMI Urban Kitchen

American, Caribbean, Seafood, International
Ambiance
Modern, Romantic rooftop setting with a poolside view
Key Offerings
Signature cocktails and live DJ sets elevate evenings, while a menu featuring vegan, gluten-free, and dairy-free options ensures every palate is catered to.
Reservation
Recommended, especially for evenings with live music.
Daily from 7:00 AM to 10:00 PM.

C-Grill

American, Caribbean, Mexican, Seafood, Grill/BBQ
Ambiance
Family-friendly yet modern, featuring indoor and outdoor seating close to the beach.
Key Offerings
An inviting atmosphere for breakfast, brunch, lunch, and dinner, along with vegetarian, vegan, gluten-free, and kosher options to delight guests with diverse dietary preferences.
Reservation
Not needed, walk-ins welcome.
Open all day for breakfast through dinner.

Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) Location

5Ta Avenida Norte Por 12, Playa del Carmen, Mexico, 77710
Map view
5Ta Avenida Norte Por 12, Playa del Carmen, Mexico, 77710
Nearby
152 Calle Quinta Avenida
Quinta Avenida
600 ft
Mall
Quinta Alegria Shopping Mall
1000 ft
Museum
3D Museum of Wonders
1200 ft
Museum
Museo Frida Kahlo Playa Del Carmen
900 ft
Night club
Coco Bongo
600 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
600 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
900 ft
Beach
Playacar
1400 ft
Aquarium
Aquarium Beach
200 ft
Gallery
Riviera Art Gallery
1200 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
1300 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
1800 ft
Gallery
La Galeria de Playa Art Gallery
1900 ft
Avenida entre 24 y 34 calles 5a
Caminarte
1900 ft
5ta Avenida
Galeria de Arte 5ta Avenida
2000 ft
Shopping Area
Plaza Calle Corazon
200 ft
Night club
Mandala Playa del Carmen
400 ft
Night club
Salon Salsanera
400 ft
Casino
Grand Riviera Casino
1000 ft
Night club
Blue Parrot
600 ft
Shopping Area
Plaza Las Americas
1000 ft
Restaurants
La Caprichoza
100 ft
Avenida 5
Las Camelias
100 ft
5th Avenue between 12 and 14 Streets
El Boticario
100 ft
Calle Corazon y 5ta Av Plaza Calle Corazón
Madre Tierra
300 ft
Quinta Avenida esp. calle 14 Nte
La Panaderia Calle Corazon
0 ft
Restaurant
Blue Lobster
300 ft
12th Street and 5th Avenue
Marea Grill
0 ft
5ta Avenida Entre Calles 12 Y 14
La N 20 Cantina
200 ft
5a. Avenida Norte 12 Norte
Taco City Cafe
100 ft
5th Avenue Between 12st And 14st
Sushi Roll
100 ft
77720
El Oasis
300 ft
Calle 12 Norte
50 Friends
200 ft
5a Avenida y Calle 12 Calle Corazon
Explore Playa del Carmen
Explore the Vibrant Surroundings
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
Quinta Avenida
3 minutes' walk
A bustling street filled with shops, restaurants, and vibrant street art, perfect for strolling and immersing in local culture.
3D Museum of Wonders
3D Museum of Wonders
5 minutes' walk
An interactive art museum featuring amazing 3D murals that provide a fun experience for guests of all ages.
Coco Bongo
Coco Bongo
2 minutes' walk
A legendary nightlife venue known for spectacular shows blending music, dance, and acrobatics, ideal for an unforgettable evening.
Nuestra Senora del Carmen Catholic Church
Nuestra Senora del Carmen Catholic Church
5 minutes' drive
A beautiful church with stunning architecture and a serene atmosphere, offering visitors a peaceful spot to reflect.
Mayan Ruins Tour
15 minutes' drive
Guided tours of nearby ancient Mayan ruins offer insightful historical perspectives for culture enthusiasts and thrill-seekers alike.
Cenote Swim
15 minutes' drive
Swimming in local cenotes provides a unique natural experience; rentals and tours available for easy access.
Yoga Sessions
10 minutes' walk
Various yoga studios nearby offer classes for all levels, perfect for those seeking tranquility and relaxation during their stay.
Sushi Roll
Sushi Roll
1 minute' walk
Casual dining with a sushi bar atmosphere. Specialty rolls and fresh seafood make it a must-visit for sushi lovers.
La Panaderia Calle Corazon
La Panaderia Calle Corazon
1 minute' walk
Charming eatery known for artisan breads and pastries; breakfast favorites include fresh croissants and specialty coffee.
Blue Lobster
Blue Lobster
2 minutes' walk
Elegant seafood dining offering fresh catches and local flavors; a great choice for a fine dining experience.
Club de la Cerveza
5 minutes' walk
A lively bar with a vast selection of local and international beers; often features live music and is great for socializing.
The Roof Top
10 minutes' walk
A rooftop lounge providing stunning views and a relaxed atmosphere, perfect for enjoying cocktails under the stars.
Getting around
City Centre
Playa del Carmen5 min  ·  1400 ft
Airports
Aeropuerto de Playa del Carmen (PCM)18 min  ·  5000 ft
Cozumel (CZM)52 min  ·  21.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-12:00
Guest Parking
Public parking is possible at a location nearby at USD 20 per day.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs US$25 per person per day. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are allowed on request.
Number of floors:
4
Number of rooms:
119
Former name
hyatt centric playa del carmen - new hotel - downtown & beach house (adults only)

Reviews and Ratings

Feedback about Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) from previous guests about their experience.
Review score
Based on 791 verified reviews
8.5/10
Great
80%
Recommend
Cleanliness
8.7/10
Comfort
8.7/10
Facilities
8.3/10
Free Wi-Fi
8.2/10
Location
8.7/10
Staff
7.9/10
Value for money
7.5/10
Pros
Comfortable rooms
Great location
Friendly staff
Cons
Noisy nightclubs
No hotel parking
Guest reviews
based on 364 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)
What time is check-in and check-out at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Check-in is at 15:00 and check-out is by 12:00.
How far is Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) from Cancun International Airport?
The hotel is approximately 45 minutes by car from Cancun International Airport.
What are the nearby attractions to Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Nearby attractions include 5th Avenue (100 m), ADO International Bus Station (700 m), and Playa del Carmen Maritime Terminal (900 m).
Is breakfast provided at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Breakfast is available for an additional charge of 25 USD.
What dining options are available at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
The hotel features three distinct dining options, including a rooftop restaurant serving Caribbean cuisine.
What amenities does Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) offer in its rooms?
Rooms are equipped with air conditioning, a flat-screen TV with cable channels, refrigerator, coffee maker, and complimentary toiletries.
Are pets allowed at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Yes, pets are allowed at the hotel.
What leisure activities can guests enjoy at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Guests can participate in activities such as yoga classes, snorkeling, diving, and bike tours.
How far is the disabled-friendly beach from Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
The disabled-friendly beach is located 0.5 km from the hotel.
Does Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) provide any fitness options?
The hotel features a fitness center and multiple outdoor pools, including a rooftop infinity pool.
What languages do the staff speak at Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
The staff speaks English and Spanish.
What is the distance from Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only) to Quinta Alegria Shopping Mall?
The mall is located approximately 0.5 km from the hotel.
Are there any restaurants within walking distance of Hyatt Centric Playa Del Carmen - Downtown House & Beach House (Adults Only)?
Yes, nearby restaurants include La N 20 Cantina, Bovino's Churrascaria, Blue Lobster, and El Oasis, all located 0.5 km away.

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24May2026Select date
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Rooms and Guests2 Guests, 1 Room