What is the check-in and check-out policy at Candlewood Suites Nyc -Times Square By Ihg?
Check-in is at 15:00 and check-out is by 12:00.
Candlewood Suites Nyc -Times Square By Ihg, New York
Key details
About the Hotel
339 West 39Th Street, New York, 10018,
- Close to Times Square
Great
8.4
3.8
3.2
Candlewood Suites Nyc -Times Square By Ihg - An All-Suite Hotel with Full Kitchens and 24-Hour Fitness Center in Times Square
Located in the heart of Times Square, this 3-star New York City hotel features 188 studio suites across 32 floors. The Candlewood Suites offers fully equipped kitchens with refrigerators, stovetops, microwaves, dishwashers, and complete cookware. Each suite includes a 32-inch flat-screen TV, dedicated workspace with two chairs, and high-speed internet access. The property maintains a 24-hour fitness center equipped with yoga equipment, weights, treadmills, elliptical machines, and stationary bicycles. A 24-hour self-service laundry facility and the Candlewood Cupboard, stocked with snacks and basic toiletries, are available in the main lobby. The hotel sits 0.5 miles from 34th Street-Penn Station and 1 mile from Grand Central, with major theaters, restaurants, and shopping within walking distance.
Pros
Key-card controlled entry system enhances nighttime security
Weekly housekeeping service available for extended stays
On-site ATM and concierge services
Dedicated storage space in fully equipped kitchens
Cons
12.5 miles distance from LaGuardia Airport
Limited front desk staffing during peak hours
“Candlewood Suites Times Square suits extended stays with practical features, including in-room kitchenettes and free guest laundry. I appreciate its focus on value for visitors who want to balance New York exploration with the comforts of home. Its proximity to Times Square makes it a reasonable choice, though the immediate surroundings require awareness.”
Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
- Queen Studio2 persons23 sq. feet1 King-size bedAir conditioningBathtubroom details
- Studio Suite2 persons23 sq. feet1 King-size bedAir conditioningBathtubroom details
- Queen Studio City View2 persons24 sq. feet1 King-size bedCity viewAir conditioningBathtubroom details
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Check-in/ Check-out
Facilities
Enjoy premium amenities for a relaxing stay with your pet
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Lift
- ATM/Cash machine
- Vending machines
Sports & Fitness
- Fitness centre
Guest Parking
- Private parking is possible at a location nearby (reservation might be needed) at USD 75 per day.
Services
- Valet parking
- Laundry
- Dry cleaning
- Shops/Commercial services
Business
- Business centre
- Fax/Photocopying
Children
- Cots
- Board games
Room features
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Location
339 West 39Th Street, New York, 10018,
Explore New York
Explore NYC Near Candlewood Suites
Madame Tussauds New York
7 minutes' walk
Famous wax museum featuring lifelike figures of celebrities and historical figures, great for selfies and family fun.
Times Square
13 minutes' walk
Vibrant commercial hub known for its bright lights, theaters, and bustling atmosphere; a must-see landmark.
Empire State Building
16 minutes' walk
Iconic skyscraper offering panoramic views of the city from its observation deck, great for photography.
Bryant Park
14 minutes' walk
Green oasis in the heart of Midtown, featuring seasonal activities like outdoor movie nights and holiday markets.
New York City Walking Tours
7 minutes' walk
Guided tours available exploring hidden gems and iconic sites; a perfect mix of culture and history.
Yoga Classes at Bryant Park
14 minutes walking
Outdoor yoga sessions offered in the park, ideal for relaxation and rejuvenation amidst the city's hustle.
Thrill-seeking Experience at the Edge
18 minutes' walk
Amazing sky deck with thrilling views. Experience one of the highest outdoor sky decks in the Western Hemisphere.
Shake Shack Theater District
7 minutes' walk
Casual eatery known for its gourmet burgers, crinkle-cut fries, and milkshakes; a local favorite for a quick bite.
Taqueria Diana
2 minutes' walk
Authentic Mexican restaurant known for its vibrant atmosphere and delicious tacos; great for a casual meal.
Aleef Coffee House
1 minute walking
Cozy coffee shop with a vibrant atmosphere offering specialty coffee and light bites; perfect for relaxing.
Broadway Shows
18 minutes walking
World-famous theaters showcasing a variety of musicals and plays; an iconic New York experience not to miss.
Times Square Live Music Venues
13 minutes' walk
Live music venues offer diverse performances ranging from jazz to pop; perfect for a lively night out.
Getting around
Looking for exclusive early booking discounts?
Unlock special rates for your next adventure with your pet today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby (reservation might be needed) at USD 75 per day.
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are allowed on request.
Year renovated:
2009
Number of floors:
32
Number of rooms:
188
Former name
candlewood suites new york city- times square
Reviews and Ratings
Feedback about Candlewood Suites Nyc -Times Square By Ihg from previous guests about their experience.
Show more
Pros
Kitchen facilities
Clean rooms
Friendly staff
Good value
Central location
Cons
Morning noise
Drainage issues
Elevator problems
Guest reviewsbased on 6 reviews
John from United Kingdom
Couple
Queen Studio
4 nights in November 2025
|
Reviewed: February 04, 2026
8.5/10
Convenient and Well-Equipped!
functional hob friendly staff easy walk
the kitchenette was definitely a standout! it includes a sizable fridge, a functional hob, and a microwave that I used often. I also liked that the hotel staff were friendly and always ready to assist. The location is convenient as it's an easy walk to several attractions.
some machines in the laundry room were out of service occasionally.
Service
9/10
The reception area provided complimentary coffee around the clock. some of the staff members were fluent in spanish, a great help to guests who prefer communicating in that language. The service was nice!
Dining
8/10
my room was equipped with a well-stocked kitchen that allowed me to prepare meals. a large water dispenser was available in the reception area, saving on bottled water purchases, i found this helpful.
0 Helpful
|
Elliot from United Kingdom
Business traveller
Queen Studio
3 nights in November 2025
|
Reviewed: December 24, 2025
8.7/10
convenient location and helpful staff
friendly staff comfortable bed spacious room useful kitchenette
the staff was very friendly upon arrival. the bed was particularly comfortable. i appreciated the spacious room, which allowed me to relax and unwind effectively. the kitchenette area was a great bonus, facilitating easy meal preparation.
The elevators experienced occasional delays. This sometimes caused a slight inconvenience when moving between floors.
Service
9/10
the team provided helpful texts before, during, and after my stay, ensuring seamless communication. the staff addressed inquiries promptly and efficiently, reflecting a commitment to guest satisfaction. their attentiveness.
Dining
8/10
hot beverages like coffee and tea were available free of charge. the availability of cooking utensils in the room was perfect who prefer preparing their meals. i found it very useful
Rooms
9/10
The room was very spacious and included a large fridge, a hob, and a microwave. i also found the presence of quality toiletries useful. They enhanced the comfort of my stay. the room had everything i needed.
0 Helpful
|
Douglas from United Kingdom
Single
Studio Suite
4 nights in November 2025
|
Reviewed: December 22, 2025
9/10
ample space included kitchen full refrigerator
My studio suite provided ample space. The location allowed simple access to destinations. I appreciated the included kitchen. It featured a full-sized refrigerator and microwave. It certainly helped keep food COSTS lower.
The elevators did seem slow at times. It made travel to higher floors a patience test.
0 Helpful
Samuel from United Kingdom
Single
Queen Studio
3 nights in November 2025
|
Reviewed: December 20, 2025
9/10
full kitchen short walk great job
The location is great. All sorts of stores and dining places are within a short walk. i really appreciated the room. It had a full kitchen complete with a fridge and a microwave. housekeeping did a great job when i requested cleaning.
the refrigerator barely cooled anything, a slight inconvenience.
0 Helpful
Emerson from United States
Single
Queen Studio
4 nights in November 2025
|
Reviewed: November 24, 2025
9.5/10
Really good Stay Centrally Located
complete kitchen ample storage lemon water pleasant view
The room provided a complete kitchen, equipped with a full-sized refrigerator and a microwave. It was very convenient. i found ample storage space available, which allowed me to unpack and organize my belongings efficiently. the complimentary lemon-infused water in the lobby was a refreshing touch. i appreciated the high-floor room, as it offered a pleasant view.
one elevator was out of service, causing longer wait times.
Service
9/10
The staff members were consistently efficient! and also maintained a pleasant demeanor. i was able to check into my room early, which i found very accommodating and convenient.
Location
10/10
The location allows easy access to various stores, dining options, and attractions within a short walk. It was very accessible. penn station, broadway theaters and times square are within walking distance. This i found very useful.
0 Helpful
|
Harald from Germany
Single
Queen Studio
4 nights in August 2026
|
Reviewed: September 21, 2025
8.5/10
good central stay
helpful staff convenient location
the kitchen has good equipment. the rooms are spacious. the staff was helpful with directions. i extended my stay because the location was close to times square.
the elevator service was slow. there were often long waits for the car. only one elevator was working .
Location
9/10
the hotel is near many stores of all types. the subway is close by at only a few minutes. times square is only a walk of 5 to 10 minutes, what is very good.
Rooms
8/10
the bed was very comfortable. the kitchen includes all needed utensils. a microwave and electric oven are available for cooking. the complimentary mineral water is a nice touch, what i found.
Service
9/10
the staff was lovely and helpful all the time. coffee and laundry are convenient services. the reception provides coffee and tea for free. the water dispenser saves me from needing to buy water daily.
Facilities
8/10
laundry facilities are located in the basement. washers and dryers are available for free use. i need to bring or buy detergent. i got a room on the 12th floor, and the street was very quiet.
0 Helpful
|
Show more reviews
FAQs
About Candlewood Suites Nyc -Times Square By Ihg
Is there Wi-Fi available at Candlewood Suites Nyc -Times Square By Ihg?
Free Wi-Fi is available throughout the property.
What fitness facilities are available at Candlewood Suites Nyc -Times Square By Ihg?
Guests have access to a 24-hour fitness center equipped with modern exercise equipment.
What kitchen amenities do the rooms at Candlewood Suites Nyc -Times Square By Ihg have?
Each suite includes a fully equipped kitchen with a dishwasher, microwave, and cooking utensils.
How far is Candlewood Suites Nyc -Times Square By Ihg from Times Square?
The hotel is just a 5-minute walk from Times Square.
What dining options are located near Candlewood Suites Nyc -Times Square By Ihg?
Nearby dining options include Starbucks, Aleef Coffee House, and Tir na Nog, all within 0.5 km.
Is there a convenience store at Candlewood Suites Nyc -Times Square By Ihg?
The hotel features an on-site convenience store stocked with snacks and beverages.
Where can guests park when staying at Candlewood Suites Nyc -Times Square By Ihg?
Private parking is available nearby for 75 USD per day, and reservation is needed.
What is the nearest public transport station to Candlewood Suites Nyc -Times Square By Ihg?
The 8th Avenue & West 39th Street bus stop is 0.5 km from the hotel.
What type of accommodations does Candlewood Suites Nyc -Times Square By Ihg offer?
The hotel offers all-suite accommodations with kitchen facilities suitable for extended stays.
Are there laundry facilities at Candlewood Suites Nyc -Times Square By Ihg?
Complimentary 24-hour laundry facilities are available for guest use.
What languages do the staff at Candlewood Suites Nyc -Times Square By Ihg speak?
The staff speaks multiple languages, including English.
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