What are the check-in and check-out times at Hotel Palazzo Dal Borgo?
Check-in is from 14:00 and check-out is by 11:00.
Hotel Palazzo Dal Borgo, Florence
Key details
About the Hotel
Via Della Scala 6, Florence, 50123,
- Steps from the Historic Center
Perfect
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Breakfast in Courtyard
Breakfast is served in the courtyard garden among lemon trees and Tuscan terracotta. The breakfast buffet includes pastries, hot food options, and fresh coffee. Hot options such as scrambled eggs and sausages are offered when American guests are present. A gluten-free corner is also available.
Tranquil Medici Palace
Hotel Palazzo Dal Borgo is located in a converted 15th-century Medici palace with a quiet internal courtyard. The property has a cozy bar with original features including vaulted ceilings. Guests can relax in the courtyard garden, decorated with orange trees and Tuscan terra-cotta tiling. Circolo Golf Ugolino and Golf Club Le Pavoniere are nearby.
Location
Located on Via della Scala in Santa Maria Novella, Hotel Palazzo Dal Borgo is near Florence's train station. It is 500 metres from Florence's historic centre, the Ponte Vecchio and Uffizi Gallery. The Cathedral, Uffizi Gallery, and Ponte Vecchio are within walking distance. The hotel provides transport links out to Fiesole.
Amenities
Hotel Palazzo Dal Borgo provides paid garage parking with valet service. The hotel has a courtyard garden where breakfast and drinks are served. The property is pet-friendly, allowing guests to relax with pets in the garden. Rooms include ironing facilities, heating, a sitting area, an electric kettle, and an AM/FM alarm clock.
“Hotel Palazzo Dal Borgo occupies a 15th-century Medici palace in central Florence, a location advantageous for visiting major landmarks. The authentically historic vibe extends to the rooms, some of which, though small, display original frescoes. I appreciate the quiet courtyard-a relaxing space among lemon trees-and the consistently helpful staff, all adding to the hotel's unique character.”
Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
- Double or Twin Room2 persons18 sq. feet1 King-size bedAir conditioningHeatingroom details
- Triple Room2 persons25 sq. feet1 King-size bedAir conditioningHeatingroom details
- Junior Suite2 persons35 sq. feet2 Single bedsAir conditioningHeatingroom details
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Check-in/ Check-out
Facilities
Enjoy premium amenities for a relaxing stay with your pet
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key access
Guest Parking
- No parking available.
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- In-room breakfast
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Live entertainment
- Garden area
- Leisure/ TV room
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Location
Via Della Scala 6, Florence, 50123,
Explore Florence
Explore Florence
Piazza del Duomo
10 minutes' walk
Home to stunning architecture, including the iconic cathedral. A must-see for its intricate façade and art.
Gallerie Degli Uffizi
12 minutes' walk
Famous art museum housing masterpieces by Botticelli and Michelangelo, offering guided tours for in-depth exploration.
Basilica of Santa Maria Novella
1 minute' walk
An architectural gem featuring beautiful frescoes, right next to the hotel, ideal for a quick cultural visit.
Ponte Vecchio
10 minutes' walk
Historic bridge lined with shops, providing stunning views and a glimpse into Florence's medieval past. Perfect for photos.
Visit the Boboli Gardens
30 minutes' walk
Beautifully landscaped gardens offer a serene escape with historical sculptures. Access via a short stroll through the city.
Biking along the Arno River
5 minutes' drive
Bike rentals available to explore scenic routes beside the river, perfect for thrill-seekers and families alike.
Yoga Classes at Yoga Firenze
15 minutes' walk
Relaxing yoga sessions in a tranquil setting. Pre-booking recommended for a restorative experience.
Chianineria Trattoria dall'Oste
5 minutes' walk
Known for its exquisite steaks and warm ambiance, featuring local Tuscan wines to complement your meal.
Osteria Pastella
3 minutes' walk
Charming eatery serving traditional dishes with a modern twist. Reservations recommended for dinner.
Braceria Bisteccheria Ristorante Santa Maria Novella
1 minute' walk
Casual dining experience focused on grilled meats. Popular among locals and visitors for its hearty portions.
Teatro della Pergola
12 minutes' walk
Historic theater offering a range of performances, from concerts to ballet. Check for schedule ahead for events.
Jazz Club Firenze
10 minutes' walk
Vibrant venue showcasing live jazz performances every week. A cozy atmosphere perfect for music lovers.
Getting around
Looking for exclusive early booking discounts?
Unlock special rates for your next adventure with your pet today!
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese, Arabic, Tagalog / Filipino
Number of rooms:
28
Reviews and Ratings
Feedback about Hotel Palazzo Dal Borgo from previous guests about their experience.
Show more
Pros
Helpful staff
Excellent location
Comfortable rooms
Extensive breakfast
Cons
Uncomfortable beds
Night noise
Room maintenance
Coffee mugs
Guest reviewsbased on 695 reviews
rose from united kingdom
Family with children
junior suite
4 nights in November 2025
|
Reviewed: February 11, 2026
7/10
really good location lovely courtyard helpful staff outdated bathroom loose showerhead ceiling cobwebs
The location was really good. It made exploring so simple. i adored the breakfast served in the lovely courtyard. the staff were helpful with directions and suggestions. it created a romantic atmosphere.
the junior suite's bathroom needed some updating. the shower stall had some hard water stains. the shower head was also a bit loose. i found a couple of cobwebs near the ceiling in the second room. that really bothered me.
0 Helpful
Jessica from Australia
Couple
Double or Twin Room
3 nights in November 2025
|
Reviewed: February 07, 2026
7/10
convenient location friendly staff gaudy wallpaper old furniture
the location was very convenient near santa maria novella. i found the breakfast options to be more diverse than typical italian breakfasts. the staff was also friendly and helpful .
the room furnishings featured red wallpaper i found a bit gaudy.
0 Helpful
Naomi from United Kingdom
Family with children
Double or Twin Room
3 nights in November 2025
|
Reviewed: December 18, 2025
9.4/10
charming stay
ideal location helpful staff breakfast courtyard
the location proved ideal for exploring nearby attractions i appreciated the staff's helpfulness the rooms were spacious and well equipped our room had tea and coffee making facilities i also enjoyed breakfast in the courtyard it was very relaxing
the hard pillows were an issue i had trouble getting comfortable
Dining
9/10
the breakfast buffet included a complete assortment of food i liked the option to have breakfast in the courtyard there were many choices available each morning and the coffee was excellent.
Rooms
9/10
the room was a nice size it had a large shower the bathroom was very clean there were soft towels and lots of products the temperature control in the room worked well.
Service
10/10
the staff were very helpful in guiding us about attractions the reception staff booked a taxi for us they were also very cute the staff made dinner reservations for us at a local restaurant.
Facilities
9/10
the hotel provided luggage storage i noticed the communal areas were very clean there was a courtyard for breakfast and early evening drinks i found this to be a relaxing space.
Location
10/10
the hotel is central to all attractions the train station is nearby it is close to the historic center i appreciated being within easy walking distance of major sites .
0 Helpful
|
Parker from United States
Couple
Superior Double Room
4 nights in November 2025
|
Reviewed: December 09, 2025
9.7/10
Really good Stay in a Historical Setting
helpful staff breakfast assortment convenient location
The staff were helpful. They arranged an early breakfast for our day trip. The breakfast included a wide assortment of pastries, fruit, cheese, cereal, juice, and coffee. I found the location very convenient, it was close to the center of the city. The 'Superior' Room was spacious, clean, and comfortable. I appreciated the space it offered.
The room furnishings and the wallpaper were red. I thought the color was too gaudy and really didn't suit my liking.
Location
10/10
The location is near Santa Maria Novella, very convenient for accessing the train station and the city's major attractions. I found this central location made sightseeing very easy and efficient, a BIG plus. It made my travel easier!!!
Dining
9/10
Breakfast was included and was WONDERFUL. I enjoyed the wide variety of options, including pastries, fruit, cheese, and cereal, and i started each day with a good assortment. The coffee and tea selections were also quite satisfying.
Service
10/10
Each staff member was very helpful and friendly. The staff went out of their way to ensure we had the greatest experience and I really liked that. I felt very welcomed!!!
0 Helpful
|
Christina from United States
Single
Junior Suite
3 nights in November 2025
|
Reviewed: November 23, 2025
6/10
mixed feelings about the junior suite
peeling wallpaper outdated room
the location is convenient and close to the station.
I stayed in the junior suite, it differed significantly from the website photos. The room needs updating, specifically the peeling wallpaper in the bedroom and hallway.. it was disappointing.
0 Helpful
Show more reviews
FAQs
About Hotel Palazzo Dal Borgo
How far is Hotel Palazzo Dal Borgo from the nearest train station?
The hotel is a 10-minute walk, approximately 800 m, from Florence Santa Maria Novella Train Station.
What dining options are available near Hotel Palazzo Dal Borgo?
Nearby restaurants include Restaurante Il Latini (0.5 km), Osteria Pastella (0.5 km), and La Cantinetta Wine Bar (0.5 km).
Is there a breakfast option available at Hotel Palazzo Dal Borgo?
The hotel offers a free breakfast buffet consisting of pastries, hot options, and fresh coffee in a quiet courtyard.
What room amenities does Hotel Palazzo Dal Borgo provide?
Rooms feature air conditioning, a flat-screen TV, a mini-fridge-bar, and private bathrooms with toiletries.
Does Hotel Palazzo Dal Borgo allow pets?
Pets are allowed at the hotel.
What main facilities are offered at Hotel Palazzo Dal Borgo?
The hotel includes a bar, lounge area, luggage storage, laundry service, and a 24-hour reception.
Are there any landmark attractions close to Hotel Palazzo Dal Borgo?
The hotel is just 500 m from historical landmarks such as the Ponte Vecchio and Uffizi Gallery.
Is parking available at Hotel Palazzo Dal Borgo?
The hotel offers paid garage parking with valet service.
What unique features does Hotel Palazzo Dal Borgo have?
The hotel is set in a converted 15th-century building with original frescoes and a charming internal courtyard.
Does Hotel Palazzo Dal Borgo offer business services?
The hotel provides business facilities, including express check-in and check-out services.
What languages are spoken by the staff at Hotel Palazzo Dal Borgo?
The staff speaks multiple languages to support international guests.
How far is Hotel Palazzo Dal Borgo from Florence's historical center?
The hotel is located 500 m from Florence's historical center.
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