What is the check-in and check-out policy at The Pontchartrain Hotel?
Guests can check in at 16:00 and check out by 11:00.
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The Pontchartrain Hotel, New Orleans
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Key details
About the Hotel
2031 St. Charles Avenue, New Orleans, 70140,
- Steps from the Garden District
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Pontchartrain Hotel St. Charles Avenue - A historic 1927 Garden District landmark with rooftop views and award-winning dining
Dating back to 1927, this 14-story architectural gem stands along the St. Charles Avenue streetcar line in the Garden District. The 4-star New Orleans hotel features classically appointed rooms with Le Labo toiletries, robes, safes, and modern amenities. Four distinct dining venues include the legendary Bayou Bar - once frequented by Frank Sinatra and Truman Capote, Jack Rose restaurant serving Italian-French-Spanish fusion, the historic Silver Whistle Café, and Hot Tin rooftop bar offering 270-degree views of downtown and the Mississippi River. Live jazz performances occur Tuesday through Saturday at the Bayou Bar. The Pontchartrain Hotel provides complimentary WiFi throughout and guest access to Franco's Gym on Magazine Street. Located minutes from the French Quarter and Central Business District, the property sits adjacent to the St. Charles Avenue streetcar stop connecting to downtown, uptown, and Mid-City districts.
Pros
Historic location along the Mardi Gras parade route with 200-year-old oak trees
Live jazz performances five nights weekly at the Bayou Bar
Preferred access to all four on-site dining venues included in stay
Complimentary welcome glass of sparkling wine at hotel bars
Cons
No on-site fitness center (partner gym located off-property)
Valet parking only at $49 per night plus tax
“The Pontchartrain Hotel has a storied legacy; its rooftop bar, Hot Tin, offers unparalleled city views. This family-friendly hotel in the Garden District features unique, Deep South-inspired decor and live jazz at the Bayou Bar. It's a distinctive place to experience New Orleans.”
Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
- King Room2 persons39 sq. feet1 King-size bedAir conditioningBathtubroom details
- Queen Room Two Queen Beds2 persons47 sq. feet2 King Size BedsAir conditioningHeatingroom details
- Deluxe Suite2 persons65 sq. feet2 Double bedsAir conditioningBathtubroom details
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Price and room availability calendar
Check availability and rates for your selected dates!
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Check-in/ Check-out
Facilities
Enjoy premium amenities for a relaxing stay with your pet
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Luggage storage
- Lift
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
Services
- Valet parking
- Housekeeping
- Laundry
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Live entertainment
- Sun terrace
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
The Pontchartrain Hotel offers a delightful culinary experience that reflects the vibrant spirit of New Orleans. With a focus on Cajun and Creole flavors, guests can explore an array of cozy dining venues, each brimming with authentic charm and delicious offerings.
Jack Rose
Cajun/Creole
Ambiance
Traditional and eclectic, capturing the joyful essence of New Orleans dining.
Key Offerings
Features an array of scrumptious Cajun and Creole dishes, perfect for brunch gatherings and evening indulgences.
Reservation
Recommended
Wednesday to Friday: 5 PM - 10 PM; Saturday: 11 AM - 2 PM and 5 PM - 10 PM; Sunday: 11 AM - 2 PM.
Silver Whistle Cafe
Breakfast fare
Ambiance
Family-friendly and casual, creating a welcoming space for morning gatherings.
Key Offerings
Delight in a hearty breakfast buffet, where traditional favorites meet local specialties, served alongside warm coffee.
Reservation
Not needed
Daily: 7 AM - 11 AM.
Bayou Bar
American and Cajun/Creole
Ambiance
Traditional bar setting, rich with history and casual charm, perfect for unwinding after a day of exploring.
Key Offerings
Offers a selection of iconic cocktails and classic dishes, including the historic connection to famed visitors like Sinatra and Capote.
Reservation
Not needed
Monday to Thursday: 11 AM - 11 PM; Friday and Saturday: 11 AM - 12 AM; Sunday: 11 AM - 11 PM.
The Pontchartrain Hotel Location
2031 St. Charles Avenue, New Orleans, 70140,
Explore New Orleans
Explore New Orleans
The National WWII Museum
16 minutes' walk
A renowned museum showcasing WWII artifacts and personal stories, offering guided tours and special exhibits.
Garden District
15 minutes' walk
Famous for its historic mansions and picturesque streets, ideal for leisurely strolls and photography.
Lafayette Cemetery No.1
13 minutes' walk
One of the oldest cemeteries in New Orleans, known for its distinctive above-ground tombs and historic significance.
Louisiana Children's Museum
20 minutes' walk
An interactive museum perfect for families, with engaging exhibits for children of all ages to learn through play.
Biking near the River
20 minutes' walk
Bike along the scenic Riverwalk, with rentals available; great for thrill-seekers and casual riders alike.
Wellness at The Spa at the Pontchartrain
on-site
Relaxation experience at our spa with massages and rejuvenating treatments, perfect for unwinding after a busy day.
Bayou Bar
1 minute' walk
Casual atmosphere with signature cocktails and classic Louisiana dishes, perfect for a quick bite or leisurely evening.
Houston's
3 minutes' walk
A vibrant dining spot offering American cuisine with a variety of options; great for families and large groups.
Poseidon
1 minute' walk
Seafood-centric restaurant specializing in fresh local catches and creative dishes; ideal for a romantic dinner.
Blue Nile
25 minutes' drive
A beloved venue featuring live music, especially jazz and funk; great for nightlife and experiencing local culture.
The Saenger Theatre
10 minutes' drive
Historic theater hosting numerous performances including Broadway shows and concerts, suitable for all ages.
Getting around
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are allowed on request.
Year renovated:
2008
Number of floors:
12
Number of rooms:
106
Reviews and Ratings
Feedback about The Pontchartrain Hotel from previous guests about their experience.
Pros
Rooftop bar
Friendly staff
Great location
Cons
Outdated shower
Guest reviewsShow more reviews
FAQs
About The Pontchartrain Hotel
What dining options are available at The Pontchartrain Hotel?
On-site dining includes the Silver Whistle Café for breakfast and lunch, Jack Rose for dinner, and the Hot Tin rooftop bar.
What are the room amenities at The Pontchartrain Hotel?
Rooms are equipped with a flat-screen TV, air conditioning, a mini fridge bar, and free toiletries.
What recreational facilities does The Pontchartrain Hotel offer?
Guests can enjoy a fitness center and live music performances at the hotel.
How far is The Pontchartrain Hotel from the New Orleans Convention Center?
The hotel is located 2 km from the New Orleans Convention Center.
Which nearby attractions can be found close to The Pontchartrain Hotel?
Nearby attractions include the French Quarter, National WWII Museum (1 km), and the Garden District.
What breakfast options are available at The Pontchartrain Hotel?
Breakfast is available at an additional charge of 15 USD.
Which nearby restaurants are located within walking distance of The Pontchartrain Hotel?
Nearby restaurants include Bayou Bar, Hot Tin, Nole Restaurant, Buster's Soul Food, and Mr. John's Steakhouse, all within 0.5 km.
What accessibility features are available at The Pontchartrain Hotel?
The hotel offers wheelchair access and ADA-compliant room types for accessibility.
Is Wi-Fi available at The Pontchartrain Hotel?
Free Wi-Fi is available throughout the hotel.
Can business services be utilized at The Pontchartrain Hotel?
The hotel provides a business center and meeting room for business travelers.
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