What are the check-in and check-out times at The Hotel Chester?
Check-in is at 15:00 and check-out is by 11:00.
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The Hotel Chester, Chester
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Key details
About the Hotel
19 Newgate Street,
Chester,
United Kingdom,
CH1 1DE,
Cheshire
- Close to Chester Castle
Perfect
9.1
9.4
3.6
4.7
Loved by The Hotel Chester guests
"The room was amazing; we had a sitting room with a kitchenette, a bathroom with a shower, and a bedroom."
"We stayed in the Flamingo room and made the most of the lovely copper bath."
"The design details, we stayed in the Treehouse...the details are incredible."
Rooms at The Chester
The Hotel Chester has 12 rooms with city views. Every room provides amenities such as free WiFi, a safe, sound-insulated walls, a minibar, a wardrobe, a flat-screen TV, bed linen, towels and a private bathroom. The rooms also feature a kettle, air conditioning, ironing facilities, heating, and a dining table. Studio units include a kitchenette with a toaster, stovetop, and microwave. Apartments provide an electric kettle and a spa bath.
Location and Points nearby
The Hotel Chester is only 2 km from Chester and 5 km from Chester Hawarden. Caldy Valley Nature Park and Stanney Woods reflect the area's natural beauty. Popular points of interest near The Hotel Chester are St John the Baptist's Church (0.3 km), Church of St Peter (0.3 km), River Dee (0.5 km), Chester Castle (0.5 km), Booth Mansion (0.3 km), Cheshire Military Museum (0.5 km), Chester Rows (1 km) and Chester Golf Club (1 km). Albert Dock is 19 miles from The Hotel Chester. The nearest airport, Liverpool John Lennon Airport, is 6 km away.
Services Offered
This 5-star hotel offers a 24-hour front desk and a concierge service. Amenities provided include dry cleaning/laundry services and a fireplace in the lobby. Guests stay connected with free in-room WiFi. The Hotel Chester is managed by a professional host. Luggage storage is available prior to arrival and after departure.
Safety and Security
Safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. The property operates CCTV recording in public areas and corridors for safety and security.
Hotel Policies
The main guest must be over the age of 18. Standard check-out time is by 11 a.m. Small breeds of furry friends are welcome. The Hotel Chester offers packages, including a romance package with candles, red rose petals on the bed, and a luxury box of chocolates. Platinum and Ultimate Romance Packages are available with Moet & Chandon on ice, 300 red roses, and 50 candles. The 300 roses and 50 candles remain the property of Walker & Williams and must stay on the premises.
“The Hotel Chester distinguishes itself with themed rooms like the Safari and Vintage Americana, plus celebratory packages that add luxury touches for special occasions; I think its location in the heart of the city centre certainly recommends it. The staff's attentiveness, from personalized restaurant recommendations to room upgrades, makes a stay here feel distinctly curated, and I was impressed by their dedication. For travelers seeking character and convenience, this property warrants consideration.”
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Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
Guest Room
2 persons
1 King-size bed
Shower
Private pool
room details
Two-Bedroom Apartment
4 persons
2 Single beds
Shower
Private pool
room details
One-Bedroom Apartment
2 persons
1 King-size bed
Garden view
Shower
Private pool
room details
King Room
2 persons
1 King-size bed
room details
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Price and room availability calendar
Check availability and rates for your selected dates!
Facilities
Enjoy premium amenities for a relaxing stay with your pet
General
- No smoking on site
- Free Wi-Fi in public areas
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Smoke detectors
- Fire extinguishers
- Key access
Services
- Pet amenities available
- Housekeeping
- Tours/Ticket assistance
- Welcome drink
Business
- Fax/Photocopying
Spa & Leisure
- Jacuzzi
Room features
- Air conditioning
- Heating
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The Hotel Chester Location
19 Newgate Street,
Chester,
United Kingdom,
CH1 1DE,
Cheshire
Map view
19 Newgate Street,
Chester,
United Kingdom,
CH1 1DE,
Cheshire
City landmarks
Landmark
Walls of Chester
3400 ft
Landmark
Chester Castle
2300 ft
Church
Chester Cathedral
3600 ft
Landmark
Chester Racecourse
1.0
mi
Museum
The Grosvenor Museum
3300 ft
Museum
Cheshire Military Museum
2100 ft
Museum
Dewa Roman Experience
2400 ft
Landmark
Chester Golf Club
2800 ft
Landmark
Chester Rows
2800 ft
Landmark
Eastgate Clock
3400 ft
Park
Grosvenor Park
3000 ft
Landmark
Chester Roman Amphitheatre
2100 ft
Landmark
Sick to Death
1.0
mi
Church
St Paul's Church
8.7
mi
Nearby
Church
Church of St Peter
700 ft
30 Watergate Street
Booth Mansion
1000 ft
Church
St John the Baptist's Church
700 ft
1 Greenway Street
Statue of Minerva
1800 ft
27 Grosvenor Street The Grosvenor Museum
Chester History & Heritage
600 ft
Church
Wesley Church Centre
500 ft
8 The Groves
River Dee
1300 ft
40 Watergate Street
The Antiques Shop
1100 ft
Garden
Chester Roman Gardens
400 ft
Gallery
The Watergate Street Gallery
1200 ft
Chester Market Hall 6 Princess Street Chester Market Hall
Chester in Lego
1400 ft
Shopping Area
Grosvenor Shopping Centre
300 ft
Garden
Chester Cathedral Falconry and Nature Gardens
800 ft
Bridge
Suspension Bridge
1200 ft
60 Watergate Street
Watergate Street Independent Quarter
1200 ft
Bridge
Old Dee Bridge
1300 ft
Restaurants
Piccolino
300 ft
Pepper Street 33 Pepper Row
Picanha by Fazenda
100 ft
27 Newgate Street
Opera Grill
300 ft
3 Pepper street
All Bar One
200 ft
32-36 Newgate Street
Panda Mami
100 ft
25 Newgate Street
Hickory's Smokehouse Chester
1200 ft
The Groves Souters Lane
Corner Store
600 ft
7 Paddock Row Grosvenor Shopping Centre
La Fattoria
1800 ft
25 Lower Bridge Street
Mad Hatters Tearoom & Bakery
2700 ft
49 Bridge Street Row East
Explore Chester
Explore Chester
Getting around
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Property information and rules
Check-in
from 15:00-23:30
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in public areas for free.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Welsh
Number of rooms:
16
Reviews and Ratings
Feedback about The Hotel Chester from previous guests about their experience.
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Pros
Helpful staff
Clean room
Comfortable bed
Excellent shower
Complimentary sweets
Cons
Mould stains
Noisy unloading
Bar/club noises
Guest reviewsbased on 494 reviews
Sebastian from Germany
Business traveller
Money Penny
3 nights in November 2025
|
Reviewed:February 09, 2026
7/10
Decent experience
clean roomgreat locationlovely welcomemirror lightfire guidancebroken tv
The room was very clean and it was presented well. I received a lovely welcome when I arrived. Its location is great.
The mirror light in the bathroom did not work and I requested a repair, but it did not happen. The fire would not light and there was no information. Also the bedroom TV would not switch on.
0 Helpful
Grace from United Kingdom
Couple
Ralph One Bedroom Apartment
3 nights in November 2025
|
Reviewed:December 30, 2025
9.3/10
a romantic escape
boutique stylefine apartmentscute staff
i found the hotel with a beautiful boutique style. the outside hides fine apartments. our 'ralph one bedroom apartment' had everything needed for a romantic weekend. the reception staff were cute. they stored our luggage and texted us when our room was ready.
The proximity to the car park created just a slight disturbance. this was a minor inconvenience.
Dining
8/10
I noted no breakfast was included at the hotel. its location provided access to various dining spots. a pub located right next door shared its beer garden with the hotel which can be worth visiting for those enjoying tongue-in-cheek conspiracies.
Facilities
9/10
a dramatic entrance welcomed us to the apartment, adorned with flower-covered walls, the entrance created a nice welcome. the hotel offered room upgrades and additional services to. they readily accommodated our needs making my stay comfortable.
Location
10/10
the location offered convenient access to main attractions. the hotel's central position made exploring the city simple. it allowed effortless visits to key sights within easy reach.
Rooms
10/10
our upgraded room, 'the secret garden', had a wow entrance that set the tone. the bed felt huge and provided wonderful comfort, promising restful nights. a second room offered extra space, perfect for longer stays.
0 Helpful
|
Victor from United Kingdom
Single
Money Penny
3 nights in November 2025
|
Reviewed:December 25, 2025
6/10
mixed experience due to noise and bed issues
open air barvery soft bed
There was some noise from the nearby open air bar. My room was quite close to it. this made sleeping difficult until late. the bed was also far too soft for my liking. it's difficult to get good rest on a bed that doesn't offer enough support. it really impacted my stay.
0 Helpful
Cameron from Canada
Single
The Tree House Two Bedroom Apartment
3 nights in November 2025
|
Reviewed:December 21, 2025
8.8/10
a good stay
super clean roomwell-equipped apartmentconvenient locationthoughtful touch
the tree house two bedroom apartment was super clean and well-equipped , offering ample space. i found the location convenient, particularly its proximity to the city centre. the provision of dog beds and dishes was a thoughtful touch.
during my stay , i noticed some building work at the rear , which slightly impacted the view from the room.
Rooms
9/10
the apartment featured modern decor and ample space for luggage , with well kept facilities. complimentary toiletries were provided. blackout curtains ensured a restful sleep , blocking out external light effectively.
Service
9/10
the staff offered luggage assistance before check-in and after check-out , i appreciated this service. they were also readily available to answer questions . their warm welcome added to the overall positive experience.
Location
9/10
the hotel is located near the city centre , it is a short walk to shops , restaurants , and bars. nearby parking is available at a reasonable price . the station is also within walking distance , ensuring good connectivity.
Dining
8/10
while i did not have breakfast at the hotel , the location offers convenient access to numerous dining options. many restaurants are within a short walk. the availability of room service ensured convenience for meals.
0 Helpful
|
FAQs
About The Hotel Chester
How far is The Hotel Chester from Liverpool John Lennon Airport?
The hotel is 42 km from Liverpool John Lennon Airport.
What amenities are available in the rooms at The Hotel Chester?
Rooms are equipped with free Wi-Fi, a flat-screen TV, a minibar, air conditioning, a kettle, and a private bathroom.
What nearby attractions can be found close to The Hotel Chester?
Nearby attractions include Chester Racecourse (1 km), Chester Roman Amphitheatre (0.5 km), and Chester Cathedral (1 km).
What leisure facilities are available at The Hotel Chester?
The hotel features a hot tub for relaxation and offers bike tours and walking tours.
Which languages are spoken by the staff at The Hotel Chester?
The staff speaks English.
What are the highlights of The Hotel Chester?
Highlights include free Wi-Fi, luggage storage, 24-hour reception, a hot tub, and themed accommodations.
Are there any family-friendly amenities at The Hotel Chester?
Family amenities include cots available upon request.
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