What are the check-in and check-out times at Hotel Universo - Wtb Hotels?
Check-in is from 14:00 and check-out is by 11:30.
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Hotel Universo - Wtb Hotels, Florence
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Key details
About the Hotel
Piazza S.Maria Novella 20 Florence 50123, Florence, 50123,
- Steps from Piazza del Duomo
Great
8.0
8.0
3.3
3.5
Rooms with bright tones
Hotel Universo features 44 rooms decorated in a Seventies and pop culture style. Guests can choose among three typologies: Classic Rooms with a view of a Florentine inner courtyard, Superior Rooms with a view overlooking Piazza di Santa Maria Novella, and Deluxe Rooms with a modern design and rustic ceiling. Each room includes free Wi-Fi, an LCD satellite TV, a minibar, and air conditioning. All rooms come with a TV and a private bathroom with a hairdryer and toiletries.
Minimal lobby
The hotel has a small lobby and a breakfast area with minimal decor in gray, white, and yellow tones. A complimentary breakfast buffet is served daily. The lobby has chairs and a shag rug on dark wood floors. There is also a Mac computer available for guest use.
Hotel services
The Hotel Universo staff is ready to assist at any moment of the stay to help discover Florence at most. Reception is open 24 hours a day, with concierge service and luggage storage.
Location and transport
Hotel Universo is located in the historical center of Florence, overlooking the Basilica of Santa Maria Novella. The Cathedral of Santa Maria del Fiore is a short walk away. The Uffizi Gallery and Ponte Vecchio are within walking distance. The hotel is 15 minutes' walk from Florence Santa Maria Novella train station and 5 km from Peretola Airport.
Nearby attractions
The hotel is near the Church of Santa Maria Novella (0.3 km), the Cathedral of Santa Maria del Fiore (0.5 km), and Ponte Vecchio (0.5 km). Other landmarks close by include the Gallerie Degli Uffizi (1 km), Palazzo Vecchio (1 km), and Galleria dell'Accademia (1 km).
“The hotel's prime advantage is its address on the Santa Maria Novella square, granting immediate access to Florence's vibrant heart, and its proximity to the train station is a relief for those arriving from Rome. The pop-art style aims for a youthful vibe; however, reports of rude service and maintenance issues give pause. Location is key, but travelers should consider if it outweighs potential drawbacks.”
Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
- Classic Double Room2 persons17 sq. feet1 King-size bedAir conditioningHeatingroom details
- Single Room1 person11 sq. feet1 Single bedAir conditioningHeatingroom details
Triple Room3 persons20 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Price and room availability calendar
Check availability and rates for your selected dates!
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Check-in/ Check-out
Facilities
Enjoy premium amenities for a relaxing stay with your pet
General
- Wi-Fi
- No parking
- Pets allowed
Children
- Cots
Room features
- Mini-bar
Bathroom
- Free toiletries
Media
- Flat-screen TV
Show more
Location
Piazza S.Maria Novella 20 Florence 50123, Florence, 50123,
Explore Florence
Local Highlights
Cathedral of Santa Maria del Fiore
9 minutes' walk
Iconic Florence cathedral, renowned for its stunning dome and intricate façade. Features guided tours and regular cultural events.
Galleria Degli Uffizi
12 minutes' walk
World-class art gallery, home to masterpieces by Botticelli and Michelangelo. Offers free admission days and guided tours.
Ponte Vecchio
10 minutes' walk
Famous medieval bridge lined with shops selling gold and silver jewelry. A picturesque spot ideal for photography and souvenirs.
Palazzo Vecchio
11 minutes' walk
Historic town hall featuring stunning architecture and art. Regular exhibits and guided tours reveal its rich history.
Giardino Bardini
18 minutes' walk
Beautiful gardens with panoramic views of Florence. Perfect for a leisurely stroll or picnic amidst lush greenery.
Walking Tours
5 minutes' walk
Guided tours available to explore Florence's rich history and vibrant culture. Book in advance for popular routes.
River Arno Kayaking
15 minutes' walk
Thrilling kayaking experience on the Arno River. Rentals and guided tours available to enhance your adventure.
Banki Ramen
2 minutes' walk
Authentic ramen bar offering a cozy atmosphere. Try their signature tonkotsu ramen, perfect for casual dining.
Mercato Centrale
10 minutes' walk
Bustling market featuring local produce and gourmet food stalls. Great for casual bites and vibrant dining experiences.
Vini E Delizie
2 minutes' walk
Charming enoteca offering delicious local wines and cheeses. Ideal for wine enthusiasts and small gatherers.
Teatro della Pergola
15 minutes' walk
Historic theater featuring a mix of performances, including drama and music. Check the schedule for upcoming shows.
Jazz Club Firenze
20 minutes' walk
Live jazz venue with a relaxed vibe. Weekly performances and open jam nights make it a great spot for music lovers.
Getting around
<br />
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Property information and rules
Check-in
from 14:00-21:00
Check-out
from 09:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Number of floors:
5
Number of rooms:
21
Reviews and Ratings
Feedback about Hotel Universo - Wtb Hotels from previous guests about their experience.
Show moreShow less
Pros
Convenient location
Helpful staff
Renewed bathroom
Good recommendations
Cons
Poor lighting
Dark rooms
Dim room
Guest reviewsbased on 331 reviews
Barry from Australia
Single
Classic Double Room
4 nights in August 2025
|
Reviewed: October 01, 2025
8.3/10
Charmed by the Location!
train station restaurant recommendation quick resolution minor issue
I found the proximity to the train station quite useful. It made my arrival and departure very easy. The staff offered helpful recommendations for local restaurants. I also really appreciated the quick resolution of a minor issue with the television. They fixed it promptly.
The noise from the nearby square was a bit noticeable one evening. It slightly impacted my sleep, but I was able to manage it.
Rooms
8/10
My room featured a comfortable bed and daily towel changes. The bathroom had modern fixtures and adequate space. There was also air conditioning that worked well ensuring comfort during warmer days.
Dining
9/10
While the hotel itself did not have an extensive dining menu, there were many restaurants and cafes located just outside. I found many options. These options ranged from casual eateries to more formal dining experiences.
Facilities
8/10
The small elevator was beneficial, especially when carrying luggage to higher floors. The front desk provided maps and information regarding nearby attractions. The hotel also offered complimentary WiFi in the lobby area.
0 Helpful
|
Show more reviews
FAQs
About Hotel Universo - Wtb Hotels
How far is Hotel Universo - Wtb Hotels from Florence Santa Maria Novella?
The hotel is located 450 m from Florence Santa Maria Novella.
What type of amenities are provided in the rooms at Hotel Universo - Wtb Hotels?
Rooms include air conditioning, free Wi-Fi, a flat-screen TV, and a minibar.
Which popular attractions are close to Hotel Universo - Wtb Hotels?
Nearby attractions include the Cathedral of Santa Maria del Fiore (0.5 km), Uffizi Gallery (1 km), and Ponte Vecchio (1 km).
Is parking available at Hotel Universo - Wtb Hotels?
The hotel offers car park availability for guests.
What dining options are available at Hotel Universo - Wtb Hotels?
Guests can enjoy a complimentary daily breakfast buffet at the hotel and dine at Bistro del Mare, located 30 m away.
Does Hotel Universo - Wtb Hotels allow pets?
Pets are allowed on request without extra charges.
Are there any business services available at Hotel Universo - Wtb Hotels?
The hotel features a business center equipped with a computer workstation and complimentary wireless internet access.
What nearby restaurants can guests find around Hotel Universo - Wtb Hotels?
Nearby restaurants include Vincanto Ristorante (0.5 km), Ristorante Alla Griglia (0.5 km), and Trattoria Za Za (0.5 km).
Is there a lift at Hotel Universo - Wtb Hotels?
Yes, there is a lift available for guests at the hotel.
What types of rooms are available at Hotel Universo - Wtb Hotels?
The hotel offers Classic, Superior, and Deluxe Rooms, all fully refurbished.
Is there a computer station available for guest use at Hotel Universo - Wtb Hotels?
Yes, the hotel provides a Mac computer available for guests' use.
What are the notable features of Hotel Universo - Wtb Hotels' design?
The hotel's design features vibrant decor inspired by Seventies pop culture.
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