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The Westin Cozumel, Cozumel
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Key details
About the Hotel
Carretera Costera Norte Km 4.8, Cozumel, 77622,
-
Next to Playa San Juan
Great
8.0
8.6
/10
4.5
3.9
/5
Loved by The Westin Cozumel guests
amazing spa
beautiful views
great food
awesome beach
clean rooms
"Great location you can snorkel right out of the hotel"
Alvaro from United States
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"The ocean in front of the hotel was incredible for snorkeling, the location was amazing."
Julia from United States
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"The views from our room & balcony were simply stunning!"
forteiii from United States
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"My husband said it was the best massage he's ever gotten!"
Danielle T from United States
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"The hotel itself was nice and clean."
Kathrin from United States
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Oceanfront Rooms with Balconies
All rooms at The Westin Cozumel face the ocean and feature a private balcony. Rooms come with either one king or two queen beds, premium bedding, a ceiling fan, a stocked mini bar, and a flat-screen TV. The marble bathroom includes a rainfall shower and Diptyque toiletries. Select suites offer a wraparound balcony or in-room Jacuzzi. Pet-friendly rooms include a pet basket and bowls upon request.
Three On-Site Restaurants
Breakfast is served buffet-style at Gaviotas, located right on the beach, with made-to-order omelettes, fresh fruit, and Mexican specialties. The same restaurant offers lunch and dinner with a menu of seafood, steaks, and local dishes. Cuzamil requires reservations and specializes in Italian cuisine, including pasta, seafood, and tableside dessert presentations. A snack bar by the pool serves burgers, tacos, and quesadillas from 11:00 AM to 6:00 PM. Room service is available 24/7 with a small delivery fee.
Snorkeling and Rooftop Pool
Guests have direct access to a private beach with calm waters ideal for snorkeling. Complimentary snorkeling equipment is provided for 30 minutes per person per day. A PADI Dive Center on site offers scuba certification and guided dives. Three outdoor swimming pools include a semi-Olympic pool overlooking the ocean, a second pool by the beach, and a rooftop infinity pool at the Sky Lounge bar. The spa, Spa Zazil, provides massages, facials, hydrotherapy, and a steam room. A fitness studio is equipped with Peloton bikes and Technogym machines. The hotel also has a kids' club, playground, and games room.
Close to Airport and Town
The hotel is 4 km from Cozumel International Airport (about 10 minutes by taxi). It sits on the north end of the island, 3.5 miles from the town square and ferry terminal (500 pesos taxi ride one way). Nearby attractions include the Cozumel Country Club for golf, beach clubs, diving sites, and Mayan ruins. The hotel is also 14 km from Dolphin Discovery Cozumel and 6 km from Isla Pasion Weddings.
24-Hour Services and Pet-Friendly
The 24-hour front desk provides concierge service, express check-in/out, luggage storage, and tour desk. Room service is available around the clock. Business services include a business center, meeting/banquet facilities, and fax/photocopying. Laundry, dry cleaning, and ironing services are offered. Babysitting and a kids' club are available for families. The hotel is wheelchair accessible and offers free on-site parking. A shuttle service to the airport and town can be arranged for a fee. Pets are welcome with dedicated pet amenities.
“The Westin Cozumel's private cove and its calm waters present exceptional snorkeling right off the beach, a significant draw for marine life enthusiasts. Many find the staff's attentive service, particularly from individuals like Joaquin at dinner and Alex at the pool bar, elevates the all-inclusive dining experience considerably. The spa treatments, with therapists like Ruth and Gillian consistently praised, add another layer of well-being that many guests return for.”
Isabella MooreSenior Editorial Director at Petfriendlyhotels
Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
Classic Balcony 1 King Larger Guest room
2 persons
42 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Cabana 1 1 Bedroom Studio Suite 1 King Oceanfront
2 persons
41 sq. feet
1 King-size bed
Air conditioning
Fireplace
room details
Classic Balcony 2 Queen Larger Guest room
2 persons
42 sq. feet
2 Queen Size Beds
Air conditioning
Balcony
room details
Show all rooms
Price and room availability calendar
Check availability and rates for your selected dates!
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Check-in/ Check-out
Facilities
Enjoy premium amenities for a relaxing stay with your pet
Facilities: Great
8.2/10Review score
General
No smoking on site
Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Allergy-free rooms
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Fishing
Guest Parking
Dryer
Services
Paid shuttle service
Pet amenities available
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Children's menu
Children's play area
Kids club
Game room
Spa & Leisure
Infinity pool
Rooftop pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Facial
Beauty treatment
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Room features
Air conditioning
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Show more
Dining Onsite
At The Westin Cozumel, dining weaves a tapestry of local flavors and international influences, elevating each mealtime to an experience. From vibrant Mexican breakfasts to elegant Peruvian dinners, guests can enjoy a range of culinary delights in welcoming and beautifully designed settings.
Gaviotas
Mexican
Ambiance
A blend of traditional and modern design, Gaviotas offers a warm, inviting atmosphere perfect for starting the day with family or friends.
Key Offerings
Indulge in a variety of breakfast favorites featuring freshly baked bread, seasonal fruits, natural juices, and balanced dishes from the Eat Well Menu.
Reservation
Not needed.
Open for breakfast and brunch.
Cuzamil
Italian and Peruvian
Ambiance
With its stylish decor, Cuzamil brings a modern flair to traditional dining experiences, providing an elegant setting for an intimate dinner.
Key Offerings
Dinner showcases an innovative menu featuring vegetarian, gluten-free, and dairy-free options amidst signature international and regional dishes.
Reservation
Recommended.
Open for dinner.
Sky Lounge
Signature international cuisine
Ambiance
Perched as the highest bar on the island, Sky Lounge offers breathtaking views alongside a vibrant atmosphere for relaxation and enjoyment.
Key Offerings
Savor crafted cocktails and a unique menu of international signature dishes in a stunning rooftop setting.
Reservation
Not needed.
Hours vary.
The Westin Cozumel Location
Carretera Costera Norte Km 4.8, Cozumel, 77622,
Explore Cozumel
Explore Cozumel
Top Attractions
Activities
Dining
Entertainment
San Juan Reef
7 minutes walking
A vibrant coral reef teeming with marine life, perfect for snorkeling and diving experiences just a short stroll from the hotel.
Chankanaab Adventure Beach Park
8-minute drive
A family-friendly park featuring snorkeling, an aquarium, and lush botanical gardens, ideal for a day of adventure and relaxation.
Museum of Cozumel
8-minute drive
Showcasing Cozumel's history and culture, this museum includes archaeological artifacts and features educational exhibits for all ages.
Capilla de la Santa Cruz de Cuzamil
10-minute drive
A picturesque chapel offering panoramic views of the island, steeped in local history and a serene spot for reflection.
Snorkeling & Diving
7 minutes walking
Access to guided snorkeling tours and diving lessons at nearby reefs, suitable for all skill levels and thrill-seekers.
Relaxing Spa Services
1 minute walking
On-site spa offering massages and wellness treatments focused on rejuvenation, perfect for solo travelers and couples alike.
Restaurante Gaviotas
1 minute walking
Casual dining with local Mexican cuisine, known for its fresh seafood dishes and friendly atmosphere, great for families.
Buccanos at Night
7 minutes walking
An upscale restaurant featuring gourmet dishes with coastal flair and stunning sunset views; reservations recommended.
Local Live Music Venues
10-minute drive
Enjoy vibrant nightlife with live music performances; venues often feature genres from jazz to local folk music, captivating for all ages.
Plaza Central Events
7-minute drive
A lively spot for local festivals and markets, showcasing crafts and traditional music, perfect for family-friendly outings.
Getting around
<br />
City Centre
Cozumel 8 min · 3.0 mi
Airports
Cozumel (CZM) 10 min · 4.0 mi
Aeropuerto de Playa del Carmen (PCM) 52 min · 21.2 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs US$25 per person per day.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are allowed on request.
Number of floors:
15
Number of rooms:
152
Reviews and Ratings
Feedback about The Westin Cozumel from previous guests about their experience.
Review score
Based on 1063 verified reviews
8.9 /10
Great
86 %
Recommend
Cleanliness
8.4/10
Comfort
8.5/10
Facilities
8.2/10
Free WiFi
8.1/10
Location
8.6/10
Staff
8.4/10
Value for money
7.5/10
Pros
Oceanfront rooms
Shore snorkeling
Attentive staff
Spa services
Cons
Room wear
Mildew smell
Slow meal service
Maintenance issues
Guest reviews
based on 292 reviews
8.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.