What amenities are available at Hard Rock Hotel Cancun?
Amenities include an infinity pool, a fitness center, a private beach area, and a full-service spa.
75 photos
Hard Rock Hotel Cancun, Cancun
372US$
Save
up to 10%
when booking directly with us!
Key details
About the Hotel
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
- Close to the beach
Great
8.0
7.6
4.2
4.5
Loved by Hard Rock Hotel Cancun guests
"Our room had this amazing ocean view. The music around the hotel was nonstop and gave the whole place such a fun, energetic vibe."
"The beach was located in a perfect spot, and there was no "sargasso" (they cleaned it every morning)."
"The pool area was just redone and the new pool area is beautiful."
Rooms and Suites
Hard Rock Hotel Cancun offers suites with free Wi-Fi and music streaming channels. Rooms include a minibar stocked with sodas, bottled water, juice, and domestic beer. Suites feature a hydro spa tub, flat-screen LCD televisions with premium satellite channels, bathrobes and slippers, bath amenities, custom bedding with fine linens, and a cotton duvet.
Dining Choices
The hotel features 6 restaurants. Guests can have beef, pork, and poultry cooked over spitfire while looking out onto the beach. Zen provides Asian cuisine. The hotel offers a fine bottle of wine from collection of vintages, all rated 85 or higher, including breakfast and other dining options.
Leisure and Activities
Hard Rock Hotel Cancun has a pool. The expansive lagoon-style pool features a kid-friendly wading pool, water sports, and three outdoor hydro spa tubs, including an adults-only tub. Guests can enjoy The Sound of Your Stay(R) program, an exclusive audio experience. A spa offers massages, facials, and body treatments. Additional amenities include a game room, golf, tennis, karaoke, and a fitness center.
Location and Access
Located in Zona Hotelera, Hard Rock Hotel Cancun is near all-inclusive resorts, restaurants, and beaches. Kukulcan Plaza is 0.9 mi away. Cancun Airport is 7.8 mi from the hotel, with an estimated 15-minute drive. The hotel is 3.1 mi from the center of Hotel Zone, Cancún. Playa Delfines is 2.1 mi away.
Hotel Services
Hard Rock Hotel Cancun provides concierge service, daily housekeeping, and laundry service. It has meeting and banquet facilities. The Rock Shop(R) sells Hard Rock merchandise. The hotel offers currency exchange, a tour desk, and a beauty salon. Babysitting and childcare services are available. There is valet parking. The hotel provides free Wi-Fi, a gift shop, a snack bar, and a designated smoking area.
“This beachfront hotel emphasizes entertainment, most notably through live music and exclusive experiences centered on rock culture. I note the extensive facilities aimed at families, including dedicated clubs for kids and teens. While some aspects require refinement, the hotel's ambition to provide a lively, all-inclusive experience in Cancun is evident, especially with its impressive ballroom and diverse dining options.”
View all
Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
Triple Room
2 persons
435 sq. feet
1 King-size bed
Shower
Bathtub
room details
Diamond Ocean View King
2 persons
435 sq. feet
1 King-size bed
Shower
Bathtub
room details
Deluxe King Ocean View Classic
2 persons
435 sq. feet
1 King-size bed
Shower
Bathtub
room details
King Room Sea View
2 persons
435 sq. feet
1 King-size bed
Shower
Bathtub
room details
Show all roomsLess
Price and room availability calendar
Check availability and rates for your selected dates!
Facilities
Enjoy premium amenities for a relaxing stay with your pet
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Dining Onsite
At Hard Rock Hotel Cancun, guests are invited to explore a diverse selection of dining venues that blend local flavors with global influences. From vibrant Mexican dishes to elegant Asian cuisine, each spot offers a unique ambiance that enhances the enjoyment of every meal.
Zen
Asian fine dining
Ambiance
Modern and family-friendly with serene decor
Key Offerings
Expertly prepared dishes highlighting Asian flavors, coupled with a peaceful dining experience.
Reservation
Recommended
Breakfast and dinner; hours may vary.
Ciao
Italian cuisine
Ambiance
Warm and inviting, perfect for families and gatherings
Key Offerings
Classic Italian offerings including pastas and pizzas, served in a cozy setting.
Reservation
Not needed
Breakfast, lunch, and dinner; hours may vary.
Frida
Traditional Mexican
Ambiance
Vibrant and family-friendly with cultural decor
Key Offerings
Authentic Mexican dishes featuring local ingredients, ideal for family meals.
Reservation
Recommended
Breakfast, lunch, and dinner; hours may vary.
Pizzeto
Casual pizza dining
Ambiance
Family-friendly and relaxed with an emphasis on fun
Key Offerings
A variety of pizzas served in a laid-back atmosphere for casual lunches and dinners.
Reservation
Not needed
Lunch and dinner; hours may vary.
Toro
Steakhouse
Ambiance
Elegant yet family-oriented, perfect for a special dinner
Key Offerings
Prime cuts of meat served in a sophisticated setting, ideal for steak lovers.
Reservation
Recommended
Dinner only; hours may vary.
Hard Rock Hotel Cancun Location
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
Map view
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
1.2
mi
Landmark
Avenida Kukulkan
1.0
mi
Landmark
Backstage Theatre
4100 ft
Mall
Luxury Avenue
5100 ft
Beach
Playa Marlin
1.3
mi
Mall
Kukulcan Mall
5100 ft
Aquarium
Interactive Aquarium
1.4
mi
Beach
Playa Delfines
2.1
mi
Landmark
Dolphinaris Cancun
3000 ft
Mall
Kukulcan Plaza
5100 ft
Landmark
Museo Sensorial del Tequila
5100 ft
Museum
Museo Subacuatico de Arte
1.2
mi
Landmark
Aquaworld
2600 ft
Night club
H Roof
3000 ft
Shopping Area
Luxury Avenue Cancun
5100 ft
Landmark
Extreme Games Cancun
3300 ft
Museum
Cancun Wax Museum
1.5
mi
Landmark
San Miguelito
1.3
mi
Event hall
Oasis Arena
4300 ft
Landmark
El Rey Archaeological Zone
2.1
mi
Landmark
Luxury Avenue Shopping Mall
4500 ft
Landmark
Playa Ballenas
4700 ft
Landmark
Marlin Beach
1.1
mi
Landmark
Underwater Museum NO MUSEO
1.0
mi
Landmark
Yamil Lu'um Archeological Site
1.6
mi
Landmark
Scorpion's Temple ruins
1.6
mi
Museum
MUSA Underwater Museum
1.1
mi
Nearby
Cancun Golf Club at Pok Ta Pok
800 ft
Beach
Playa - Beach
1200 ft
Restaurants
Hard Rock Hotel
700 ft
Boulevard Kukulcan Km 14.5
Ciao
700 ft
At the Hard Rock Hotel
Zen
700 ft
Boulevard Kukulcan Km 14.5
The Blue Water Grill
1200 ft
Blvd. Kukulcan Km. 14.5 Zona Hotelera
Secrets The Vine Cancun
1200 ft
Boulevard Kukulcan Km 14.5 Lote 38
Sedona Grill
1400 ft
Blvd. Kukulcan Km 14. 5 Boulevard Kukulcan Km 14.5
Nebbiolo Ristorante
1300 ft
Blvd. Kukulcan Km. 14.5 Lote 38
Vicente Asador De Brasa
2700 ft
Blvd Kukulcan Km 12
Harry's
3000 ft
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Porfirio's Cancun
3100 ft
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
Sasi Thai
2100 ft
Blvd Kukulkan
Explore Cancun
Local Experiences
Mayan Museum of Cancun
25 minutes walking
A showcase of Mayan history and culture, featuring ancient artifacts and interactive exhibits.
Interactive Aquarium
25 minutes walking
An engaging environment with marine life exhibits and unique experiences like swimming with dolphins.
Luxury Avenue
19 minutes walking
An upscale shopping mall featuring high-end boutiques, perfect for luxury shopping enthusiasts.
Nebbiolo Ristorante
5 minutes walking
A chic dining spot serving gourmet Mediterranean cuisine, renowned for its seafood and vibrant atmosphere.
H Roof
11 minutes walking
A rooftop bar offering stunning ocean views, perfect for nightlife lovers and enjoying sunset cocktails.
Extreme Games Cancun
13 minutes walking
An adventure park featuring thrilling activities like bungee jumping and zip-lining, ideal for adrenaline seekers.
Getting around
Looking for exclusive early booking discounts?
Unlock special rates for your next adventure with your pet today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2012
Number of floors:
12
Number of rooms:
502
Former name
Cancun Palace
Reviews and Ratings
Feedback about Hard Rock Hotel Cancun from previous guests about their experience.
Pros
Ocean view
Music details
Superb staff
Good burgers
Cons
Stale food
Limited options
Cheap drinks
Old interrupters
Guest reviewsOpen reviews
FAQs
About Hard Rock Hotel Cancun
How far is Hard Rock Hotel Cancun from Cancún International Airport?
The hotel is 16 km from Cancún International Airport, approximately a 21-minute drive.
What are the check-in and check-out times at Hard Rock Hotel Cancun?
Check-in is at 15:00 and check-out is by 12:00.
What dining options are available at Hard Rock Hotel Cancun?
On-site dining options include five restaurants and a pool bar offering diverse cuisine.
Is parking available at Hard Rock Hotel Cancun?
Free private parking is available on-site without the need for a reservation.
What room amenities does Hard Rock Hotel Cancun offer?
Rooms feature air conditioning, Wi-Fi, a flat-screen TV, a minibar, and a private bathroom.
How far is Hard Rock Hotel Cancun from La Isla Shopping Mall?
The hotel is 4 km from La Isla Shopping Mall, approximately a 10-minute drive.
What activities are available at Hard Rock Hotel Cancun for children?
The hotel offers a kids' club, children's pool, and children's buffet.
What wellness services does Hard Rock Hotel Cancun provide?
The on-site spa offers a variety of treatments, including massages, facials, and body wraps.
Is there a beach accessible from Hard Rock Hotel Cancun?
Yes, there is direct access to a private beach area.
What are the nearby attractions to Hard Rock Hotel Cancun?
Nearby attractions include Playa Delfines (2 km), Kukulcan Plaza (2 km), and Museo Maya de Cancun (5 km).
Does Hard Rock Hotel Cancun provide airport transfer services?
Paid airport shuttle services are available for guests.
Next best alternative
Consider them for your next trip.
Secrets Playa Blanca Costa Mujeres (Adults Only)Cancun, Mexico
623 USD/night
Breathless Cancun Soul Resort & Spa (Adults Only)Cancun, Mexico
110 reviews
374 USD/night
Hyatt Vivid Grand Island Cancun (Adults Only)Cancun, Mexico
9 reviews
412 USD/night
Dreams Natura Resort & SpaCancun, Mexico
80 reviews
248 USD/night
Hilton Cancun Mar Caribe All-Inclusive ResortCancun, Mexico
271 reviews
111 USD/night
Dreams Sands Cancun Resort & Spa (Adults Only)Cancun, Mexico
306 reviews
291 USD/night
Conrad Tulum Riviera MayaTulum, Mexico
54 reviews
353 USD/night
Atelier Playa Mujeres (Adults Only)Cancun, Mexico
213 reviews
640 USD/night
Riu Palace Las Americas (Adults Only)Cancun, Mexico
12 reviews
205 USD/night
Live Aqua Cancun - Adults Only - All-InclusiveCancun, Mexico
224 reviews
527 USD/night
Garza Blanca Resort & Spa CancunCancun, Mexico
30 reviews
454 USD/night
Dreams Playa Mujeres Golf & Spa ResortCancun, Mexico
70 reviews
465 USD/night
Popular hotels all over the world
Find your perfect hotel stay today
233 reviews
1 Hotel NycNew York, United States
Rooftop pool with Manhattan skyline views, Bamford Wellness Spa treatments
View hotel
121 reviews
Marriott Al ForsanAbu Dhabi, United Arab Emirates
Adjacent to 1.6 sq km Al Forsan International Sports Resort, Saray Spa with marble hammam
View hotel
100 reviews
Westin Harbor Island HotelTampa, United States
Waterfront location, Steps from Tampa Convention Center
View hotel
The Park Delhi
Overlooking historic Jantar Mantar observatory, Aura Spa with specialized massage therapies
The Reefhouse Resort And Marina Key Largo Hotel
7 hectare tropical island setting, Bay view suites with full kitchens
Hotel Ideal Beach Resort Mahabalipuram
2 km from Mahabalipuram Lighthouse, Private beach access
Hotel Harris Hotel And Conventions Kelapa Gading Jakarta Jakarta
Direct indoor access to Kelapa Gading Mall, Outdoor swimming pool
Radisson Blu Hotel Karlsruhe Hotel
5 km to Ettlingen medieval town center, Golf course on-site
Hotel Carlton Hotel Blanchardstown
15 min from Dublin Airport, 4-star Dublin accommodation
