What amenities are available at Hard Rock Hotel Cancun?
Amenities include an infinity pool, a fitness center, a private beach area, and a full-service spa.
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Hard Rock Hotel Cancun, Cancun
636US$
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Key details
About the Hotel
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
- Close to the beach
Great
8.1
7.5
4.4
4.6
Loved by guests
"Our room had this amazing ocean view. The music around the hotel was nonstop and gave the whole place such a fun, energetic vibe."
"The beach was located in a perfect spot, and there was no "sargasso" (they cleaned it every morning)."
"The pool area was just redone and the new pool area is beautiful."
Amenities
Hard Rock Hotel Cancun offers an all-inclusive experience with diverse dining options and recreation. The hotel provides a
Rooms
The hotel features a range of accommodations, including
Location
Located in the
Wellness
The spa at Hard Rock Hotel Cancun offers a variety of treatments, including massages and body treatments inspired by local traditions. Guests can also unwind in the sauna or the
Entertainment
Hard Rock Hotel Cancun guarantees a lively atmosphere with evening entertainment options such as karaoke and
Highlights
Location: 3.1 miles from Cancun city center
Rooms: Family-friendly rooms with lake views
Amenities: All-inclusive meal plan and infinity pool
Wellness: Full-service spa and sauna
Entertainment: Evening entertainment and kids' club
“This beachfront hotel emphasizes entertainment, most notably through live music and exclusive experiences centered on rock culture. I note the extensive facilities aimed at families, including dedicated clubs for kids and teens. While some aspects require refinement, the hotel's ambition to provide a lively, all-inclusive experience in Cancun is evident, especially with its impressive ballroom and diverse dining options.”
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Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
Deluxe Double Room
2 persons
40 m²
2 Double beds
Shower
Bathtub
room details
Deluxe King Room
2 persons
40 m²
1 King-size bed
Shower
Bathtub
room details
Deluxe King Ocean View Classic
2 persons
40 m²
1 King-size bed
Ocean view
Shower
Bathtub
room details
Rock Royalty Ocean View King
2 persons
40 m²
1 King-size bed
Ocean view
Shower
Bathtub
room details
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Price and room availability calendar
Check availability and rates for your selected dates!
Facilities
Enjoy premium amenities for a relaxing stay with your pet
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Hard Rock Hotel Cancun, guests are invited to explore a diverse selection of dining venues that blend local flavors with global influences. From vibrant Mexican dishes to elegant Asian cuisine, each spot offers a unique ambiance that enhances the enjoyment of every meal.
Zen
Asian fine dining
Ambiance
Modern and family-friendly with serene decor
Key Offerings
Expertly prepared dishes highlighting Asian flavors, coupled with a peaceful dining experience.
Reservation
Recommended
Breakfast and dinner; hours may vary.
Ciao
Italian cuisine
Ambiance
Warm and inviting, perfect for families and gatherings
Key Offerings
Classic Italian offerings including pastas and pizzas, served in a cozy setting.
Reservation
Not needed
Breakfast, lunch, and dinner; hours may vary.
Frida
Traditional Mexican
Ambiance
Vibrant and family-friendly with cultural decor
Key Offerings
Authentic Mexican dishes featuring local ingredients, ideal for family meals.
Reservation
Recommended
Breakfast, lunch, and dinner; hours may vary.
Pizzeto
Casual pizza dining
Ambiance
Family-friendly and relaxed with an emphasis on fun
Key Offerings
A variety of pizzas served in a laid-back atmosphere for casual lunches and dinners.
Reservation
Not needed
Lunch and dinner; hours may vary.
Toro
Steakhouse
Ambiance
Elegant yet family-oriented, perfect for a special dinner
Key Offerings
Prime cuts of meat served in a sophisticated setting, ideal for steak lovers.
Reservation
Recommended
Dinner only; hours may vary.
Location
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
Map view
Boulevard Kukulcan Km 14.5 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
2.0
km
Landmark
Avenida Kukulkan
1.7
km
Landmark
Backstage Theatre
1.2
km
Mall
Luxury Avenue
1.5
km
Beach
Playa Marlin
2.0
km
Aquarium
Interactive Aquarium
2.3
km
Mall
Kukulcan Mall
1.6
km
Beach
Playa Delfines
3.4
km
Landmark
Dolphinaris Cancun
910 m
Mall
Kukulcan Plaza
1.5
km
Landmark
Museo Sensorial del Tequila
1.5
km
Museum
Museo Subacuatico de Arte
1.9
km
Landmark
Aquaworld
730 m
Night club
H Roof
910 m
Shopping Area
Luxury Avenue Cancun
1.5
km
Landmark
Extreme Games Cancun
1.0
km
Museum
Cancun Wax Museum
2.4
km
Landmark
San Miguelito
2.1
km
Event hall
Oasis Arena
1.3
km
Landmark
El Rey Archaeological Zone
3.4
km
Landmark
Luxury Avenue Shopping Mall
1.3
km
Landmark
Playa Ballenas
1.4
km
Landmark
Underwater Museum NO MUSEO
1.7
km
Landmark
Marlin Beach
1.7
km
Landmark
Yamil Lu'um Archeological Site
2.6
km
Landmark
Scorpion's Temple ruins
2.6
km
Museum
MUSA Underwater Museum
1.8
km
Nearby
Cancun Golf Club at Pok Ta Pok
230 m
Beach
Playa - Beach
350 m
Restaurants
Vicente Asador De Brasa
800 m
Blvd Kukulcan Km 12
Gustino Italian Grill
380 m
Blvd. Kukulcan Km 14. 5 Lote 40-A Zona Hotelera
Nebbiolo Ristorante
370 m
Blvd. Kukulcan Km. 14.5 Lote 38
The Blue Water Grill
350 m
Blvd. Kukulcan Km. 14.5 Zona Hotelera
Olio
360 m
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Porfirio's Cancun
930 m
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
Harry's
910 m
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Hard Rock Hotel
210 m
Boulevard Kukulcan Km 14.5
Ciao
210 m
At the Hard Rock Hotel
Sedona Grill
400 m
Blvd. Kukulcan Km 14. 5 Boulevard Kukulcan Km 14.5
Secrets The Vine Cancun
350 m
Boulevard Kukulcan Km 14.5 Lote 38
Sacbe Beach Shack
390 m
Mz. 53
Explore Cancun
Local Experiences
Mayan Museum of Cancun
25 minutes walking
A showcase of Mayan history and culture, featuring ancient artifacts and interactive exhibits.
Interactive Aquarium
25 minutes walking
An engaging environment with marine life exhibits and unique experiences like swimming with dolphins.
Luxury Avenue
19 minutes walking
An upscale shopping mall featuring high-end boutiques, perfect for luxury shopping enthusiasts.
Gustino Italian Grill
5 minutes walking
An elegant Italian restaurant known for its fresh pasta and an extensive wine list, perfect for a romantic dinner.
Nebbiolo Ristorante
5 minutes walking
A chic dining spot serving gourmet Mediterranean cuisine, renowned for its seafood and vibrant atmosphere.
H Roof
11 minutes walking
A rooftop bar offering stunning ocean views, perfect for nightlife lovers and enjoying sunset cocktails.
Extreme Games Cancun
13 minutes walking
An adventure park featuring thrilling activities like bungee jumping and zip-lining, ideal for adrenaline seekers.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2012
Number of floors:
12
Number of rooms:
524
Former name
Cancun Palace
FAQs
About Hard Rock Hotel Cancun
How far is Hard Rock Hotel Cancun from Cancún International Airport?
The hotel is 16 km from Cancún International Airport, approximately a 21-minute drive.
What are the check-in and check-out times at Hard Rock Hotel Cancun?
Check-in is at 15:00 and check-out is by 12:00.
What dining options are available at Hard Rock Hotel Cancun?
On-site dining options include five restaurants and a pool bar offering diverse cuisine.
Is parking available at Hard Rock Hotel Cancun?
Free private parking is available on-site without the need for a reservation.
What room amenities does Hard Rock Hotel Cancun offer?
Rooms feature air conditioning, Wi-Fi, a flat-screen TV, a minibar, and a private bathroom.
How far is Hard Rock Hotel Cancun from La Isla Shopping Mall?
The hotel is 4 km from La Isla Shopping Mall, approximately a 10-minute drive.
What activities are available at Hard Rock Hotel Cancun for children?
The hotel offers a kids' club, children's pool, and children's buffet.
What wellness services does Hard Rock Hotel Cancun provide?
The on-site spa offers a variety of treatments, including massages, facials, and body wraps.
Is there a beach accessible from Hard Rock Hotel Cancun?
Yes, there is direct access to a private beach area.
What are the nearby attractions to Hard Rock Hotel Cancun?
Nearby attractions include Playa Delfines (2 km), Kukulcan Plaza (2 km), and Museo Maya de Cancun (5 km).
Does Hard Rock Hotel Cancun provide airport transfer services?
Paid airport shuttle services are available for guests.
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