Conrad Tulum Riviera Maya | Pet Friendly Stay in Tulum | Book Now on Petfriendly-hotels.com

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Key details

About the Hotel

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

Next to the beach

Great

8.2

9.1

/10

4.3

4.2

Loved by guests

Spacious rooms
Fantastic service
Delicious meals
Private beaches

"The design and decor at Hotel Conrad Tulum are simply stunning. The architecture and interior design reflect a perfect blend of modern luxury and natural beauty."

Mago Fabian

"The breakfast buffet was exceptional with lots on offer including amazing fruit cut to your choice."

Mufajel75 from United Kingdom

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"The beach is quiet and very private."

Yvonne

Amenities

Conrad Tulum Riviera Maya offers an array of amenities including five sparkling pools, a dedicated kids' club, and over 50,000 square feet of event space. The hotel includes specialty dining options across 11 restaurants and bars, providing diverse culinary choices from Mexican to Mediterranean. Guests can unwind at the Conrad Spa, featuring 16 treatment rooms and offerings inspired by ancient Mayan traditions.

Rooms & Suites

The hotel features 349 elegantly appointed rooms and suites, each offering stunning ocean views. Ceiba rooms provide exclusive access to the Ceiba Club, which includes tailored culinary experiences and dedicated concierge service. The spacious balconies often come with relaxing tubs, enhancing the overall experience of comfort.

Dining

Culinary options include Autor, a dining venue where chefs create unique tasting experiences reflecting local flavors. Guests will find sustainable sushi at Ukai, showcasing ocean-conscious ingredients. The property's three chiringuitos, including Crudo, Carbon, and Leña, serve pool-friendly snacks and refreshing drinks under traditional palapas.

Wellness

The spa at Conrad Tulum Riviera Maya combines elements of nature for a rejuvenating experience with treatments that incorporate local herbs. Guests can participate in restorative yoga sessions and take advantage of expansive fitness facilities equipped for all levels. The wellness offerings emphasize holistic approaches, including sound and meditation sessions.

Family-Friendly Experiences

The hotel includes a dedicated kids' club that engages children aged 4 to 12 with cultural crafts and activities. For families, there are multiple pools suitable for all ages, as well as organized theme parties and movie nights. The teens zone is equipped with games and classes, ensuring entertainment for younger guests.

Highlights

Location: Oceanfront hideaway overlooking white-sand beaches

Rooms: 349 rooms with stunning ocean views

Dining: 11 different dining venues

Wellness: 16 treatment rooms offering Mayan-inspired services

Kids: Dedicated children's club with themed activities

“Ideal for couples and families with young children, this beachfront property offers a boutique feel, a walkable layout, and a lovely private beach. While the multiple dining options earn mixed reviews, the attentiveness of the staff stands out. Overall, the setting is a persuasive reason to consider a return visit.”

Isabella MooreSenior Editorial Director at Petfriendlyhotels

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Highlights from guests

Sports & FitnessFitness Paradise

I enjoyed yoga every morning, and sometimes even on the beach. The fitness schedule is amazing, with bike tours and Pilates!

Kinselle from Canada

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DiningBreakfast Dreams

Breakfast was truly exceptional, the best ever, with so many fresh choices and special coffees enjoyed at a table outside every day.

Christina from United Kingdom

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Children's AmenitiesKids' Club Rocks

The kids club is very well managed, a real highlight. The ladies running it do a fantastic job!

Maribel from Spain

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Room FeaturesBalcony Bliss

Our ocean-view room had a private hot tub on the balcony. It also had easy access to Akumal Monkey Sanctuary.

Paul from United States

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Select your room type

Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals

King Room Tropical View

2 persons

52 m²

1 King-size bed

Tropical view

Shower

Coffee machine

room details

King Room Roll Shower Mobility Access

2 persons

52 m²

1 King-size bed

Shower

Coffee machine

room details

Governors Suite

2 persons

145 m²

1 King-size bed

Shower

Coffee machine

room details

Presidential King Suite

2 persons

186 m²

1 King-size bed

Shower

Coffee machine

room details

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Price and room availability calendar

Check availability and rates for your selected dates!

Facilities

Enjoy premium amenities for a relaxing stay with your pet

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Cycling
Billiard tables
Yoga class

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar

Business

Business centre
Meeting/ Banquet facilities

Children

Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Dining Onsite

Conrad Tulum Riviera Maya boasts a culinary landscape that weaves together authentic flavors from around the world. From romantic Greek evenings to vibrant local Mexican fare, the dining venues emphasize creativity and warmth, making every meal a treasured moment.

Conrad Tulum Riviera Maya Restaurant photo

Maratea

Greek

Ambiance

Modern, Romantic

Key Offerings

Experience vegetarian and gluten-free options with carefully crafted dishes that highlight the essence of Greek cuisine. Perfect for intimate dinners under soft lighting.

Reservation

Recommended

Dinner only, open daily from 18:00 to 23:00.

Autor

Mexican, Local

Ambiance

Modern, Romantic

Key Offerings

Delight in vegetarian offerings that bring the vibrant flavors of local Mexican cuisine to life in a chic setting, ideal for a peaceful dinner.

Reservation

Recommended

Dinner only, open daily from 18:00 to 23:00.

Kengai

Asian

Ambiance

Family friendly, Modern, Romantic

Key Offerings

Savor a variety of vegetarian dishes inspired by Asian flavors in a contemporary and welcoming atmosphere, perfect for family gatherings or date nights.

Reservation

Recommended

Dinner only, open daily from 18:00 to 23:00.

Ukai

Japanese, Sushi

Ambiance

Family friendly, Modern, Romantic

Key Offerings

Enjoy a range of vegetarian and vegan sushi options, brought to life with freshness and precision in a stylish setting that welcomes all.

Reservation

Recommended

Dinner only, open daily from 18:00 to 23:00.

Arbolea

American, Mexican, International

Ambiance

Modern

Key Offerings

Features a delightful buffet that includes both continental and à la carte breakfast selections. A great way to start your day with fresh options.

Reservation

Not needed

Breakfast and Brunch, open daily from 07:00 to 11:00.

Chiringuito Carbon

Mexican

Ambiance

Family friendly

Key Offerings

Offers lunch and dinner featuring casual Mexican dishes, emphasizing a family-friendly atmosphere by the beach.

Reservation

Not needed

Lunch and Dinner, open daily from 11:00 to 18:00.

Cafetal

American, International

Ambiance

Family friendly, Traditional, Modern

Key Offerings

Enjoy breakfast, lunch, and dinner options in a cozy setting ideal for meals with family or friends throughout the day.

Reservation

Not needed

Open daily from 07:00 to 22:00.

Chiringuito Crudo

Caribbean

Ambiance

Family friendly

Key Offerings

Indulge in vibrant Caribbean-inspired brunch and lunch dishes, served in a relaxed beachside location perfect for enjoying the sun.

Reservation

Not needed

Brunch and Lunch, open daily from 11:00 to 18:00.

Ultramar Restaurante

Mexican

Ambiance

Family friendly, Modern

Key Offerings

This venue serves brunch, lunch, and dinner, showcasing Mexican favorites in a contemporary and lively setting. Great for families and casual dining.

Reservation

Not needed

Open daily from 11:00 to 22:00.

Chaak-Bar

American

Ambiance

Modern

Key Offerings

A stylish bar offering a variety of cocktails, perfect for enjoying during cocktail hour in a sophisticated atmosphere.

Reservation

Not needed

Cocktail hour.

Ultramar Bar

Ambiance

Family friendly, Modern

Key Offerings

An inviting bar setting for enjoying evening drinks and cocktails in a relaxed environment.

Reservation

Not needed

Cocktail hour.

Chiringuito Leña

Italian

Ambiance

Family friendly, Traditional, Modern

Key Offerings

Offers brunch and lunch with a menu featuring vegetarian, vegan, and gluten-free options in a welcoming environment for all.

Reservation

Not needed

Open daily from 11:00 to 18:00.

Location

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

Map view

Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774

City landmarks

Beach

Playa Coba

870 m

Landmark

Playa Chemuyil

680 m

Mall

Hacienda Dona Isabel

1.3 km

Beach

Xcacel-Xcacelito

2.5 km

Landmark

Riviera Maya Golf Club

1.8 km

Landmark

Punta Sur viewpoint

2.3 km

Landmark

Chan Chemuyil

2.5 km

Beach

Santuario de la Tortuga Marina Xcacel Xcacelito

2.7 km

Beach

Playa Xcacel

2.5 km

Landmark

Cenote

2.5 km

Beach

Xcacel Beach

2.5 km

Landmark

Casa Kukulcan

2.7 km

Landmark

ATV's Xtreme

2.9 km

Beach

Akumal Beach

4.9 km

Lake

Cenote Xunaan-Ha

3.0 km

Landmark

Xcacel-Xcacelito Sanctuary

3.0 km

Landmark

Jungle Place

3.4 km

Landmark

Aktun Chen Natural Park

3.5 km

Landmark

Xcacelito Beach

3.7 km

Landmark

Parque Aventuras Mayas

3.7 km

Landmark

Aktun Chen

4.4 km

Landmark

Cenote Media Luna

4.3 km

Landmark

Aktun Chen Cenote

4.4 km

Landmark

Coral and Turtle Sighting

4.4 km

Landmark

mexicarteakumal

4.9 km

Landmark

Xelva Eco Park

4.8 km

Landmark

Akumal Monkey Sanctuary

4.8 km

Beach

Cabanas On The Beach

4.6 km

Landmark

Desires

4.7 km

Landmark

turtle beach

4.7 km

Explore Tulum

Local Highlights

Playa Chemuyil

10 minutes' walk

Beautiful beach offering crystal-clear waters and soft sands, perfect for swimming and sunbathing.

Xcacel-Xcacelito

10 minutes' drive

A stunning beach and turtle sanctuary known for its tranquility and natural beauty, ideal for eco-tourism.

Riviera Maya Golf Club

5 minutes' drive

An 18-hole championship golf course set in lush landscapes, appealing to golf enthusiasts of all skill levels.

Hacienda Dona Isabel

5 minutes' drive

Cultural attraction featuring local art, crafts, and traditional Mexican architecture, hosting various events.

Cenote Santa Cruz

10 minutes' drive

Intimate swimming spot in natural cenotes, ideal for relaxation and exploration of underground rivers.

ATV's Xtreme

10 minutes' drive

Exciting ATV adventures through the lush jungles; perfect for thrill-seekers looking for an adrenaline rush.

Yoga Classes

10 minutes' drive

Invigorating yoga sessions available nearby, focusing on relaxation and wellness in a serene environment.

Restaurant A

5 minutes' drive

Charming eatery specializing in traditional Mexican cuisine, known for its vibrant atmosphere and fresh ingredients.

Cocina Economica

10 minutes' walk

Casual spot for local specialties and affordable dishes; popular for their authentic flavors and friendly service.

The Cliff

10 minutes' drive

Fine dining experience with ocean views, gourmet dishes, and an extensive wine list; reservations recommended.

Maya Nightclub

10 minutes' drive

Lively nightclub featuring local DJs and themed nights, perfect for those looking to enjoy Tulum's vibrant nightlife.

Akumal Cinema

10 minutes' drive

Family-friendly cinema showcasing popular films; offers a unique atmosphere and is great for an evening out.

Getting around

City Centre

Tulum32 min · 21.1 km

Airports

Playa Del Carmen, Quintana Roo (PCM)62 min · 41.3 km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

is available in public areas for free.

Breakfast

All visitors are offered a buffet breakfast for a fee.

Pets

Pets are allowed on request.

Number of rooms:

349

FAQs

About Conrad Tulum Riviera Maya

What is the check-in and check-out policy at Conrad Tulum Riviera Maya?

Check-in is from 15:00, and check-out is by 12:00.

How far is Conrad Tulum Riviera Maya from the nearest airport?

Cozumel International Airport is 57 km away from the resort.

What amenities are available in the rooms at Conrad Tulum Riviera Maya?

Rooms include air conditioning, a flat-screen TV with cable channels, coffee machine, minibar, and a private bathroom with free toiletries.

What dining options does Conrad Tulum Riviera Maya offer?

The hotel has an on-site restaurant serving American, Caribbean, and Greek cuisine, with breakfast options including buffet, continental, and American.

Is there beach access at Conrad Tulum Riviera Maya?

The hotel features a private beach area with direct access to a pristine bay.

What recreational activities are available at Conrad Tulum Riviera Maya?

Guests can enjoy cycling, snorkeling, diving, and a variety of water sports facilities.

Does Conrad Tulum Riviera Maya have facilities for children?

The hotel offers a kids' club and a children's playground to cater to younger guests.

Is parking available at Conrad Tulum Riviera Maya?

Private parking is available on-site for free, and no reservation is needed.

Are there spa services at Conrad Tulum Riviera Maya?

The hotel's spa offers a range of treatments including massages, facials, and beauty services.

What languages are spoken by the staff at Conrad Tulum Riviera Maya?

The staff is proficient in both English and Spanish.