What is the check-in and check-out policy at Conrad Tulum Riviera Maya?
Check-in is from 15:00, and check-out is by 12:00.
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Conrad Tulum Riviera Maya, Tulum
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Key details
About the Hotel
Carretera Cancun Tulum 307, Tulum, ROO 77774,
- Next to the beach
Great
8.2
9.2
4.6
4.2
Rooms and Suites
Conrad Tulum Riviera Maya features 349 rooms and suites with oceanfront and tropical views. All rooms include air conditioning, a flat-screen TV with cable channels, a coffee machine, a shower, free toiletries, and a wardrobe. Room amenities feature a mini-bar and coffee/tea maker. Some rooms include a seating area. Suites add a balcony, living/dining room, spa bath, and plunge pool. Room options range from double rooms to quadruple rooms, some with sea views. All rooms have a private bathroom.
Onsite Dining Options
Guests will find a restaurant serving American, Greek, and Mexican cuisine. Breakfast options include buffet, à la carte, and continental choices each morning. The resort includes 11 restaurants.
Leisure and Activities
Conrad Tulum Riviera Maya provides a range of water sports facilities and a private beach area. There are five pools. Guests can access lagoons, cenotes, and caverns. Snorkelling and cycling are popular. The property features an outdoor swimming pool and a fitness centre, a sun terrace, a terrace, and a bar. The personalized concierge can arrange beach activities, spa treatments, and excursions to nearby attractions.
Location and Access
Conrad Tulum Riviera Maya sits on the white sand and clear waters of a pristine and secluded bay. Nearby landmarks include Jungle Place (3 km), Akumal Beach (5 km), Cenote Media Luna (4 km), Parque Aventuras Mayas (4 km), Aktun Chen Cenote (4 km), ATV's Xtreme (3 km), Playa Chemuyil (0.5 km), and mexicarteakumal (5 km). Aeropuerto de Playa del Carmen is 45 km away, and Cozumel International Airport is 57 km away. Cancun International Airport is approximately a 2-hour drive.
Hotel Services
Conrad Tulum Riviera Maya provides services including air conditioning, free WiFi, car parking, gym/fitness facilities, spa facilities, a conference room, a 24-hour front desk, a restaurant, a bar, a swimming pool, a children's playground, and an elevator. Additional services include room service, currency exchange, and a shared Convention Centre space. The 24-hour front desk offers helpful tips for getting around the area.
“Ideal for couples and families with young children, this beachfront property offers a boutique feel, a walkable layout, and a lovely private beach. While the multiple dining options earn mixed reviews, the attentiveness of the staff stands out. Overall, the setting is a persuasive reason to consider a return visit.”
Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
- King Room Ocean View2 persons52 sq. feet1 King-size bedAir conditioningBalconyroom details
- King Room Tropical View2 persons52 sq. feet1 King-size bedAir conditioningBalconyroom details
- King Room Roll Shower Mobility Access2 persons52 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
Price and room availability calendar
Check availability and rates for your selected dates!
August 2026 - August 2027
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Check-in/ Check-out
Facilities
Enjoy premium amenities for a relaxing stay with your pet
General
- No smoking on site
- Free Wi-Fi in public areas
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Cycling
- Billiard tables
- Yoga class
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Board games
- Children's menu
- Children's pool
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Curtains
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Dining Onsite
Conrad Tulum Riviera Maya boasts a culinary landscape that weaves together authentic flavors from around the world. From romantic Greek evenings to vibrant local Mexican fare, the dining venues emphasize creativity and warmth, making every meal a treasured moment.
Location
Carretera Cancun Tulum 307, Tulum, ROO 77774,
Explore Tulum
Local Highlights
Playa Chemuyil
10 minutes' walk
Beautiful beach offering crystal-clear waters and soft sands, perfect for swimming and sunbathing.
Xcacel-Xcacelito
10 minutes' drive
A stunning beach and turtle sanctuary known for its tranquility and natural beauty, ideal for eco-tourism.
Riviera Maya Golf Club
5 minutes' drive
An 18-hole championship golf course set in lush landscapes, appealing to golf enthusiasts of all skill levels.
Hacienda Dona Isabel
5 minutes' drive
Cultural attraction featuring local art, crafts, and traditional Mexican architecture, hosting various events.
Cenote Santa Cruz
10 minutes' drive
Intimate swimming spot in natural cenotes, ideal for relaxation and exploration of underground rivers.
ATV's Xtreme
10 minutes' drive
Exciting ATV adventures through the lush jungles; perfect for thrill-seekers looking for an adrenaline rush.
Yoga Classes
10 minutes' drive
Invigorating yoga sessions available nearby, focusing on relaxation and wellness in a serene environment.
Restaurant A
5 minutes' drive
Charming eatery specializing in traditional Mexican cuisine, known for its vibrant atmosphere and fresh ingredients.
Cocina Economica
10 minutes' walk
Casual spot for local specialties and affordable dishes; popular for their authentic flavors and friendly service.
The Cliff
10 minutes' drive
Fine dining experience with ocean views, gourmet dishes, and an extensive wine list; reservations recommended.
Maya Nightclub
10 minutes' drive
Lively nightclub featuring local DJs and themed nights, perfect for those looking to enjoy Tulum's vibrant nightlife.
Akumal Cinema
10 minutes' drive
Family-friendly cinema showcasing popular films; offers a unique atmosphere and is great for an evening out.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Pets
Pets are allowed on request.
Number of rooms:
349
Reviews and Ratings
Feedback about Conrad Tulum Riviera Maya from previous guests about their experience.
Pros
Friendly staff
Stunning facilities
Amazing breakfast
Cons
Slow room service
Small pizza size
Guest reviewsShow more reviews
FAQs
About Conrad Tulum Riviera Maya
How far is Conrad Tulum Riviera Maya from the nearest airport?
Cozumel International Airport is 57 km away from the resort.
What amenities are available in the rooms at Conrad Tulum Riviera Maya?
Rooms include air conditioning, a flat-screen TV with cable channels, coffee machine, minibar, and a private bathroom with free toiletries.
What dining options does Conrad Tulum Riviera Maya offer?
The hotel has an on-site restaurant serving American, Caribbean, and Greek cuisine, with breakfast options including buffet, continental, and American.
Is there beach access at Conrad Tulum Riviera Maya?
The hotel features a private beach area with direct access to a pristine bay.
What recreational activities are available at Conrad Tulum Riviera Maya?
Guests can enjoy cycling, snorkeling, diving, and a variety of water sports facilities.
Does Conrad Tulum Riviera Maya have facilities for children?
The hotel offers a kids' club and a children's playground to cater to younger guests.
Are there spa services at Conrad Tulum Riviera Maya?
The hotel's spa offers a range of treatments including massages, facials, and beauty services.
What languages are spoken by the staff at Conrad Tulum Riviera Maya?
The staff is proficient in both English and Spanish.
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