What is the check-in and check-out policy at Conrad Tulum Riviera Maya?
Check-in is from 15:00, and check-out is by 12:00.
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Conrad Tulum Riviera Maya, Tulum
353US$
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Key details
About the Hotel
Carretera Cancun Tulum 307,
Tulum,
Mexico,
ROO 77774,
Quintana Roo
- Next to the beach
Great
8.3
9.2
4.6
4.1
Loved by Conrad Tulum Riviera Maya guests
"The design and decor at Hotel Conrad Tulum are simply stunning. The architecture and interior design reflect a perfect blend of modern luxury and natural beauty."
"The breakfast buffet was exceptional with lots on offer including amazing fruit cut to your choice."
"The beach is quiet and very private."
Rooms and Suites
Conrad Tulum Riviera Maya features 349 rooms and suites with oceanfront and tropical views. All rooms include air conditioning, a flat-screen TV with cable channels, a coffee machine, a shower, free toiletries, and a wardrobe. Room amenities feature a mini-bar and coffee/tea maker. Some rooms include a seating area. Suites add a balcony, living/dining room, spa bath, and plunge pool. Room options range from double rooms to quadruple rooms, some with sea views. All rooms have a private bathroom.
Onsite Dining Options
Guests will find a restaurant serving American, Greek, and Mexican cuisine. Breakfast options include buffet, à la carte, and continental choices each morning. The resort includes 11 restaurants.
Leisure and Activities
Conrad Tulum Riviera Maya provides a range of water sports facilities and a private beach area. There are five pools. Guests can access lagoons, cenotes, and caverns. Snorkelling and cycling are popular. The property features an outdoor swimming pool and a fitness centre, a sun terrace, a terrace, and a bar. The personalized concierge can arrange beach activities, spa treatments, and excursions to nearby attractions.
Location and Access
Conrad Tulum Riviera Maya sits on the white sand and clear waters of a pristine and secluded bay. Nearby landmarks include Jungle Place (3 km), Akumal Beach (5 km), Cenote Media Luna (4 km), Parque Aventuras Mayas (4 km), Aktun Chen Cenote (4 km), ATV's Xtreme (3 km), Playa Chemuyil (0.5 km), and mexicarteakumal (5 km). Aeropuerto de Playa del Carmen is 45 km away, and Cozumel International Airport is 57 km away. Cancun International Airport is approximately a 2-hour drive.
Hotel Services
Conrad Tulum Riviera Maya provides services including air conditioning, free WiFi, car parking, gym/fitness facilities, spa facilities, a conference room, a 24-hour front desk, a restaurant, a bar, a swimming pool, a children's playground, and an elevator. Additional services include room service, currency exchange, and a shared Convention Centre space. The 24-hour front desk offers helpful tips for getting around the area.
“Ideal for couples and families with young children, this beachfront property offers a boutique feel, a walkable layout, and a lovely private beach. While the multiple dining options earn mixed reviews, the attentiveness of the staff stands out. Overall, the setting is a persuasive reason to consider a return visit.”
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Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
King Room Ocean View
2 persons
560 sq. feet
1 King-size bed
Shower
Coffee machine
room details
King Room Tropical View
2 persons
560 sq. feet
1 King-size bed
Shower
Coffee machine
room details
King Room Roll Shower Mobility Access
2 persons
560 sq. feet
1 King-size bed
Shower
Coffee machine
room details
King Room Partial Ocean View
2 persons
560 sq. feet
1 King-size bed
Shower
Coffee machine
room details
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Price and room availability calendar
Check availability and rates for your selected dates!
Facilities
Enjoy premium amenities for a relaxing stay with your pet
General
- No smoking on site
- Free Wi-Fi in public areas
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Cycling
- Billiard tables
- Yoga class
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Board games
- Children's menu
- Children's pool
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Room decor
- Curtains
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Dining Onsite
Conrad Tulum Riviera Maya boasts a culinary landscape that weaves together authentic flavors from around the world. From romantic Greek evenings to vibrant local Mexican fare, the dining venues emphasize creativity and warmth, making every meal a treasured moment.
Maratea
Greek
Ambiance
Modern, Romantic
Key Offerings
Experience vegetarian and gluten-free options with carefully crafted dishes that highlight the essence of Greek cuisine. Perfect for intimate dinners under soft lighting.
Reservation
Recommended
Dinner only, open daily from 18:00 to 23:00.
Autor
Mexican, Local
Ambiance
Modern, Romantic
Key Offerings
Delight in vegetarian offerings that bring the vibrant flavors of local Mexican cuisine to life in a chic setting, ideal for a peaceful dinner.
Reservation
Recommended
Dinner only, open daily from 18:00 to 23:00.
Kengai
Asian
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Savor a variety of vegetarian dishes inspired by Asian flavors in a contemporary and welcoming atmosphere, perfect for family gatherings or date nights.
Reservation
Recommended
Dinner only, open daily from 18:00 to 23:00.
Ukai
Japanese, Sushi
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Enjoy a range of vegetarian and vegan sushi options, brought to life with freshness and precision in a stylish setting that welcomes all.
Reservation
Recommended
Dinner only, open daily from 18:00 to 23:00.
Arbolea
American, Mexican, International
Ambiance
Modern
Key Offerings
Features a delightful buffet that includes both continental and à la carte breakfast selections. A great way to start your day with fresh options.
Reservation
Not needed
Breakfast and Brunch, open daily from 07:00 to 11:00.
Chiringuito Carbon
Mexican
Ambiance
Family friendly
Key Offerings
Offers lunch and dinner featuring casual Mexican dishes, emphasizing a family-friendly atmosphere by the beach.
Reservation
Not needed
Lunch and Dinner, open daily from 11:00 to 18:00.
Cafetal
American, International
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Enjoy breakfast, lunch, and dinner options in a cozy setting ideal for meals with family or friends throughout the day.
Reservation
Not needed
Open daily from 07:00 to 22:00.
Chiringuito Crudo
Caribbean
Ambiance
Family friendly
Key Offerings
Indulge in vibrant Caribbean-inspired brunch and lunch dishes, served in a relaxed beachside location perfect for enjoying the sun.
Reservation
Not needed
Brunch and Lunch, open daily from 11:00 to 18:00.
Ultramar Restaurante
Mexican
Ambiance
Family friendly, Modern
Key Offerings
This venue serves brunch, lunch, and dinner, showcasing Mexican favorites in a contemporary and lively setting. Great for families and casual dining.
Reservation
Not needed
Open daily from 11:00 to 22:00.
Chaak-Bar
American
Ambiance
Modern
Key Offerings
A stylish bar offering a variety of cocktails, perfect for enjoying during cocktail hour in a sophisticated atmosphere.
Reservation
Not needed
Cocktail hour.
Ultramar Bar
Ambiance
Family friendly, Modern
Key Offerings
An inviting bar setting for enjoying evening drinks and cocktails in a relaxed environment.
Reservation
Not needed
Cocktail hour.
Chiringuito Leña
Italian
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Offers brunch and lunch with a menu featuring vegetarian, vegan, and gluten-free options in a welcoming environment for all.
Reservation
Not needed
Open daily from 11:00 to 18:00.
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Conrad Tulum Riviera Maya Location
Carretera Cancun Tulum 307,
Tulum,
Mexico,
ROO 77774,
Quintana Roo
Map view
Carretera Cancun Tulum 307,
Tulum,
Mexico,
ROO 77774,
Quintana Roo
City landmarks
Beach
Playa Coba
2900 ft
Landmark
Playa Chemuyil
2300 ft
Mall
Hacienda Dona Isabel
4400 ft
Beach
Xcacel-Xcacelito
1.6
mi
Landmark
Riviera Maya Golf Club
1.1
mi
Landmark
Punta Sur viewpoint
1.4
mi
Landmark
Chan Chemuyil
1.5
mi
Beach
Santuario de la Tortuga Marina Xcacel Xcacelito
1.7
mi
Beach
Playa Xcacel
1.6
mi
Landmark
Cenote
1.6
mi
Beach
Xcacel Beach
1.6
mi
Landmark
Casa Kukulcan
1.7
mi
Landmark
ATV's Xtreme
1.8
mi
Beach
Akumal Beach
3.0
mi
Lake
Cenote Xunaan-Ha
1.8
mi
Landmark
Xcacel-Xcacelito Sanctuary
1.9
mi
Landmark
Jungle Place
2.1
mi
Landmark
Aktun Chen Natural Park
2.2
mi
Landmark
Xcacelito Beach
2.3
mi
Landmark
Parque Aventuras Mayas
2.3
mi
Landmark
Aktun Chen
2.7
mi
Landmark
Cenote Media Luna
2.7
mi
Landmark
Aktun Chen Cenote
2.7
mi
Landmark
Coral and Turtle Sighting
2.8
mi
Landmark
mexicarteakumal
3.0
mi
Landmark
Xelva Eco Park
3.0
mi
Landmark
Akumal Monkey Sanctuary
3.0
mi
Beach
Cabanas On The Beach
2.9
mi
Landmark
Desires
2.9
mi
Landmark
turtle beach
2.9
mi
Explore Tulum
Local Highlights
Xcacel-Xcacelito
10 minutes' drive
A stunning beach and turtle sanctuary known for its tranquility and natural beauty, ideal for eco-tourism.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Pets
Pets are allowed on request.
Number of rooms:
349
Reviews and Ratings
Feedback about Conrad Tulum Riviera Maya from previous guests about their experience.
Pros
Friendly staff
Stunning facilities
Amazing breakfast
Cons
Slow room service
Small pizza size
Guest reviews
Open reviews
FAQs
About Conrad Tulum Riviera Maya
How far is Conrad Tulum Riviera Maya from the nearest airport?
Cozumel International Airport is 57 km away from the resort.
What amenities are available in the rooms at Conrad Tulum Riviera Maya?
Rooms include air conditioning, a flat-screen TV with cable channels, coffee machine, minibar, and a private bathroom with free toiletries.
What dining options does Conrad Tulum Riviera Maya offer?
The hotel has an on-site restaurant serving American, Caribbean, and Greek cuisine, with breakfast options including buffet, continental, and American.
Is there beach access at Conrad Tulum Riviera Maya?
The hotel features a private beach area with direct access to a pristine bay.
What recreational activities are available at Conrad Tulum Riviera Maya?
Guests can enjoy cycling, snorkeling, diving, and a variety of water sports facilities.
Does Conrad Tulum Riviera Maya have facilities for children?
The hotel offers a kids' club and a children's playground to cater to younger guests.
Are there spa services at Conrad Tulum Riviera Maya?
The hotel's spa offers a range of treatments including massages, facials, and beauty services.
What languages are spoken by the staff at Conrad Tulum Riviera Maya?
The staff is proficient in both English and Spanish.
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