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From125US$ /night
Check-in
02Oct2025Select date
Check-out
03Oct2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

28 North Franklin Street, Chicago, Illinois, United States, 60606

Hyatt Place Chicago/Downtown - The Loop - A modern Loop district hotel with indoor pool, business facilities, and 206 apartment-style rooms

Located in Chicago's vibrant Loop district, this 3-star Chicago hotel features 206 air-conditioned rooms with distinct sleeping and living areas. Each accommodation at Hyatt Place Chicago/Downtown includes a Hyatt Grand Bed, 42-inch HDTV, Cozy Corner sofa, refrigerator, and laptop-friendly workspace. The property maintains a 24-hour front desk, shared lounge with TV area, and indoor swimming pool. Business travelers benefit from complimentary wired and wireless Internet access, a business center, and express check-out services. The Bar serves regionally inspired food and premium beverages, while The Market provides grab-and-go items from snacks to salads. The hotel sits within 0.5 miles of Willis Tower and The Rookery Building, 1 mile from Millennium Park and The Art Institute of Chicago, and 1 mile from the 360 Chicago Observation Deck.

Pros

Separate sleeping and living areas in every room

Eight restaurants within 0.3 miles, including GRK Greek Kitchen and Florian Opera Bistro

Complimentary wired and wireless Internet throughout the property

Bicycle rental service available

Cons

1.5 miles from Shedd Aquarium and Buckingham Fountain

Pet acceptance at hotel's discretion

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Select your room type

Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
Queen Room Two Queen Beds Sofa Bed
Max:
2 persons
28 m² 
Bed options:
2 King Size Beds
Shower
Heating
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King Room Sofa Bed
Max:
2 persons
33 m² 
Bed options:
1 King-size bed and 1 Sofa bed
Shower
Heating
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Queen Room Two Queen Beds View
Max:
2 persons
28 m² 
Bed options:
2 King Size Beds
Shower
Heating
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Price and room availability calendar

Check availability and rates for your selected dates!

Getting around

Easily find local transportation options to help you explore

City Centre
Chicago800 m
Airports
Midway International (MDW) 16.3 km
Chicago O'Hare International (ORD) 28.5 km
Train
Ogilvie Transportation Center500 m
Underground
Washington/Wells200 m
Clark/Lake500 m
Bus
Bus stop100 m

Facilities

Enjoy premium amenities for a relaxing stay with your pet

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Cycling

Services

  • Housekeeping
  • Car hire
  • Laundry
  • Grocery shopping service
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Curtains
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Location

28 North Franklin Street, Chicago, Illinois, United States, 60606
Map view
28 North Franklin Street, Chicago, Illinois, United States, 60606
Nearby
233 S. Wacker Drive Entrance on Jackson Blvd
Skydeck Chicago
430 m
233 S Wacker Dr
Willis Tower
430 m
100 E. Wacker Drive
Chicago Riverwalk
390 m
50 W Washington St Richard J. Daley Plaza Civic Center
Picasso Statue
550 m
Art object
Miro's Chicago
570 m
Restaurants
Billy Goat Tavern
30 m
330 S Wells St Lbby 1
Naf Naf Grill
30 m
309 W Washington St
GRK Greek Kitchen
130 m
219 W Washington St
Stocks & Blondes
200 m
40 N Wells St
The Eastman Egg Company
260 m
23 N Wacker Drive
Halsted Street Deli
130 m
1 S Franklin St Apt S
Noodles & Company
150 m
1 South Franklin St.
Sixty Five Chinese Restaurant
270 m
201 W Madison St
Corner Bakery Cafe
420 m
222 S Riverside Plz Chicago Union Station
Bombay Wraps
260 m
122 N Wells St
Market Creations Cafe
260 m
20 N Wacker Dr Civic Opera House
Cardozo's Pub
230 m
170 W Washington St Ste LL

Reviews and Ratings

Feedback from previous guests about their experience.
74%
guests love their stay and highly recommend our pet-friendly hotels
7.4/10
Very good
Rooms
7.0
Location
9.0
Service
7.0
Dining
8.0
Guest reviews
7.4/10
based on 1 review
8.2
8.2/10 based on 3850 reviews
David
United States, December  2024
7.4/10

The hotel has a superb location, making it easy to explore local attractions, and the breakfast offerings are exceptional, truly standing out among hotel options. The rooms are spacious, but I found the view from mine less than appealing as it faced a brick wall. The service was reliable, yet there were moments when I felt the staff could have been more attentive.

Rooms
7.0
The rooms were spacious, but my view was disappointing, facing a brick wall.
Service
7.0
Service was generally good; I appreciated the daily text check-ins, but there were instances where quicker responses would have improved my experience.
Location
9.0
The hotel is perfectly positioned within walking distance to various attractions, making it a convenient base for exploring the area.
Dining
8.0
The breakfast was a highlight, with diverse options that kept changing, making each day enjoyable.
Facilities
6.0
Facilities were decent, but I would have appreciated better maintenance, especially in common areas.
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Check-in
02Oct2025Select date
Check-out
03Oct2025Select date
Rooms and Guests2 Guests, 1 Room