Hyatt Herald Square New York Exterior photoHyatt Herald Square New York Exterior photoHyatt Herald Square New York Amenities photo
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From157US$ /night
Check-in
23May2026Select date
Check-out
24May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

30 W 31St Street, New York, New York, United States, 10001
-
Steps from Herald Square
Great
8.2
8.5
/10
3.9
3.8
/5

Hyatt Herald Square New York - A 4-star Beaux Arts hotel in historic Herald Square with bistro dining and business facilities

Located in the historic Herald Square area, this 4-star New York City hotel stands steps from Macy's Department Store. The 122-room Hyatt Herald Square features The Den, an American bistro serving hot breakfast, lunch, and dinner, plus an Espresso Bar with rustic wooden counters and communal tables. Rooms include premium bedding, pillow menus, air conditioning, bathrobes, 40-inch flat-screen TVs, and coffee makers. Business travelers benefit from meeting spaces, a business center, and complimentary WiFi. The property provides a fitness center, a 24-hour front desk, concierge services, and a Grab & Go market. Situated 1584.6 ft from Madison Square Garden, the Hyatt places guests within walking distance of the Empire State Building, Flatiron Building, and Herald Square. Key attractions like Bryant Park and St. Patrick's Cathedral lie 0.5 miles and 1 mile away respectively, while LaGuardia Airport is 9.5 miles from the property.

Pros

Located just 5 minutes' walk from 34th Street - Herald Square subway station

Surrounded by diverse dining options including Keens Steakhouse and Korean BBQ restaurants

Features international time zone clocks and sophisticated design elements

Safety systems include carbon monoxide detectors, fire extinguishers, and first aid kits

Cons

9.5 miles from LaGuardia Airport

Limited parking space in the hotel garage

“This property stands out for its prime Koreatown location, placing guests within easy reach of diverse dining and nightlife. I particularly like the rooftop bar, an ideal spot to appreciate Manhattan views, and the personalized welcome shows a commitment to guest satisfaction. While the gym may be minimalist, the hotel's strengths lie in its location and premium amenities.”
Hotel logo
Isabella MooreSenior Editorial Director at Petfriendlyhotels
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Select your room type

Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
Double Room Two Double Beds
2 persons
195 sq. feet 
2 Double beds
Shower
Air conditioning
King Room High Floor
2 persons
195 sq. feet 
1 King-size bed
Shower
Air conditioning
King Room
2 persons
195 sq. feet 
1 King-size bed
Shower
Air conditioning
Queen Room Two Queen Beds
2 persons
195 sq. feet 
2 King Size Beds
Shower
Air conditioning
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Price and room availability calendar

Check availability and rates for your selected dates!

Facilities

Enjoy premium amenities for a relaxing stay with your pet
Facilities: Great
8.1/10Review score

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Smoke detectors

Sports & Fitness

  • Fitness centre

Services

  • Valet parking
  • Room service
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Sun terrace
  • Leisure/ TV room

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Curtains
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Dining Onsite

Hyatt Herald Square New York boasts a delightful array of dining options that cater to every craving, whether it's a hearty breakfast or a cozy dinner. The inviting spaces offer a blend of classic American flavors and casual elegance, perfect for both relaxation and indulgence amidst the bustling energy of Midtown.
Hyatt Herald Square New York Restaurant photo
Hyatt Herald Square New York Restaurant photo
Hyatt Herald Square New York Restaurant photo

The Den

American
Ambiance
The Den exudes a warm and welcoming atmosphere, ideal for gathering with friends or unwinding after a day filled with city explorations. Its contemporary design makes it a comfortable retreat amid the energetic streets of New York.
Key Offerings
This cozy venue features a thoughtfully crafted menu highlighting classic American dishes for breakfast and dinner. Enjoy a variety of comfort food prepared with care, ideal for both casual dining and special moments.
Reservation
Not needed
Open daily for breakfast from 7:00 AM to 10:00 AM and dinner from 5:00 PM to 10:00 PM.

Ayza Bar and Restaurant

Varied American options with a focus on casual bar fare
Ambiance
Ayza offers a relaxed yet vibrant setting, perfect for socializing or winding down with a drink after a busy day. The contemporary decor and inviting seating create an atmosphere that is both cozy and chic.
Key Offerings
With an enticing selection of craft cocktails and small plates, Ayza is an excellent spot for unwinding. The menu reflects both authentic American tastes and innovative twists, ideal for a casual bite or a refreshing drink.
Reservation
Not needed
Operating hours vary; check for the latest updates.

Hyatt Herald Square New York Location

30 W 31St Street, New York, New York, United States, 10001
Map view
30 W 31St Street, New York, New York, United States, 10001
Nearby
Square
Macy's
1400 ft
New York City
Manhattan Skyline
1300 ft
Square
Herald Square
1400 ft
Museum
Museum of Sex
1600 ft
Restaurants
Ayza Wine & Chocolate Bar
200 ft
11 W 31st St Between 5th Avenue and Broadway
Henry at Life Hotel
100 ft
19 W 31st Street Luxe Life Hotel New York
Woodpecker by David Burke
700 ft
30 W 30th Street
Jongro BBQ
900 ft
22 W 32nd St 2nd Fl
New Wonjo Restaurant
900 ft
23 W 32nd St
Turntable LP Bar & Karaoke
800 ft
34-36 W 32nd St 5th Floor
Paris Baguette Bakery Cafe
1000 ft
6 W 32nd St
Explore New York
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Empire State Building
Empire State Building
13 minutes' walk
Iconic skyscraper known for stunning views, unique Art Deco architecture, and exhibits on its history.
Times Square
Times Square
18 minutes' walk
Famous for its bright lights and bustling atmosphere, offering entertainment and shopping options galore.
Madison Square Garden
Madison Square Garden
8 minutes' walk
World-renowned arena hosting concerts and sporting events, known for its electric atmosphere.
Museum of Sex
Museum of Sex
6 minutes' walk
A unique museum exploring the history, evolution, and cultural significance of human sexuality with engaging exhibits.
Bryant Park
Bryant Park
14 minutes' walk
A serene park offering seasonal activities like ice skating in winter and outdoor movie nights in summer.
Walking Tours
5 minutes' walk
Guided tours available focusing on various themes such as architecture or food, great for both history buffs and foodies.
Ayza Wine & Chocolate Bar
Ayza Wine & Chocolate Bar
1 minute' walk
A cozy spot specializing in wine and artisan chocolates, perfect for a sweet twist on dinner dates.
Woodpecker by David Burke
Woodpecker by David Burke
3 minutes' walk
Contemporary American dining featuring wood-fired dishes and a lively atmosphere ideal for both casual and special occasions.
The Comedy Cellar
10 minutes' drive
Famous comedy club showcasing top talents from the stand-up circuit, offering a night filled with laughter.
Theater District
15 minutes' walk
Home to Broadway shows and musicals, offering a vibrant atmosphere for theater lovers and families alike.
Getting around
City Centre
New York7 min  ·  2.5 mi
Airports
LaGuardia (LGA)22 min  ·  9.1 mi
Teterboro (TEB)30 min  ·  12.1 mi
Train
33rd St4 min  ·  1000 ft
Bus
Bus stop3 min  ·  700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at USD 115 per day.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel offers a full breakfast at the price of US$25 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian
Number of floors:
18
Number of rooms:
122
Former name
Holiday Inn Midtown West 31st Street Hotel New York City

Reviews and Ratings

Feedback about Hyatt Herald Square New York from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Hyatt Herald Square New York impresses guests with its prime location near attractions and public transportation, including convenient access to Penn Station. Many appreciate the rooftop bar, often mentioning its views of the Empire State Building and welcome drinks. The rooms are frequently described as spacious and comfortable; however, some guests have noted that they can be small. Guests enjoy having a donut shop conveniently located next door.
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Review score
Based on 1063 verified reviews
8.1/10
Great
80%
Recommend
Location
9.2/10
Staff
8.7/10
Value for money
7.8/10
Facilities
8.1/10
Pros
Helpful staff
Excellent location
Cozy room
Rooftop view
Cons
Slow elevator
Uncomfortable beds
Check-in nightmare
Guest reviews
based on 1063 reviews
8.1/10
based on 1609 reviews
8.2/10
jayden from australia
Single
king room
3 nights in November 2025
|
Reviewed:February 06, 2026
9.0/10

amazing boutique hotel experience!

clean roomfriendly staffexcellent location
this boutique hotel blew me away. the room was clean. the staff were super friendly. i really loved that the location was excellent and close to many awesome restaurants and convenient metro stations. i will definitely go back soon!
the refrigerator was actually a mini cooler, it did not keep my leftovers very cold.
Dining
9/10
the hotel bar is great with nice staff. i got welcome drink vouchers because of the new year. the breakfast service was a bit slow, it seemed personalized with few staff and many tables.
Facilities
8/10
the rooftop bar offers fine views. there is also a gym available . the location is central making it easy to reach various attractions.
Rooms
9/10
my room was spacious, comfortable and well equipped. the room had all necessary amenities. the beds were comfortable. the windows were able to be opened allowing fresh air.
Service
10/10
the front desk staff were well trained. they promptly addressed my expectations. one of the cleaning staff gave me information about the hotel. she was very kind and helpful.
0 Helpful
|
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Leo from Germany
Single
King Room
3 nights in November 2025
|
Reviewed:January 30, 2026
7/10
great optionsfantastic locationtired roomslarge sink
The location was fantastic. Everything was really close. breakfast had great options. It was a treat to start the day.
The rooms was very basic, and somewhat tired. also, the sink bowl seemed too big. It took up all the counter space, though.
0 Helpful
Juliet from United Kingdom
Business traveller
Queen Room Two Queen Beds
3 nights in October 2025
|
Reviewed:December 19, 2025
6/10
good locationoutdated bathroomdisengaged staff
the location was acceptable it was near transportation options
the hotel needs updates the bathroom was especially outdated the front desk staff attitude was not cute i found them disengaged
0 Helpful
Leo from United Kingdom
Couple
king room high floor
3 nights in November 2025
|
Reviewed:December 06, 2025
9.0/10

charmed by the location and rooftop views

kind ladiesquick elevatorsconvenient parkingnoisy air conditioning
The check-in ladies were kind and efficient, a pleasant surprise. the elevators were quick. I never waited long. the valet parking was convenient. It made our arrival seamless.
The air conditioning was a bit noisy. It made sleeping slightly difficult.
Dining
9/10
The bar servers were great. They remembered our drinks. breakfast service was quick. I got my coffee fast. the rooftop bar had very nice views. It was a highlight.
Location
10/10
The location was close to the subway station. It made travel easy. the hotel is near the empire state building. It is an easy walk. madison square garden is close too. Everything felt central!
Service
8/10
The front desk manager was helpful at check-in. He ensured everything went smoothly. staff were reactive to messages. It was reassuring. customer care was really charming. They answered all our questions.
Rooms
9/10
The room was clean and neat. It felt fresh. two chilled water bottles were waiting for me. It was a nice touch. the rooftop views were fantastic. It.
0 Helpful
|
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Darren from Australia
Single
King Room
3 nights in November 2025
|
Reviewed:November 19, 2025
6/10
acceptable locationmisrepresented hotelrobotic staff
the location WAS acceptable, close to shopping and transportation.
the hotel misrepresented ITSELF. I booked based on having a refrigerator, but the 'mini cooler' provided does not meet proper refrigeration temperatures. staff looked robotic when I inquired about a proper refrigerator given my need for medication storage. this discrepancy IS UNACCEPTABLE.
0 Helpful
Rosie from Australia
Family with children
King Room
3 nights in August 2025
|
Reviewed:November 05, 2025
7/10
good locationrooftop barfriendly staffsmall roomslow breakfast servicestreet noise
the location was good it was easy to get to many places i wanted to see the rooftop bar was a nice feature i enjoyed the views. i found the staff to be friendly and helpful when i had questions i appreciated their assistance. the room was clean and well maintained it had everything i needed for my stay
the room i had was quite small this made it a bit cramped especially with luggage i found it difficult to move around freely. the breakfast service was slow it took a long time to get my order and the options were limited. i noticed some noise from the street outside it sometimes disrupted my sleep
0 Helpful
Zoe from Greece
Couple
King Room
4 nights in August 2025
|
Reviewed:September 13, 2025
9/10

Really good Location and Service

central locationfriendly staff
The location is central with convenient subway access. The staff was helpful and friendly. I had a pleasant experience at this hotel. I found the breakfast option to be good.
0 Helpful
FAQs
About Hyatt Herald Square New York
What is the check-in and check-out policy at Hyatt Herald Square New York?
Check-in is at 15:00 and check-out is by 12:00.
Which popular attractions are near Hyatt Herald Square New York?
Nearby attractions include the Empire State Building (0.5 km), Madison Square Garden (0.5 km), and Herald Square (0.5 km).
Is there on-site dining at Hyatt Herald Square New York?
The hotel features an on-site American bistro called The Den and an Espresso Bar.
What options are available for breakfast at Hyatt Herald Square New York?
Breakfast is available at The Den for an additional charge of 25 USD.
What amenities are included in the rooms at Hyatt Herald Square New York?
Rooms feature air conditioning, flat-screen TVs, complimentary Wi-Fi, and coffee-making facilities.
What fitness facilities does Hyatt Herald Square New York offer?
Guests have access to a fitness center on the property.
Is there public transportation near Hyatt Herald Square New York?
Herald Square Subway Station is 300 meters from the hotel.
How far is Hyatt Herald Square New York from LaGuardia Airport?
The hotel is approximately 15 km from LaGuardia Airport.
What services are available for business travelers at Hyatt Herald Square New York?
A business center and express check-in/out services are available for guests traveling for business.
Are there any notable restaurants nearby Hyatt Herald Square New York?
Nearby restaurants include Keens Steakhouse (0.5 km), Jongro BBQ (0.5 km), and Up on 20 Rooftop Lounge (0.5 km).

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Check-in
23May2026Select date
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24May2026Select date
Rooms and Guests2 Guests, 1 Room