What are the check-in and check-out times at Lotte New York Palace?
Check-in time is 16:00, and check-out time is 11:00.
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Lotte New York Palace, New York
392US$
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Key details
About the Hotel
455 Madison Avenue,
New York,
New York,
United States,
NY 10022,
New York State
- Steps from Fifth Avenue
Very good
7.9
8.6
4.5
3.9
Loved by Lotte New York Palace guests
"The Studio Suite with the cathedral view was EXCEPTIONAL!"
"We booked the Cathedral and City Skyline View which was absolutely stunning, well worth it!"
"Part of what makes it special is the Pomme Palais, a quaint boutique bakery in the hotel."
Lotte New York Palace - A landmark 5-star hotel with cathedral views, spa services, and French-inspired dining in Midtown Manhattan
Housed in an 1882 neo-Renaissance mansion merged with a 55-story tower, this 5-star Midtown Manhattan hotel overlooks St. Patrick's Cathedral. The Palace section features 733 rooms and suites with marble bathrooms and custom furnishings, while The Towers occupies the top 14 floors with upgraded amenities and butler service. Dining options include VILLARD restaurant serving farm-to-table breakfast, Pomme Palais French market cafe, and in-room dining. The property houses the first ila Spa in the United States, offering holistic treatments and a private yoga studio. A 1950-square-foot Technogym-equipped fitness center provides workout facilities. This New York City hotel sits 984.3 ft from the 51st Street subway station and a 10-minute walk from Grand Central Terminal.
Pros
The Villard Mansion features preserved Gilded Age architectural details including a two-story marble lobby and gold-lined rooms
Private VIP tours available of the adjacent St. Patrick's Cathedral, including access to restricted areas
Les Clefs d'Or concierge team provides personalized guest experiences
Rarities salon offers exclusive rare wines and spirits in an intimate setting
Cons
9.5 miles distance from LaGuardia Airport requires advance transit planning
The bustling Midtown location experiences heavy pedestrian traffic during peak hours
“I found a compelling mix of old New York grandeur and modern luxury. Its position opposite St. Patrick's Cathedral means stunning views, particularly from the spacious rooms. The Gold Bar and extensive spa add a touch of indulgence that elevates it beyond a typical Midtown stay.”
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Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
Accessible Cathedral View King
2 persons
360 sq. feet
1 King-size bed
room details
Accessible Premier Skyline View King Bed
2 persons
360 sq. feet
1 King-size bed
room details
Accessible Superior Room Two Double Beds
2 persons
360 sq. feet
2 Double beds
room details
Accessible Superior Room King Bed
2 persons
360 sq. feet
1 King-size bed
room details
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Price and room availability calendar
Check availability and rates for your selected dates!
Facilities
Enjoy premium amenities for a relaxing stay with your pet
General
- No smoking on site
- On-site car park
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
Spa & Leisure
- Entertainment
- Spa & wellness centre
- Steam room
- Beauty treatment
- Massage
Room features
- Paid Wi-Fi in rooms
- Air conditioning
- Heating
- Garden furniture
- Ironing facilities
Bathroom
- Separate tub and shower
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Dining Onsite
At Lotte New York Palace, breakfast becomes an exquisite affair with three distinct dining options. Each venue offers a unique blend of flavors and atmospheres, ranging from a charming French café to a grand restaurant steeped in history. Delight in morning treats that exude both elegance and comfort.
Pomme Palais Cafe
French Market-style cafe
Ambiance
A charming pastry shop that feels like a Parisian gem, featuring vibrant decor reminiscent of a classic French street corner.
Key Offerings
Indulge in freshly baked pastries, artisanal breads, and delightful coffee, perfect for a casual breakfast or a quick bite on the go.
Reservation
No
Open for breakfast and brunch; hours vary.
Villard Restaurant
A la carte breakfast and weekend brunch
Ambiance
Set within the stunning Villard Mansion, this restaurant boasts a blend of classic elegance and modern charm, making it a refined setting for morning gatherings.
Key Offerings
Experience a thoughtfully curated breakfast menu featuring seasonal ingredients, along with a lavish brunch on weekends for those in search of a leisurely start to their day.
Reservation
Recommended
Open for breakfast and brunch; hours vary.
Lotte New York Palace Location
455 Madison Avenue,
New York,
New York,
United States,
NY 10022,
New York State
Map view
455 Madison Avenue,
New York,
New York,
United States,
NY 10022,
New York State
City landmarks
Landmark
Empire State Building
2800 ft
Square
Times Square
3600 ft
Park
Central Park
1.7
mi
Park
Bryant Park
3700 ft
Park
The High Line
1.9
mi
Museum
The Metropolitan Museum of Art
1.6
mi
Library
New York Public Library
3100 ft
Square
Macy's
1.1
mi
Theatre
Broadway
3500 ft
Tower
Trump Tower
2100 ft
Landmark
Chrysler Building
3300 ft
Landmark
Manhattan Skyline
1.0
mi
Museum
American Museum of Natural History
1.6
mi
Museum
Madame Tussauds New York
5200 ft
Zoo
Central Park Zoo
4400 ft
Gallery
Frick Collection
1.1
mi
Library
The Morgan Library & Museum
3700 ft
Square
Herald Square
1.1
mi
Public Building
United Nations Headquarters
5200 ft
Museum
Intrepid Sea
1.3
mi
Stadium
Madison Square Garden
1.5
mi
Square
Pulitzer Fountain
3200 ft
Nearby
Landmark
Rockefeller Center
1200 ft
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
1600 ft
Church
St. Patrick's Cathedral
300 ft
Museum
The Museum of Modern Art
1600 ft
Mall
Fifth Avenue
800 ft
Midtown East
1200 ft
Park
Paley Park
1000 ft
Restaurants
Ellen's Stardust Diner
2800 ft
1650 Broadway
Trouble's Trust
100 ft
455 Madison Ave At 50th Street
Tavern on 51
100 ft
455 Madison Ave At 50th Street
Villard
0 ft
455 Madison Ave Lotte New York Palace
Maloney & Porcelli
400 ft
37 E 50th St
Pomme Palais
300 ft
455 Madison Ave New York Palace
Sushiden Madison Ave
600 ft
19 E 49th St
Fresco by Scotto
500 ft
34 E 52nd St Between Park and Madison Avenues
BH Kitchen & Bar
600 ft
20 E 49th St
Explore New York
Explore New York Near Lotte New York Palace
St. Patrick's Cathedral
2 minutes' walk
Gothic-style architecture, stunning stained glass windows, and serene ambiance make this iconic cathedral a must-visit.
Rockefeller Center
5 minutes' walk
Famous for its Art Deco architecture, this venue offers shopping, dining, and the renowned Top of the Rock observation deck.
The Museum of Modern Art
6 minutes' walk
Home to an impressive collection of modern art, including works by Van Gogh and Warhol. Timed entry tickets recommended.
Central Park
6 minutes' drive
Large urban park featuring lakes, trails, and cultural venues. Ideal for picnics and leisurely strolls in a picturesque setting.
Villard
1 minute' walk
Elegant fine dining offering classic French cuisine with a modern twist. Reservations recommended for popular times.
Pomme Palais
1 minute' walk
Charming café serving artisanal pastries and light fare. A perfect spot for breakfast or a coffee break.
Tavern on 51
1 minute' walk
Casual dining with American comfort food and an inviting atmosphere. Offers gluten-free options.
Getting around
Looking for exclusive early booking discounts?
Unlock special rates for your next adventure with your pet today!
Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at USD 90 per day.
Internet
Wireless internet is available in the hotel rooms for additional charge.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Russian, Korean
Number of floors:
54
Number of rooms:
733
Former name
The Towers at The New York Palace
Reviews and Ratings
Feedback about Lotte New York Palace from previous guests about their experience.
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Pros
Convenient location
Large room size
Friendly staff
Cons
Lengthy queues
Guest reviewsbased on 2370 reviews
Matt from United Kingdom
Couple
cathedral view room king bed
4 nights in November 2025
|
Reviewed:February 16, 2026
9.3/10
really good midtown stay
smooth check-inprime viewwarm staff
everything was great. It included a smooth check-in. the room had a prime view. the hotel staff were professional and warm.
the reception greeting was very poor after a long flight. there was no welcome or friendliness.
Dining
9/10
Breakfast is always delicious in this hotel. the villard room is elegant and makes you feel like royalty. the food we had was superb. It included some pastries.
Facilities
10/10
the hotel is beautiful, historic, and well-located in midtown. the integration of the villard houses with the tower is a masterpiece. it offers all the contemporary comforts. the hotel offers very high-level services.
Service
9/10
the staff was courteous. the hotel is beautiful. it is elegant, clean, and well-kept. the hotel offered butler service if needed.
0 Helpful
|
ed from united states
Family with children
superior room king bed
3 nights in November 2025
|
Reviewed:February 08, 2026
9/10
genuine kindnessprofessional servicesincere interest
Elizabeth at the front office showed me kindness. tamara was super professional. She was patient. kal, the concierge, displayed sincere interest as he helped me plan my trip.
the hotel has a restaurant. the prices seemed high.
0 Helpful
FAQs
About Lotte New York Palace
What dining options can guests enjoy at Lotte New York Palace?
Dining options include the Villard restaurant, Pomme Palais bakery, Rarities lounge, and Trouble's Trust cocktail bar.
What is the distance from Lotte New York Palace to Central Park?
Central Park is located less than 1 km from the hotel.
What amenities do the rooms at Lotte New York Palace include?
Rooms feature a marble bathroom, minibar, desk, Wi-Fi, and some offer views of St. Patrick's Cathedral.
How far is Lotte New York Palace from LaGuardia Airport?
LaGuardia Airport is approximately 13 km away from the hotel.
What are some nearby attractions to Lotte New York Palace?
Nearby attractions include Rockefeller Center (0.5 km), The High Line (3 km), and the Empire State Building (1 km).
What unique services does Lotte New York Palace provide for business guests?
The hotel offers 20 meeting rooms and a business center for corporate travelers.
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