The Excelsior, A Luxury Collection Hotel, Florence Interior photo The photo shows a grand and elegant hotel lobby. The space is very spacious and well-lit, with a high ceiling adorned with intricate white molding and recessed lighting. 

The focal point of the lobby is a series of large, sculptural light fixtures hThe Excelsior, A Luxury Collection Hotel, Florence Exterior photo This is a warm and intimate indoor photo featuring three people enjoying a meal or conversation at a table.

On the left, a woman with blonde hair, dressed in a deep, rich reddish-brown top, is smiling warmly while looking at the man across the tableThe Excelsior, A Luxury Collection Hotel, Florence Exterior photo This is a vibrant, atmospheric photograph taken on a rooftop terrace, overlooking a sprawling, historic European city, most likely Rome, given the prominent dome in the background (which resembles St. Peter's Basilica).

**In the foreground, there ar
Save
up to 10%
when booking directly with us!
Check rooms and rates
From1 055US$ /night
Check-in
23May2026Select date
Check-out
24May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Piazza Ognissanti 3, Florence, Italy, 50123
-
Close to the historic old town
Perfect
9.0
9.2
/10
4.7
4.6
/5

Rooms and Suites

The Westin Excelsior, Florence, features 171 guest rooms and suites, each individually furnished. All rooms include a Westin Heavenly Bed(R), a 32-inch plasma-screen TV with multilingual program selection, and a digital jukebox. Comforts include 24-hour room service, premium bedding, air conditioning, and bathrobes. Some renovated rooms feature private balconies. Bathrooms feature free toiletries, bathrobes, a bidet, a hairdryer, and slippers. Select rooms offer river views, a terrace, a minibar, a wardrobe, and a safe deposit box.

Dining Options

The hotel has a restaurant and two bars. SE·STO on Arno, a sixth-floor gourmet restaurant and cocktail bar, offers contemporary Italian cuisine for lunch and dinner with 360-degree city views. Adjacent ORVM offers Tuscan dishes. ORVM bar features black-and-white marble floors, wooden tables, and leather-covered walls and chairs. A buffet breakfast is served on the ground floor and includes superfood choices and freshly juiced vegetables. Guests can enjoy meals from 12 PM to 11:00 PM.

Leisure and Wellness

Guests have access to a WestinWORKOUT(R) Fitness Studio with Technogym facilities, accessible 24/7 with a room key. The hotel offers access to a wellness center at a partner hotel located opposite the property. Sister hotel The St Regis Florence features Iridium Suites Spa by Clarins.

Location and Access

The Westin Excelsior Florence, is in Santa Maria Novella, near the city's main train station and steps away from Santa Maria Novella train station. It is near Renaissance churches of Santa Maria Novella and the Duomo and a short stroll along the Arno from Via Tornabuoni, a prime designer shopping street. The Boboli Gardens is 1 km away. Galleria dell'Accademia is 2 km away. Bargello National Museum and Pitti Palace are 1 km away. Strozzi Palace is 0.5 km away. Campanile di Giotto is 1 km away. Basilica of Santa Croce in Florence and Piazzale Michelangelo are 2 km away.

Hotel Services

The hotel provides turndown service. Parking is available for 35€, 45€ or 55€ per day, depending on vehicle size. The hotel offers meeting venues.

“The panoramic views from the rooftop dining area are a true highlight, adding a special touch to the dining experience. Set in a Renaissance landmark, the location provides immediate access to the city's cultural heart, especially the Duomo. I found the combination of historical charm and modern amenities made it a standout choice in Florence.”
Hotel logo
Isabella MooreSenior Editorial Director at Petfriendlyhotels
View all

Select your room type

Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
Penthouse King Room Terrace
2 persons
325 sq. feet 
1 King-size bed
Heating
Balcony
Classic Junior King Suite
2 persons
325 sq. feet 
1 King-size bed
Heating
Air conditioning
Junior King Suite River View
2 persons
325 sq. feet 
1 King-size bed
Heating
Air conditioning
Panoramic Junior King Suite Terrace
2 persons
380 sq. feet 
1 King-size bed
Heating
Balcony
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and room availability calendar

Check availability and rates for your selected dates!

Facilities

Enjoy premium amenities for a relaxing stay with your pet
Facilities: Perfect
9.1/10Review score

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid off-site car park
  • Safe deposit box
  • 24-hour reception
  • Pets allowed (limited amount or weight)
  • Rooms/ Facilities for disabled
  • Lift
  • Electric vehicle charging station
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • 24-hour room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Wake up service

Dining

  • Restaurant
  • Bar/ Lounge area
  • Outdoor dining area

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Paid babysitting/ Child services

Room features

  • Turndown service
  • Dining table

Bathroom

  • Hair dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • High ceiling
Show more

Dining Onsite

Experience the culinary delights of Florence at The Excelsior, where dining options showcase local flavors amidst stunning views. Indulge in contemporary Italian fare at the panoramic rooftop or savor traditional Tuscan dishes-all while enjoying the warm atmosphere that encapsulates the essence of Italy.
The Excelsior, A Luxury Collection Hotel, Florence Restaurant photo This is a brightly lit, stylish interior shot of what appears to be a restaurant or cafe with a panoramic view. The space has a distinctly vintage and somewhat retro aesthetic, with warm, inviting tones.

The walls are predominantly large windows off
The Excelsior, A Luxury Collection Hotel, Florence Restaurant photo The photo shows an elegant outdoor dining area, likely a restaurant terrace, with a beautiful view. The terrace is paved with terracotta tiles and features several tables set for dining. 

The tables are covered with white tablecloths and have comfor
The Excelsior, A Luxury Collection Hotel, Florence Restaurant photo This is a brightly lit, upscale restaurant with a sophisticated and slightly retro ambiance. The restaurant appears to be located in a high-rise building, offering a stunning panoramic view of a cityscape and possibly some greenery in the distance.

Se·sto On Arno Restaurant & Bar - Temporarily closed

Contemporary Italian
Ambiance
Rooftop terrace with sweeping city views
Key Offerings
Contemporary Italian cuisine for lunch and dinner, accompanied by vibrant flavors and an ambient setting, perfect for sunset dining during warmer months.
Reservation
Yes
Hours vary

ORVM Restaurant & Bar - Temporarily closed

Tuscan
Ambiance
Charming indoor setting with a focus on local traditions
Key Offerings
A menu featuring classic Tuscan dishes, celebrating the region's rich culinary heritage in a cozy and inviting atmosphere.
Reservation
Yes
Hours vary

The Excelsior, A Luxury Collection Hotel, Florence Location

Piazza Ognissanti 3, Florence, Italy, 50123
Map view
Piazza Ognissanti 3, Florence, Italy, 50123
Nearby
Church
Basilica of Santa Maria Novella
1300 ft
Museum
Strozzi Palace
2000 ft
Church
Ognissanti Church
300 ft
Restaurants
Trattoria dei 13 Gobbi
500 ft
Via del Porcellana 9/r
Winter Garden by Caino
300 ft
Piazza di Ognissanti 1 C/o The St. Regis Florence
ORVM Bar
300 ft
Piazza di Ognissanti 3
Restaurante Il Latini
1300 ft
Via Dei Palchetti 6/r
La Nicchia Winebar Enoteca Bistrot
500 ft
Lungarno Amerigo Vespucci 34/r between Piazza Goldoni and Piazza Ognissanti
Ostaria dei Centopoveri
900 ft
Via Palazzuolo 31R Corner Via del Porcellana
Chianineria Trattoria dall'Oste
2100 ft
Via De' Cerchi 40/R Via Alamanni 3/5 R Firenze
Harry's Bar
500 ft
L.no A. Vespucci 22/R
Explore Florence
Explore Florence
Top Attractions
Activities
Dining
Entertainment
Ponte Vecchio
Ponte Vecchio
10 minutes' walk
Historic bridge lined with jewelry shops, famous for its architecture and stunning river views.
Gallerie Degli Uffizi
Gallerie Degli Uffizi
12 minutes' walk
Renowned art museum housing masterpieces from the Renaissance, including works by Michelangelo and Botticelli.
Cathedral of Santa Maria del Fiore
Cathedral of Santa Maria del Fiore
14 minutes' walk
Iconic Florence cathedral with a stunning dome designed by Brunelleschi, offering breathtaking city views.
Basilica of Santa Maria Novella
Basilica of Santa Maria Novella
5 minutes' walk
A beautiful church known for its stunning frescoes and Renaissance architecture, located near the city's historic center.
Bike Tours
10 minutes' walk
Guided bike tours showcase Florence's landmarks. Rentals available at nearby shops; great for thrill-seekers.
Wellness Spa
15 minutes' walk
Relaxing spa offering massages and wellness services. Perfect for those seeking tranquility after exploring the city.
Cooking Classes
12 minutes' walk
Engaging cooking classes teach traditional Italian recipes, available for all skill levels, allowing a taste of local culture.
Trattoria dei 13 Gobbi
Trattoria dei 13 Gobbi
2 minutes' walk
Charming eatery famous for authentic Florentine cuisine, including the signature gnocchi. Reservations recommended.
Winter Garden by Caino
Winter Garden by Caino
1 minute' walk
Elegant restaurant with gourmet Italian dishes in a refined atmosphere. Features seasonal menus focused on local ingredients.
Restaurante Il Latini
Restaurante Il Latini
5 minutes' walk
Traditional Tuscan restaurant known for its hearty portions and friendly ambiance. Great for group dining and local wines.
Teatro della Pergola
15 minutes' walk
Historic theater showcasing a variety of performances from opera to drama. Offers a unique cultural experience.
Piazza della Signoria
Piazza della Signoria
12 minutes' walk
Vibrant city square featuring street artists and outdoor sculptures, ideal for a leisurely evening stroll or gathering.
Getting around
City Centre
Florence8 min  ·  2000 ft
Airports
Peretola (FLR)10 min  ·  3.9 mi
Galileo Galilei (PSA)121 min  ·  49.8 mi
Train
Florence Santa Maria Novella Railway Station8 min  ·  2000 ft
Bus
Bus stop2 min  ·  400 ft
Looking for exclusive early booking discounts?
Unlock special rates for your next adventure with your pet today!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby at EUR 70 per day.
Internet
Wireless internet is available in the hotel rooms at EUR 4 per hour.
Breakfast
A full breakfast is served at the price of EUR 50 per person per day. 
Pets
Pets allowed on request at the price of EUR 100 per stay.
Languages
English, French, Spanish, Italian
Number of rooms:
171

Reviews and Ratings

Feedback about The Excelsior, A Luxury Collection Hotel, Florence from previous guests about their experience.
Review score
Based on 150 verified reviews
9.3/10
Perfect
91%
Recommend
Breakfast
10.0/10
Cleanliness
9.1/10
Comfort
9.3/10
Facilities
9.1/10
Free Wi-Fi
7.5/10
Location
9.5/10
Paid Wi-Fi
10.0/10
Staff
9.3/10
Value for money
8.3/10
Pros
Impeccable service
Comfortable beds
Soft sheets
Helpful staff
Lovely breakfast
Cons
Payment confusion
Excessive charges
Lack of clarification
Guest reviews
based on 1969 reviews
4.5/5
based on 92 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About The Excelsior, A Luxury Collection Hotel, Florence
What is the distance from the grand 5-star The Excelsior, A Luxury Collection Hotel, Florence to Florence city centre?
Florence city centre is reachable within a 10-minute walk from the grand 5-star The Excelsior, A Luxury Collection Hotel, Florence.
What popular attractions are closest to The Excelsior, A Luxury Collection Hotel, Florence?
Guests of The Excelsior, A Luxury Collection Hotel, Florence can visit Poggiali e Forconi Galleria D Arte (only 450 m from the accommodation), or the pedestrianized square "Piazza della Repubblica" placed 9 minutes' walk away.
Does the Florence hotel have a car parking on site?
Yes, the Florence hotel offers private car parking nearby.
What is the earliest and the latest I can check-out at the Florence hotel?
At the Florence hotel, you can check out from 12:00 till 12:00.
How much does a room at the grand 5-star The Excelsior, A Luxury Collection Hotel, Florence cost?
The price for a room in the grand 5-star The Excelsior, A Luxury Collection Hotel, Florence starts at €964.
What payment methods are available in the The Excelsior, A Luxury Collection Hotel, Florence?
At the The Excelsior, A Luxury Collection Hotel, Florence, guests can pay using Visa, American Express, and JCB as well as other payment methods.
What are the room types offered by the grand 5-star The Excelsior, A Luxury Collection Hotel, Florence?
The grand 5-star The Excelsior, A Luxury Collection Hotel, Florence provides such room types as Classic Junior Suite, Penthouse King Room, and Panoramic Junior Suite.
Does the grand 5-star The Excelsior, A Luxury Collection Hotel, Florence staff speak foreign languages?
Yes, the staff of the grand 5-star The Excelsior, A Luxury Collection Hotel, Florence can assist you in Italian, Spanish, French, and English.
Does the grand 5-star The Excelsior, A Luxury Collection Hotel, Florence offer any rental services?
Guests are offered to rent cars directly from the grand 5-star The Excelsior, A Luxury Collection Hotel, Florence.
Which facilities does the Florence hotel provide?
Top locations of the Florence hotel include an art gallery and a lobby area, whereas guests' safety will be ensured with 24-hour security and luggage storage.

Next best alternative

Consider them for your next trip.
Check-in
23May2026Select date
Check-out
24May2026Select date
Rooms and Guests2 Guests, 1 Room