The Excelsior, A Luxury Collection Hotel, Florence
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The Excelsior, A Luxury Collection Hotel, Florence, Florence
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Key details
About the Hotel
Piazza Ognissanti 3, Florence, 50123,
-
Close to the historic old town
Perfect
9.0
9.2
/10
4.7
4.6
/5
Loved by The Excelsior, A Luxury Collection Hotel, Florence guests
Kind staff
Beautiful views
Amazing service
Delicious breakfast
Large suite
"We were here on our honeymoon and the property was kind enough to upgrade us to a beautiful room on the Arno!"
Taylor from United States
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"We had 3 balcony views ? out onto the river and the ritz."
angel0333 from United Kingdom
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"The room was amazing and the surroundings were magnificent."
Paul
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Rooms and Suites
The Westin Excelsior, Florence, features 171 guest rooms and suites, each individually furnished. All rooms include a Westin Heavenly Bed(R), a 32-inch plasma-screen TV with multilingual program selection, and a digital jukebox. Comforts include 24-hour room service, premium bedding, air conditioning, and bathrobes. Some renovated rooms feature private balconies. Bathrooms feature free toiletries, bathrobes, a bidet, a hairdryer, and slippers. Select rooms offer river views, a terrace, a minibar, a wardrobe, and a safe deposit box.
Dining Options
The hotel has a restaurant and two bars. SE·STO on Arno, a sixth-floor gourmet restaurant and cocktail bar, offers contemporary Italian cuisine for lunch and dinner with 360-degree city views. Adjacent ORVM offers Tuscan dishes. ORVM bar features black-and-white marble floors, wooden tables, and leather-covered walls and chairs. A buffet breakfast is served on the ground floor and includes superfood choices and freshly juiced vegetables. Guests can enjoy meals from 12 PM to 11:00 PM.
Leisure and Wellness
Guests have access to a WestinWORKOUT(R) Fitness Studio with Technogym facilities, accessible 24/7 with a room key. The hotel offers access to a wellness center at a partner hotel located opposite the property. Sister hotel The St Regis Florence features Iridium Suites Spa by Clarins.
Location and Access
The Westin Excelsior Florence, is in Santa Maria Novella, near the city's main train station and steps away from Santa Maria Novella train station. It is near Renaissance churches of Santa Maria Novella and the Duomo and a short stroll along the Arno from Via Tornabuoni, a prime designer shopping street. The Boboli Gardens is 1 km away. Galleria dell'Accademia is 2 km away. Bargello National Museum and Pitti Palace are 1 km away. Strozzi Palace is 0.5 km away. Campanile di Giotto is 1 km away. Basilica of Santa Croce in Florence and Piazzale Michelangelo are 2 km away.
Hotel Services
The hotel provides turndown service. Parking is available for 35€, 45€ or 55€ per day, depending on vehicle size. The hotel offers meeting venues.
“The panoramic views from the rooftop dining area are a true highlight, adding a special touch to the dining experience. Set in a Renaissance landmark, the location provides immediate access to the city's cultural heart, especially the Duomo. I found the combination of historical charm and modern amenities made it a standout choice in Florence.”
Isabella MooreSenior Editorial Director at Petfriendlyhotels
Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
Penthouse King Room Terrace
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Classic Junior King Suite
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Junior King Suite River View
2 persons
30 sq. feet
1 King-size bed
River view
Air conditioning
Heating
room details
Show all rooms
Price and room availability calendar
Check availability and rates for your selected dates!
July 2026 - July 2027
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Check-in/ Check-out
Facilities
Enjoy premium amenities for a relaxing stay with your pet
Facilities: Perfect
9.2/10Review score
General
Non-smoking property
Free Wi-Fi
Paid off-site car park
Safe deposit box
24-hour reception
Pets allowed (limited amount or weight)
Rooms/ Facilities for disabled
Lift
Electric vehicle charging station
Key card access
Sports & Fitness
Fitness centre
Services
24-hour room service
Housekeeping
Laundry
Dry cleaning
Wake up service
Dining
Restaurant
Bar/ Lounge area
Outdoor dining area
Business
Meeting/ Banquet facilities
Children
Cots
Paid babysitting/ Child services
Room features
Turndown service
Dining table
Bathroom
Hair dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
High ceiling
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Dining Onsite
Experience the culinary delights of Florence at The Excelsior, where dining options showcase local flavors amidst stunning views. Indulge in contemporary Italian fare at the panoramic rooftop or savor traditional Tuscan dishes-all while enjoying the warm atmosphere that encapsulates the essence of Italy.
Se·sto On Arno Restaurant & Bar - Temporarily closed
Contemporary Italian
Ambiance
Rooftop terrace with sweeping city views
Key Offerings
Contemporary Italian cuisine for lunch and dinner, accompanied by vibrant flavors and an ambient setting, perfect for sunset dining during warmer months.
Reservation
Yes
Hours vary
ORVM Restaurant & Bar - Temporarily closed
Tuscan
Ambiance
Charming indoor setting with a focus on local traditions
Key Offerings
A menu featuring classic Tuscan dishes, celebrating the region's rich culinary heritage in a cozy and inviting atmosphere.
Reservation
Yes
Hours vary
The Excelsior, A Luxury Collection Hotel, Florence Location
Piazza Ognissanti 3, Florence, 50123,
Explore Florence
Explore Florence
Top Attractions
Activities
Dining
Entertainment
Ponte Vecchio
10 minutes' walk
Historic bridge lined with jewelry shops, famous for its architecture and stunning river views.
Gallerie Degli Uffizi
12 minutes' walk
Renowned art museum housing masterpieces from the Renaissance, including works by Michelangelo and Botticelli.
Cathedral of Santa Maria del Fiore
14 minutes' walk
Iconic Florence cathedral with a stunning dome designed by Brunelleschi, offering breathtaking city views.
Basilica of Santa Maria Novella
5 minutes' walk
A beautiful church known for its stunning frescoes and Renaissance architecture, located near the city's historic center.
Bike Tours
10 minutes' walk
Guided bike tours showcase Florence's landmarks. Rentals available at nearby shops; great for thrill-seekers.
Wellness Spa
15 minutes' walk
Relaxing spa offering massages and wellness services. Perfect for those seeking tranquility after exploring the city.
Cooking Classes
12 minutes' walk
Engaging cooking classes teach traditional Italian recipes, available for all skill levels, allowing a taste of local culture.
Trattoria dei 13 Gobbi
2 minutes' walk
Charming eatery famous for authentic Florentine cuisine, including the signature gnocchi. Reservations recommended.
Winter Garden by Caino
1 minute' walk
Elegant restaurant with gourmet Italian dishes in a refined atmosphere. Features seasonal menus focused on local ingredients.
Restaurante Il Latini
5 minutes' walk
Traditional Tuscan restaurant known for its hearty portions and friendly ambiance. Great for group dining and local wines.
Teatro della Pergola
15 minutes' walk
Historic theater showcasing a variety of performances from opera to drama. Offers a unique cultural experience.
Piazza della Signoria
12 minutes' walk
Vibrant city square featuring street artists and outdoor sculptures, ideal for a leisurely evening stroll or gathering.
Getting around
<br />
City Centre
Florence 8 min · 2000 ft
Airports
Peretola (FLR) 10 min · 3.9 mi
Galileo Galilei (PSA) 121 min · 49.8 mi
Train
Florence Santa Maria Novella Railway Station 8 min · 2000 ft
Bus
Bus stop 2 min · 400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby at true.
Internet
Wireless internet is available in the hotel rooms at true.
Breakfast
A full breakfast is served at the price of EUR 50 per person per day.
Pets
Pets allowed on request at the price of EUR 100 per stay.
Languages
English, French, Spanish, Italian
Number of rooms:
171
Reviews and Ratings
Feedback about The Excelsior, A Luxury Collection Hotel, Florence from previous guests about their experience.
Review score
Based on 111 verified reviews
9.3 /10
Perfect
92 %
Recommend
Breakfast
10.0/10
Cleanliness
9.1/10
Comfort
9.4/10
Facilities
9.2/10
Free WiFi
7.5/10
Location
9.5/10
Paid Wi-Fi
6.2/10
Staff
9.4/10
Value for money
8.3/10
Pros
Impeccable service
Comfortable beds
Soft sheets
Helpful staff
Lovely breakfast
Cons
Payment confusion
Excessive charges
Lack of clarification
Guest reviews
based on 1969 reviews
4.5/5
based on 97 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About The Excelsior, A Luxury Collection Hotel, Florence
What is the distance from the grand 5-star The Excelsior, A Luxury Collection Hotel, Florence to Florence city centre?
Florence city centre is reachable within a 10-minute walk from the grand 5-star The Excelsior, A Luxury Collection Hotel, Florence.
What popular attractions are closest to The Excelsior, A Luxury Collection Hotel, Florence?
Guests of The Excelsior, A Luxury Collection Hotel, Florence can visit Poggiali e Forconi Galleria D Arte (only 450 m from the accommodation), or the pedestrianized square "Piazza della Repubblica" placed 9 minutes' walk away.
Does the Florence hotel have a car parking on site?
Yes, the Florence hotel offers private car parking nearby.
What is the earliest and the latest I can check-out at the Florence hotel?
At the Florence hotel, you can check out from 12:00 till 12:00.
How much does a room at the grand 5-star The Excelsior, A Luxury Collection Hotel, Florence cost?
The price for a room in the grand 5-star The Excelsior, A Luxury Collection Hotel, Florence starts at €964.
What payment methods are available in the The Excelsior, A Luxury Collection Hotel, Florence?
At the The Excelsior, A Luxury Collection Hotel, Florence, guests can pay using Visa, American Express, and JCB as well as other payment methods.
What are the room types offered by the grand 5-star The Excelsior, A Luxury Collection Hotel, Florence?
The grand 5-star The Excelsior, A Luxury Collection Hotel, Florence provides such room types as Classic Junior Suite, Penthouse King Room, and Panoramic Junior Suite.
Does the grand 5-star The Excelsior, A Luxury Collection Hotel, Florence staff speak foreign languages?
Yes, the staff of the grand 5-star The Excelsior, A Luxury Collection Hotel, Florence can assist you in Italian, Spanish, French, and English.
Does the grand 5-star The Excelsior, A Luxury Collection Hotel, Florence offer any rental services?
Guests are offered to rent cars directly from the grand 5-star The Excelsior, A Luxury Collection Hotel, Florence.
Which facilities does the Florence hotel provide?
Top locations of the Florence hotel include an art gallery and a lobby area, whereas guests' safety will be ensured with 24-hour security and luggage storage.
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