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From85US$ /night
Check-in
24May2026Select date
Check-out
25May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

521 Banff Avenue, Banff, Canada, T1L1B1
-
Close to the city center
Great
8.0
8.3
/10
3.7
3.7
/5

Rooms and Suites

The Banff Caribou Lodge offers several guest rooms and suites, including accessible rooms. Rooms feature Mountain Luxury Bedding, a flat-screen TV, wireless internet access, in-room coffee and tea, an iron and ironing board, and a mini fridge. Fresh mountain air is included. Pet-friendly rooms are limited to Standard or Superior Rooms with two beds. The Woodlands room is the larger option. All rooms include ironing facilities, heating, tea and coffee facilities, a sitting area, a dining table, free Wi-Fi, free toiletries, an electric kettle, an AM/FM alarm clock, a flat-screen TV, and carpeted floors. Some rooms have courtyard views, maple furnishings, and artwork inspired by Canada's Rocky Mountains. Suites include a 2-person hot tub, a flat-screen cable TV, a seating area with a gas fireplace, a refrigerator, and a coffee maker. Some suites offer mountain views.

Dining at Lodge

The Keg Steakhouse & Bar is onsite, featuring steaks, slow roasted prime rib, shellfish, salads, and desserts. Breakfast at The Keg offers a menu with a selection of hot items, fresh fruit, pastries, and cereals. An A La Carte menu is available.

Leisure and Spa

The Caribou Lodge offers spa services and facilities. Red Earth Spa has six treatment rooms, including one for hydrotherapy. Spa clients have access to the hotel's hot pool and exercise room. The fitness room entrance is just off the hot pool and steam room. The Red Earth Spa partners with Eminence Organic Skin Care of Hungary and SkinCeuticals Skin Care. The spa has areas for clients to relax before, during, or after treatments. The spa's hours are 10:00 a.m. - 8:00 p.m. There is also an indoor hot pool.

Location and Access

The Caribou Lodge & Spa is located on Banff Avenue. Nearby landmarks include The Historic Luxton Home Museum (1 km), Cave and Basin National Historic Site (3 km), St. Paul's Presbyterian Church (1 km), and Lake Minnewanka (2 km). Brewster Banff Airport Express provides express service from Calgary International Airport to Banff. All visitors to Banff National Park require a National Park entry pass.

Hotel Services

Hotel amenities include a spa tub, steam room, sauna, concierge, complimentary newspapers in the lobby, a restaurant, a bar/lounge, parking, meeting rooms, a conference room, business services, internet access in public areas, a safe deposit box at the front desk, a 24-hour front desk, dry cleaning service, and ski storage and lift. The Caribou Lodge can provide assistance in an emergency. Information collected through security surveillance is only used if an unlawful act occurs. The Caribou Lodge is a participating partner with the Key to Banff savings program.

“While the spa is a definite draw, especially the hydrotherapy treatments, the hotel's location at the edge of Banff Avenue means a bit of a walk to the main downtown area. On the plus side, the Keg Steakhouse onsite receives consistently high marks, and the Banff Roam bus stops right by the hotel, making getting around easier. For guests prioritizing spa time and good food over immediate proximity to the town center, this could be a solid choice.”
Hotel logo
Isabella MooreSenior Editorial Director at Petfriendlyhotels
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Select your room type

Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
Standard Double Room
2 persons
305 sq. feet 
2 Double beds
Heating
Bathtub
Standard King Room
2 persons
305 sq. feet 
1 King-size bed
Heating
Bathtub
Standard Two Queen Room
2 persons
305 sq. feet 
2 Double beds
Heating
Bathtub
Superior Two Queen Room
2 persons
305 sq. feet 
2 Double beds
Heating
Bathtub
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Facilities

Enjoy premium amenities for a relaxing stay with your pet
Facilities: Great
8.1/10Review score

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Canoeing
  • Skiing
  • Hiking
  • Cycling
  • Golf course
  • Yoga class

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Full body massage

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Banff Caribou Lodge and Spa, dining reaches a new level of comfort and flavor at The Keg Steakhouse & Bar, where hearty American fare meets the warmth of a family-friendly atmosphere. Guests can relish enticing breakfast options and savor delightful dinners that invite culinary exploration and cherished moments with loved ones.
Banff Caribou Lodge And Spa Restaurant photo
Banff Caribou Lodge And Spa Restaurant photo
Banff Caribou Lodge And Spa Restaurant photo

The Keg Steakhouse & Bar

American
Ambiance
Family-friendly and inviting, The Keg offers a cozy setting with rustic charm, perfect for gatherings or intimate dinners.
Key Offerings
An à la carte menu featuring a variety of choices including juicy steaks and seafood, complemented by a hearty breakfast buffet with hot items, fresh fruit, pastries, and cereals.
Reservation
Reservations are recommended for dinner service.
Open for breakfast and dinner; specific hours may vary.

Banff Caribou Lodge And Spa Location

521 Banff Avenue, Banff, Canada, T1L1B1
Map view
521 Banff Avenue, Banff, Canada, T1L1B1
Nearby
Amusement Park
Banff Rotary Park
200 ft
Whiskey Creek
700 ft
Church
Banff Park Church
1000 ft
Restaurants
The Beaver Bar
1400 ft
433 Banff Avenue Samesun Backpacker Lodge
Buffalo Mountain Cafe
3900 ft
700 Tunnel Mountain Rd
Alberta Wing Shack
1.3 mi
101 Eagle Crescent
Eggsmart
3400 ft
317 Banff Avenue
Banff Edo
3500 ft
317 Banff Ave
Explore Banff
Explore Banff
Top Attractions
Activities
Dining
Entertainment
Whyte Museum of the Canadian Rockies
Whyte Museum of the Canadian Rockies
18 minutes' walk
Art and culture from the Rockies showcased in exhibits, guided tours available, highlighting history and local artists.
Banff Park Museum National Historic Site
Banff Park Museum National Historic Site
20 minutes' walk
Historical collection of natural history with a special focus on Canadian wildlife, ideal for family outings.
Lake Minnewanka
Lake Minnewanka
20 minutes' walk
Scenic lake known for boat tours and stunning vistas, perfect for nature lovers and photography enthusiasts.
Canada House Art Gallery
Canada House Art Gallery
16 minutes' walk
Local and contemporary art displayed in a warm atmosphere, featuring unique pieces from Canadian artists.
Hiking at Mount Norquay
6 minutes' drive
Thrilling hiking trails offer breathtaking views and various difficulty levels, gear rentals available at nearby shops.
Spa Retreat at the Lodge
0 minutes' walk
Relaxing spa services featuring massages and wellness treatments designed to rejuvenate body and mind, reservations recommended.
Guided Wildlife Tours
10 minutes' drive
Fun-filled guided tours focus on local flora and fauna, available daily during the summer; family-friendly options offered.
Biking the Bow River Trail
10 minutes' walk
Gentle bike ride along river trails with stunning views; bike rentals are available from local shops, suitable for all skill levels.
The Beaver Bar
The Beaver Bar
5 minutes' walk
Casual atmosphere with pub favorites, known for its signature burgers and local craft beers; vegetarian options available.
Buffalo Mountain Cafe
Buffalo Mountain Cafe
15 minutes' walk
Authentic Canadian breakfast and lunch spot, famous for its hearty pancakes and homemade pastries; cozy and welcoming.
Banff Edo
Banff Edo
13 minutes' walk
Japanese fusion dining with fresh sushi and traditional dishes, perfect for an intimate dinner; reservations suggested.
Eggsmart
Eggsmart
13 minutes' walk
Family-friendly breakfast spot specializing in all-day brunch; known for customizable omelets and fresh coffee.
The Banff Centre's Performing Arts
25 minutes' walk
Vibrant venue offering live music, theater, and dance performances; family-friendly events regularly scheduled.
Banff Avenue Bars
10 minutes' walk
Lively nightlife with various local bars featuring live music and entertainment, perfect for social gatherings and night outs.
Willock & Sax Gallery
Willock & Sax Gallery
15 minutes' walk
Art gallery showcasing local artists' work; hosts regular exhibitions; all ages welcome to appreciate the creative space.
Weekly Outdoor Film Nights
12 minutes' walk
Free community film events during summer evenings at various parks, offering family-friendly options under the stars.
Getting around
City Centre
Banff14 min  ·  3700 ft
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Japanese
Year renovated:
2006
Number of floors:
4
Number of rooms:
77

Reviews and Ratings

Feedback about Banff Caribou Lodge And Spa from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Banff Caribou Lodge offers a convenient location within walking distance of the city center, making it easy to explore nearby shops and restaurants. Guests appreciate the on-site restaurant and bar. The large hot tub provides a relaxing experience, though some guests have noted that the facilities could use some updating. the hotel provides underground parking, a valuable amenity although it can be a tight squeeze for larger vehicles.
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Review score
Based on 1838 verified reviews
8.0/10
Great
75%
Recommend
Breakfast
9.9/10
Paid Wi-Fi
9.3/10
Value for money
7.8/10
Facilities
8.1/10
Pros
Helpful staff
Comfy beds
Clean rooms
Cons
Wear and tear
Slow elevators
Towel shortage
Guest reviews
based on 1838 reviews
8.0/10
based on 2455 reviews
4/5
based on 1479 reviews
8.0/10
Eric from United States
Family with children
Superior Two Queen Room
3 nights in November 2025
|
Reviewed:February 15, 2026
7/10

Acceptable Stay

underground parkadehot tubair conditioningloud vacuuming
My family enjoyed the hot tub after skiing it was great. The underground parkade was useful for our smaller vehicle it was free street parking too if needed.
The hotel did not have air conditioning it might be an issue during summer. I noticed a staff member vacuuming near our room past midnight that woke my kids and I up it was quite loud.
0 Helpful
joseph from canada
Single
standard king room
3 nights in November 2025
|
Reviewed:January 18, 2026
9.0/10

awesome time in the mountains!

spacious roomdouble sinksfree parkingavailable bus
the standard king room was spacious! i really liked how the bathroom had two sinks. the underground parking was free, a huge plus. there was a bus pass available , made getting around super easy!
the gym had only a few machines, so sometimes i had to wait.
Dining
9/10
the on-site restaurant, the keg, had a delicious filet mignon and salmon. breakfast had many options. the hotel provides convenient dining right on the premises.
Service
10/10
the front desk was always ready to help. they even price-matched my room with one on a hotel app! the staff offered me a complimentary daily ticket for the shuttle bus. there was a coffee bar everyday in the lobby.
Location
8/10
the hotel is an easy walk to main street. i found it very convenient. shops and places to eat are nearby. you can reach many attractions easily from here.
Facilities
9/10
the hot tub is big and fit lots of people. we enjoyed the spa. it has a comforting atmosphere. the hotel's environment felt new and well-kept.
0 Helpful
|
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christopher from united kingdom
Single
standard two queen room
4 nights in November 2025
|
Reviewed:December 17, 2025
8.5/10

good hotel near the shops

roam passfriendly staffunderground parkingmissing fan
i found roam pass to be a great addition. i really liked the location being about a kilometre walk to shopping. the staff was friendly and helpful. underground parking worked well and kept my car safe.
the bathroom needs a fan. the ceiling and part of the wall was peeling. it was a bit unsightly.
Facilities
9/10
the gym includes three treadmills and two stationary bikes. a large hot tub accommodates many guests, perfect after a day exploring. the underground parking is secure and easily accessible.
Dining
8/10
the keg restaurant is on site and offers convenient meals. breakfast buffet is available with reasonable price. the restaurant also serves a selection of local beers and international wines.
0 Helpful
|
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Darren from Australia
Single
superior king room
3 nights in November 2025
|
Reviewed:December 10, 2025
9/10

a pleasant stay!

efficient staffunderground parkingconvenient restaurant
the staff helped me very efficiently with my luggage. i found the underground parking quite convenient too. the keg restaurant offered a very convenient and enjoyable dining option, located right off the lobby.
0 Helpful
Melanie from Canada
Family with children
Superior King Room
3 nights in August 2025
|
Reviewed:October 13, 2025
8.8/10

Wonderful Stay at a Convenient Location

sweet ladyhelpful staffconvenient strollquick service
I found extra towels quickly. A very sweet housekeeping lady I saw in the hallway got what we needed in about five minutes. Front desk staff provided lots of information to us. I liked how close the hotel was to downtown, a short stroll away.
The gym could use some upgrades.
Dining
8/10
The restaurant includes large windows facing a plaza. It seemed a great spot to enjoy a meal. I noticed convenient access to the restaurant from the lobby.
Service
9/10
Staff offered prompt assistance. They were quick with requested items. The front desk was always ready to answer my questions.
Rooms
9/10
The room had comfortable beds. It featured ample plugs for electronics. The decor provided a cozy atmosphere.
Facilities
8/10
The underground parking offered convenience. I noticed the hot pool on the first floor. The hotel includes a spa for relaxation.
Location
10/10
Public transit is right outside the hotel. Downtown is within walking distance. I noticed many restaurants in the area near the hotel.
0 Helpful
|
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Bob from United States
Family with children
Standard Two Queen Room
3 nights in June 2025
|
Reviewed:July 21, 2025
6/10
helpful staffearly closurethird party
the staff were helpful.
The bar closed early at 10.30pm. i was refused service at the hotel bar, disappointing. the hotel said the bar was run by a third party and not in their control. Even room service stopped early.
0 Helpful
FAQs
About Banff Caribou Lodge And Spa
What is the distance from Banff Caribou Lodge And Spa to Banff Gondola?
The hotel is located 6 km from Banff Gondola.
What type of dining options are available at Banff Caribou Lodge And Spa?
The Keg Steakhouse and Bar is an on-site dining option that serves dinner and drinks.
What are the check-in and check-out times at Banff Caribou Lodge And Spa?
Check-in is at 16:00 and check-out is at 11:00.
What amenities does the Red Earth Spa provide at Banff Caribou Lodge And Spa?
The spa offers a variety of treatments including beauty services, full body massages, and hydrotherapy.
Is parking available at Banff Caribou Lodge And Spa?
Free private parking is available on-site without the need for a reservation.
What fitness facilities are available at Banff Caribou Lodge And Spa?
The hotel features a fitness centre, indoor swimming pool, and yoga classes.
Which restaurants can guests dine at near Banff Caribou Lodge And Spa?
Nearby restaurants include Chili's Grill and Bar (0.5 km), Carlito's Pizzaria (0.5 km), and The Beaver Bar (0.5 km).
What types of room amenities are available at Banff Caribou Lodge And Spa?
Rooms include features such as flat-screen TVs, mini-fridges, free Wi-Fi, and in-room coffee and tea facilities.
What recreational activities can guests enjoy at Banff Caribou Lodge And Spa?
Activities include skiing, hiking, cycling, and access to a children's playground.
Is there a pool facility at Banff Caribou Lodge And Spa?
Yes, the hotel features an indoor heated pool and hot tub.
Does Banff Caribou Lodge And Spa provide access for guests with limited mobility?
The hotel includes wheelchair access and features accessible guest rooms.
Can guests expect to find laundry services at Banff Caribou Lodge And Spa?
Yes, the hotel offers laundry services for guests.
Is Wi-Fi available throughout Banff Caribou Lodge And Spa?
Free Wi-Fi is accessible in all guest rooms and public areas.

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