What is the check-in and check-out policy at Moose Hotel And Suites?
Check-in is at 16:00 and check-out is at 11:00.
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Moose Hotel And Suites, Banff
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Key details
About the Hotel
345 Banff Avenue, Banff, T1L1H8,
- Steps from Banff Avenue
Great
8.9
9.4
4.7
4.5
Rooms and Suites
The Moose Hotel & Suites, located a 1-minute walk from downtown Banff, features 174 air-conditioned guest rooms, including One and Two Bedroom Suites and hotel rooms. Suites include a living room, gas fireplace, and kitchenette with a mini-fridge, sink, microwave, and toaster. Hotel rooms and suites include complimentary Wi-Fi, a coffee maker, a tea kettle, an iron and board, and an in-room safe. Bathrooms have Mountain Rain Showers. The Corner House, a heritage house in the courtyard, features antique furniture, a Queen bed, a sitting area, a clawfoot soaker tub with shower, a living room, and a wet bar.
Dining at Pacini
Pacini Italian Restaurant is located off the lobby. It offers gourmet Italian food with unique and authentic flavors. The restaurant provides breakfast service from 7:30 AM to 11:00 AM on weekdays. The Pacini Bread Bar features a variety of breads and Pacini spreads. The restaurant includes a dining room, lounge, and patio. The lounge has bar seating and flat-screen TVs. The patio includes fireplaces and patio furniture.
Leisure and Wellness
The Moose Hotel & Suites offers a range of options, including two outdoor rooftop hot pools with views of the Canadian Rocky Mountains and an indoor pool on the 4th floor. The Meadow Spa & Pools, located on the 3rd floor, features 10 treatment rooms and a private outdoor hot pool, and offers massages, body treatments, facials, nail services, and waxing. The fitness room includes two treadmills, two stair climbers, yoga mats, a bench, and free weights. A sauna is also available on the rooftop.
Location and Access
Located on Banff Avenue, the Moose Hotel & Suites is a short walk from downtown Banff. The hotel is near Canada House Art Gallery (0.5 km), St. Paul's Presbyterian Church (0.3 km), and Lake Minnewanka (1 km). The hotel provides complimentary Banff Local Roam bus passes. Parking is complimentary, including 2 Tesla charging parking stalls. Brewster Banff Airport Express provides express service from Calgary International Airport.
Services and Amenities
The Moose Hotel & Suites provides complimentary Banff Roam bus passes and free parking with charging stations. The hotel features a large meeting room, laundry facilities, and pet-friendly rooms for a $30 fee per pet per night. Meeting spaces can be catered by Pacini, featuring gourmet Italian food. The hotel provides assistance in emergencies that threaten life, health, or individual security. Visitors to Banff National Park require a National Park entry pass.
“The rooftop hot pools, with their stunning mountain views, make this hotel a standout in Banff. I especially appreciate the commitment to authentic Italian cuisine at the on-site Pacini restaurant. Its location is ideal for exploring Banff National Park while offering in-house wellness treatments.”
Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
- Superior King Room2 persons31 sq. feet1 King-size bedAir conditioningBalconyroom details
- Superior Queen Room Two Queen Beds2 persons31 sq. feet2 Double bedsAir conditioningBalconyroom details
- One-Bedroom King Suite2 persons46 sq. feet1 King-size bedAir conditioningBalconyroom details
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Price and room availability calendar
Check availability and rates for your selected dates!
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Check-in/ Check-out
Facilities
Enjoy premium amenities for a relaxing stay with your pet
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Luggage storage
- Locker room
- Ski storage
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Key card access
Sports & Fitness
- Fitness centre
- Canoeing
- Skiing
- Hiking
- Cycling
- Golf course
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Pool with view
Room features
- Air conditioning
- Heating
- Sitting area
- Patio
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Moose Hotel And Suites, dining celebrates the rich traditions of Italian cuisine with a focus on genuine flavors. The inviting settings create the perfect backdrop for families and friends to come together and relish scrumptious meals, just a short stroll from the vibrant streets of downtown Banff.
Moose Hotel And Suites Location
345 Banff Avenue, Banff, T1L1H8,
Explore Banff
Activities Near Moose Hotel And Suites
Whyte Museum of the Canadian Rockies
10 minutes' walk
Showcasing the art and heritage of the Rockies, the museum offers guided tours and exhibits highlighting local history.
Lake Minnewanka
11 minutes' walk
A stunning glacial lake, offering boating and fishing opportunities, with beautiful scenery and picnic areas perfect for families.
Buffalo Nations Luxton Museum
14 minutes' walk
Focusing on the culture and history of Indigenous peoples, this museum features artifacts and exhibits celebrating their legacy.
Cave and Basin National Historic Site
5 minutes' drive
The birthplace of Canada's national parks, renowned for its natural hot springs. Guided tours and interpretive programs are available.
Hiking to Little Beehive
2 minutes' walk
A thrilling hike featuring panoramic views, ideal for adventure-seekers looking to experience Banff's stunning landscapes.
Spa Treatments at The Spa at Moose Hotel
0 minutes' walk
Relaxation and rejuvenation await at the hotel's spa, offering massages and treatments for a soothing experience after outdoor activities.
Farm and Fire
2 minutes' walk
A cozy restaurant known for its wood-fired dishes using local ingredients, catering to both vegetarian and gluten-free diets.
El Toro Restaurant
4 minutes' walk
Offering spicy Latin flavors in a vibrant atmosphere, the restaurant is famous for its tapas and creative cocktails.
Banff Centre for Arts and Creativity
19 minutes' walk
A hub for cultural events, hosting concerts, theater performances, and art exhibitions, appealing to all ages.
The Old Spaghetti Factory
4 minutes' walk
A family-friendly venue with whimsical decor and a menu filled with Italian classics, offering a fun atmosphere for dining.
Getting around
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Number of floors:
4
Number of rooms:
174
Former name
moose hotel & suites
Reviews and Ratings
Feedback about Moose Hotel And Suites from previous guests about their experience.
Show moreShow less
Pros
Convenient location
Spacious rooms
Fantastic amenities
Outdoor hot tubs
Clean and comfortable
Cons
Filthy balcony
Guest reviewsbased on 1347 reviews
David from United States
Single
Superior King Room
3 nights in November 2025
|
Reviewed: February 04, 2026
9/10
efficient personnel capable bartender comfy beds
the front desk personnel were efficient. a bartender FROM spain was capable. beds are comfy. the parking area IS tidy.
the gym WAS very basic.
0 Helpful
marco from italy
Family with children
superior king room
4 nights in November 2025
|
Reviewed: January 07, 2026
9.0/10
convenient location and rooftop perks
central location rooftop jacuzzi helpful staff super clean room
The hotel is located right downtown, i could easily walk to all the shops and restaurants. the rooftop jacuzzi was a major highlight, especially with the views. the staff were really helpful, providing quick service when i had questions. plus, i appreciated the cleanliness in my room. It was super clean.
The hot tub water wasn't crystal clear. It looked a little cloudy, and it discouraged me from using it.
Service
9/10
The front desk staff was helpful. they provided directions to local attractions. i received prompt assistance with luggage storage. The process was efficient.
Rooms
8/10
My superior king room was very clean. the bed was comfortable, with fresh linens. the bathroom included complimentary toiletries. There were plenty of towels available.
Location
10/10
the hotel is very central, close to restaurants. it's a short walk to various shops. the location offered easy access to main attractions.
Facilities
9/10
The rooftop pool was very nice. the jacuzzi offered great views. unfortunately, the sauna was under maintenance . I hope it opens soon!!!
0 Helpful
|
Melanie from Canada
Family with children
Superior King Room
3 nights in October 2025
|
Reviewed: December 01, 2025
7/10
reasonable stay
central location underground parking responsive staff basic gym dumbbell selection basic room
the location was central! underground parking was available. the staff was responsive. the hotel offered electric vehicle charging stations.
the gym was very basic. it had a small selection of dumbbells with one bench and no bars. the room itself was basic but that was not a big deal.
0 Helpful
Show more reviews
FAQs
About Moose Hotel And Suites
Is parking available at Moose Hotel And Suites?
Private parking is available on-site for free without the need for a reservation.
What recreational facilities are available at Moose Hotel And Suites?
The hotel features an indoor swimming pool, a fitness center, and two rooftop hot pools with views of the Canadian Rockies.
What are the dining options at Moose Hotel And Suites?
Guests can dine at Pacini Italian Restaurant, which serves breakfast, lunch, and dinner with gourmet Italian cuisine.
Which attractions are close to Moose Hotel And Suites?
Nearby attractions include Banff Park Museum and The Whyte Museum of the Canadian Rockies, both located 700 meters from the hotel.
What room amenities does Moose Hotel And Suites offer?
Rooms include air conditioning, a flat-screen TV, coffee/tea making facilities, and some rooms have a balcony.
Are there any fitness facilities available at Moose Hotel And Suites?
The hotel offers a fully-equipped fitness center and an indoor swimming pool.
What is the distance from Moose Hotel And Suites to Calgary International Airport?
The hotel is approximately 100 km from Calgary International Airport.
What nearby restaurants can guests find around Moose Hotel And Suites?
Nearby restaurants include Rocky Mountain Flatbread and Ticino Swiss-Italian Restaurant, both located 0.5 km from the hotel.
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