What is the check-in and check-out policy at Banff Ptarmigan Inn?
Check-in is from 16:00 and check-out is by 11:00.
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Banff Ptarmigan Inn, Banff
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Key details
About the Hotel
337 Banff Avenue,
Banff,
Canada,
T1L 1B1,
Alberta
- Steps from Banff Avenue
Great
8.3
8.6
4.2
3.8
Loved by Banff Ptarmigan Inn guests
"The Ptarmigan included complimentary local bus tickets for our entire stay as well."
"The underground parking was a bit tight but there was an above ground overflow of the garage got full."
"This property offers underground free parking to guests right on the main thoroughfare and right where the portion that has all the restaurants and shops"
Rooms at Banff Ptarmigan
Rooms at the Banff Ptarmigan Inn feature Mountain Luxury bedding, flat screen TVs, wireless internet, and in-room coffee & tea. Room 346 has a large window view of the street and mountains. Some rooms have a private balcony. Each room has maple furnishings in natural tones and Canadian-inspired artwork. The family room includes air conditioning, a tea and coffee maker, and a private bathroom with a bath and a hairdryer. Double rooms offer air conditioning, a tea and coffee maker, and a private bathroom with a bath and a hairdryer. All rooms include ironing facilities, heating, air conditioning, tea and coffee facilities, a sitting area, a dining table, free toiletries, an electric kettle, and an AM/FM alarm clock.
Dining Onsite
The on-site restaurant, Meatball Pasta and Pizza, located a half level down from the main lobby, serves Italian fare for dinner. The menu offers pastas, stone-hearth oven pizzas including gluten free, entrees, and a variety of appetizers and desserts. Guests can take a look at a-la-carte Breakfast options available between 7am and 10am every day.
Leisure and Wellness
Guests at Banff Ptarmigan Inn can enjoy mountain views and numerous outdoor activities from hiking trails, canoe rides, and biking in the summer, to skiing, skating, and snowshoeing in the winter. The hotel has a lower-level health club with two hot tubs, a huge steam room and sauna, and a small gym. Guests also receive complimentary bus passes for their entire stay.
Location and Access
Banff Ptarmigan Inn is located within walking distance of downtown Banff. Nearby landmarks include Bourgeau Lake (0.3 km), Whyte Museum of the Canadian Rockies (0.5 km), and Saint Mary's Parish Banff (0.3 km). Also nearby are Canada House Art Gallery (0.5 km), The Historic Luxton Home Museum (0.3 km), Banff Centre for Arts and Creativity (2 km), Banff Park Museum National Historic Site (1 km), St. Paul's Presbyterian Church (0.3 km), and Cave and Basin National Historic Site (2 km). Express service from the Calgary International Airport to Banff is available with Brewster Banff Airport Express. The free shuttle to the Banff Gondola and Upper Hot Springs picks up outside the Elk + Avenue, right next door, which is also a stop for the Route 1 public bus toward Sulphur Mountain. Parking is available onsite although if you 're in a taller vehicle, be aware of height restrictions.
Hotel Services
The Banff Lodging Company provides assistance in an emergency that threatens life, health or security of an individual. Staff can provide information on ways to get around to certain places, hiring bikes etc. Business features include fast and free Wi-Fi, a public computer station with printer, and large meeting rooms with the ability to host between 30 to 40 individuals and to order catering from the on-site restaurant.
“Banff Ptarmigan Inn stands out for its superb location, placing guests within an easy stroll of Banff's attractions and the ski shuttle; plus, the complimentary bus passes are a real advantage. I appreciate the practical perks such as heated underground parking and the inviting health club with hot tubs and a sauna. It's a solid choice, especially for families.”
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Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
Superior Split King Queen Room
2 persons
295 sq. feet
1 King-size bed
Heating
Bathtub
room details
Standard King Room
2 persons
250 sq. feet
1 King-size bed
Heating
Bathtub
room details
Superior King Room
2 persons
270 sq. feet
1 King-size bed
Heating
Bathtub
room details
King Suite Mountain View
2 persons
315 sq. feet
1 King-size bed
Shower
Fireplace
room details
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Price and room availability calendar
Check availability and rates for your selected dates!
Facilities
Enjoy premium amenities for a relaxing stay with your pet
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Locker room
- Ski storage
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Canoeing
- Skiing
- Hiking
- Cycling
- Golf course
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Sauna
- Steam room
- Jacuzzi
Room features
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
The onsite dining option at Banff Ptarmigan Inn showcases a delightful Italian culinary experience, perfect for both family gatherings and cozy dinners. The inviting atmosphere of the restaurant ensures a comforting meal after a day of exploring the stunning Canadian Rockies.
Banff Ptarmigan Inn Location
337 Banff Avenue,
Banff,
Canada,
T1L 1B1,
Alberta
Map view
337 Banff Avenue,
Banff,
Canada,
T1L 1B1,
Alberta
City landmarks
Museum
Whyte Museum of the Canadian Rockies
2300 ft
Museum
Banff Park Museum National Historic Site
2900 ft
Museum
Buffalo Nations Luxton Museum
3600 ft
Landmark
Lake Minnewanka
2700 ft
Museum
Cave and Basin National Historic Site
1.5
mi
Landmark
Banff Centre for Arts and Creativity
1.0
mi
Gallery
All In The Wild Gallery
2000 ft
Waterfall
Bow Falls
1.2
mi
Gallery
About Canada
2100 ft
Landmark
Walter Phillips Gallery
3700 ft
Landmark
Surprise Corner
3600 ft
Garden
Cascade of Time Garden
3300 ft
Landmark
Fairmont Banff Springs
1.4
mi
Public Building
Parks Administration Building
3400 ft
Park
Central Park
2200 ft
Landmark
Vermilion Lakes
1.5
mi
Spa Centre
Banff Upper Hot Springs
2.1
mi
Landmark
Bow River Trail
3600 ft
Nearby
Banff Avenue
Banff Avenue
100 ft
Gallery
Canada House Art Gallery
1800 ft
Little Beehive
100 ft
Church
St. Paul's Presbyterian Church
100 ft
305 Squirrel Street Corner of Lynx & Squirrel Street
Saint Mary's Parish Banff
100 ft
Museum
The Historic Luxton Home Museum
100 ft
Gallery
Willock & Sax Gallery
100 ft
317 Banff Ave
Canadian Ski Museum West
600 ft
Johnson Lake Road
Johnson Lake
100 ft
Bourgeau Lake
100 ft
Shopping Area
Cascade Shops
100 ft
National Park
Banff National Park- Visitor Center
100 ft
Restaurants
Whitebark Cafe
400 ft
401 Banff Avenue
Rocky Mountain Flatbread
800 ft
317 Banff Avenue Cascade Shops Food Court
Banff Edo
900 ft
317 Banff Ave
Yan's Bistro
600 ft
317 Banff Avenue Cascade Plaza
Second Cup Coffee Co
800 ft
317 Banff Avenue
Banff Shawarma
900 ft
317 Banff Ave cb1 At The Cascade Shops food court
Evelyn's Coffee Bar
1100 ft
215 Banff Ave P.O Box 238
Evelyn's Too
2300 ft
229 Bear Street
Starbucks
1000 ft
225 Banff Avenue
Ramen Arashi
1200 ft
215 Banff Avenue 2nd Floor
Explore Banff
Explore Banff
Whyte Museum of the Canadian Rockies
9 minutes' walk
Art and history of the Rockies displayed through exhibits and guided tours. Great for exploring local culture.
Banff Park Museum National Historic Site
11 minutes' walk
Remarkable natural history exhibits in a historic building. Perfect for families with curious minds.
Lake Minnewanka
10 minutes' walk
Scenic lake known for boat tours and picnicking. Stunning views and great photo opportunities await.
Cave and Basin National Historic Site
5 minutes' drive
Historical site showcasing the birthplace of Canada's national park system. Offers unique insights and beautiful scenery.
Whitebark Cafe
2 minutes' walk
Cozy cafe serving fresh coffee and pastries. Great for breakfast or a light lunch in a relaxed setting.
Rocky Mountain Flatbread
3 minutes' walk
Casual dining with a focus on local ingredients. Try their famous flatbreads and seasonal dishes.
Banff Edo
4 minutes' walk
Authentic Japanese cuisine with a welcoming ambiance. Offers sushi, ramen, and gluten-free options.
Banff Centre for Arts and Creativity
20 minutes' walk
Vibrant hub for cultural events, featuring live performances and art exhibitions year-round.
All In The Wild Gallery
8 minutes' walk
Local art gallery showcasing wildlife photography. An ideal spot for art lovers of all ages.
Getting around
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are allowed on request.
Number of rooms:
134
Reviews and Ratings
Feedback about Banff Ptarmigan Inn from previous guests about their experience.
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Pros
Downtown proximity
Friendly staff
Comfy beds
On-site breakfast
Pet-friendly
Cons
Loud heater
Thin walls
Small washroom
Guest reviewsbased on 1400 reviews
François from France
Single
Superior King Room
3 nights in November 2025
|
Reviewed:January 16, 2026
8/10
free parkingexcellent dinnerking bed
The underground parking was free, useful. the hotel restaurant had excellent dinner options. my room was quite roomy. It featured a king bed.
the room overlooked the busy lobby and was very loud at night.
0 Helpful
fernand from france
Single
superior king room
3 nights in November 2025
|
Reviewed:December 09, 2025
9.0/10
a tender stay
friendly staffcomplimentary bus passesfree parking
The front desk staff was friendly. i appreciated the complimentary bus passes. I could explore the area without worry. free parking was also available.
the lighting in the room felt slightly dim, particularly when trying to get ready in the morning.
Service
9/10
the staff handled check-in swiftly and provided helpful directions. they ensured all my requests were met promptly and with a smile.. it was like a true escape from the everyday.
Rooms
9/10
the room featured a comfortable king-size bed with soft linens. it also included a mini-fridge for drinks and snacks. a coffeemaker with a selection of coffee pods for a lovely morning ritual.
0 Helpful
|
Monique from France
Single
Standard Two Queen Room
3 nights in August 2025
|
Reviewed:October 19, 2025
9.0/10
Charming Hotel with Excellent Location
tidy roomsfree parkingtown centereasy walk
Rooms are kept very tidy. Free parking I find very useful. Location allows an easy walk to the town center. I was happy.
The room, I must admit, had a bit dark lighting, it did.
Dining
9/10
Good Earth is right on the corner. It serves delicious coffee. Many restaurants are nearby this location. It makes it easy to find various options. I was very glad.
Location
10/10
The hotel has a perfect central location. Shops and cafes are walkable from the hotel. The proximity to downtown I did find very convenient for exploring. It's superb.
Facilities
8/10
Secured parking I found especially helpful. It gave me peace of mind . The hotel also provide bus tickets to the gondola. I like this.
0 Helpful
|
Fernand from France
Single
Superior King Room
3 nights in August 2025
|
Reviewed:September 22, 2025
6/10
adequate stay with some hiccups
polite stafflack of signageconfusing layout
the staff was polite enough.
finding the parking was a real chore since there were no signs (.. ). also, the man at the front desk seemed like he wished he was anywhere else but there. the hotel layout itself is a complete maze and not easy to navigate at all.
0 Helpful
FAQs
About Banff Ptarmigan Inn
What are the health and wellness facilities at Banff Ptarmigan Inn?
The hotel features a health club with two hot tubs, a steam room, and a sauna.
Which popular attractions are near Banff Ptarmigan Inn?
Nearby attractions include Bow Falls (0.5 km), Cave and Basin National Historic Site (1 km), and Banff Upper Hot Springs (3 km).
Does Banff Ptarmigan Inn provide breakfast options for guests?
Breakfast is available with a-la-carte options provided daily between 07:00 and 10:00.
What dining options are available at Banff Ptarmigan Inn?
The on-site restaurant, The Meatball Pizza & Pasta, serves Italian cuisine for dinner.
What amenities are included in the rooms at Banff Ptarmigan Inn?
Rooms feature air conditioning, free Wi-Fi, flat-screen TVs, and in-room coffee and tea facilities.
What activities can guests enjoy at Banff Ptarmigan Inn?
Guests can enjoy hiking, cycling, skiing, and golfing nearby.
Does Banff Ptarmigan Inn offer business services?
The hotel features meeting rooms accommodating 30 to 40 individuals and a business center with printing services.
How far is Banff Ptarmigan Inn from downtown Banff?
The hotel is located just 1 km from the downtown area of Banff.
Is there a bus service available from Banff Ptarmigan Inn?
Complimentary bus passes for local exploration are provided to guests for their entire stay.
Does Banff Ptarmigan Inn facilitate outdoor activities?
The hotel provides easy access to numerous outdoor activities, including skiing, hiking, and canoeing.
What kind of views can guests expect from their rooms at Banff Ptarmigan Inn?
Rooms offer views of the surrounding mountains and the picturesque streets of Banff.
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