C-Hotels Diplomat Florence Room photoC-Hotels Diplomat Florence Beds photoC-Hotels Diplomat Florence Exterior photo
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From37US$ /night
Check-in
23May2026Select date
Check-out
24May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Via Luigi Alamanni 9, Florence, Italy, 50123
-
Next to the Basilica of Santa Maria Novella
Perfect
9.1
8.7
/10
4.4
4.1
/5

Rooms: Practical and Essential

C-Hotels Diplomat offers 85 guestrooms with minibars and LCD televisions. All guestrooms include free Wi-Fi and safes. Each room is soundproofed and features air conditioning, a private bathroom with free toiletries, a bath or shower, and a bidet. Rooms include soundproof walls, a minibar, a wardrobe, and a flat-screen TV with satellite channels. Some rooms have views of the rooftops of Florence. Twin beds are available upon request.

Dining: Vintage Breakfast Room

A buffet breakfast is served in the vintage breakfast room. The buffet consists of cereals, cheeses, cold meats, fresh fruit, pastries, croissants, eggs, jams, cakes, and hot and cold drinks. The kitchen prepares eggs, pancakes, and vegetables. Cakes and pastries are delivered fresh daily. Cappuccino, including with soy milk, is available upon request. The bar serves drinks and a savory aperitif buffet during its evening happy hour. Guests can enjoy beverages and pastries from the self-service bar corner throughout the day.

Leisure: Modern Fitness Room

The modern fitness room offers views of the Duomo. Public spaces include a wood-and-concrete bar with vintage and industrial accents. The hotel provides the framework for events from 10 up to 200 people, with 300 sqm space for exhibitions and congresses.

Location: Near Train Station

C-Hotels Diplomat is located in the historic center, near Santa Maria Novella Train Station, just 200 metres from Florence Santa Maria Novella. It is across the street from the main train station, making for a hectic environment. Via Alamanni is a main public transport point next to the train station, offering shuttles to outlets and Siena, as well as a tram to the airport. It is a few minutes' walk from the city's main shopping centre and the Fortezza Da Basso congress and exhibition centre. The hotel is also near shopping streets with famous Italian fashion designers' shops, Via de' Tornabuoni, and Central Market. Peretola is 5 km away. Nearby landmarks include the Cathedral of Santa Maria del Fiore (1 km), Pitti Palace (2 km), and Galleria dell'Accademia (1 km).

Services: Front Desk 24/7

The hotel offers a 24-hour reception and check-out service. Featured amenities include complimentary newspapers in the lobby and dry cleaning/laundry services. A small business center provides free printing and use of computers. The hotel can organize meetings at the Santa Maria Novella Congress Centre next to the hotel. A shuttle-bus service runs to the train station. The hotel partners with a nearby private parking garage that offers valet service with its standard parking rates. Parking facilities include a garage and a car park. Safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit. The hotel also makes use of convenient amenities, which include complimentary wireless Internet access and concierge services.

“C-Hotels Diplomat stands out with its vintage decor and prime location near Florence's train station, a boon for travelers with luggage and those arriving by train; I particularly appreciate the 24-hour self-service bar with complimentary snacks. While some may find the immediate surroundings a bit gritty, the hotel's proximity to major attractions-a comfortable walk-and complimentary parking make it a solid choice. This hotel definitely leans into convenience.”
Hotel logo
Isabella MooreSenior Editorial Director at Petfriendlyhotels
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Select your room type

Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
Spacious
2 persons
270 sq. feet 
1 King-size bed
Shower
Heating
Comfy
2 persons
240 sq. feet 
1 King-size bed
Shower
Heating
Smart Double
2 persons
165 sq. feet 
1 King-size bed
Shower
Heating
Double Room
2 persons
165 sq. feet 
1 King-size bed
Shower
Heating
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Facilities

Enjoy premium amenities for a relaxing stay with your pet
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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C-Hotels Diplomat Location

Via Luigi Alamanni 9, Florence, Italy, 50123
Map view
Via Luigi Alamanni 9, Florence, Italy, 50123
Nearby
Church
Basilica of Santa Maria Novella
1700 ft
Church
Ognissanti Church
2000 ft
Event hall
Palazzo Degli Affari
1300 ft
Restaurants
Trattoria Dall'Oste
200 ft
29R Via Luigi Alamanni
Sapori & Dintorni Conad
900 ft
Via Luigi Alamanni 2/R Station Santa Maria Novella
Antica Trattoria Il Giardino
900 ft
Via della Scala 61/R Incrocio Con Via Dell'albero
Le Sorelline Wine Bar Caffe'
500 ft
Via della Scala 58/R
La Grotta di Leo
900 ft
Via della Scala 41/43/R
Bar Arcobaleno
1400 ft
Via Luigi Alamanni 21
Caffe' L'Angolo
800 ft
Via Della Scala 42 Rosso
Tino Caffe
900 ft
Via della Scala 55r
La Gatta e La Volpe
800 ft
Via della Scala 58R
Tosukana Sushi Restaurant
1100 ft
Via Dell'Albero 7/r
Explore Florence
Explore Vibrant Florence
Top Attractions
Activities
Dining
Entertainment
Piazza del Duomo
Piazza del Duomo
12 minutes' walk
Famous for its stunning cathedral and iconic dome, the piazza is a must-visit for its architectural beauty and cultural significance.
Gallerie Degli Uffizi
Gallerie Degli Uffizi
17 minutes' walk
One of the world's most renowned art museums, housing masterpieces from the Renaissance including works by Botticelli and Michelangelo.
Ponte Vecchio
Ponte Vecchio
15 minutes' walk
Historic bridge famous for its jewelry shops, offering picturesque views of the Arno River, a perfect spot for memorable photos.
Mercato Centrale
Mercato Centrale
10 minutes' walk
A vibrant marketplace featuring local produce, artisan foods, and dining options, ideal for tasting authentic Tuscan flavors.
Biking in Parco delle Cascine
30 minutes' walk
Biking along the Arno in Parco delle Cascine offers scenic views and relaxing paths. Rentals available near the park entrance.
Guided Walking Tours
12 minutes' walk
Guided walking tours provide insights on Florence's art and history. Various tours available, typically lasting 2-3 hours.
Yoga Classes
15 minutes' walk
Relaxing yoga classes at local studios foster tranquility and wellness. Reservation recommended; classes vary by day.
Trattoria Dall'Oste
Trattoria Dall'Oste
1 minute' walk
Renowned for its Tuscan steaks, this trattoria offers a warm atmosphere and hearty local dishes. Reservations advised.
Le Sorelline Wine Bar Caffe'
Le Sorelline Wine Bar Caffe'
2 minutes' walk
Charming wine bar serving local wines and light bites. Perfect for a casual evening with a selection of cheeses and charcuterie.
Antica Trattoria Il Giardino
Antica Trattoria Il Giardino
4 minutes' walk
Cozy spot famous for traditional pasta dishes and a lovely garden setting, ideal for family dinners or romantic meals. Reservations recommended.
Teatro della Pergola
20 minutes' walk
Historic theater featuring plays and performances. Check schedules for seasonal events, including operas and theatrical productions.
Jazz Club Firenze
12 minutes' walk
Intimate venue hosting live jazz performances weekly. Great for music lovers seeking a vibrant nightlife experience.
Getting around
City Centre
Florence8 min  ·  2000 ft
Airports
Peretola (FLR)9 min  ·  3.7 mi
Galileo Galilei (PSA)121 min  ·  50.1 mi
Train
Florence Santa Maria Novella Railway Station3 min  ·  700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible at a location nearby at EUR 30 per day.
Internet
High-speed internet access is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 18 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian
Year renovated:
2011
Number of floors:
5
Number of rooms:
75
Former name
Diplomat Hotel

Reviews and Ratings

Feedback about C-Hotels Diplomat from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
C-Hotels Diplomat enjoys an excellent location right across from the train station, making it ideal for travelers arriving by rail, and within a short walk of attractions like the Duomo. Guests appreciate the spacious rooms, some of which offer pleasant views, and find the provided amenities, such as the minibar and coffee/tea set, to be a plus. The breakfast receives high marks for its wide selection, though a few guests have mentioned that some aspects of the rooms could use updating. You may also find pastries, coffees, and tea as complimentary offerings.
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Review score
Based on 1904 verified reviews
9.1/10
Perfect
94%
Recommend
Staff
9.5/10
Location
9.4/10
Paid Wi-Fi
7.7/10
Breakfast
8.8/10
Pros
Great location
Comfortable bed
Spacious room
Helpful staff
Modern interior
Cons
Noisy environment
Thin walls
Stuffy bathroom
Guest reviews
based on 1904 reviews
9.1/10
based on 492 reviews
4.5/5
based on 2798 reviews
9.1/10
Jim from United States
Couple
Spacious
3 nights in November 2025
|
Reviewed:February 08, 2026
9/10

Convenient Location and Great Service

breakfast buffetcentral locationhelpful staff
I found the breakfast buffet included many options. The hotel had a central location close to the tram station. The staff were very nice and helpful. The room was clean.
0 Helpful
Sawyer from United States
Couple
Smart Double City View
3 nights in November 2025
|
Reviewed:January 02, 2026
9.3/10

Really good service and great location

friendly staffconvenient locationfresh produceineffective air conditioning
The staff were very friendly and helpful. The location is convenient, especially when using the train station. The breakfast offered excellent options, including fresh produce (and dairy-free choices).
The air conditioning did not work effectively, causing the room to remain stuffy and hot.
Rooms
9/10
The room was clean and modern. It included a large bathroom and comfortable linens. The room offered quiet, despite the hotel's proximity to the train station.
Location
10/10
The hotel is very close to the train station. A tram connects the station to the airport and stops nearby. The hotel is within walking distance of the city center.
Facilities
9/10
The breakfast buffet includes both hot and cold options (i especially liked the fresh fruits). An elevator serves all floors. The hotel also has a bar with friendly bartenders.
0 Helpful
|
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Hannah from United Kingdom
Family with children
comfy
3 nights in November 2025
|
Reviewed:December 24, 2025
7/10
great locationfriendly staffsdusty roomstaff helpfulness
the location it was really nice and close to the train station, was super handy. the air con worked great, that really helped because it was hot. i also liked that the staffs were so friendly and kind.
the room, it was dusty i think. housekeeping did not cleaned the room good when i was gone for a bit. i have to get a toilet roll myself from reception, it was embarrassing. the staff also aren't helpfulness and friendliness.
0 Helpful
Jake from United States
Family with children
Smart Double
3 nights in August 2025
|
Reviewed:November 04, 2025
7/10
kind staffcentral stationmodern bathroomsmall roomparking issuedouble bed
the staff was really kind. location were real close to central train station. you just walk a minute. also, the room had a large modern bathroom, i liked it a lot.
i found the room quite small and it didn't had enough space for the kid's stroller. also, the hotel didn't inform about not opening the parking at night. i had to leave the car on the street. also, i had to divide the double bed with my uncle even choosing option two singles in the reservation.
0 Helpful
Peter from Germany
Couple
Smart Double
3 nights in August 2025
|
Reviewed:October 24, 2025
9/10

convenient stay near the station

great locationkind staffwelcome note
the location could not be better. it is right in front of you if you land at the train station. the staff was kind and the room was beautiful (i enjoyed the welcome note). i would stay here again.
Service
9/10
the reception staff was attentive and very helpful. they offered advice on local attractions. the morning housekeeping team ensured rooms were cleaned thoroughly each day with fresh towels and amenities.
0 Helpful
|
Show more
FAQs
About C-Hotels Diplomat
What is the distance from C-Hotels Diplomat to Florence Cathedral?
C-Hotels Diplomat is a 10-minute walk from Florence Cathedral, approximately 800 m away.
What amenities are included in the rooms at C-Hotels Diplomat?
Rooms at C-Hotels Diplomat include air conditioning, free Wi-Fi, a flat-screen TV, a minibar, and coffee-making facilities.
What is the check-in and check-out policy at C-Hotels Diplomat?
Check-in at C-Hotels Diplomat is at 15:00 and check-out is by 11:00.
What dining options are available at C-Hotels Diplomat?
C-Hotels Diplomat features an on-site bar and café, and breakfast is served daily for an additional charge of 15 EUR.
How far is C-Hotels Diplomat from Santa Maria Novella Train Station?
C-Hotels Diplomat is located just across the street from Santa Maria Novella Train Station, approximately 400 m away.
What fitness facilities does C-Hotels Diplomat provide?
C-Hotels Diplomat has a modern fitness room that offers views of the Duomo.
What nearby restaurants can be found close to C-Hotels Diplomat?
Nearby restaurants include Trattoria Dall'Oste, Zhongyiyijia, and La Grotta di Leo, all within 0.5 km.
What services does C-Hotels Diplomat offer for business travelers?
C-Hotels Diplomat provides a small business center, meeting rooms, and free printing services.
Does C-Hotels Diplomat provide any recreational activities?
Guests at C-Hotels Diplomat can participate in bike tours and walking tours organized by the hotel.
Does C-Hotels Diplomat have a bar on-site?
Yes, C-Hotels Diplomat features a bar that serves drinks and has a savory aperitif buffet during the evening happy hour.
How many rooms does C-Hotels Diplomat have?
C-Hotels Diplomat has a total of 85 guestrooms.

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