Grey Street Hotel Newcastle upon Tyne Interior photoGrey Street Hotel Newcastle upon Tyne Exterior photoGrey Street Hotel Newcastle upon Tyne Interior photo

Grey Street Hotel, Newcastle upon Tyne

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Check rooms and rates
From$80 /night
Check-in
08Jul
Check-out
09Jul
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

2-12 Grey Street, Newcastle upon Tyne, NE1 6EE
-
Close to the city center
Great
8.5
8.9
/10
3.0
4.3
/5

Rooms at Grey Street

Grey Street Hotel has 49 rooms that combine Georgian features with modern style. Room options include standard rooms and junior suites. Standard rooms have double or twin beds. Junior Suites are split-level and have mini-fridges, robes, and slippers. Junior suites feature king or twin beds. Rooms include air conditioning, Wi-Fi, a flat-screen TV, a laptop safe, and tea/coffee-making facilities. Bathrooms provide White Company toiletries.

Dining and Drinks

Leila Lily's, the hotel's restaurant on Grey Street, serves starters, main courses, and desserts. It is open Sunday to Thursday 12 PM - 8 PM and Friday and Saturday 12 PM - 9 PM. The bar offers cocktails, wine, premium champagnes, draught beers, and spirits. The bar is open Sunday - Thursday 12 PM - 10 PM and Friday and Saturday 12 PM - late. A snack bar is also available.

Relaxation and Beauty

City Retreat Luxury Salon & Day Spa offers massages, facials, manicures, pedicures, and waxing. It includes three treatment rooms, a nail bar, and a pedicure station. Treatments for skin, body, and lashes are available, as well as non-surgical face lifts, hydro-facials, and quantum light therapy.

Location and Access

Grey Street Hotel is on Grey Street, 450 metres from Monument and 0.5 km from Manors. It's equidistant from the Quayside and the shopping area around Northumberland Street and Eldon Square. The hotel is a 5-minute walk to Central Station and a 25-minute drive or 20-minute metro ride to the airport. The Quayside Marketing is available every Sunday from 9:30 AM to 4:00 PM.

Services and Amenities

The hotel provides tea and coffee service from Ringtons. Services include same-day dry cleaning, 24-hour room service, wake-up calls, and concierge service. Four meeting rooms are available for 2-100 people. Dean Street Car Park is a 2-minute walk. The hotel offers baggage storage. Gluten-free menu options are available.

“Grey Street Hotel strikes a smart balance, retaining its Georgian character while offering contemporary boutique comforts. Its central location on Grey Street places guests steps from the Theatre Royal and within easy reach of the Quayside. I especially like that the hotel features dual access to the award-winning Leila Lily's restaurant and bar.”
Hotel logo
Isabella MooreSenior Editorial Director at Petfriendlyhotels

Select your room type

Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
  • Standard Double Room
    2 persons
    8 sq. feet
    1 Double bed
    Air conditioning
    Bathtub
  • Standard Twin Room
    2 persons
    10 sq. feet
    2 Single beds
    Air conditioning
    Bathtub
  • Deluxe Junior Suite
    2 persons
    33 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
Show all rooms

Price and room availability calendar

Check availability and rates for your selected dates!
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Check-in/ Check-out

Facilities

Enjoy premium amenities for a relaxing stay with your pet
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast

Business

  • Business centre
  • Fax/Photocopying

Children

  • Cots

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player

Room decor

  • Carpeted floor
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Dining Onsite

Leila Lily's at Grey Street Hotel invites guests to indulge in an extraordinary culinary experience where British, International, and European flavors intertwine. With a beautifully modern and romantic ambiance, it's perfect for any occasion, whether an intimate dinner or a nourishing breakfast.
Grey Street Hotel Newcastle upon Tyne Restaurant photo

Leila Lily's

British, International, European
Ambiance
Modern and Romantic, featuring a stunning floral bar that enhances the dining experience
Key Offerings
A versatile menu catering to various dietary preferences including vegetarian, vegan, gluten-free, and dairy-free options, alongside indulgent afternoon tea and seasonal cocktails from the adjoining bar.
Reservation
Recommended
Monday: 16:00 - 20:00; Tuesday to Thursday: 12:00 - 20:00; Friday to Saturday: 12:00 - 21:00; Sunday: 12:00 - 20:00

Grey Street Hotel Location

2-12 Grey Street, Newcastle upon Tyne, NE1 6EE
Explore Newcastle upon Tyne
Explore Newcastle
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Newcastle Castle
Newcastle Castle
4 minutes' walk
Historic castle showcasing Newcastle's origins, complete with guided tours and impressive views of the city.
The Quayside
The Quayside
7 minutes' walk
Picturesque riverside area known for its modern bridges, cafes, and vibrant nightlife, perfect for strolls.
Discovery Museum
Discovery Museum
14 minutes' walk
Engaging maritime museum featuring local history, free admission, and interactive exhibits suitable for all ages.
Baltic Centre for Contemporary Art
Baltic Centre for Contemporary Art
14 minutes' walk
Contemporary art space in a converted flour mill, offering rotating exhibits and stunning river views.
Stroll in Jesmond Dene Park
24 minutes' walk
Scenic park with wildlife, rivers, and walking paths, perfect for a relaxing day outdoors.
Whickham Thorns Outdoor Activity Centre
10 minutes' drive
Adventure center offering activities like mountain biking and archery for thrill-seekers.
Yoga at The Yoga Company
5 minutes' walk
Relaxing yoga classes in a tranquil setting, suitable for all levels and accommodating various styles.
Victoria Tunnel Tours
17 minutes' walk
Guided tours of this Victorian underground wagonway reveal fascinating stories and history.
Marco Polo Restaurant
1 minute' walk
Charming eatery offering Italian classics in a cozy atmosphere; ideal for quick bites or leisurely meals.
Longhorns Barbecue Smokehouse
1 minute' walk
Sizzling BBQ joint serves mouth-watering smoked meats, perfect for casual dining with friends or family.
Las Iguanas
2 minutes' walk
Vibrant Latin American restaurant famous for its cocktails and tapas, catering to diverse dietary needs.
Dacantus
1 minute' walk
Stylish tapas bar with a modern twist, offering high-quality small plates and a laid-back vibe.
Live Theatre
10 minutes' walk
Renowned venue featuring a range of performances from drama to musicals, ensuring a memorable night out.
The Sage Gateshead
20 minutes' walk
Iconic concert hall hosting live music and events, offering a fantastic atmosphere for music lovers of all ages.
The Biscuit Factory
The Biscuit Factory
16 minutes' walk
Art gallery and studio space showcasing local artists; hosts events and exhibits for all ages.
The Stand Comedy Club
11 minutes' walk
Comedy venue featuring local and national acts; a great option for a fun, relaxed evening out.
Getting around <br />
  • City Centre
    Newcastle upon Tyne 5 min  ·  1400 ft
  • Airports
    Newcastle (NCL) 20 min  ·  8.1 mi
    Durham Tees Valley (MME) 96 min  ·  39.8 mi
  • Train
    Manors Railway Station 6 min  ·  1700 ft
    Newcastle Central 8 min  ·  2000 ft
  • Bus
    Bus stop 6 min  ·  1700 ft
Looking for exclusive early booking discounts?
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 12.95 per person per day.
Children & extra beds
There are no cots provided in a room.  There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Number of floors:
8
Number of rooms:
49

Reviews and Ratings

Feedback about Grey Street Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Grey Street Hotel is frequently praised for its central location, making it easy to reach the train station, shops, and attractions like the Tyne Bridge. Guests appreciate the spacious rooms, some on the 5th floor offering nice views. The breakfast also receives high marks, with a great choice of dishes. However, a few guests have mentioned noise from nearby venues as a potential issue.
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Review score
Based on 1888 verified reviews
8.4 /10
Great
86 %
Recommend
Location
9.6/10
Staff
9.3/10
Paid Wi-Fi
7.6/10
Free WiFi
8.3/10
Pros
Excellent location
Comfortable rooms
Helpful staff
Cons
Small bed
No drinks
Guest reviews
based on 1888 reviews
8.4/10
based on 3286 reviews
8.5/10
Mason from Canada
Couple
Deluxe Double Room
4 nights in November 2025
|
Reviewed: February 01, 2026
9.3/10

Lovely Stay in Town

cooling system excellent location train station excellent value
The room had a cooling system for warmer temperatures. I found the location excellent. The hotel is close to amenities, including the train station. Food from restaurant had excellent value.
I thought the bar closed very early.
Service
9/10
Reception staff seemed friendly. They helped with bags at checkout. Staff are super, so helpful. I found them attentive.
Dining
9/10
Breakfast was freshly prepared. The restaurant offered unbelievable food. Staff in the breakfast area provided super service. I found the dining experience good.
Location
10/10
The hotel sat in the heart of the action. It is near many restaurants. The location included access to Eldon Square. The hotel is a short walk from the train station.
Rooms
9/10
Rooms are very clean. They are well heated. The bed felt comfortable. The hotel had excellent facilities.
0 Helpful
|
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Amelia from United Kingdom
Standard Double Room
3 nights in November 2025
|
Reviewed: January 26, 2026
9/10

lovely hotel stay

friendly stuff amazing service clean room comfortable bed
i appreciated how friendly the staff were . the service was amazing, and . the room felt very clean to me, and the bed was comfortable. the breakfast included tasty options.
the bedroom lighting was not great, i needed use bathroom mirror for makeup.
Dining
9/10
breakfast included a substantial choice for the continental options. the croissants tasted very good to me, and i also liked the coffee. there seemed plenty options for everyone.
0 Helpful
|
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Grayson from United States
Single
Standard Double Room
3 nights in November 2025
|
Reviewed: January 20, 2026
6/10

Decent Location, Some Issues

hard mattress artificial flowers
The room I got was not ideal. The mattress felt hard, made sleeping difficult (I toss and turn a lot). Artificial flowers used for decor seemed tacky and did not complement the building's architecture. I also noticed piped music outside. I found it unnecessary.
0 Helpful
Tom from United Kingdom
Single
Standard Double Room
1 night in November 2025
|
Reviewed: December 26, 2025
9/10

quiet stay with great service

friendly staff easy check comfortable bed bag storage
the reception staff were lovely, and check in was very easy. there was a warm feel. my room was immaculate, it had storage, iron, board, hairdryer, tea and coffee. the tv was on the wall. the bed was super comfortable, and the shower worked great. the staff stored my bags when i arrived early. i could shop without carrying them.
the elevator was tiny. this made moving luggage a little inconvenient.
Location
9/10
the hotel is central. shops and restaurants are very accessible. the train station is nearby and easy to reach. it's a perfect spot to explore the city center from.
0 Helpful
|
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anthony from united kingdom
Couple
deluxe double room
3 nights in November 2025
|
Reviewed: December 22, 2025
9.5/10

superb stay!

central location helpful staff
the location is very central. it offers easy access to shops and bars. i found the staff very pleasant and helpful. the breakfast room was well laid out and the selection was very good.
i stayed at the hotel for one night. the room seemed a bit sad. it clearly had some updates to wallpaper, but the wardrobe looked like it needed painting.
Facilities
9/10
the hotel is immaculate and well-decorated throughout with a lift. the room included nice additions like tissues, pen and paper, white company toiletries and water. it also offered a room safe and ironing board.
Dining
10/10
The hotel offers a awesome breakfast. It's freshly prepared to order with an extensive selection. various cooked breakfasts are available. the breakfast included a generous buffet as well, i was so happy!
0 Helpful
|
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FAQs
About Grey Street Hotel
What are the check-in and check-out times at Grey Street Hotel?
Check-in is from 15:00, and check-out is by 11:00.
How far is Grey Street Hotel from Newcastle Airport?
The hotel is 12 km from Newcastle Airport.
What dining options are available on-site at Grey Street Hotel?
The award-winning restaurant, Leila Lily's, offers an extensive menu and a stylish bar.
What amenities are provided in the rooms at Grey Street Hotel?
Rooms include a flat-screen TV, air conditioning, tea and coffee making facilities, and complimentary White Company toiletries.
What business facilities does Grey Street Hotel provide?
The hotel has four fully equipped meeting rooms accommodating between 2 to 100 guests.
How far is Grey Street Hotel from the Theatre Royal?
The hotel is located just 0.5 km from the Theatre Royal.
What health and wellness services are available at Grey Street Hotel?
Guests can enjoy a range of treatments at the City Retreat Luxury Salon & Day Spa, including massages, facials, and beauty services.
Is there Wi-Fi available at Grey Street Hotel?
Free Wi-Fi is available throughout the hotel.
What nearby dining options are available around Grey Street Hotel?
Nearby restaurants include Zizzi - Newcastle, Las Iguanas, and Marco Polo Restaurant, all within 0.5 km.
What unique features do the rooms at Grey Street Hotel offer?
Rooms feature individual decor, comfortable furnishings, and views of the city or gardens.
What attractions are located nearby Grey Street Hotel?
Nearby attractions include the Baltic Centre for Contemporary Art (1 km) and Eldon Square Shopping Centre (0.5 km).
Are there any special services provided for guests at Grey Street Hotel?
Guests receive a welcome drink upon arrival and access to luggage storage and express check-in/out.

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