What are the check-in and check-out times at Grey Street Hotel?
Check-in is from 15:00, and check-out is by 11:00.
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Grey Street Hotel, Newcastle upon Tyne
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Key details
About the Hotel
2-12 Grey Street,
Newcastle upon Tyne,
United Kingdom,
NE1 6EE,
Tyne and Wear
- Close to the city center
Great
8.5
8.9
3.0
4.3
Loved by Grey Street Hotel guests
"The hotel is a renovated historic bank which despite modern fixtures retains a wonderful ambience given the height of the ceilings in public areas."
"Really chic, great size, beds were super comfy and fabulous White Company toiletries."
"The Grey hotel is LOVLEY the bedding and towels top class the location is perfect."
Rooms at Grey Street
Grey Street Hotel has 49 rooms that combine Georgian features with modern style. Room options include standard rooms and junior suites. Standard rooms have double or twin beds. Junior Suites are split-level and have mini-fridges, robes, and slippers. Junior suites feature king or twin beds. Rooms include air conditioning, Wi-Fi, a flat-screen TV, a laptop safe, and tea/coffee-making facilities. Bathrooms provide White Company toiletries.
Dining and Drinks
Leila Lily's, the hotel's restaurant on Grey Street, serves starters, main courses, and desserts. It is open Sunday to Thursday 12 PM - 8 PM and Friday and Saturday 12 PM - 9 PM. The bar offers cocktails, wine, premium champagnes, draught beers, and spirits. The bar is open Sunday - Thursday 12 PM - 10 PM and Friday and Saturday 12 PM - late. A snack bar is also available.
Relaxation and Beauty
City Retreat Luxury Salon & Day Spa offers massages, facials, manicures, pedicures, and waxing. It includes three treatment rooms, a nail bar, and a pedicure station. Treatments for skin, body, and lashes are available, as well as non-surgical face lifts, hydro-facials, and quantum light therapy.
Location and Access
Grey Street Hotel is on Grey Street, 450 metres from Monument and 0.5 km from Manors. It's equidistant from the Quayside and the shopping area around Northumberland Street and Eldon Square. The hotel is a 5-minute walk to Central Station and a 25-minute drive or 20-minute metro ride to the airport. The Quayside Marketing is available every Sunday from 9:30 AM to 4:00 PM.
Services and Amenities
The hotel provides tea and coffee service from Ringtons. Services include same-day dry cleaning, 24-hour room service, wake-up calls, and concierge service. Four meeting rooms are available for 2-100 people. Dean Street Car Park is a 2-minute walk. The hotel offers baggage storage. Gluten-free menu options are available.
“Grey Street Hotel strikes a smart balance, retaining its Georgian character while offering contemporary boutique comforts. Its central location on Grey Street places guests steps from the Theatre Royal and within easy reach of the Quayside. I especially like that the hotel features dual access to the award-winning Leila Lily's restaurant and bar.”
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Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
Standard Double Room
2 persons
90 sq. feet
1 Double bed
Shower
Heating
room details
Standard Twin Room
2 persons
110 sq. feet
2 Single beds
Shower
Heating
room details
Deluxe Junior Suite
2 persons
360 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Deluxe Double Room
2 persons
130 sq. feet
1 King-size bed
Shower
Heating
room details
Show all roomsLess
Price and room availability calendar
Check availability and rates for your selected dates!
Facilities
Enjoy premium amenities for a relaxing stay with your pet
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
Business
- Business centre
- Fax/Photocopying
Children
- Cots
Room features
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- CD player
Room decor
- Carpeted floor
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Dining Onsite
Leila Lily's at Grey Street Hotel invites guests to indulge in an extraordinary culinary experience where British, International, and European flavors intertwine. With a beautifully modern and romantic ambiance, it's perfect for any occasion, whether an intimate dinner or a nourishing breakfast.
Grey Street Hotel Location
2-12 Grey Street,
Newcastle upon Tyne,
United Kingdom,
NE1 6EE,
Tyne and Wear
Map view
2-12 Grey Street,
Newcastle upon Tyne,
United Kingdom,
NE1 6EE,
Tyne and Wear
City landmarks
Bridge
Gateshead Millenium Bridge
1.0
mi
Gallery
Baltic Centre for Contemporary Art
3600 ft
Museum
Discovery Museum
3700 ft
Museum
Life Science Centre
3000 ft
Museum
The Great North Museum
4000 ft
Gallery
The Biscuit Factory
4300 ft
Museum
Victoria Tunnel
4600 ft
Mall
Eldon Square
2500 ft
Square
The Blue Carpet
2100 ft
Stadium
St James' Park
3700 ft
Church
Cathedral Church of St Mary
2400 ft
Gallery
Laing Art Gallery
2300 ft
Nearby
Night club
Newcastle Castle
900 ft
Market
The Quayside
1900 ft
Bridge
The Tyne Bridge
1500 ft
Bridge
High Level Bridge
1600 ft
Church
Saint Nicholas Cathedral
500 ft
Market
Grainger Market
1400 ft
Grainger Street Newcastle city centre
Grainger Town
1500 ft
St Nicholas Square
Newcastle Cathedral
500 ft
Museum
Holy Jesus Hospital
900 ft
Cinema
Tyneside Cinema
700 ft
Bridge
Swing Bridge
1500 ft
Monument
Grey's Monument
1400 ft
Grey Street
200 ft
Bessie Surtees House 41-44 Sandhill Quayside
Historic England
1400 ft
48 Westgate Rd
George Stephenson Monument
1100 ft
Church
St John the Baptist Church
1200 ft
Shopping Area
Central Arcade Newcastle
1600 ft
2 Old George Yard High Bridge
The Glamorous Owl
500 ft
Restaurants
Portofinos Restaurant
100 ft
Churchill House 12A Mosley Street
Longhorns Barbecue Smokehouse
200 ft
10 Mosley Street
Las Iguanas
500 ft
62-74 Grey Street
Zizzi - Newcastle
300 ft
42 Grey Street
Tandoori Nights
200 ft
17 Grey Street
Topolino Restaurant
200 ft
44 Dean Street
Nadon Thai
300 ft
32-34 Mosley Street
Barluga
400 ft
35 Grey Street
Dog Leap Cafe
600 ft
St Nicholas Square Tynemouth
Explore Newcastle upon Tyne
Explore Newcastle
Newcastle Castle
4 minutes' walk
Historic castle showcasing Newcastle's origins, complete with guided tours and impressive views of the city.
The Quayside
7 minutes' walk
Picturesque riverside area known for its modern bridges, cafes, and vibrant nightlife, perfect for strolls.
Discovery Museum
14 minutes' walk
Engaging maritime museum featuring local history, free admission, and interactive exhibits suitable for all ages.
Baltic Centre for Contemporary Art
14 minutes' walk
Contemporary art space in a converted flour mill, offering rotating exhibits and stunning river views.
Longhorns Barbecue Smokehouse
1 minute' walk
Sizzling BBQ joint serves mouth-watering smoked meats, perfect for casual dining with friends or family.
Las Iguanas
2 minutes' walk
Vibrant Latin American restaurant famous for its cocktails and tapas, catering to diverse dietary needs.
The Biscuit Factory
16 minutes' walk
Art gallery and studio space showcasing local artists; hosts events and exhibits for all ages.
Getting around
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Unlock special rates for your next adventure with your pet today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 12.95 per person per day.
Children & extra beds
There are no cots provided in a room.
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Number of floors:
8
Number of rooms:
49
Reviews and Ratings
Feedback about Grey Street Hotel from previous guests about their experience.
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Pros
Excellent location
Comfortable rooms
Helpful staff
Cons
Small bed
No drinks
Guest reviewsbased on 1979 reviews
Mason from Canada
Couple
Deluxe Double Room
4 nights in November 2025
|
Reviewed:February 01, 2026
9.3/10
Lovely Stay in Town
cooling systemexcellent locationtrain stationexcellent value
The room had a cooling system for warmer temperatures. I found the location excellent. The hotel is close to amenities, including the train station. Food from restaurant had excellent value.
I thought the bar closed very early.
Service
9/10
Reception staff seemed friendly. They helped with bags at checkout. Staff are super, so helpful. I found them attentive.
Dining
9/10
Breakfast was freshly prepared. The restaurant offered unbelievable food. Staff in the breakfast area provided super service. I found the dining experience good.
Location
10/10
The hotel sat in the heart of the action. It is near many restaurants. The location included access to Eldon Square. The hotel is a short walk from the train station.
Rooms
9/10
Rooms are very clean. They are well heated. The bed felt comfortable. The hotel had excellent facilities.
0 Helpful
|
Amelia from United Kingdom
Standard Double Room
3 nights in November 2025
|
Reviewed:January 26, 2026
9/10
lovely hotel stay
friendly stuffamazing serviceclean roomcomfortable bed
i appreciated how friendly the staff were . the service was amazing, and . the room felt very clean to me, and the bed was comfortable. the breakfast included tasty options.
the bedroom lighting was not great, i needed use bathroom mirror for makeup.
Dining
9/10
breakfast included a substantial choice for the continental options. the croissants tasted very good to me, and i also liked the coffee. there seemed plenty options for everyone.
0 Helpful
|
Grayson from United States
Single
Standard Double Room
3 nights in November 2025
|
Reviewed:January 20, 2026
6/10
Decent Location, Some Issues
hard mattressartificial flowers
The room I got was not ideal. The mattress felt hard, made sleeping difficult (I toss and turn a lot). Artificial flowers used for decor seemed tacky and did not complement the building's architecture. I also noticed piped music outside. I found it unnecessary.
0 Helpful
Tom from United Kingdom
Single
Standard Double Room
1 night in November 2025
|
Reviewed:December 26, 2025
9/10
quiet stay with great service
friendly staffeasy checkcomfortable bedbag storage
the reception staff were lovely, and check in was very easy. there was a warm feel. my room was immaculate, it had storage, iron, board, hairdryer, tea and coffee. the tv was on the wall. the bed was super comfortable, and the shower worked great. the staff stored my bags when i arrived early. i could shop without carrying them.
the elevator was tiny. this made moving luggage a little inconvenient.
Location
9/10
the hotel is central. shops and restaurants are very accessible. the train station is nearby and easy to reach. it's a perfect spot to explore the city center from.
0 Helpful
|
anthony from united kingdom
Couple
deluxe double room
3 nights in November 2025
|
Reviewed:December 22, 2025
9.5/10
superb stay!
central locationhelpful staffdated wardrobe
the location is very central. it offers easy access to shops and bars. i found the staff very pleasant and helpful. the breakfast room was well laid out and the selection was very good.
i stayed at the hotel for one night. the room seemed a bit sad. it clearly had some updates to wallpaper, but the wardrobe looked like it needed painting.
Facilities
9/10
the hotel is immaculate and well-decorated throughout with a lift. the room included nice additions like tissues, pen and paper, white company toiletries and water. it also offered a room safe and ironing board.
Dining
10/10
The hotel offers a awesome breakfast. It's freshly prepared to order with an extensive selection. various cooked breakfasts are available. the breakfast included a generous buffet as well, i was so happy!
0 Helpful
|
Jackson from United States
Single
standard double room
3 nights in October 2025
|
Reviewed:November 06, 2025
6/10
fixed showerearly noise
The shower situation was not ideal. it was fixed to the wall, and i found myself bending over quite a bit to get properly clean. A minor inconvenience, but still! doors slammed shut constantly, they really need soft closures
0 Helpful
FAQs
About Grey Street Hotel
How far is Grey Street Hotel from Newcastle Airport?
The hotel is 12 km from Newcastle Airport.
What dining options are available on-site at Grey Street Hotel?
The award-winning restaurant, Leila Lily's, offers an extensive menu and a stylish bar.
What amenities are provided in the rooms at Grey Street Hotel?
Rooms include a flat-screen TV, air conditioning, tea and coffee making facilities, and complimentary White Company toiletries.
What business facilities does Grey Street Hotel provide?
The hotel has four fully equipped meeting rooms accommodating between 2 to 100 guests.
How far is Grey Street Hotel from the Theatre Royal?
The hotel is located just 0.5 km from the Theatre Royal.
What health and wellness services are available at Grey Street Hotel?
Guests can enjoy a range of treatments at the City Retreat Luxury Salon & Day Spa, including massages, facials, and beauty services.
Is there Wi-Fi available at Grey Street Hotel?
Free Wi-Fi is available throughout the hotel.
What nearby dining options are available around Grey Street Hotel?
Nearby restaurants include Zizzi - Newcastle, Las Iguanas, and Marco Polo Restaurant, all within 0.5 km.
What unique features do the rooms at Grey Street Hotel offer?
Rooms feature individual decor, comfortable furnishings, and views of the city or gardens.
What attractions are located nearby Grey Street Hotel?
Nearby attractions include the Baltic Centre for Contemporary Art (1 km) and Eldon Square Shopping Centre (0.5 km).
Are there any special services provided for guests at Grey Street Hotel?
Guests receive a welcome drink upon arrival and access to luggage storage and express check-in/out.
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