What is the check-in and check-out time at Hilton Cardiff?
Check-in is from 16:00 and check-out is by 12:00.
Hilton Cardiff, Cardiff
Key details
About the Hotel
Kingsway, Cardiff,
- Next to Cardiff Castle
Great
8.2
8.1
4.4
3.8
Rooms
The Hilton Cardiff provides rooms with air conditioning, laptop-compatible safes, and 24-hour room service. Rooms include ironing facilities, tea and coffee facilities, a sitting area, and trouser press. Bathrooms offer complimentary toiletries. Entertainment options include flat-screen TVs. Some rooms have views of the city. Guests can choose rooms with castle views, higher floors, and two double beds, suitable for families with 2 adults and 2 children in 31 sq. family room. Executive rooms offer castle views, bottled water, bathrobes, and slippers, along with Executive Lounge access.
Dining
Grey Restaurant specializes in local country-style dishes and British cuisine. The Metropole Lounge offers all-day dining, cocktails, and afternoon tea. Children 5 years and under enjoy complimentary breakfast from the buffet. Guests can select dishes from the Kids Menu for family meals. The stylish lounge bar has a versatile all-day menu and stylish decor. The Metropole Lounge bar provides afternoon tea. The Grey restaurant offers a view of Cardiff Castle.
Leisure
Guests can relax at Schmoo Spa, which includes a sauna. Schmoo in the City, the onsite spa, offers body treatments, massages, and body scrubs. Wi-Fi is available in public areas. Longer days, warmer nights, and outdoor events provide entertainment. A dedicated events floor houses seven meeting and event venues, including a ballroom.
Location
Located in Cardiff Centre, Wales' commercial and leisure hub, the Hilton Cardiff is 200 metres from the shops of Queen Street. The National Museum of Cardiff is less than a half-mile away. Landmarks near the hotel include Principality Stadium (0.5 km), The City Parish of St John the Baptist (0.5 km), and City Hall (0.5 km). Other nearby attractions include St David's Dewi Sant (0.5 km) and the Animal Wall (0.5 km).
“In my opinion, this hotel's central location, near Cardiff Castle, makes it ideal for exploring the city. I think the on-site spa and dining add considerable value, though I would suggest that some rooms could use a refresh. It seems like a solid choice for both business and leisure, if you prioritize location.”
Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
- Superior King Room High Floor2 persons30 sq. feet1 King-size bedAir conditioningroom details
- Executive King Room Castle View Lounge Access2 persons30 sq. feet1 King-size bedCastle ViewAir conditioningroom details
- King Guest Room2 persons30 sq. feet1 King-size bedAir conditioningroom details
Show all rooms
Price and room availability calendar
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Check-in/ Check-out
Facilities
Enjoy premium amenities for a relaxing stay with your pet
General
- No smoking on site
- Paid Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- No parking available.
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
- Toys
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Back massage
- Full body massage
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Curtains
Show more
Dining Onsite
Hilton Cardiff presents an array of dining options that celebrate British cuisine and local flavors, each offering a unique atmosphere. From elegant afternoon teas to modern lounge dining with stunning views, every meal promises a delightful experience sure to satisfy every palate.
Graze Restaurant & Bar
British
Ambiance
Modern and sophisticated, with elegant decor that sets a welcoming tone for guests.
Key Offerings
Indulge in traditional British dishes with a contemporary twist, perfect for breakfast, lunch, or dinner. The vibrant atmosphere invites relaxation and enjoyment.
Reservation
Not needed
08:00 - 22:00 (Monday to Friday), 11:00 - 22:00 (Saturday and Sunday)
Grey Restaurant
Local British
Ambiance
Contemporary elegance with captivating views of Cardiff Castle, ideal for both casual and special occasions.
Key Offerings
A menu that showcases local flavors and British classics, making it a go-to for delectable lunches and delightful dinners.
Reservation
Recommended
Hours vary
Metropole Lounge
All-day dining
Ambiance
Stylish lounge bar with tasteful decor, offering an inviting space for relaxed gatherings or intimate moments.
Key Offerings
Delight in an exquisite afternoon tea, complemented by a diverse menu of cocktails and light bites all day long.
Reservation
Not needed
Hours vary
Location
Kingsway, Cardiff,
Explore Cardiff
Explore Cardiff's Vibrant Surroundings
Cardiff Castle
5 minutes' walk
Cardiff Castle features stunning architecture and rich history. Guided tours offer deep insights into its past.
Principality Stadium
10 minutes' walk
Home to major sports events, this stadium showcases impressive design with tours available on non-event days.
National Museum Cardiff
4 minutes' drive
This museum hosts fine art and natural history exhibits, with free admission that encourages cultural engagement.
Bute Park
8 minutes' drive
A stunning green space ideal for leisurely walks and picnics, Bute Park offers beautiful gardens and scenic paths.
Kayaking at Cardiff Bay
25 minutes' walk
Kayaking in Cardiff Bay offers an exciting outdoor experience. Rentals available for adventures on the water.
Yoga Sessions at Bute Park
35 minutes' walk
Outdoor yoga sessions promote relaxation amidst nature. Classes are held regularly, with mats often available for rent.
Revolucion De Cuba
2 minutes' walk
This lively restaurant serves vibrant Cuban dishes and cocktails in a colorful atmosphere. Reservations recommended.
Laguna Kitchen & Bar
4 minutes' walk
Known for its modern British cuisine, this stylish eatery showcases fresh ingredients with seasonal menus available.
Tiger Tiger
5 minutes' walk
A bustling venue with a diverse menu and party vibe. Great for casual dining with friends or late-night fun.
Tramshed Cardiff
15 minutes' walk
This unique venue hosts live music events across genres. Check the schedule for family-friendly shows and performances.
Motorpoint Arena Cardiff
11 minutes' walk
A premier venue for concerts and events, perfect for thrilling nights out. Family shows and major acts featured regularly.
Getting around
Looking for exclusive early booking discounts?
Unlock special rates for your next adventure with your pet today!
Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel at .
Breakfast
The hotel offers a full breakfast at the price of GBP 24.0 per person.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Romanian, Bulgarian, Welsh
Number of floors:
9
Number of rooms:
201
Reviews and Ratings
Feedback about Hilton Cardiff from previous guests about their experience.
Show more
Pros
Spacious room
Comfortable bed
Excellent location
Convenient checkout
Helpful pool staff
Cons
Awful breakfast
Parking unavailable
Unclean toilets
Guest reviewsbased on 3456 reviews
Elliot from United Kingdom
Business traveller
king guest room
4 nights in November 2025
|
Reviewed: December 26, 2025
8.7/10
excellent stay
great location excellent food friendly staff comfortable bed
the location works well, food is good and i found the facilities excellent. reception staff are friendly and efficient. i felt nothing was too much trouble for them. the beds are comfortable with soft mattresses.
the bathroom basin stopper had a slight malfunction.
Dining
9/10
breakfast was delicious. i appreciated the buffet style. everything was cooked well and the staff kept it well stocked. the head waiter was skilled at his job.
Rooms
8/10
the room was superb and clean. there was a king bed. it had up to date bathrooms and a good sized shower. surfaces were clean, though i wish there was more light.
Facilities
9/10
the health club was amazing though the changing rooms needed attention. the swimming pool looked nice and clean. the executive lounge offered light snacks and drinks in the evening, it was a good place for a relaxing break.
0 Helpful
|
Olivia from Ireland
Single
King Guest Room
3 nights in October 2025
|
Reviewed: December 21, 2025
9.0/10
lovely king guest room stay!
comfortable room good selection amazing service
the king guest room was comfortable. the breakfast buffet had a good selection of hot and cold items. yulia provided fantastic service . she was attentive to all requests.
i found that the pool area could use some updating.
Dining
9/10
the breakfast buffet offered a wide array of options, including fresh fruit, pastries, and cooked dishes. it was busy but the team worked hard to replenish the food. there were both local and international choices.
Service
10/10
the staff promptly addressed all requests and were helpful with directions and information about local attractions. rachel williams made arrangements for complimentary touches that added a personal touch. team members were always available.
Facilities
8/10
the hotel included a swimming pool open to guests. it also featured a sauna, jacuzzi, and steam room. executive lounge access provided complimentary drinks and snacks throughout the day.
0 Helpful
|
Mason from United Kingdom
Single
King Guest Room
3 nights in October 2025
|
Reviewed: December 13, 2025
9.0/10
excellent city stay
clean room convenient location nearby parking modern amenities
the room was very clean. i found the location to be close to the city centre. car parking was also nearby, made things easier. i was pleased with the modern amenities.
Rooms
9/10
The king guest room included a comfortable bed. the room had modern decor and was well maintained. It was a pleasant space to relax after a long day. the room size was adequate.
Facilities
9/10
the hotel has a swimming pool with perfect temperature, which i enjoyed. there is also a gym, and it features modern equipment for a complete workout. the cleanliness throughout the hotel premises was really excellent.
0 Helpful
|
Eva from Germany
Family with children
King Guest Room
3 nights in November 2025
|
Reviewed: December 06, 2025
7/10
great service excellent level noisy place big event
Jennifer, Charlie, Bassam, Yulia, Rob, and James gave great service during breakfast. I have visited a few times. The level of service is excellent.
The hotel layout made a very noisy place. A big event had loud music and my children and I did not sleep until 1 AM. I did not get a warning about the event at check-in. I would have appreciated it.
0 Helpful
Alexander from Germany
Couple
King Guest Room
3 nights in November 2025
|
Reviewed: November 24, 2025
9.3/10
Really good Stay, Details Make the Difference!
fantastic service lovely personality amazing breakfast clean space
My stay included FANTASTIC service in the Graze restaurant, especially from Daryna. She displayed great personality and professionalism. I found the breakfast AMAZING!!! It offered so many options. The staff were very cute, from reception to the restaurant. The rooms were nice and clean. Space was plentiful.
The men's changing rooms were not maintained well, showing mould. There were also missing tiles. Some holes were in the shower walls.
Rooms
9/10
The room included plenty of space and was very clean. I found fresh amenities and a comfortable bed. The space allowed for relaxation and easy movement, a plus after a long day.
Location
9/10
The hotel's location provides easy access to nearby restaurants. Shops are also conveniently located down the street. This makes exploring the area easy and straightforward. I was happy.
Service
10/10
I experienced especially good service from Daryna in the Graze restaurant. She was very friendly. The staff were helpful. a definite plus.
0 Helpful
|
Charlotte from United Kingdom
Couple
King Guest Room
3 nights in November 2025
|
Reviewed: November 21, 2025
8.5/10
a romantic getaway in the city
special anniversary comfortable bed expansive room
a complimentary anniversary treat from rachel williams warmed our hearts. our room was expansive, featured total cleanliness and the bed was supremely comfortable. we looked out at the enchanting castle, where our vows were exchanged years ago, what a pleasure.
the pool and changing areas showed wear. cracked tiles were noticeable. i saw some mould in the steam rooms. the available locker keys felt scarce, a small inconvenience.
Location
9/10
the hotel boasts an excellent central location near the castle, shops, clubs and various dining options. proximity to the christmas market and market are major advantages, especially during the festive season.
Rooms
8/10
our room offered a good size with nice and clean interior details. the bed and pillows provided a very comfortable sleep experience . effective blackout curtains and quiet surroundings ensured a peaceful night, despite the hotel's location near a road.
0 Helpful
|
Show more reviews
FAQs
About Hilton Cardiff
Is there a pool available at Hilton Cardiff?
The hotel features a heated indoor swimming pool that is open all year.
What dining options are available at Hilton Cardiff?
The hotel includes the Graze Restaurant and Bar for British cuisine and the Metropole Lounge for cocktails and afternoon tea.
Are there any attractions close to Hilton Cardiff?
The hotel is located 0.3 km from Cardiff Castle and 1 km from the Principality Stadium.
What amenities are provided in the rooms at Hilton Cardiff?
Rooms are equipped with air conditioning, flat-screen TVs, mini fridges, and Wi-Fi access.
Does Hilton Cardiff offer any spa services?
Guests can enjoy treatments at Schmoo in the City, the hotel's on-site spa, which includes a sauna and Jacuzzi.
What languages do the staff speak at Hilton Cardiff?
Staff at the hotel speak multiple languages to accommodate a diverse range of guests.
Is breakfast available at Hilton Cardiff?
Breakfast is available for an additional charge of 24 GBP.
What fitness facilities are available at Hilton Cardiff?
Guests have access to a fitness center equipped with modern exercise equipment.
How far is Cardiff International Airport from Hilton Cardiff?
Cardiff International Airport is approximately 19 km from the hotel.
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