Holiday Inn Birmingham City By Ihg | Pet Friendly Stay in Birmingham

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Holiday Inn Birmingham City By Ihg Interior photo

Holiday Inn Birmingham City By Ihg Exterior photo

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Key details

About the Hotel

Smallbrook Queensway, Birmingham, United Kingdom, B5 4EW

Close to Bullring & Grand Central

Great

8.1

8.0

/10

2.7

Loved by Holiday Inn Birmingham City By Ihg guests

Friendly staff
Comfortable bed
Clean hotel
Great location
Amazing breakfast
Modern hotel

"The hotel is always convenient for Birmingham New Street which is less than 5 mins walk away."

merchq2 from United Kingdom

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"The breakfast was excellent quality, and the dining area is really lovely."

Rebekah from United Kingdom

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"The room was immaculate and had everything that was needed."

Paula

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Rooms and suites

Holiday Inn Birmingham City Centre provides rooms with desks, Smart TVs, and blackout shades. Guests have a choice of pillows. Mini-fridges and free Wi-Fi are included. Superior rooms are available with bathrobes and luxury toiletries, while Junior Suites provide extra space.

Dining at Holiday Inn

The Open Lobby serves a buffet breakfast and a dinner menu that features international cuisine. The Lobby on Hill Street offers Starbucks coffee, a Media Lounge, and power sockets for devices. Up to 2 kids 12 and under eat free per adult ordering from the main menu in any Holiday Inn(R) on-site restaurant. Up to 4 kids per dining party.

Leisure activities available

The hotel is near entertainment venues such as Arena Birmingham (10 to 15-minute walk). It's a short distance from Birmingham Symphony Hall (10-minute walk) and Birmingham Museum & Art Gallery (5 to 10 minutes).

Location and transport

Holiday Inn Birmingham City Centre is 1 km from Five Ways and 20 km from Birmingham International Airport. It is a two-minute walk from Birmingham New Street station. The hotel is near the theatre district and Chinatown. Grand Central housing the flagship John Lewis store is opposite the hotel.

Hotel services

The hotel offers 26 meeting rooms for up to 750 delegates, equipped with free WiFi. The hotel also provides shipping, printing, and copying services. Limited wheelchair accessible rooms are available. Pets are allowed, incurring a charge of 20 GBP per night. EV charging available with 3 spaces.

“What stands out is the above-average breakfast, featuring a full English spread alongside fruit and yogurt; it's a great way to fuel up for exploring Birmingham. The location is superb-mere steps from New Street Station and the vibrant Chinatown, which is ideal for travelers wanting convenience. A solid choice for both business and leisure.”

Isabella MooreSenior Editorial Director at Petfriendlyhotels

Location: Perfect

9.1/10Review score

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Highlights from guests

DiningBreakfast Brilliance

The breakfast buffet had everything! Full English options, cereals, and continental items. The omelette was delicious, and the variety was amazing.

Isabelle from France

Review on

Guest ParkingConvenient Parking

The secured multi-storey car park is next door. It is extremely convenient for overnight stays, about 100 yards from the entrance.

Rajesh from India

Review on

Room FeaturesSpacious Comfort

The rooms are spacious, clean, and well-equipped. USB connections at the switched socket outlets were very convenient. The beds are comfortable.

Kenji from Japan

Review on

BathroomAmazing Shower

The walk-in shower was amazing! The shower was powerful, and the water temperature was consistently great. The bathroom was clean and modern.

Aisha from Nigeria

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Select your room type

Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals

Standard Room

2 persons

220 sq. feet

1 Double bed

Shower

room details

Standard Double Room Disability Access

2 persons

130 sq. feet

1 Double bed

Shower

room details

Standard King Room

2 persons

220 sq. feet

1 King-size bed

Shower

room details

Standard Room Two Single Beds

2 persons

220 sq. feet

2 Single beds

Shower

room details

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Price and room availability calendar

Check availability and rates for your selected dates!

Facilities

Enjoy premium amenities for a relaxing stay with your pet

Facilities: Great

8.3/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Dry cleaning
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Dining Onsite

Dine at The Lobby on Hill Street, where a cozy atmosphere welcomes guests to enjoy delightful dishes alongside a freshly brewed Starbucks coffee. For a taste of local heritage, explore Purnell's, a Michelin-starred establishment using regional ingredients to craft exquisite meals. Indulge in authentic spicy Balti curry, a regional specialty that reflects Birmingham's culinary spirit.

Holiday Inn Birmingham City By Ihg Restaurant photo

The Lobby on Hill Street

Casual dining with coffee shop influences

Ambiance

A warm and inviting space perfect for relaxation and socializing, with a practical setup for business travelers.

Key Offerings

Sip on your favorite Starbucks coffee while enjoying a light meal or snack. An excellent spot for plugging in your laptop or sharing a casual meal with friends.

Reservation

Open for breakfast and dinner; specific hours may vary.

Purnell's

Innovative fine dining with local ingredients

Ambiance

An elegant setting in the city centre with a contemporary flair, ideal for celebrating special occasions or indulgent meals.

Key Offerings

Renowned for its inventive menu that highlights local ingredients, Purnell's invites guests to enjoy a Michelin-starred experience with signature dishes crafted by skilled chefs.

Reservation

Yes

Hours vary; reservations are highly recommended.

Holiday Inn Birmingham City By Ihg Location

Smallbrook Queensway, Birmingham, United Kingdom, B5 4EW

Map view

Smallbrook Queensway, Birmingham, United Kingdom, B5 4EW

City landmarks

Gallery

Gas Hall Exhibition Gallery

2500 ft

Museum

Thinktank Birmingham Science Museum

4300 ft

Church

Birmingham Cathedral

3900 ft

Library

Library of Birmingham

3100 ft

Gallery

Ikon Gallery

4300 ft

Landmark

Hall of Memory

3500 ft

Aquarium

National SEA LIFE Centre Birmingham

4500 ft

Monument

Joseph Sturge memorial

4700 ft

Landmark

Burnaby Memorial

2400 ft

Church

Birmingham Oratory

1.3 mi

Landmark

Chamberlain Clock

5200 ft

Museum

Coffin Works

3200 ft

Mall

Brindley Place

4400 ft

Event hall

International Convention Centre Birmingham

4100 ft

Museum

Museum of the Jewellery Quarter

1.3 mi

Landmark

Birmingham and Midland Institute

2700 ft

Church

Saint Paul's Church

3900 ft

Stadium

St. Andrew's Stadium

4600 ft

Church

St Alban the Martyr

4300 ft

Landmark

Colmore Gate

2900 ft

Square

Centenary Square

3500 ft

Landmark

Three Wise Men

3700 ft

Mall

The Cube

4400 ft

Nearby

Mall

Bullring & Grand Central

1800 ft

50 - 54 Inge St / 55 - 63 Hurst St

Birmingham Back to Backs

700 ft

Art object

Statue of Horatio Nelson

1800 ft

Church

Saint Martin in the Bull Ring

1600 ft

New St.

Rotunda

1600 ft

Square

Chamberlain Square

2000 ft

Mall

The Mailbox

2000 ft

Restaurants

Turtle Bay

900 ft

81-91 John Bright Street

Ming Moon Restaurant

400 ft

16 Hurst Street

Snobs Bar & Grill

200 ft

51 Smallbrook Queensway

The Lobby on Hill Street

200 ft

Hill Street

Santorini

400 ft

16 Hurst Street

Taj Mahal Restaurant

500 ft

Norfolk House Smallbrook Queensway 1 Norfolk Housec

Tsukiji Japanese Restaurant

400 ft

51 Station Street

Tasty Delight

500 ft

45 Station Street

Han Dynasty

400 ft

Station Street

18/81

700 ft

Thorp Street

Rice To Meet You

500 ft

61 Station Street

Explore Birmingham

Local Highlights

Bullring & Grand Central

7 minutes' walk

Birmingham's premier shopping destination features over 160 shops and restaurants, plus iconic architecture to admire.

Birmingham Back to Backs

3 minutes' walk

A beautifully preserved historic site showcasing the lives of 19th-century Birmingham residents with guided tours available.

Library of Birmingham

12 minutes' walk

An architectural marvel housing extensive collections, a rooftop garden, and cultural events that cater to all ages.

Thinktank Birmingham Science Museum

16 minutes' walk

An interactive science museum featuring a planetarium and hands-on exhibits, perfect for families and science enthusiasts.

Ackers Adventure

10 minutes' drive

Offering activities like skiing and snowboarding, it's a perfect thrill-seeker destination with rental gear available.

City Centre Gardens

9 minutes' walk

A peaceful green oasis ideal for picnics and relaxation, featuring lovely walking paths and flower displays.

Maharaja

1 minute' walk

A vibrant Indian restaurant known for its authentic dishes and a warm atmosphere, perfect for a hearty meal.

Turtle Bay

4 minutes' walk

A Caribbean-themed eatery with a relaxed vibe, featuring jerk chicken and a colorful cocktail menu.

Snobs Bar & Grill

1 minute' walk

A popular nightlife spot offering live music, dance floors, and themed events, catering to a diverse crowd.

International Convention Centre Birmingham

15 minutes' walk

A hub for business events and exhibitions, hosting various shows and conferences throughout the year.

Getting around

City Centre

Birmingham11 min · 3000 ft

Airports

Birmingham (BHX)23 min · 9.5 mi

East Midlands (EMA)101 min · 41.6 mi

Train

Birmingham New Street4 min · 1000 ft

Birmingham Moor Street Railway Station8 min · 2000 ft

Bus

Bus stop9 min · 2300 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Paid Private parking is possible on site.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of GBP17.95 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Portuguese, Polish, Turkish, PanjabiÂ / Punjabi

Year renovated:

2007

Number of floors:

Number of rooms:

367

Former name

Holiday Inn City Centre

Reviews and Ratings

Feedback about Holiday Inn Birmingham City By Ihg from previous guests about their experience.

Review summary

Based on recent reviews

Holiday Inn Birmingham City is often praised for its central location, convenient for accessing the train station and attractions like the Birmingham Hippodrome. Guests frequently highlight the clean and spacious rooms, some noting the availability of facilities such as a coffee machine. The breakfast buffet is considered good and extensive, and the restaurant also provides dining options. While some guests have occasionally mentioned issues such as fire alarms, many appreciate the hotel's overall comfort and modern feel.

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Review score

Based on 2174 verified reviews

7.9/10

Very good

78%

Recommend

Location

9.1/10

Staff

8.8/10

Breakfast

8.1/10

Value for money

8.1/10

Pros

Helpful staff

Good location

Clean rooms

Big beds

Breakfast selection

Cons

Street sounds

based on 2031 reviews

3.5/5

Jacob from United States

Single

Standard King Room

3 nights in November 2025

Reviewed:December 27, 2025

6/10

Acceptable Location, Frustrating Room Issues

good locationdated bathroompoor soundproofing

The location was good, placing me close to where I needed to be.

The room was far from satisfactory. The bathroom looked aged and poorly maintained. The shower was cramped, barely giving me enough space. I also could hear people walking by in the hallway, and noise traveled easily between rooms, I found this very annoying.

0 Helpful

Mia from Germany

Single

Standard King Room

3 nights in November 2025

Reviewed:December 18, 2025

9.0/10

great hotel near the station

powerful showermodern fixturesfriendly receptionistclear direction

i was pleased with the updated bathroom. it had a very powerful shower and modern fixtures. i appreciated the short walk to the central railway station and shops, it made getting around easy. the staff were amazing and friendly, especially the receptionist who helped us.

the lack of clear directions from the grand central station parking was frustrating. i had to walk around with luggage to find the hotel entrance, this was not ideal!

Location

9/10

the hotel offers proximity to the central railway station! and various shops, this makes it very convenient for transportation and shopping. the surrounding area is easily accessible on foot.

Facilities

8/10

the foyer is stylish and well laid out with seating areas. the open plan bar and restaurant area provides a relaxed atmosphere. there is an on-site restaurant for breakfast and evening meals.

Rooms

9/10

the room was updated with a modern bathroom with a powerful shower! it included a selection of tea and coffee. usb charging sockets were conveniently available.

Service

10/10

the reception staff was very friendly and helpful. one staff member assisted with finding a suite for our needs. the duty manager was very helpful .

0 Helpful

oliver from united kingdom

Business traveller

standard king room

4 nights in November 2025

Reviewed:November 29, 2025

8.8/10

convenient stay

central locationfriendly receptionistpowerful showerbroken air conditioning

the location is central near the railway station. a friendly receptionist quickly completed check-in. the foyer is stylish and well laid out. both the bedroom and bathroom have updates and cleaning every day. the bathroom has a powerful shower.

the air conditioning was not working. the room became brutally hot and noisy because the window needed to be open. the pillows was like cement blocks. more of the same pillows were brought after i asked for softer ones.

Dining

9/10

the selection at breakfast was excellent. there was a good variety for everyone. gluten free cereal was available. the food was tasty and reasonably priced at the restaurant.

Rooms

8/10

the room had convenient usb sockets. the bed was very comfortable. housekeeping cleaned the room every day. the bathroom has been updated.

Location

10/10

the hotel is in a great location just a short walk from the central railway station. the bullring and shops are just a five minute walk from the hotel. an ncp car park is next door.

Service

9/10

the staff were very friendly and helpful. danielle and laura were very helpful and made a point of making us welcome. the staff made a special breakfast to go for some people. reception staff greeted me with a smile.

Facilities

8/10

the foyer of the hotel is stylish. the hotel has a restaurant. there is a bar. the hotel offers wifi. a business center is available.

0 Helpful

edward from united kingdom

Single

standard king room

3 nights in November 2025

Reviewed:November 27, 2025

6/10

acceptable welcomebroken shower headpoor cleanliness

the reception welcome was acceptable.

the shower head broke when i added power. bathroom cleanliness was not to standard, and the toilet flush broke. worst of all, i found a vulgar message in my room, clearly left by staff.

0 Helpful

FAQs

About Holiday Inn Birmingham City By Ihg

Which landmarks are closest to the Holiday Inn Birmingham City By Ihg?

Guests of the Holiday Inn Birmingham City By Ihg can visit Hippodrome Theatre (just 6 minutes' walk from the accommodation), or Bullring & Grand Central Mall placed 7 minutes' walk away.

What is the nearest airport to Holiday Inn Birmingham City By Ihg?

Birmingham airport lies within 20 km of Holiday Inn Birmingham City By Ihg and is reachable with a 33-minute drive.

Does the inn have a car parking on site?

Yes, at the inn there are parking spaces provided on site.

What are the booking prices at the 4-star Holiday Inn Birmingham City By Ihg?

The prices at the 4-star Holiday Inn Birmingham City By Ihg start from £96.

What payment methods are available in the Holiday Inn Birmingham City By Ihg?

At the Holiday Inn Birmingham City By Ihg, you can pay using American Express and Visa.

What room types does the 4-star Holiday Inn Birmingham City By Ihg comprise?

The 4-star Holiday Inn Birmingham City By Ihg provides such room types as Premium Double Room, Standard Queen Room, and Standard Double Room.

Does the inn offer special amenities for people with disabilities?

Yes, the inn provides rooms with accessible facilities, accessible bathrooms, and wheelchair access to improve the experience for the guests with special needs.

Are there any cleaning services provided at the 4-star Holiday Inn Birmingham City By Ihg?

Yes, the 4-star Holiday Inn Birmingham City By Ihg offers dry cleaning and housekeeping service.

Which facilities does the inn provide?

Top locations of the inn include a storage for belongings and a lobby area, whereas guests' safety will be ensured with a safe deposit box.