Queens Hotel Cheltenham Nearby photoQueens Hotel Cheltenham Interior photoQueens Hotel Cheltenham Macro Details photo
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From117US$ /night
Check-in
24May2026Select date
Check-out
25May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

The Promenade, Cheltenham, United Kingdom, GL50 1NN
-
Near the Montpellier District
Great
8.4
8.9
/10
4.7
4.2
/5

Rooms & Suites

The Queens Hotel Cheltenham features 84 rooms, from Classic Rooms to Renascence Suites. Each room includes a king size bed with Egyptian cotton linen, a 48-inch flat screen TV, a Nespresso machine, and a minibar with complimentary soft drinks. Bathrooms offer deep bathtubs, walk-in showers, and 100 Acres toiletries. Select rooms have bathtubs and city views. Dog-friendly rooms are available. Accessible rooms provide wheelchair mobility, wider doors, accessible tables, and DDA compliant bathrooms with raised toilets and grab rails. Hearing accessibility features include strobe fire alarms, bed shakers, and doorbells for guests with low vision or hearing impairments.

Dining Options

Victoria's restaurant offers dishes with local produce. Options range from breakfasts to afternoon tea and gin at the Gold Cup Bar. The restaurant is split into two areas, each featuring large windows. Guests can enjoy British beef, free-range chicken, and pork loin. The bar stocks 50 brands of gin, including Queens, created by Bremen and Brown. The hotel's quirky horse box bar offers chilled wines from Folc, draught beers, and cocktails. Guests can order room service anytime for breakfast, lunch, dinner, or late-night snacks. A new summer menu features spiced salmon, vegetable kebabs, and the Queens Lobster Roll with fries and coleslaw. The Duke's Tea Room offers afternoon tea.

Leisure and Entertainment

Guests can take a seat in refined Duke's Tea Room. The hotel's new horsebox bar will also offer classic tipples from a selection of British suppliers, including Folc Rosé and Hawkstone Lager from the Cotswold Brewery. Guests can take a leisurely stroll around a district full of boutique shops, cafes and bars. Cotswold Farm Park provides opportunities to see chicks hatching and meet newborn animals. Guests can enjoy opportunities for visitors to watch chicks hatching and meet newborn piglets, donkey foals or goat kids. Al-fresco dining is available in the garden during summer. Cotswold Farm Park offers opportunities to watch chicks hatching and meet newborn piglets, donkey foals or goat kids

Location & Access

The Queens Hotel Cheltenham overlooks Imperial Square and Gardens, near Cheltenham Town Hall. It is a 20-minute walk from Cheltenham Spa and 5 km from Gloucestershire. The hotel is near boutique shops, cafes, and bars. The hotel provides car parking at £3.50 per hour or £15.00 per night for guests, including an electric vehicle charging point. Local airports include Bristol (68.10 km), Oxford (69.40 km), and Birmingham (82.70 km).

Hotel Services

The hotel offers room service at all hours for dining in guest rooms. Meeting rooms include the Regency Suite and The Lounge, equipped with high-tech facilities and Wi-Fi. The hotel provides concierge service. Guests can store luggage. Dog-friendly rooms are available for an additional fee of £30 per night, including dog beds, feeding bowls, and treats. Hearing accessibility features are available in dedicated rooms. Guests can request bathrobes and slippers. The hotel offers free breaks of up to 4 days in any Sutton Hotel Collection hotel

“In my opinion, this is an excellent choice, especially for those who appreciate Regency architecture. Its dog-friendly approach is inclusive, and the commitment to sustainability, reflected in its Green Tourism Gold Award, feels genuine. I also think that the location is ideal for exploring Cheltenham and the Cotswolds.”
Hotel logo
Isabella MooreSenior Editorial Director at Petfriendlyhotels
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Select your room type

Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
Junior Suite
2 persons
410 sq. feet 
1 King-size bed
Shower
Heating
Standard Queen Room
2 persons
260 sq. feet 
1 King-size bed
Shower
Heating
Superior Double Room
2 persons
280 sq. feet 
1 King-size bed
Shower
Heating
Deluxe King Room
2 persons
305 sq. feet 
1 King-size bed
Shower
Heating
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Facilities

Enjoy premium amenities for a relaxing stay with your pet
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Hiking
  • Cycling

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Garden area

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Dining Onsite

At Queens Hotel Cheltenham, indulge in a delightful culinary experience at Victoria's. This British eatery celebrates local flavors with a menu that caters to diverse dietary needs and showcases exquisite seasonal dishes, all within a stylish and inviting atmosphere.
Queens Hotel Cheltenham Restaurant photo
Queens Hotel Cheltenham Restaurant photo
Queens Hotel Cheltenham Restaurant photo

Victoria's

British
Ambiance
Set in a stylish setting with large windows, Victoria's offers a bright and inviting dining atmosphere, perfect for enjoying meals throughout the day.
Key Offerings
Savor summer-inspired dishes such as spiced salmon and succulent lobster rolls, alongside creative starters and hearty mains made from locally sourced ingredients. The bar features 50 brands of gin, including a special local creation to commemorate the hotel's 180th anniversary.
Reservation
Recommended, especially for dinner.
Open daily from 12:00 to 21:00 for lunch and dinner; serving breakfast and high tea.

Queens Hotel Cheltenham Location

The Promenade, Cheltenham, United Kingdom, GL50 1NN
Map view
The Promenade, Cheltenham, United Kingdom, GL50 1NN
Nearby
Montpellier Walk
Montpellier District
800 ft
Imperial Gardens Imperial Square
Gustav Holst Statue
400 ft
Event hall
Cheltenham Town Hall
1000 ft
Unnamed Road
The Minotaur and the Hare
1600 ft
Fountain
The Neptune Fountain
1600 ft
Park
Montpellier Gardens
1000 ft
Mall
Wishing Fish Clock
1600 ft
Lansdown Road Maxima Forum
World War I Museum
1800 ft
Park
Imperial Gardens
1000 ft
Shopping Area
Regent Arcade Shopping Centre
1700 ft
Gallery
Park Gallery
300 ft
The Promenade
1600 ft
Church
Cambray Baptist Church
1800 ft
Gallery
The Gardens Gallery
800 ft
Montpellier Gardens
Statue of King William IV
800 ft
Night club
MooMoo Clubrooms
1000 ft
Restaurants
Brasserie Blanc
200 ft
Promenade The Queen's Hotel
Victoria's
100 ft
The Promenade
Circus Bar
300 ft
5 Queens Circus
Door 4
600 ft
4 Montpellier Walk
Gallimore's Montpellier
600 ft
22 The Courtyard
Imperial Garden Bar
600 ft
Town Hall Imperial Square
All Bar One Cheltenham
800 ft
18 Montpellier Walk
Explore Cheltenham
Explore Cheltenham
Top Attractions
Activities
Dining
Entertainment
Montpellier District
Montpellier District
3 minutes' walk
A vibrant area filled with shops, cafes, and stunning Regency architecture, perfect for leisurely strolls or a casual coffee.
Cheltenham Minster
Cheltenham Minster
10 minutes' walk
A stunning historical church known for its beautiful architecture and serene atmosphere, hosting regular events and concerts.
Pittville Park
Pittville Park
20 minutes' walk
A picturesque park featuring lakes, gardens, and playgrounds, an ideal spot for picnics, leisurely walks, and outdoor fun.
The Wilson
The Wilson
9 minutes' walk
An acclaimed art gallery and museum showcasing local artworks, special exhibitions, and engaging events for art lovers.
Guided Walks With Hawks
3 minutes' drive
Thrilling hawk walks where you can observe and interact with trained birds of prey while enjoying the beautiful countryside.
The Cheltenham Spa
The Cheltenham Spa
12 minutes' walk
A fantastic wellness retreat offering rejuvenating treatments and spa packages, perfect for guests seeking relaxation.
Brasserie Blanc
Brasserie Blanc
1 minute' walk
French-inspired casual dining with a vibrant atmosphere, known for its signature dishes like tarte tatin and rich coq au vin.
Gallimore's Montpellier
Gallimore's Montpellier
3 minutes' walk
A charming café serving hearty breakfasts and artisanal coffee with a focus on local produce and warm hospitality.
The Play Farm
The Play Farm
12 minutes' walk
An indoor adventure play center for families, featuring climbing frames and activities designed for children to enjoy.
The Neptune Fountain
The Neptune Fountain
6 minutes' walk
An iconic Cheltenham landmark surrounded by gardens, hosting community events and serving as a picturesque meeting point.
Getting around
City Centre
Cheltenham5 min  ·  1400 ft
Airports
Gloucestershire (GLO)12 min  ·  4.6 mi
Bristol (BRS)126 min  ·  52.0 mi
Train
Cheltenham Spa Train Station17 min  ·  4600 ft
Cheltenham Spa Railway Station17 min  ·  4600 ft
Bus
Bus stop5 min  ·  1400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-11:00
Guest Parking
Private parking is possible on site at GBP 15 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of GBP 15.50 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Czech, Hungarian, Romanian, Polish, Turkish, Arabic, Lithuanian
Number of floors:
4
Number of rooms:
84
Former name
Mercure Queens

Reviews and Ratings

Feedback about Queens Hotel Cheltenham from previous guests about their experience.
Review score
Based on 1217 verified reviews
8.4/10
Great
86%
Recommend
Breakfast
8.1/10
Cleanliness
8.9/10
Comfort
9.0/10
Facilities
8.4/10
Free Wi-Fi
8.7/10
Location
9.5/10
Paid Wi-Fi
6.6/10
Staff
8.9/10
Value for money
8.2/10
Pros
Efficient check-in
Friendly staff
Good dining room
Freshly cooked food
Easy car park
Cons
Uncomfortable bed
Dusty bedding
Dreadful service
Guest reviews
based on 1930 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Queens Hotel Cheltenham
What is the distance from Queens Hotel Cheltenham to Cheltenham Racecourse?
Queens Hotel Cheltenham is 3 km from Cheltenham Racecourse.
What nearby attractions can I visit while staying at Queens Hotel Cheltenham?
Nearby attractions include Imperial Gardens (0.5 km), Cotswold Farm Park (around 20 km), and the Holst Birthplace Museum (2 km).
What dining options are available at Queens Hotel Cheltenham?
The hotel features on-site dining at Victoria's Restaurant and a bar/lounge for drinks and snacks.
What room amenities does Queens Hotel Cheltenham provide?
Rooms include a flat-screen TV, air conditioning, tea and coffee-making facilities, and a minibar with complimentary soft drinks.
What are the check-in and check-out times at Queens Hotel Cheltenham?
Check-in is at 15:00 and check-out is by 11:00.
Is there a breakfast option at Queens Hotel Cheltenham?
Breakfast is available for an additional charge of 22 GBP.
Are there fitness facilities available at Queens Hotel Cheltenham?
Guests have free access to Cheltenham Ladies College Sports Centre, which includes a swimming pool and gym.
What languages are spoken by the staff at Queens Hotel Cheltenham?
The staff is proficient in English.
Does Queens Hotel Cheltenham offer any business amenities?
The hotel provides event spaces suitable for meetings and conferences.
What types of rooms are offered at Queens Hotel Cheltenham?
Room types include Classic, Superior, Deluxe, Executive, Junior Suite, and Renascence Suites, all with premium bedding and modern amenities.

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24May2026Select date
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Rooms and Guests2 Guests, 1 Room