Mercure Chester Abbots Well Hotel Interior photoMercure Chester Abbots Well Hotel Exterior photoMercure Chester Abbots Well Hotel Exterior photo
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From85US$ /night
Check-in
25Apr2026Select date
Check-out
26Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Whitchurch Road, Chester, United Kingdom, CH3 5QL
-
Close to the historic city centre
Very good
7.4
7.7
/10
3.5
4.1
/5

Rooms and Suites

Mercure Chester Abbots Well Hotel offers 126 bedrooms with HD TVs and high-speed Wi-Fi. Room options include Classic Double Rooms with one double bed, Classic Double Adapted Rooms, Classic Twin Rooms with two single beds, and Classic Family Rooms with a double bed and one or two single beds. Compact Double Rooms feature a 4ft 6 queen-size bed, a flat-screen TV, and an en suite bathroom with a bath and shower, plus ironing and tea/coffee facilities. Privilege Rooms are upgraded and include a Nespresso machine, robe, and slippers. Suite Double Rooms are also available.

British Cuisine Restaurant

The Brasserie specializes in British cuisine and is open for breakfast, lunch, and dinner. Breakfast is served from 07:00-10:00 Monday-Friday and 07:30-11:00 Saturday and Sunday. The hotel bar area features a pool table. Afternoon tea with scones and snacks is available from the lounge menu. There is also a kids' menu. Outdoor dining pods are available in the private gardens for afternoon tea and dinner.

Health and Wellness

The Feel Good Health Club features a modern multi-gym and a heated indoor swimming pool. Guests can use the sauna and steam room. Spa services, including massages, body treatments, and facials, are available in the beauty salon.

Location and Transport

The Mercure Chester Abbots Well Hotel is 2 miles from the historic city center of Chester, near the Roman Amphitheatre. The hotel is 5 km from Chester Hawarden. Boughton Heath Park and Ride, with buses to the city center, is nearby. The hotel has free parking for 160 cars.

Hotel Services

This 4-star hotel provides 24-hour room service and Wi-Fi in public areas. The hotel has 8 meeting rooms, with the largest accommodating up to 230 delegates. Meeting packages are available, including the Basic, Essential, and Enhanced Day Delegate Packages. The Christleton Suite holds up to 160 guests for evening events. The hotel is well-equipped with facilities for disabled guests, wheelchair users, and those with reduced mobility. Small, well-behaved dogs are welcome, with a maximum of one pet per room. The hotel also hosts weddings and other celebrations.

“This four-star property appeals with its extensive spa facilities and beautiful gardens, a tranquil contrast to the bustle of Chester; the private outdoor dining pods are a particularly nice touch. Its proximity to the park and ride makes getting into the city center surprisingly easy. Overall, it's a solid choice for balancing relaxation with city exploration.”
Hotel logo
Isabella MooreSenior Editorial Director at Petfriendlyhotels
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Select your room type

Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
Classic Twin Room
2 persons
230 sq. feet 
2 Single beds
Shower
Heating
Classic Double Room
2 persons
230 sq. feet 
1 Double bed
Shower
Heating
Superior Suite
2 persons
260 sq. feet 
1 Double bed
Shower
Coffee machine
Classic Family Room
2 persons
260 sq. feet 
1 Single Bed or 1 Double Bed
Shower
Heating
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Facilities

Enjoy premium amenities for a relaxing stay with your pet
Facilities: Very good
7.7/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Golf course

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Board games

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Garden area
  • Sauna
  • Steam room
  • Jacuzzi

Room features

  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Mercure Chester Abbots Well Hotel offers a delightful array of dining options that blend British and international cuisines, satisfying diverse palates. With family-friendly atmospheres and a relaxed bistro style, these restaurants invite guests to savor unique flavors in a warm and inviting setting.
Mercure Chester Abbots Well Hotel Restaurant photo
Mercure Chester Abbots Well Hotel Restaurant photo
Mercure Chester Abbots Well Hotel Restaurant photo

Arts Restaurant

European and International dishes
Ambiance
Bistro-style, relaxed and informal
Key Offerings
A range of vegetarian, vegan, and gluten-free options are available to cater to all dietary preferences. The restaurant provides a cozy atmosphere, perfect for family meals or intimate gatherings.
Reservation
Recommended
Breakfast, Lunch, Dinner

The Brasserie

British cuisine
Ambiance
Casual and welcoming, ideal for both lunch and dinner
Key Offerings
A focus on traditional British dishes that highlight local flavors, making it a delightful spot for guests to indulge in local culinary heritage during their stay.
Reservation
Not needed
Lunch, Dinner

Mercure Chester Abbots Well Hotel Location

Whitchurch Road, Chester, United Kingdom, CH3 5QL
Map view
Whitchurch Road, Chester, United Kingdom, CH3 5QL
Nearby
University of Law
1200 ft
Restaurants
Brewers Fayre Twirl of Hay
5.8 mi
Caldy Valley Road Boughton
Explore Chester
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Chester Cathedral
Chester Cathedral
30 minutes' walk
A magnificent 11th-century cathedral with beautiful stained glass and an impressive tower. Guided tours available.
Grosvenor Park
Grosvenor Park
25 minutes' walk
A picturesque Victorian park featuring floral displays, a lakeside, and seasonal events like open-air theatre.
Chester Castle
Chester Castle
30 minutes' walk
Historic castle complex offering exhibitions and guided tours. Stunning views from the castle walls.
Walls of Chester
Walls of Chester
30 minutes' walk
Medieval city walls providing a scenic walking route with panoramic views of Chester. A unique historical experience.
Chester Zoo
Chester Zoo
9 minutes' drive
One of the UK's largest zoos, home to over 21,000 animals. Offers educational talks and interactive experiences.
Grosvenor Park Miniature Railway
28 minutes' walk
A charming miniature railway perfect for families. Enjoy a scenic ride through the park, running seasonally.
Yoga Bliss
10 minutes' drive
A relaxing yoga studio offering classes for all levels. Ideal for unwinding after a busy day.
Chester Racecourse
Chester Racecourse
35 minutes' walk
Watch thrilling horse races at one of the oldest racecourses in the UK. A lively and exciting atmosphere.
The Chef's Table
5 minutes' drive
A contemporary restaurant with a warm atmosphere serving locally sourced dishes. Reservations recommended for dinner.
Glyndwr's Café
10 minutes' walk
Cozy café offering a selection of homemade pastries and meals. Great for casual lunches or coffee breaks.
Zugzwang
7 minutes' drive
A fine dining experience focusing on seasonal ingredients. Expect exquisite dishes and an elegant ambiance.
Brewers Fayre Twirl of Hay
Brewers Fayre Twirl of Hay
25 minutes' drive
Family-friendly pub with a diverse menu featuring classic British dishes. Offers a kids' play area.
Chester Music Theatre
20 minutes' walk
Home to various musical and theatrical performances. Check the schedule for family-friendly shows and events.
Live Lounge Chester
10 minutes' drive
A lively bar featuring live music and DJ events. Great for nightlife and socializing with friends.
Storyhouse
10 minutes' drive
Artistic center hosting plays, films, and community events. Family-friendly atmosphere with café services.
The Bongo Club
5 minutes' drive
Quirky venue with a casual vibe, featuring local DJs and themed nights. Ideal for a relaxed evening out.
Getting around
City Centre
Chester5 min  ·  2.0 mi
Airports
Chester Hawarden (CEG)21 min  ·  8.4 mi
Liverpool John Lennon (LPL)59 min  ·  24.3 mi
Train
Chester Train Station30 min  ·  1.6 mi
Bus
Bus stop32 min  ·  1.6 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP17.95 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
English, Spanish, Portuguese, Polish, Bulgarian, Hindi, Bengali, Kannada, Marathi, Urdu
Number of rooms:
126
Former name
Chester Ramada Jarvis

Reviews and Ratings

Feedback about Mercure Chester Abbots Well Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Mercure Chester Abbots Well Hotel is frequently praised for its spacious and comfortable rooms, some even featuring convenient amenities like fridges and ironing facilities. The location is ideal for exploring Chester and nearby attractions such as Cheshire Oaks and the zoo, all within a short drive. While a few guests have mentioned occasional issues with water temperature in the showers, many appreciate the hotel's lovely gardens, often enjoyed from their room windows, and find the location convenient, with the city centre easily accessible by bus, car, or a pleasant walk along the canal.
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Review score
Based on 2058 verified reviews
7.2/10
Very good
68%
Recommend
Staff
8.5/10
Location
8.3/10
Paid Wi-Fi
7.0/10
Breakfast
7.5/10
Pros
Free parking
Friendly staff
Clean room
Pool facilities
Cons
Shabby bathroom
Poor service
Guest reviews
based on 2058 reviews
7.2/10
based on 3803 reviews
7.4/10
Aiden from Ireland
Family with children
Classic Family Room
3 nights in November 2025
|
Reviewed:November 24, 2025
9.0/10

Excellent Stay with Great Amenities

pool facilitiesgreat varietylocker locksbig tv
I enjoyed the pool facilities and found them very good. Breakfast had a great variety of food (especially the pastries). The health club provided towels and locker locks. The room had a big TV, great.
The room lacked air conditioning, making it slightly uncomfortable during warmer days.
Service
9/10
Staff members were friendly and helpful . The front desk staff was amazing and knew a lot of details. I felt welcomed and nothing seemed too much trouble for them.
Dining
10/10
Breakfast offered a wide variety of options. I appreciated the extensive selection and quality of the food. I also enjoyed the kind and helpful waitress in the breakfast area (she was a real asset).
Rooms
8/10
The room was nice and clean. It featured a good bathroom. a vanity and mirror. A reading light was a particularly good addition (I appreciated it).
Facilities
9/10
The hotel provides a swimming pool, sauna, and steam room for guest use. There is also a gym available on site. The location is good and there is ample parking arriving by car.
0 Helpful
|
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Jack from United Kingdom
Couple
Classic Double Room
3 nights in August 2025
|
Reviewed:September 18, 2025
9/10

a lovely escape

amazing roomhelpful staffcute staffhelpful housekeeping
the room was amazing with it spacious layout and cleanliness. i appreciated the helpfulness from the housekeeping staff. all staff were cute and the pooches were spoiled. special mentions for david, lucas, denise, and family hughes go to them.
the warm water did took a long time to come through in the morning. it was not a big issue but could bother some guests.
Dining
9/10
breakfast had plenty of choices and good quality foods were provided. the food seemed fresh and warm each morning.
0 Helpful
|
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Isabella from Italy
Business traveller
classic double room
3 nights in June 2025
|
Reviewed:August 09, 2025
9/10
helpful staffspacious layoutstreaming capability
The reception staff were really lovely. they were so helpful. the room had a spacious layout and it was clean. i could stream my phone to the tv. I watched netflix!!!
The bath and shower were a bit too small. I had to duck a little.
0 Helpful
FAQs
About Mercure Chester Abbots Well Hotel
How far is Mercure Chester Abbots Well Hotel from the city center?
The hotel is located 2 km from the historic city center.
What are the check-in and check-out times at Mercure Chester Abbots Well Hotel?
Check-in is at 15:00 and check-out is at 11:00.
What amenities can guests enjoy at the on-site Feel Good Health Club?
Guests can enjoy facilities including a heated indoor swimming pool, sauna, steam room, and a fully equipped gym.
Is there on-site dining available at Mercure Chester Abbots Well Hotel?
The hotel features The Brasserie, which serves British cuisine for breakfast, lunch, and dinner.
What type of breakfast is offered at Mercure Chester Abbots Well Hotel?
Guests can enjoy a choice of breakfasts in The Brasserie from 07:00 to 10:00 on weekdays and from 07:30 to 11:00 on weekends.
Is parking available at Mercure Chester Abbots Well Hotel?
The hotel offers free on-site parking for guests.
What are the nearby attractions to Mercure Chester Abbots Well Hotel?
Nearby attractions include Chester Zoo (3 km), Chester Race Course (3 km), and the Roman Amphitheatre (2 km).
How can I arrange transportation to the city center from Mercure Chester Abbots Well Hotel?
Boughton Heath Park and Ride is located just 200 yards from the hotel and offers shuttle buses to the city center.
What room amenities are provided at Mercure Chester Abbots Well Hotel?
Rooms include a flat-screen TV, tea/coffee making facilities, and a work desk.
Does Mercure Chester Abbots Well Hotel have any wellness services?
The hotel offers a range of spa services including massages and beauty treatments.
What kind of business facilities does Mercure Chester Abbots Well Hotel offer?
The hotel features eight meeting rooms accommodating up to 230 delegates.
Is Wi-Fi available at Mercure Chester Abbots Well Hotel?
Free high-speed Wi-Fi is available throughout the hotel.
What activities are available at Mercure Chester Abbots Well Hotel?
On-site activities include bike tours, golf, and themed dinner nights.

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Check-in
25Apr2026Select date
Check-out
26Apr2026Select date
Rooms and Guests2 Guests, 1 Room