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From65US$ /night
Check-in
25May2026Select date
Check-out
26May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1 West Quay Road, Southampton, United Kingdom, S015 1RA
-
Close to the harbour
Very good
7.9
8.0
/10
2.9
3.6
/5

Rooms at Novotel

Novotel Southampton features 121 rooms with sofa beds and electric kettles. Each room provides 24-hour room service, free WiFi, a laptop-compatible safe, ironing facilities, heating, a tea/coffee maker, a sitting area, a terrace, and garden furniture. Bathrooms include free toiletries, a dryer, and an electric kettle. Rooms also have a flat-screen TV and carpeted floor. Additional amenities include bottled water, Nespresso coffee machines, iPod docks, and free local telephone calls. Some rooms offer city views. Room types include double and twin rooms, with options for walk-in showers or baths.

Dining at Elements

Elements Restaurant and Bar presents a range of modern and classic dishes with local and international cuisine. Guests can select different portion sizes. The bar offers beers, wines, and cocktails. Elements provides a new approach to eating and drinking. Breakfast serving times are available upon request. The hotel restaurant is open to guests. You can find a selection of simple, yet authentic dishes.

Leisure and Activities

The hotel includes an indoor swimming pool (pre-booking only) and a fitness center. Guests can swim in the heated pool. There is a children's play area. Paultons Family Theme Park-Home of Peppa Pig World is one of the area's attractions.

Location and Access

Novotel Southampton is in the heart of Southampton city centre, 0.5 km from Southampton Central and 5 km from Southampton. It is less than 15 minutes' walk from Southampton's central shops and 5 adjacent parks. Nearby landmarks include St Michael's Church (1 km), Holy Rood Church (1 km), Southampton City Art Gallery (1 km), Medieval Merchant's House (1 km), and Bargate (1 km).

Hotel Services

Novotel Southampton offers services and amenities designed for comfort and convenience. These include facilities for disabled guests, Wi-Fi in public areas, a car park, and 24-hour room service. Wedding services and a television in a common area are available. The hotel has obtained the ALLSAFE cleanliness and prevention label, verified by Bureau Veritas, ensuring that these standards are being met.

“This Southampton hotel strikes a practical balance for families and business travelers alike. While some rooms present space constraints, the hotel's proximity to the train station and West Quay shopping area is a definite advantage. I noted the indoor pool and dining options aim to provide a full-service experience, though some areas could use refurbishment.”
Hotel logo
Isabella MooreSenior Editorial Director at Petfriendlyhotels
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Select your room type

Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
Standard Twin Room
2 persons
270 sq. feet 
2 Single beds
Shower
Heating
Superior Room
2 persons
270 sq. feet 
1 King-size bed
Shower
Heating
Double Room
2 persons
270 sq. feet 
1 King-size bed
Shower
Heating
Executive Queen Room Sofa Bed
2 persons
270 sq. feet 
1 King-size bed
Shower
Coffee machine
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Facilities

Enjoy premium amenities for a relaxing stay with your pet
Facilities: Great
8.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Locker room
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Board games
  • Children's play area

Spa & Leisure

  • Sun loungers
  • Leisure/ TV room
  • Sauna

Room features

  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Dining Onsite

Elements Restaurant and Bar reimagines dining with a fusion of modern and classic dishes, thoughtfully crafted to cater to diverse preferences. The family-friendly environment along with essential amenities creates a comfortable and inviting setting for guests to savor each meal together.

Elements

Modern and classic British cuisine
Ambiance
A warm and family-friendly setting perfect for casual dining
Key Offerings
A variety of dishes served in different portions, blending classic flavors with contemporary twists to meet a range of tastes
Reservation
Not needed
Open for breakfast and dinner

Novotel Southampton Location

1 West Quay Road, Southampton, United Kingdom, S015 1RA
Map view
1 West Quay Road, Southampton, United Kingdom, S015 1RA
Nearby
Casino
Grosvenor Casino Southampton
1700 ft
Night club
Oceana
1700 ft
Restaurants
Elements Restaurant & Bar
500 ft
1 West Quay Road
Thyme Premier Inn
600 ft
99 Harbour Parade
Nando's
1200 ft
Food Terrace Level West Quay Shopping Centre W.Quay Shopping Centre
Chopstix Noodle Bar
1200 ft
Food Terrace Level West Quay Shopping Centre Unit R10
Marco's Kitchen
2500 ft
Oxford House 35-36 Oxford Street
Frankie and Bennys
1900 ft
Frankie and Bennys Southampton
ASK Italian
2000 ft
Unit 3 Leisure World
The Mayflower Village
2700 ft
Pilgrim House 22-26 Commercial Road
Explore Southampton
Explore Southampton
Top Attractions
Activities
Dining
Entertainment
SeaCity Museum
SeaCity Museum
11 minutes' walk
Local history and maritime exhibits highlight Southampton's role in the Titanic story and its rich maritime heritage.
Tudor House and Garden
Tudor House and Garden
15 minutes' walk
This beautiful Tudor building features stunning gardens and offers insights into Southampton's history through guided tours.
Southampton City Art Gallery
Southampton City Art Gallery
12 minutes' walk
An extensive collection of art, including works by modern and contemporary artists, enhances cultural appreciation in the city.
Bargate
Bargate
14 minutes' walk
This medieval gatehouse represents Southampton's historical significance, featuring unique architecture and interesting displays.
Water Sports at Ocean Village
7 minutes' walk
Thrill-seekers enjoy kayaking and paddleboarding while taking in stunning views of the marina. Rentals available nearby.
Yoga at Town Quay Park
13 minutes' walk
Relaxation seekers can join classes in beautiful park settings, providing a tranquil escape just a short stroll from the hotel.
Elements Restaurant & Bar
Elements Restaurant & Bar
2 minutes' walk
This lively venue serves a mix of international dishes in a relaxed setting, perfect for casual dining or business meals.
Thyme Premier Inn
Thyme Premier Inn
3 minutes' walk
An inviting atmosphere with British classics and seasonal ingredients. Reservations recommended for peak times.
Nando's
Nando's
5 minutes' walk
Famous for its flame-grilled peri-peri chicken, Nando's offers a casual dining experience that caters to all tastes.
Grosvenor Casino Southampton
Grosvenor Casino Southampton
7 minutes' walk
An exciting venue with gaming, dining, and live entertainment options, suitable for both casual visitors and serious gamers.
Nuffield Southampton Theatres City
Nuffield Southampton Theatres City
10 minutes' walk
A vibrant theater offering a range of performances, from dramas to creative events. Check for family-friendly shows.
Getting around
City Centre
Southampton11 min  ·  3000 ft
Airports
Southampton (SOU)12 min  ·  4.7 mi
Bournemouth (BOH)71 min  ·  29.4 mi
Train
Southampton Central Railway Station4 min  ·  1000 ft
St Denys Train Station33 min  ·  1.7 mi
Bus
Bus stop5 min  ·  1400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at GBP 12 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of GBP18 per person per day. 
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Portuguese, Polish, Hindi
Year renovated:
2012
Number of floors:
5
Number of rooms:
121

Reviews and Ratings

Feedback about Novotel Southampton from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Novotel Southampton is frequently chosen for its convenient location, especially for those embarking on cruises, with the port terminal within walking distance, as is the shopping centre. Guests appreciate the spacious rooms, often featuring a fridge and sofa, and the availability of complimentary water. The breakfast selection receives positive feedback, and there's also a gym. Some guests have noted that cleanliness didn't quite meet their expectations.
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Review score
Based on 1372 verified reviews
7.6/10
Very good
71%
Recommend
Location
8.8/10
Staff
8.7/10
Breakfast
5.9/10
Paid Wi-Fi
6.7/10
Pros
Clean room
Good location
Friendly staff
Extra touches
Small pool
Cons
Constant noise
Poor food
Bed bugs
Guest reviews
based on 1372 reviews
7.6/10
based on 2296 reviews
4/5
based on 2528 reviews
7.9/10
Joshua from United Kingdom
Business traveller
Superior Room
3 nights in November 2025
|
Reviewed:December 03, 2025
9/10
spacious roomterminal proximity
The room was a superior room, and i found it quite spacious. also, i appreciated the proximity to the cruise terminal. It was very convenient for my travels.
the gym felt a bit limited in equipment for a hotel of this size.
0 Helpful
Sawyer from United States
Superior Room
3 nights in November 2025
|
Reviewed:November 24, 2025
9/10
quick check-insuper clean roomhelpful staff
Check-in WAS quick AND easy. The room, A superior room, had all essentials. EVERY staff member was helpful. I loved the service.
Car parking had an extra charge per day.
0 Helpful
Sebastian from Germany
Family with children
Superior Room
3 nights in November 2025
|
Reviewed:November 13, 2025
9.0/10

Excellent Stay, Spacious Rooms and Friendly Service

useful fridgecomfortable roomfriendly staffrelaxing sauna
The room had a useful fridge. There was a sofa in the room, a good alternative to the bed for watching tv. The staff were friendly. It was like staying with family. I used the pool and sauna every morning.
The windows only open slightly , therefore it was hard to lower the temperature in the room.
Rooms
9/10
The superior room was spacious and very clean. It included a comfortable bed and a seating area. I found the provided amenities to be of high quality.
Location
8/10
The hotel is near main street and west quay. The bus stop is about ten minutes away on foot. It is easy to access nearby attractions and public transport.
Dining
9/10
The breakfast offered a good variety of options. The food was hot and tasted fresh. The dining area was clean and well maintained each morning.
Service
10/10
The staff members were helpful and polite. Check in and check out were quick and easy. Any questions i had were answered promptly , which i appreciated.
0 Helpful
|
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Francis from United Kingdom
Couple
Double Room
3 nights in October 2025
|
Reviewed:November 06, 2025
6/10
closed pooloutdated bathroom
i booked a double room. the room was clean, but it was very warm, even though it's autumn. kids under 16 aren't allowed in the gym. this information wasn't listed anywhere. the bathroom seemed outdated. i was a little disappointed, the pool was a big let down.
0 Helpful
Christina from United States
Family with children
double room
3 nights in August 2025
|
Reviewed:November 05, 2025
9.3/10

surprised by the hotel services

train stationpolite stafflovely breakfastvisible shower
the train station close to the hotel proved so convenient. the staff showed politeness and helpfulness . i noticed the proximity to both mcdonald's and tgi fridays. breakfast was lovely, and my children especially loved it.
I could see no visible shower near the pool . This felt inconvenient.
Facilities
8/10
i noted that the pool area had a limited capacity of twelve people at a time. a small gym was available, though i also noticed that it restricts access to individuals 16 years of age and older. these limitations might affect some guests.
Rooms
9/10
my double room was clean and met all expectations for an overnight stay. it was functional and well kept, which contributed positively to my brief visit. the room's features were appropriate for a short stay, covering essential needs adequately.
Location
10/10
the hotel's situation is convenient for accessing nearby restaurants, including mcdonald's and tgi fridays! i spotted the cruise ships right outside my window. proximity to the train station offered easy access to transportation throughout my trip.
Service
10/10
Alfred, one of the staff members, was particularly helpful. He was also chatty. a colleague of his, whose name i unfortunately did not catch, also was very cheerful? both of them were pretty good too meet guests' needs!
0 Helpful
|
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Benjamin from United Kingdom
Business traveller
Double Room
3 nights in October 2025
|
Reviewed:November 04, 2025
7/10
variety availablecomfortable roomtoilet layoutfire alarm
the breakfast had plentiful items i appreciated the variety available. the room was comfortable i found it well kept and suitable for my needs.
the layout had the toilet separate from the shower room this wasn't clear when i booked. the fire alarm detector flashed a lot at night i found it disruptive.
0 Helpful
FAQs
About Novotel Southampton
What is the distance between Novotel Southampton and Southampton Central train station?
The hotel is located 400 meters from Southampton Central train station.
What are the check-in and check-out times at Novotel Southampton?
Check-in is at 15:00 and check-out is at 12:00.
What amenities are available in the rooms at Novotel Southampton?
Rooms include air conditioning, a flat-screen TV, a minibar, a coffee maker, and free Wi-Fi.
Is breakfast available at Novotel Southampton?
Breakfast is available for an additional charge of 18 GBP.
What dining options are offered on-site at Novotel Southampton?
The hotel features the Elements Restaurant and Bar, serving modern dishes and drinks.
What recreational facilities are available at Novotel Southampton?
The hotel offers an indoor heated swimming pool, a fitness center, and a sauna.
What is the pet policy at Novotel Southampton?
Pets are allowed at the hotel, with possible charges applicable.
How far is Novotel Southampton from the city center?
The hotel is less than 1 km from the central shops of Southampton.
Are there any nearby attractions to Novotel Southampton?
Nearby attractions include West Quay Shopping Centre, SeaCity Museum, and Paultons Family Theme Park.
What features support families at Novotel Southampton?
Families can enjoy free stays for children under 16, a children's menu, and access to video games.
What types of languages are spoken by the staff at Novotel Southampton?
The staff speaks multiple languages to assist diverse guests.
Is free Wi-Fi available at Novotel Southampton?
Complimentary Wi-Fi is available throughout the hotel.

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