What is the check-in and check-out policy at Malmaison Birmingham?
Check-in is at 15:00 and check-out is by 11:00.
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Malmaison Birmingham, Birmingham
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Key details
About the Hotel
Wharfside Street, Birmingham, B1 1RD,
- Close to Brindleyplace
Great
8.5
8.7
4.4
3.8
Rooms & Suites
Malmaison Birmingham offers 193 rooms and suites. Standard rooms have king or super king beds with en-suite bathrooms. Twin rooms feature twin beds and en-suite bathrooms. Club rooms include king beds, en-suite bathrooms, Samsung 40-inch flat-screen TVs with Sky Sports, coffee machines, bathrobes, and slippers. Club Deluxe rooms feature king beds, separate showers and baths. The Club Deluxe Double Double offers two king beds, drench showers, and separate baths. The Nirvana Suite includes a giant bed and mirrored Jacuzzi. Each room provides complimentary Wi-Fi, flat-screen Plasma TV, a hairdryer, ironing board, same-day laundry, a kettle, and a desk.
Dining at Chez Mal
Chez Mal Brasserie serves British cuisine using local produce. The Brasserie adjoins The Mailbox shopping centre. A two or three-course Sunday Lunch includes starters, brunch favorites, and Sunday roasts. The restaurant offers breakfast, lunch, and dinner. Breakfast includes pastries, yogurts, fruits, juices, tea, and coffee. Chez Mal Bar provides expertly mixed cocktails and a range of American and British craft beers. The sweeping staircase leads to the bar and brasserie, decorated in reds, black, greys, and neon.
Events and Meetings
Malmaison Birmingham provides spaces for social events and weddings. Meeting spaces are available with assessment on a case-by-case basis to ensure the safety of staff and guests. The "Work + Play" zone on the mezzanine suits business hook-ups, board meetings, and conferences. Flexible layouts, artistic walls, Wi-Fi, and presentation technology are available.
Location and Attractions
Malmaison Birmingham is in the city centre, next to Birmingham New Street station. It's located in The Westside, featuring posh European restaurants lining the canals of the Brindleyplace area. The Birmingham Museum and Art Gallery, home to the largest Pre-Raphaelite collection in the world, is three-quarters of a mile away.
Leisure and Spa
Le Petit Spa offers health and beauty treatments. There is a stylish bar, and wine tasting is run by the hotel sommeliers. Gymtonic gym is equipped with resistance and running machines, and free weights. Guests can access a spa for £15 per person for two hours.
“From what I gather, this hotel appears to be a stylish urban retreat steps from New Street Station. The location is ideal for accessing Birmingham's attractions, and the brasserie and spa point to a balanced experience. It sounds like a solid choice for those seeking both convenience and a touch of luxury in the city center.”
Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
- Standard Double Room2 persons21 sq. feet1 Double bedAir conditioningBathtubroom details
- Standard Twin Room2 persons21 sq. feet2 Single bedsAir conditioningBathtubroom details
- Club Deluxe Double2 persons25 sq. feet1 King-size bedAir conditioningBathtubroom details
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Price and room availability calendar
Check availability and rates for your selected dates!
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Check-in/ Check-out
Facilities
Enjoy premium amenities for a relaxing stay with your pet
General
- No smoking on site
- Parking
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Locker room
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Spa & wellness centre
- Sauna
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Malmaison Birmingham boasts exceptional dining experiences that blend modern American and British flavors. Guests can indulge in hearty meals and delightful beverages, all within a vibrant atmosphere that enhances every culinary occasion.
Malmaison Bar and Grill
American and British
Ambiance
A lively space perfect for both casual dining and social gatherings, combining modern design with a fun atmosphere.
Key Offerings
Start the day with home-baked pastries, scrumptious yoghurts, and fresh juices for breakfast. In the evening, relish perfectly cooked Australian Black Angus steaks and explore a selection of expertly mixed cocktails. The stylish bar also features wine tastings led by knowledgeable sommeliers.
Reservation
Not needed
Breakfast and dinner; High tea available.
Chez Mal
Brasserie with a focus on British and contemporary dishes
Ambiance
An inviting setting adjoining The Mailbox shopping center, perfect for a relaxed lunch or celebration with friends and family.
Key Offerings
Guests can enjoy a magnificent two or three-course Sunday lunch featuring a choice of delectable starters and smashing Sunday roasts. Ideal for dining with colleagues or loved ones, as well as brunch favorites that cater to a variety of tastes.
Reservation
Recommended
Lunch and dinner service; high tea available.
Malmaison Birmingham Location
Wharfside Street, Birmingham, B1 1RD,
Explore Birmingham
Explore Birmingham
Gas Hall Exhibition Gallery
11 minutes' walk
A stunning hall showcasing various contemporary art exhibitions with free admission on select days.
Birmingham Back to Backs
11 minutes' walk
Restored 19th-century working-class homes offering guided tours that reveal Birmingham's social history.
Bullring & Grand Central
12 minutes' walk
A premier shopping destination featuring over 200 stores, restaurants, and a vibrant atmosphere.
The Cube
4 minutes' walk
A striking contemporary building housing shops, restaurants, and leisure facilities with stunning views.
National SEA LIFE Centre Birmingham
10 minutes' walk
An aquarium featuring immersive marine exhibits perfect for families; tickets available online or at the gate.
Ackers Adventure
10 minutes' drive
An outdoor adventure park offering activities like skiing and kayaking for thrill-seekers; advance booking recommended.
Birmingham Botanical Gardens
30 minutes' walk
Stunning gardens providing a relaxing escape with lush landscapes and seasonal events throughout the year.
Gas Street Social
1 minute' walk
A lively restaurant and bar offering British cuisine with garden views; perfect for casual dining and socializing.
Miller and Carter Mailbox
2 minutes' walk
A steakhouse known for its premium cuts; known for its contemporary decor and extensive wine list. Reservations recommended.
Bar Estilo
2 minutes' walk
Offers a diverse tapas menu in a laid-back atmosphere; perfect for sharing plates with friends.
Zizzi - Birmingham
2 minutes' walk
An Italian eatery known for its rustic dishes and vibrant decor; vegetarian options available.
The Mailbox
2 minutes' walk
A stylish destination offering shopping, dining, and nightlife alongside waterfront views and a relaxed environment.
Brindley Place
10 minutes' walk
A vibrant area featuring numerous bars and restaurants, often hosting live music and cultural events.
Library of Birmingham
12 minutes' walk
An architectural marvel providing various cultural events and exhibits; great for visitors of all ages.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible at a location nearby (reservation might be needed) at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel offers a full breakfast at the price of GBP23 per person per day.
Pets
Pets are allowed on request.
Number of rooms:
193
Reviews and Ratings
Feedback about Malmaison Birmingham from previous guests about their experience.
Show moreShow less
Pros
Comfortable bedroom
Friendly bar staff
Central location
Room amenities
Large, comfortable bed
Cons
Cold breakfast items
Unwelcoming room
Limited breakfast choice
Guest reviewsbased on 2036 reviews
ella from united kingdom
Family with children
club deluxe double
3 nights in November 2025
|
Reviewed: February 13, 2026
9.0/10
charmed by the details
nice touch convenient provisions great detail
i appreciated the attention to detail in the room. robes were available and a shower cap was present, a nice touch! i also noticed dry cleaning provisions, very convenient.
i found that the usb ports next to the bed didn't function, made charging my devices overnight a little inconvenient. there wasn't a plug socket near the bed.
Location
9/10
The hotel's location is excellent. It is right by the central railway station. new street station is so close. the area seems very accessible.
Rooms
9/10
our club beautiful double room had a sofa. the beds felt great. there was a nice selection of tea and coffee available.
Dining
8/10
there is a starbucks situated in the reception area. this is a nice touch! it makes it easy to grab a coffee.
Service
10/10
the staff were friendly. the blonde lady at reception was particularly helpful. the service was really good from start to finish.
Facilities
9/10
the hotel provides a large carpark. hotel users get a discounted rate. this made parking very convenient.
0 Helpful
|
John from United Kingdom
Business traveller
Standard Double Room
3 nights in November 2025
|
Reviewed: January 22, 2026
6/10
a few issues
loud air conditioning broken lights
the location was good and within walking distance of local attractions.
i had issues with the room i got. the air conditioning made loud noises all night, and it was hard to sleep because the room was too warm. also, some lights in the room did not work.
0 Helpful
Ella from United Kingdom
Club Deluxe Double
3 nights in November 2025
|
Reviewed: December 24, 2025
7/10
decent city stay
good size room size comfy beds comfortable beds convenient location central location broken usb usb socket tv issue tv functionality low pressure shower pressure
i found the room to be a good size. the comfy beds definitely stood out to me. the location was quite convenient, close to the train station.
i have to mention, the usb socket was broken, inconvenient. the tv wouldn't chromecast, a feature i wanted to use. the shower pressure was almost non-existent, which affected my morning routine. room service menu was not working.
0 Helpful
emerson from united states
Single
club double room
3 nights in November 2025
|
Reviewed: November 22, 2025
6/10
underwhelming experience
poor service dismissive staff
the location was convenient for getting around.
The service was really poor. I reported a room issue, and the staff acted completely dismissive and uninterested, ugh! the morning restaurant staff were also unhelpful, refusing a simple request for a large glass of water.
0 Helpful
Aaron from United Kingdom
Single
Club Double Room
4 nights in October 2025
|
Reviewed: November 03, 2025
9.0/10
Really good hotel stay
convenient location comfortable bed
The location is near restaurants and the city center. The bed was comfortable and provided good sleep. The brasserie staff offered fantastic service. My upgrade was sorted prior to arrival, a nice surprise. An extra breakfast was a welcome addition.
The lighting throughout the hotel is too low. Arriving, you think reception is closed. Walking along the corridor, I struggled to see room numbers. While it might create atmosphere, overall it's poor.
Facilities
9/10
The rooms offer good size. USB ports and many plug sockets are available for convenience. I found the location excellent for accessing theaters and dining options nearby.
Service
9/10
The staff members are courteous and helpful throughout the hotel. I received quick responses to my questions. I was impressed with the efficiency. I experienced no issues .
0 Helpful
|
Claude from France
Business traveller
Club Double Room
3 nights in August 2025
|
Reviewed: September 09, 2025
8.8/10
excellent stay
hotel gym comfortable bed premium feel
the gym included equipment better than expected for a hotel this size. i found the bed comfortable and i also liked the bathroom. it felt clean and had a premium feel throughout my stay
Rooms
9/10
my room was quiet and stylishly furnished with everything i needed. a selection of teas and coffees was available. the bathroom was modern and clean it was great.
Location
8/10
the hotel is conveniently located near the city center with many restaurants. it's ideal to explore the area plus it's close to many points of interest like the jewellery quarter.
Service
10/10
the staff was friendly warm and cute they were really complimentary and always ready to assist me. they were very professional and it gave a boost to my mood.
Dining
8/10
breakfast was okay i thought it would be a buffet but it wasn't what i expected. the bar area offers a good selection of beverages and snacks. i had a great meal and the service was really excellent.
0 Helpful
|
Show more reviews
FAQs
About Malmaison Birmingham
How far is Malmaison Birmingham from Birmingham New Street Rail Station?
The hotel is approximately 800 m from Birmingham New Street Rail Station.
What dining options are available at Malmaison Birmingham?
The hotel features the Chez Mal Brasserie serving British cuisine and a lively bar with a wine tasting room.
Is there parking available at Malmaison Birmingham?
Public parking is available nearby for 18 GBP per day, and a reservation is needed.
What amenities can guests expect in their rooms at Malmaison Birmingham?
Rooms include free Wi-Fi, a flat-screen TV, air conditioning, a coffee machine, and luxury toiletries.
What spa services are offered at Malmaison Birmingham?
The luxurious Le Petit Spa offers a range of health and beauty treatments, including massages, facials, and manicures.
How far is Malmaison Birmingham from the Birmingham Museum and Art Gallery?
The Birmingham Museum and Art Gallery is approximately 1 km from the hotel.
What recreational facilities are available at Malmaison Birmingham?
Guests have access to a fitness centre equipped with weights and machines.
Are there any notable restaurants nearby Malmaison Birmingham?
Nearby restaurants include Bar Estilo, Harvey Nichols Brasserie, Rodizio Rico, and Turtle Bay, all within 500 m.
What type of hotel is Malmaison Birmingham?
Malmaison Birmingham is characterized as a boutique hotel that offers a modern urban escape experience.
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