What is the check-in and check-out policy for Hotel Shepherds Bush London?
Check-in is at 14:00 and check-out is by 11:00.
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Hotel Shepherds Bush London, London
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Key details
About the Hotel
11-12 Poplar Mews, Shepherds Bush,
London,
United Kingdom,
Greater London
- Near Lost Lagoon
Very good
7.9
8.0
3.5
Loved by Hotel Shepherds Bush London guests
"The hotel is right next to the Hammersmith & City/Circle tube stop (I couldn't hear the trains)."
"Also literally round the corner (15 metres) from the tube stop to get to the centre."
"Also the rooms aren't as small as normally in London, which is a plus!"
Rooms
Hotel Shepherds Bush London offers 21 air-conditioned rooms. Rooms feature free Wi-Fi, a flat-screen TV, tea/coffee-making facilities, and a mini-fridge. Each en-suite bathroom includes complimentary toiletries and a hairdryer. Rooms also have double-glazed, soundproof windows, an iron, an ironing board, and a small lockable safe. A telephone and desk are provided. Guests can request extra beds for GBP 20 per person, per night. Rooms are also on-suite with air conditioning throughout the hotel.
Location near Westfield
Located in the Shepherd's Bush area, Hotel Shepherds Bush London is a 3.5-star hotel. It is a 5-minute walk from the Westfield London shopping center, the largest urban shopping center in Europe. The hotel is located near Camden Town, known for its market and curiosities by Regent's Canal. Westbourne Grove is 2 km away, Hammersmith is 1 km away, and Holland Park is 3 km from the hotel.
Hotel Features
The hotel provides a high standard of service and amenities. There is a 24-hour reception and bar. Guests can make use of amenities such as complimentary wireless Internet access and concierge services. Additional features include a television in a common area, a picnic area, and a reception hall. Safety features include a fire extinguisher, a smoke detector, and a first aid kit.
Amenities
Hotel Shepherds Bush London provides a terrace and dry cleaning/laundry services. Guests have access to complimentary wired Internet access, a business center, and express check-in. Conveniences include safes and complimentary newspapers, as well as phones with free local calls. Guests can catch a ride to destinations using the area shuttle. The hotel provides a coffee shop/cafe.
Services
The hotel offers 24-hour room service. Guests are required to present the same card used at the time of booking upon check-in. The hotel has a 24-hour reception. Personalized in-room conveniences include tea/coffee making facilities, WiFi, an iron and ironing board, a small lockable safe, a TV, and a telephone.
“Hotel Shepherds Bush London places you right in a lively, multicultural part of town, steps from the tube and a huge shopping mall. While rooms lean toward cozy, the friendly staff and economical bar prices certainly sweeten the deal. It's a practical choice if you want to experience a more authentic London neighborhood.”
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Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
Standard Double Room
2 persons
130 sq. feet
1 Double bed
Shower
Coffee machine
room details
Twin Room
2 persons
140 sq. feet
2 Single beds
Shower
Coffee machine
room details
Small Double Room Window Double Bed
2 persons
110 sq. feet
1 Double bed
Shower
Coffee machine
room details
King Room
2 persons
155 sq. feet
1 King-size bed
Shower
Coffee machine
room details
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Price and room availability calendar
Check availability and rates for your selected dates!
Facilities
Enjoy premium amenities for a relaxing stay with your pet
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Snack bar
- Bar/ Lounge area
- Outdoor dining area
- Picnic area/ Tables
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Hotel Shepherds Bush London Location
11-12 Poplar Mews, Shepherds Bush,
London,
United Kingdom,
Greater London
Map view
11-12 Poplar Mews, Shepherds Bush,
London,
United Kingdom,
Greater London
City landmarks
Museum
Design Museum
1.6
mi
Garden
Buckingham Palace
3.6
mi
Park
Holland Park
1.6
mi
Museum
Leighton House Museum
1.3
mi
Palace
Kensington Palace
1.6
mi
Landmark
Hammersmith
4800 ft
Park
Ravenscourt Park
1.0
mi
Landmark
Lost Lagoon
2000 ft
Metro Station
Kensington
1.1
mi
Park
Hyde Park
2.6
mi
Landmark
Westbourne Grove
1.4
mi
Museum
Victoria and Albert Museum
2.4
mi
Park
Kensington Gardens
2.0
mi
Museum
18 Stafford Terrace
1.3
mi
Store
Tesco Express
4600 ft
Theatre
The Playground Theatre
4500 ft
Store
Kensington High Street
1.4
mi
Park
Hammersmith Park
2400 ft
Event hall
Olympia London
5100 ft
Museum
Science Museum
2.3
mi
Park
Wormholt Park
3100 ft
Museum
Natural History Museum
2.2
mi
Landmark
Turnham Green Tube
1.4
mi
Gallery
Graffik Gallery
1.2
mi
Museum
Museum of Brands
1.9
mi
Garden
Kyoto Garden
1.3
mi
Landmark
Notting Hill
2.0
mi
Nearby
Shopping Area
Westfield London
1900 ft
Shopping Area
West12 Shopping Centre
2000 ft
Park
Shepherd's Bush Green
1500 ft
Restaurants
Tian Fu
600 ft
39 Bulwer Street
The Defectors Weld
500 ft
170 Uxbridge Rd
The Green
400 ft
172-174 Uxbridge Road Shepherd's Bush
Shikumen Shepherd's Bush
800 ft
Dorsett Hotel 58 Shepherd_s Bush Green
Cabana Westfield White City
1200 ft
Upper Southern Terrace
Wahaca White City
1300 ft
Unit 1074 Westfield London Shopping Centre Ariel Way Ariel Way
Five Guys
1200 ft
Westfield London Shopping Centre Ariel Way Westfield London Shopping Centre
Explore London
Local Highlights Near Hotel Shepherds Bush
Holland Park
30 minutes' walk
Holland Park features beautiful gardens, peacocks, and the Kyoto Garden. It's a serene escape for families and couples.
Design Museum
30 minutes' walk
The Design Museum showcases contemporary design and hosts temporary exhibitions. It's a hub for creativity and innovation.
Kensington Palace
30 minutes' walk
Kensington Palace, the royal residence, offers historical exhibits and beautiful gardens, making it perfect for history enthusiasts.
Leighton House Museum
25 minutes' walk
Leighton House is the former home of artist Frederic Leighton, featuring stunning tiles and art. It's a unique cultural gem.
The Playground Theatre
15 minutes' walk
Live theater performances at The Playground offer a cozy atmosphere. It's ideal for culture lovers seeking a unique experience.
Tian Fu
3 minutes' walk
Authentic Chinese fare at Tian Fu, offering a cozy ambiance. Signature dishes include dim sum and spicy hot pot options.
The Defectors Weld
2 minutes' walk
British pub with a relaxed vibe, serving classic dishes like fish and chips. Perfect for casual dining with local brews.
Shikumen Shepherd's Bush
3 minutes' walk
Modern Chinese dining experience at Shikumen. Known for dumplings and a stylish atmosphere, ideal for food lovers.
Lost Lagoon
10 minutes' walk
An exciting entertainment venue with live music and themed nights, attracting a vibrant crowd for all ages.
Getting around
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Portuguese, Romanian, Japanese, Polish, Russian, Arabic, Bulgarian, Hindi, Lithuanian, Latvian, Urdu
Number of floors:
4
Number of rooms:
20
Former name
Tulip Boutique Hotel
Reviews and Ratings
Feedback about Hotel Shepherds Bush London from previous guests about their experience.
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Pros
Good location
Big bed
Comfy bed
Cons
Plumbing noise
Missing towels
Unsecure entry
Guest reviewsbased on 882 reviews
Martin from Germany
Single
King Room
3 nights in November 2025
|
Reviewed:January 26, 2026
8.5/10
convenient stay RIGHT by the tube
tube stationcomplimentary waterspare pillowsfree coffee
the hotel was located right beside shepherds bush market station. the staff gave complimentary water during check-in, nice. the room included spare pillows and a fridge. free tea and coffee were also available.
some areas near the hotel seemed run-down, and i wouldn't walk there ALONE late at night.
Dining
8/10
the bar had a good selection , and prices seemed reasonable. i did not have breakfast at the hotel , so i can not comment on that service.
Rooms
9/10
the king room provided a comfortable bed and a mini fridge for use. free tea , coffee, and a kettle were available in the room. the bathroom included a big shower with strong water pressure.
0 Helpful
|
Charles from United Kingdom
Business traveller
King Room
3 nights in November 2025
|
Reviewed:January 01, 2026
9.0/10
Excellent Location and Cleanliness!
tube stationsuper clean roomcomplimentary teastaff availability
I really enjoyed the proximity to the tube station, it was super convenient. The room was super clean. Housekeeping did an amazing job each day! I also appreciated the complimentary tea and coffee, a nice touch. The 24/7 availability of staff at reception provided great peace of mind.
The air conditioning was not very effective, the room got a little warm.
Facilities
9/10
The hotel features a 24-hour reception ensuring assistance is always available, and there are vending machines with drinks and snacks for guest convenience, plus, I spotted ice machines on several floors too. That's great!
Rooms
8/10
My King Room included a tv that had various apps available for use, including Netflix! There was also a work desk with convenient power outlets and a mini-fridge stocked with complimentary water which I found really useful, so useful!
Service
10/10
The staff were friendly and also provided information about local transport. Check-in was quick and efficient, and the team were always ready to assist with queries, I think! I was very happy.
0 Helpful
|
Joseph from United Kingdom
Couple
Standard Double Room
3 nights in October 2025
|
Reviewed:November 20, 2025
8/10
helpful staff24-hour receptioneasy walk
the location was good. It was very easy to walk to westfield. the staff was friendly and helpful with a 24 hour reception.
the room was a bit small.
0 Helpful
Les from Canada
Single
Twin Room
3 nights in June 2025
|
Reviewed:September 11, 2025
8.7/10
Convenient stay near Shepherd's Bush Market
convenient locationstation proximitycomfortable bedmalfunctioning air conditioning
The hotel's location proved convenient. It's right next to Shepherd's Bush Market station. I found the proximity to transport links very useful. The room had good equipment. The bed offered great comfort.
the air conditioning did not work. The room became uncomfortably warm. This was quite bothersome.
Dining
8/10
The hotel offers tea and coffee facilities in the room. This service allows guests to make hot drinks as desired. I appreciated having a kettle and supplies readily available.
Facilities
9/10
I used a mini fridge . It was helpful for keeping drinks cool. The availability of a safe added a sense of security for my belongings.
Rooms
9/10
The room included a modern bathroom. A big shower with great water pressure offered a refreshing experience. I found everything to be clean.
0 Helpful
|
FAQs
About Hotel Shepherds Bush London
How far is Hotel Shepherds Bush London from Westfield London shopping centre?
The hotel is a 5-minute walk from Westfield London shopping centre.
What nearby attractions can be found close to Hotel Shepherds Bush London?
Attractions nearby include O2 Shepherd's Bush Empire (0.5 km), Loftus Road Stadium (2 km), and BBC Television Centre (2 km).
Does Hotel Shepherds Bush London offer free Wi-Fi?
Yes, free Wi-Fi is available throughout the hotel.
What dining options are available at Hotel Shepherds Bush London?
The hotel features an on-site bar and lounge area for refreshments.
What are the room amenities at Hotel Shepherds Bush London?
Rooms include air conditioning, a flat-screen TV, a mini-fridge, tea and coffee making facilities, and complimentary toiletries.
Is there a business center available at Hotel Shepherds Bush London?
Yes, there is a business center available for guests.
How do I access public transport from Hotel Shepherds Bush London?
The hotel is located next to Shepherd's Bush Market underground station.
What amenities does Hotel Shepherds Bush London provide for families?
The hotel offers cots and high chairs for families traveling with children.
How can I get to Heathrow Airport from Hotel Shepherds Bush London?
Heathrow Airport can be reached in approximately 27 minutes by car or 50 minutes via tube.
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