What are the check-in and check-out times at The Franklin London - Starhotels Collezione?
Check-in is from 15:00 and check-out is by 11:00.
The Franklin London - Starhotels Collezione, London
Key details
About the Hotel
24 Egerton Gardens, London, SW3 2DB,
- Next to the Victoria and Albert Museum
Great
8.6
8.9
4.3
4.5
Rooms
The Franklin London - Starhotels Collezione features 35 rooms and suites with views of Knightsbridge or Egerton Gardens. The 62 m² Presidential Suite includes a private lounge, walk-in closet, and a bathroom with a double washbasin. Suites range from 36 to 45 m² and include a bathroom with a bathtub and a mirror TV. Executive Suites, from 29 to 33 m², feature velvet furnishings. Superior rooms range from 18 to 24 m² and include Simmons double beds. Rooms include Penhaligon's bathroom amenities, Frette bed linen and towels, Samsung Smart TVs, and Wi-Fi.
Dining
The Franklin Restaurant, overseen by Michelin-starred Chef Alfredo Russo, serves Italian cuisine. The restaurant offers seating for 30 diners with views of Egerton Gardens. The Franklin Bar, styled in the 1920s, provides cocktails and champagne. The Bar Menu includes classic and signature cocktails. A limited-edition Blueberry Bloom cocktail, featuring blueberries and grapefruit gin, is available. Guests can book a Cocktail Masterclass with Bar Manager Salvatore Maggio. Afternoon Tea is offered.
Leisure
The Franklin London offers a 24-hour fitness center and a hammam. A personal trainer is available upon request. The hotel's Library is available for small, private events.
Location
The Franklin London - Starhotels Collezione is located 400 meters from South Kensington and 4 km from Marylebone. Harrods and the Victoria & Albert Museum are nearby. South Kensington Station provides Underground access via the Piccadilly Line. The hotel is 20 km from London City.
Services
The Franklin provides Les Clefs d'Or Concierges and 24-hour room service. Services include event planning, high-speed Wi-Fi, conference calls, and projectors. The hotel offers a Group Desk Starevents for tailored event services. Pets are welcome for an additional charge of £40. Welcome Signature cocktail, Goodnight Sweet amenities, and Farewell Gift are provided.
“What stands out is its hushed location near Cromwell Road, a genuine find; rooms such as 407, are tucked away, promising quiet stays and, in some cases, amazing walk-in showers. With Michelin-starred dining and a Gatsby-style bar, this boutique Knightsbridge address elevates the London experience. The personalized service, along with wellness amenities, ensures a memorable stay.”
Select your room type
Cozy rooms, spacious suites, and family-friendly homes, all with flexible cancellation policies & special deals
- Single Room2 persons15 sq. feet1 Single bedAir conditioningHeatingroom details
- Triple Room2 persons30 sq. feet1 King-size bedAir conditioningHeatingroom details
- Deluxe Room2 persons24 sq. feet1 King-size bedAir conditioningHeatingroom details
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Price and room availability calendar
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Check-in/ Check-out
Facilities
Enjoy premium amenities for a relaxing stay with your pet
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- No parking available.
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
Spa & Leisure
- Leisure/ TV room
- Spa centre
- Turkish bath
- Steam room
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Parquet floor
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Dining Onsite
At The Franklin London - Starhotels Collezione, dining unfolds in the exquisite Franklin Restaurant by Alfredo Russo, where Italian culinary classics harmonize with modern artistry. With a blend of family-friendly and romantic settings, this restaurant invites guests to indulge in vibrant flavors and sophisticated dishes throughout the day.
Location
24 Egerton Gardens, London, SW3 2DB,
Explore London
Local Highlights near The Franklin London
Victoria and Albert Museum
4 minutes walking
The world's largest museum of decorative arts and design, featuring a vast collection and free admission.
Science Museum
8 minutes walking
An iconic institution with interactive exhibits and a focus on scientific advancements, perfect for families.
Natural History Museum
16 minutes walking
Home to a stunning dinosaur gallery and iconic architecture, offers free entry and engaging displays.
Chelsea Physic Garden
20 minutes walking
A historic botanical garden with diverse plant species, ideal for relaxation and seasonal events.
Biking in Hyde Park
25 minutes walking
Thrilling cycling opportunities in one of London's largest parks. Rentals are available nearby.
Orsini Ristorante
2 minutes walking
Authentic Italian cuisine with a cozy atmosphere featuring classic dishes. Reservations recommended.
Cocomaya
1 minute walking
Charming café known for artisanal pastries and rich coffee. Great for quick bites or a leisurely treat.
Saatchi Gallery
14 minutes walking
Contemporary art exhibitions in a stylish space. Frequent installations appeal to art lovers of all ages.
Royal Albert Hall
14 minutes walking
Historic concert venue hosting a range of performances from classical to pop music, offering iconic experiences.
Getting around
Looking for exclusive early booking discounts?
Unlock special rates for your next adventure with your pet today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 37.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian
Number of floors:
5
Number of rooms:
35
Reviews and Ratings
Feedback about The Franklin London - Starhotels Collezione from previous guests about their experience.
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Pros
Great location
Courteous staff
Classy design
Bigger room
Helpful staff
Cons
Exorbitant prices
Guest reviewsbased on 4 reviews
Luke from United Kingdom
Business traveller
deluxe room
3 nights in June 2026
|
Reviewed: July 31, 2025
7/10
friendly staff room upgrade clean room dark lighting small room slow breakfast
the staff was really friendly, and they gave me a room upgrade. the room was super clean and the bathroom had a rainfall shower. the location was great, i could walk everywhere!
The lighting in the room was too dark, it made it hard to see things. breakfast service was very slow. I waited a long time for my food.
0 Helpful
John from United Kingdom
Junior Suite
4 nights in November 2025
|
Reviewed: January 07, 2026
6/10
slow bar service slippery floors
the staff was attentive and came to clean the room.
The bar service was slow. It wasn't good enough. breakfast orders were taken, but no explanation was given when there was a problem in the kitchen. our wooden floors were slippery, dangerously so.
0 Helpful
oscar from united kingdom
Couple
deluxe room
3 nights in November 2025
|
Reviewed: December 24, 2025
9.0/10
elegant stay near brompton road
quiet location fresh pastries attentive staff serene spot
I appreciated the quiet location of the hotel. It ensured peaceful nights. the breakfast buffet offered fresh pastries and a variety of cheeses. I always started the day well. the staff was attentive and quickly addressed my inquiries! i found the garden area a serene spot for relaxation.
The lighting in the room was somewhat dim. It occasionally made reading in the evenings a little difficult.
Facilities
8/10
The hotel provides complimentary high-speed wifi throughout the building, this allowed for easy communication. a small fitness center on the premises contains modern equipment. It included treadmills and elliptical machines! daily newspapers were available in the lobby.
Service
9/10
The concierge service was efficient in arranging transportation and providing directions. They helped me a lot. the staff offered prompt room service, including a nightly turndown service with chocolates. daily housekeeping maintained high standards of cleanliness.
Location
10/10
The hotel is situated near several museums and cultural attractions. It offered convenient access. public transportation is easily accessible with a tube station within walking distance. the neighborhood felt safe and quiet even late at night
Rooms
9/10
my room included a king-sized bed with premium bedding, and i slept soundly. the bathroom featured marble finishes and high-end toiletries. a nespresso machine and complimentary water bottles were provided in the room, i really liked that!
0 Helpful
|
Nathaniel from United Kingdom
Couple
Deluxe Room
3 nights in November 2025
|
Reviewed: December 21, 2025
9/10
superb hotel experience
attentive staff efficient reception
the staff were attentive from arrival. reception managed everything efficiently. the room featured frette bedding. this bedding was very comfortable.
the room had subdued lighting. make-up application was challenging. i wish there was brighter lighting.
Dining
9/10
The restaurant provided a high quality meal. portions were appropriately sized. the english breakfast features homemade hashbrown and tasteful baked beans. It presented a nice garden view and i could not ask for more.
0 Helpful
|
Show more reviews
FAQs
About The Franklin London - Starhotels Collezione
How far is The Franklin London - Starhotels Collezione from London City Airport?
The hotel is 20 km from London City Airport, approximately a 36-minute drive.
What are some nearby attractions to The Franklin London - Starhotels Collezione?
Nearby attractions include the Victoria and Albert Museum (0.5 km), Natural History Museum (1 km), and Harrods (0.5 km).
Is there an on-site restaurant at The Franklin London - Starhotels Collezione?
The hotel has an on-site restaurant overseen by Michelin-starred chef Alfredo Russo.
What room amenities are provided at The Franklin London - Starhotels Collezione?
Rooms include air conditioning, a flat-screen TV, a seating area, and luxury bathrooms with premium toiletries.
What are the breakfast options at The Franklin London - Starhotels Collezione?
Breakfast is available for an additional charge of 39 GBP.
What languages are spoken by the staff at The Franklin London - Starhotels Collezione?
The staff at the hotel speak multiple languages to accommodate international guests.
What entertainment options are available for children at The Franklin London - Starhotels Collezione?
The hotel offers babysitting services, board games, and a children's menu.
Is free Wi-Fi available at The Franklin London - Starhotels Collezione?
Yes, free Wi-Fi is available throughout the hotel.
How close is the nearest underground station to The Franklin London - Starhotels Collezione?
The nearest underground station, South Kensington, is 600 meters away.
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